This home was beautiful and the area was perfect. We loved so many aspects about it but it had a few issues that should have been addressed. We tried to have them fixed through the management company, but they were not helpful. When we arrived at 6:30 pm, it was very hot in the house. We didn't know if it had air co, but discovered it was turned up to 78, which made the upstairs about 85. We called the management company but agreed to turn the thermostat down and see what would happen the following day. We set the thermostat on 70 and the upstairs eventually cooled down after 2am because the windows were opened. I waited two days and the air co just couldn't cool the house down, especially the upstairs. There was no ventilation in the bunk area and the guest in the upstairs bedroom that had a ceiling fan was very hot and miserable, as well. We both kept the bedroom doors open for ventilation. Again, with the windows open, it cooled down way after midnight, which made it difficult to fall asleep. When it had cooled down outside, we had hoped to use the outside fireplace which is located on the second floor. The instructions in the book said it was challenging to light and we would find the instructions upstairs. We looked for the instructions and could not find them. I called the management company again, about the air co and the fireplace and they said sometimes they do something to the air co to prevent freezing and they did not have notes on the fireplace. They did not send anyone out to check the air co and they did not contact the owners to find out how to turn on the fireplace. I just wonder if the air co could have been a simple freon fix or a simple cleaning of the unit. I realize it was a warmer week in the summer, but I would have been happier if the management would have at least attempted to fix these issues. Other than these issues, it was a wonderful house!