Exterior
Ver disponibilidad

Opiniones sobre La Quinta Inn & Suites by Wyndham Durango

2.5 out of 5
La Quinta Inn & Suites by Wyndham Durango
125 Mercury Village Dr, Durango, CO

Opiniones

8,6

Excelente

Evaluación: 10 - Excelente. 564 de 1004 opiniones" "
Evaluación: 8 - Bueno. 239 de 1004 opiniones" "
Evaluación: 6 - Aceptable. 92 de 1004 opiniones" "
Evaluación: 4 - Mediocre. 58 de 1004 opiniones" "
Evaluación: 2 - Terrible. 51 de 1004 opiniones" "

8,8/10

Limpieza

8,8/10

Personal y atención

8,4/10

Servicios

8,8/10

Estado de la propiedad e instalaciones

8,4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Jefté

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Todo muy bien…
Se hospedó 2 noches en enero de 2024

2/10 Terrible

CAROLINE D

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Blanca Leticia Gardea

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
All good
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

MARIO

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en junio de 2022

10/10 Excelente

Raul

Le gustó: Personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2021
Respuesta de LQ el 1 feb. 2021
Raul, We do appreciate your stay as well as your review during your recent stay! Thank you,

10/10 Excelente

Raul

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Muy buen hotel
Todo súper bien! Habitación amplia y limpia. Un poco retirado del pueblo para caminar pero en coche 5 minutos de distancia. Sin duda regresaría a este lugar!
Se hospedó 1 noche en diciembre de 2019
Respuesta de DS el 3 ene. 2020
We are so glad that you enjoyed your stay with us!

8/10 Bueno

Gustavo

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Muy buen hotel.
Todo muy bien! Excelente el check in muy amable la Sea. que nos recibió. Mejoraría el desayuno.
Se hospedó 2 noches en diciembre de 2019
Respuesta de as el 31 dic. 2019
Thank your for your review! We appreciate your feedback and will work on the issues your experienced during your stay.

6/10 Aceptable

Cliente verificado

Se hospedó 3 noches en noviembre de 2019
Respuesta de AS el 22 nov. 2019
Thank you for your review!

6/10 Aceptable

Michael

Le gustó: Personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en abril de 2024

4/10 Mediocre

Becki

Viajó con su pareja, Viajó por negocios
No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
No internet. No shampoo or lotion. No extra towels or wash clothes.
Se hospedó 2 noches en abril de 2024

10/10 Excelente

James

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Access to the river walking trail was great. Room was a good size and up-to-date.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Robert

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 7 noches en abril de 2024

10/10 Excelente

Robert

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
If you stay in Durango, you can't find a better place than here. The value of your dollar alone is remarkable. The hotel is spotless. The free breakfast is beyond any other offering; it is, in fact, excellent. That aside, you want to stay here because of the staff. Phoebe is the GM, and you will love her friendliness. It is impossible not to love her. Leon is in charge of maintenance. Perhaps unusual to mention in a review as I never required any, but he always met me in the hallway with a smile and a friendly word. The entire front desk staff and housekeeping staff are infinitely lovely people who are always warm and friendly. I stayed for 15 nights and was sad to say goodbye—best value in Durango by a mile.
Se hospedó 8 noches en abril de 2024

6/10 Aceptable

Kathi

Viajó con su familia
No le gustó: Personal y atención
The property was clean, but worn. Could definitely use some paint and upgrades.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Nora

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The front desk lady was really nice and very helpful
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Steven

Se hospedó 1 noche en abril de 2024

8/10 Bueno

Erica

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en abril de 2024

10/10 Excelente

Stacey

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The staff was very accommodating and friendly
Se hospedó 4 noches en abril de 2024

4/10 Mediocre

Teila, Albuquerque

Viajó con su familia y niños pequeños, Viajó con su familia, Viajó con mascotas
No le gustó: Limpieza
Room hadn’t been vacuumed in quite some time. Some greasy stuff was on the bedside table, meaning nothing had been wiped down from the previous guests. Yuck. Both mornings had to find staff to stock more breakfast items that had been left empty. Hot tub had peoples filth floating in it. Water was disgusting.
Se hospedó 2 noches en abril de 2024

8/10 Bueno

Justin

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

James

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Overall this motel's experience was what I would expect from a more expensive motel. Everywhere I turned, they exceeded my highest expectations.
Se hospedó 1 noche en marzo de 2024
Respuesta de Phoebe el 29 mar. 2024
Thank you for your kind words, I am so delighted we exceeded your expectations! We appreciate you taking the time to review La Quinta Inn & Suites by Wyndham Durango and we hope to see you soon on your next visit to Durango!

8/10 Bueno

Marla

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff was excellent!!
Se hospedó 2 noches en marzo de 2024
Respuesta de Phoebe el 29 mar. 2024
Thank you for your kind note about your recent stay at La Quinta Inn & Suites by Wyndham Durango. We are very excited that we are exceeding your expectations and use reviews like this to motivate us to make every stay an excellent one. We hope to see you again during your travels through Durango!

6/10 Aceptable

Samantha

Se hospedó 1 noche en marzo de 2024

4/10 Mediocre

Scott

Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
Only reason we booked the hotel was because it was less expensive with a hot tub, pool area was closed the whole time
Se hospedó 1 noche en marzo de 2024
Respuesta de Phoebe el 27 mar. 2024
Please accept our apologies that we did not meet your expectations and the pool and hot tub were closed during your recent stay. We are happy that we finally received the necessary part and the pool is back open! Today we received the parts for the hot tub and will have it back up within the next two days. We value you as a guest and hope you try us again!

10/10 Excelente

Dawn

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great customer service!
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

DENISE

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
New property so it was excellent.
Se hospedó 1 noche en febrero de 2024

8/10 Bueno

Sherrie

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2024

8/10 Bueno

rashanna

Le gustó: Personal y atención
Se hospedó 1 noche en febrero de 2024

4/10 Mediocre

Carmilene

Le gustó: Estado de la propiedad e instalaciones
No le gustó: Limpieza
While the customer service was exceptional, I was disappointed to find that both hand washcloths were heavily soiled with a brown residue, and one even had small hairs clinging to the fabric. Furthermore, the shower had not been properly cleaned, as evidenced by the presence of small shaved hairs scattered across the tub walls.
Se hospedó 1 noche en febrero de 2024

8/10 Bueno

Robert

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Bradley

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very fresh clean and new, friendly staff!
Se hospedó 1 noche en febrero de 2024

6/10 Aceptable

Haila, Lawton

Viajó en grupo
Le gustó: Personal y atención
We made reservations in Sept. For 2 king rooms in Feb. We checked in, went to our roomsand they had not been cleaned. We went back to the desk and was told they only had double queen rooms. We made reservations very early so we could get the rooms we wanted. Very disappointed in LaQuinta. We've stayed here multiple times and this was the only time we' ve had problems. Do better Durango.
Se hospedó 1 noche en febrero de 2024

2/10 Terrible

John

Se hospedó 1 noche en febrero de 2024

4/10 Mediocre

julia

Viajó con su familia y niños pequeños
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The pool had so much chlorine in it that my eyes burned immediately upon coming into the pool room. Pool and hot tub were unusable. I asked for my room to be cleaned but they didn't clean our room the 4 nights we were there. The hotel is ran on a skeleton crew, make you're own conclusions.
Se hospedó 4 noches en enero de 2024

10/10 Excelente

Jennifer

Se hospedó 1 noche en enero de 2024

8/10 Bueno

Stacie

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great stay
The staff was wonderful. So nice and helpful. If we needed anything, all we had to do was ask and they were on it.
Se hospedó 3 noches en enero de 2024

8/10 Bueno

Leticia

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
They kept charging my card even though I payed in full
Se hospedó 1 noche en enero de 2024

8/10 Bueno

Susan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Wake up call didn't come again
Se hospedó 1 noche en enero de 2024

6/10 Aceptable

Kathleen

Se hospedó 5 noches en enero de 2024

10/10 Excelente

Selena

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2024

4/10 Mediocre

Russell

Viajó con mascotas
Le gustó: Personal y atención, estado de la propiedad e instalaciones
This review is not about the hotel and staff as it is about the guests: Children running around like wild animals. Fire alarm goes off in the middle of the night (with a subsequent visit from the fire dept.). Vandalism in the elevators. On elevator broken during check out. Here’s an idea: Instead of charging us $25 for our small very well behaved dog, how about charging parents with two completely unsupervised children in tow? This is not a place we will return to. And I don’t hate kids—but I was raised to be polite and respectful and not like a character from “Lord of the Flies”.
Se hospedó 1 noche en enero de 2024

8/10 Bueno

Sonya

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2024

8/10 Bueno

Dave

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Inn facility was excellent and room was very nice. A couple of very minor comments... 1. Was located on the edge of town so more distant from downtown than desired but I was the one that chose the hotel so no fault of their's.. 2. Breakfast closed at 9AM and they mean it. Food is gone at 9:01am.
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Otto, Houston

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nice size 2 bed room, good film channels, clean and quiet, good breakfast (although didn't like the fake eggs), about 5-10 mins drive to historical downtown, riverbank trail right in front, cinema next door.
Se hospedó 6 noches en diciembre de 2023

2/10 Terrible

Jonathan

Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Let’s Just Start this Review with One Word “Disgusting”. The Manager with what Appeared to be Family members hired as Workers running the show for Breakfast was a Show. I’m talking Young Teenagers Preparing Breakfast that have No Experience what so ever with Cleaning up tables after people ate, cleaning the food area after people are serving themselves. Included are photos of the mess. Cleanliness was Of NO Concern when it came to Rooms. We found breakfast sausage in the sheets along with Dog/Human Hair. I’m Aware that this hotel allows pets but if accepting pets is allowed this Hotel Needs to Take this Cleanliness to another Level. I just Hope Management sees this Review to help her from having to Jump Hotel to Hotel because she can’t run one with Family Members. You can’t run a hotel like this because it’s Absolutely Disgusting. The Tv Show “Undercover Boss” needs to Seriously come here NO JOKING Around!!!!!
Se hospedó 3 noches en diciembre de 2023

8/10 Bueno

Cynthia

Viajó con su familia
Le gustó: Personal y atención
No review
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Zachary

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Luis

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 3 noches en enero de 2024

10/10 Excelente

James

Viajó con su familia
Le gustó: Servicios
Staff was super friendly, water was hot, beds were comfortable, hotel was clean, breakfast was good, parking area was well lit and felt safe. It checked off everything I look for in a hotel, at a good price. They will definitely be my first choice next time we go back to Durango.
Se hospedó 4 noches en diciembre de 2023

2/10 Terrible

Kelly

Viajó con su familia
No le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Worst costumer service ever.
We got to the hotel, after driving across the state and they only had 1 of our room reversions. They was supposed to be 2 reserved. I had called the night before to confirm that we had 2 room's reserved ,I spoke to crystal she confirmed there was 2 rooms. . One of our party is paraplegic and travel is very hard for him in the first place and all we wanted was to get him to the room to relax. We spent the next 3 hours trying to find rooms to accommodate the 8 of us in our party, plus a wheel chair. We ended up making do with rooms without enough beds and extremely hard for a paraplegic to get in the bed. Without a ADA bathroom. The lady at La Quinta desk was not accommodating. Refused to get a manager and did nothing for us. Stated they were booked and she only had the one room for us. We had to go to a different hotel for the night. We will not back to this hotel.
Se hospedó 1 noche en diciembre de 2023