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Opiniones sobre Fairfield Inn & Suites Durango

2.5 out of 5
Fairfield Inn & Suites Durango
21719 Highway 160, Durango, CO

Opiniones

9,2

Magnífico

Evaluación: 10 - Excelente. 547 de 807 opiniones" "
Evaluación: 8 - Bueno. 196 de 807 opiniones" "
Evaluación: 6 - Aceptable. 40 de 807 opiniones" "
Evaluación: 4 - Mediocre. 16 de 807 opiniones" "
Evaluación: 2 - Terrible. 8 de 807 opiniones" "

9,4/10

Limpieza

9,4/10

Personal y atención

9,0/10

Servicios

9,4/10

Estado de la propiedad e instalaciones

9,2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Martha

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excelente
Un hermoso hotel junto a las montañas y el río. A una cuadra del tren. Habitación muy cómoda, amplia, limpia, aunque les faltó hacer la limpieza básica diaria. Lo más relevante del hotel fue el chef Ralph. Un verdadero chef que cada día nos sorprendía con un exquisito desayuno distinto. Y que nos atendió como verdaderos reyes. Definitivamente, volveremos. ¡Muchas gracias!
Se hospedó 3 noches en junio de 2023
Respuesta de Nate el 26 jun. 2023
Thank you for staying at the Fairfield by Marriott Durango we hope you enjoyed your stay. Thank you for the positive feedback. We hope you have a great day!

10/10 Excelente

Myrta

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Las facilidades estaban a dos minutos del pueblo, si lo visitas en verano podaras caminar a pie al pueblo. Las facilidades estaban en excelentes condiciones el personal muy amable. Pero el CHEF sobrepaso todas las expectativas amable, servicial, pendiente a nuestras necesidades y nos facilito la vista con los venados.
Se hospedó 2 noches en enero de 2023
Respuesta de Nate el 30 ene. 2023
HelloThank you for staying at the Fairfield by Marriott in Durango, CO we appreciate your business. Thank you for the positive feedback.

10/10 Excelente

Samuel E

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
My family and I chose this hotel as a place to stay while skiing at Purgatory. The location was ideal… very close to downtown Durango, but just slightly off the main drag. The best part about our stay by far was Ralph, the chef on staff who made our breakfast experience unforgettable. He is kind, professional, accommodating, and very thoughtful. It was the best hotel breakfast experience we have ever had! We are hoping to go back next year!
Respuesta de Nate el 31 dic. 2022
Hello,Thank you for staying at the Fairfield by Marriott in Durango, CO we appreciate your business. Thank you for leaving such amazing feedback. I will be sure to share this with Ralph. Have a great day and come back and see us!

10/10 Excelente

Minerva

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en mayo de 2019
Respuesta de Adrienne M el 21 jun. 2019
Thank you for taking the time to complete a survey, we hope to see you again in the future.

10/10 Excelente

PATRICIA

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Respuesta de Adrienne Mund, Assistant General Manager el 23 may. 2018
Thank you for choosing Fairfield Inn and Suites during your visit to Durango, and thank you also for taking the time to share your experience with us through your rating. We do hope that you will stay with us again the next time you are in Durango.

10/10 Excelente

Jesus

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Fairfield Inn Durango, Co
Excelentes instalaciones y servicio. Definitivamente regreso a este hotel. Excelente atención por parte del personal en recepción
Se hospedó 3 noches en febrero de 2018

10/10 Excelente

Jose

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 4 noches en diciembre de 2017

10/10 Excelente

Luis

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación

8/10 Bueno

LAURIE, Foley

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
.
Se hospedó 2 noches en abril de 2024
Respuesta de Nate el 22 abr. 2024
Thank you for staying at the Fairfield by Marriott Durango, we hope you enjoyed your stay. Thank you for the positive review. Have a great day!

6/10 Aceptable

Audra

No le gustó: Limpieza
Se hospedó 2 noches en abril de 2024
Respuesta de Nate el 8 abr. 2024
HelloThank you for staying at the Fairfield by Marriott Durango. Thank you for the review. Have a great day!

6/10 Aceptable

Megan

Viajó con su pareja
Le gustó: Estado de la propiedad e instalaciones
The property itself was good. Woke up in the morning from being bite by bedbugs. Called the front desk. Older gentleman areived at room 313 and gave us a different room after seeing the bed bug and said we would have to wait for Dennis the manager to come in at 7 for a refund. Went to check out and Dennis was rude and said that because I booked through Expedia that he would let management know and they would refund me even though the older guy said Dennis was the manager we were waiting for.
Respuesta de Nate el 18 mar. 2024
Hello,Thank you for your letting me know about this serious issue. I am sorry you had to experience this at the Fairfield by Marriott Durango. I have contacted Expedia regarding this and have informed them to give you a full refund. Expedia should be refunding your method of payment. Once again I am sorry that this happened during your stay. Have a great day!

10/10 Excelente

BRANDON

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Quick check in, friendly staff, clean common areas, room was very nice and clean
Se hospedó 1 noche en marzo de 2024
Respuesta de Nate el 15 mar. 2024
HelloThank you for staying with us, we hope you enjoyed your stay. Thank you for providing us with positive feedback. Have a great day!

10/10 Excelente

miguel

Se hospedó 2 noches en marzo de 2024
Respuesta de Nate el 8 abr. 2024
HelloThank you for staying with us at the Fairfield by Marriott Durango. We hope you enjoyed your stay, thank you for leaving a positive review. Have a great day!

8/10 Bueno

Kateri

Viajó con su familia
Le gustó: Limpieza, servicios
Great property…good price
Se hospedó 1 noche en marzo de 2024
Respuesta de Nate el 11 mar. 2024
HelloThank you for staying at the Fairfield by Marriott in Durango we hope you enjoyed your stay. Thank you for the positive review. Have a great day!

10/10 Excelente

Heather A

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Everything is great and affordable.
Se hospedó 1 noche en marzo de 2024
Respuesta de Nate el 11 mar. 2024
HelloThank you for staying at the Fairfield by Marriott in Durango we hope you enjoyed your stay. Thank you for the positive review. Have a great day!

10/10 Excelente

Erika, Santa Fe

Se hospedó 1 noche en febrero de 2024
Respuesta de Nate el 28 mar. 2024
HelloThank you for staying with us at the Fairfield by Marriott Durango, we hope you enjoyed your stay. Thank you for sending us a positive review. Have a great day!

10/10 Excelente

Arely R

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Nate el 21 feb. 2024
Thank you for staying with us here at the Fairfield by Marriott Durango. We hope you enjoyed your stay and thank you for the positive review. Have a great day!

10/10 Excelente

Brett

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Easy check in. Easy to find my room
Se hospedó 1 noche en febrero de 2024
Respuesta de Nate el 20 feb. 2024
Hello,Thank you for staying with us here at the Fairfield by Marriott in Durango. We hope you enjoyed your stay with us. Thank you for providing positive feedback. Have a great day!

10/10 Excelente

Bearclaw

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Courteous, helpful staff. Clean, comfortable rooms. Convenient access and parking.
Se hospedó 1 noche en enero de 2024
Respuesta de Nate el 29 ene. 2024
Hello,Thank you for staying with us here at the Fairfield by Marriott Durango. We hope you enjoyed your stay and thank you for the positive feedback. Have a great day!

8/10 Bueno

F

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Chef for the morning breakfast was very personable, a nice change of pace.
Se hospedó 1 noche en enero de 2024
Respuesta de Nate el 22 ene. 2024
Hello,Thank you for staying at the Fairfield by Marriott in Durango. We hope you enjoyed your stay and thank you for the positive feedback. Have a great day!

8/10 Bueno

Ramon

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2024
Respuesta de Nate el 10 ene. 2024
HelloThank you for staying at the Fairfield by Marriott in Durango. We hope you enjoyed your stay and thank you for the positive review. Have a great day!

10/10 Excelente

Edgar

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 4 noches en diciembre de 2023
Respuesta de Nate el 10 ene. 2024
HelloThank you for staying at the Fairfield by Marriott in Durango. We hope you enjoyed your stay and thank you for the positive review. Have a great day!

10/10 Excelente

Adriana

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en diciembre de 2023
Respuesta de Nate el 10 ene. 2024
HelloThank you for staying at the Fairfield by Marriott in Durango. We hope you enjoyed your stay and thank you for the positive review. Have a great day!

10/10 Excelente

Priscilla

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en diciembre de 2023
Respuesta de Nate el 2 ene. 2024
HelloThank you for staying at the Fairfield by Marriott in Durango. We hope you enjoyed your stay. Thank you for the positive rating. Have a great day!

10/10 Excelente

JOlene

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The personal chef was amazing and very tentative to everyone. We will stay here again & recommend to others.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Nate el 28 dic. 2023
Thank you for staying at the Fairfield by Marriott Durango. We loved having you stay with us. Thank you for providing positive feedback. Have a great day!

10/10 Excelente

Julie

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 2 noches en diciembre de 2023
Respuesta de Nate el 20 dic. 2023
HelloThank you for staying with us here at the Fairfield by Marriott Durango. We loved having you here and hopefully you enjoyed your stay. Have a great day!

4/10 Mediocre

Joshua

Viajó con su familia
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
We stay at this property at least once a year and usually love it. This time the room was dirty with stained pillows, mystery hairs everywhere (yeah, that kind), and a visibly dirty tub. Gross. The whole parking lot is iced over with no efforts to salt it. Slipped many times.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Nate el 16 dic. 2023
Hello Josh,I am sorry to hear that this stay was very un-pleasant for you. I have taken this review into consideration and will be showing my housekeeping department. I hope you have a great day.

10/10 Excelente

Tamera

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent service, clean/quiet property
Se hospedó 1 noche en diciembre de 2023
Respuesta de Nate el 11 dic. 2023
HelloThank you for staying at the Fairfield by Marriott in Durango we appreciate you choosing us as your hotel destination. Thank you for the positive review. Have a great day!

10/10 Excelente

Tara

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Nate el 11 dic. 2023
HelloThank you for staying at the Fairfield by Marriott in Durango we appreciate you choosing us as your hotel destination. Thank you for the positive review. Have a great day!

8/10 Bueno

wayne

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Nate el 7 dic. 2023
HelloThank you for staying at the Fairfield by Marriott in Durango, CO we appreciate having you stay with us. Thank you for the review. Have a great day!

10/10 Excelente

Savannah

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Queen suite was large and great for our whole family. Room was super clean, smelled nice. Pool is good condition. Good breakfast selection.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Nate el 7 dic. 2023
HelloThank you for staying at the Fairfield by Marriott in Durango, CO we appreciate having you stay with us. Thank you for the review. Have a great day!

10/10 Excelente

Tessa

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en noviembre de 2023
Respuesta de Nate el 28 nov. 2023
Thank you for staying at the Fairfield by Marriott in Durango. We appreciate having you stay with us! Thank you for providing the positive feedback. Have a great day

10/10 Excelente

Sarah

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Loved our stay. The front staff are friendly and accommodating. Had snow brushes for guests to borrow which came in very handy. Our favorite part was the mornings with Chef Ralph. He was so friendly and welcoming. I went down with my small toddler and he helped me get food/make waffles and put on cartoons for them. Overheard a guest tell him they couldn’t have the bacon so he made them a non pork option. Truly went above and beyond!
Se hospedó 3 noches en noviembre de 2023
Respuesta de Nate el 28 nov. 2023
Thank you for staying at the Fairfield by Marriott in Durango. We appreciate having you stay with us! Thank you for providing the positive feedback. Have a great day!

10/10 Excelente

Ginna

Viajó con su pareja, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Was perfect stop to rest and know around the area, the price was good compare others hotels at the area, is near to albertsonb( grocery store)
Se hospedó 1 noche en noviembre de 2023
Respuesta de Nate el 17 nov. 2023
HelloThank you for staying at the Fairfield by Marriott Durango, we appreciate your business. Thank you for the positive review. Have a great day!

6/10 Aceptable

Shari

Se hospedó 2 noches en octubre de 2023
Respuesta de Nate el 17 nov. 2023
HelloThank you for staying at the Fairfield by Marriott Durango, we appreciate your business. Thank you for the positive review. Have a great day!

8/10 Bueno

Kimberly

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great Location
Nice staff. Rooms were clean. A little loud as far as hearing the highway noise. Great location - minutes from downtown Durango.
Se hospedó 4 noches en septiembre de 2023
Respuesta de Nate el 2 oct. 2023
Thank you for staying at the Fairfield by Marriott Durango we hope you enjoyed your stay. Thank you for the review and the feedback. Have a great day!

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
OK. But for the price, needs attention.
Check-in was quick and the staff did read my note at time of booking, asking for a quiet room; appreciated that they paid attention to it. We were still close to the elevator, but the room was overall quiet, also because it was not facing the road. The room was clean, but the bathroom needs attention (see attached photo). Whatever happened there, it was never taken care of. The room door had a visible gap to the frame (on one side and at the bottom), so that light (and noise) from the corridor would seep in at night. Luckily we had overall courteous neighbors, that didn't slam the doors at 5:30am or at 12:00AM. Doors that close well and insulate from light and noise from the corridor, would be appreciated. Bed linens were of decent quality and seemed to be of a poly-blend that had enough cotton in them to not become a shroud of heat and sweat. Many comparable hotels have ditched cotton bed linen for poly-blends or 100% polyester sheets that are a no-sleep torture of heat and an unbreathable nightmare. Even with the AC set to 68F. Location is great and 15 min walking distance from downtown Durango. Breakfast is "the usual" low-quality deal. The staff member on duty thought, two days in a row, that putting out green rock-hard unripened bananas (who does that?) was ok and when asked "do you have any toast bread?" pointed to a display that only had biscuits and bagels. If the room was not quiet/comfortable, at this price point, I would probably not go again.
Se hospedó 3 noches en septiembre de 2023
Respuesta de Nate el 30 sept. 2023
HelloThank you for staying at the Fairfield by Marriott Durango. We hope you enjoyed your stay. Thank you for providing this review and feedback. As we are always trying to improve our guest experience. Have a great day!

8/10 Bueno

Steve

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Everyone was kind and helpful as we had an issue with TV but they were very accommodating to us!
Se hospedó 2 noches en septiembre de 2023
Respuesta de Nate el 29 sept. 2023
HelloThank you for staying at the Fairfield Inn and Suites Durango, we hope you enjoyed your stay. Thank you for providing feedback on your experience. Have a great day!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 2 noches en septiembre de 2023
Respuesta de Nate el 25 sept. 2023
HelloThank you for staying at the Fairfield by Marriott Durango. We hope you enjoyed your stay/ Thank you for the positive review. Have a great day!

2/10 Terrible

Prashant

Le gustó: Limpieza, estado de la propiedad e instalaciones
No le gustó: Personal y atención
Incorrect room type was given - disappointed after driving 500 miles to get here to get the wrong room type
Se hospedó 1 noche en septiembre de 2023
Respuesta de Nate el 25 sept. 2023
HelloThank you for staying at the Fairfield by Marriott Durango. Sorry to hear that the wrong room type was given. We still hope you enjoyed your stay.

10/10 Excelente

Christina

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Good location to get to downtown Durango as well as family events. Ralph who runs the breakfast buffet is energetic, kind and helpful!
Se hospedó 3 noches en septiembre de 2023
Respuesta de Nate el 22 sept. 2023
Hello,Thank you for staying at the Fairfield by Marriott Durango. We hope you enjoyed your stay! Thank you for the positive review and feedback. Have a great day!

10/10 Excelente

Susan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 4 noches en septiembre de 2023
Respuesta de Nate el 21 sept. 2023
Hello,Thank you for staying at the Fairfield by Marriott Durango. We hope you enjoyed your stay! Thank you for the positive review. Have a great day!

10/10 Excelente

Syed, HOUSTON

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great place to stay
Se hospedó 2 noches en julio de 2023
Respuesta de Nate el 21 sept. 2023
Hello,Thank you for staying at the Fairfield by Marriott Durango. We hope you enjoyed your stay. Thank you for the positive review. Have a great day!

10/10 Excelente

Jerry or Mary Ann

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very nice & very clean place to stay.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Nate el 18 sept. 2023
Thank you for staying at the Fairfield by Marriott Durango we loved having you here. Thank you for the positive review. Have a great day!

8/10 Bueno

Laurie

Se hospedó 2 noches en septiembre de 2023
Respuesta de Nate el 11 sept. 2023
Thank you for staying at the Fairfield by Marriott in Durango, CO we appreciate your business. Thank you for the review. Have a great day!

10/10 Excelente

Randall

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent locations great service
Se hospedó 3 noches en agosto de 2023
Respuesta de Nate el 5 sept. 2023
Hello,Thank you for staying at the Fairfield by Marriott in Durango, CO we appreciate your business. Thank you for the positive review. We hope you have a great day!

10/10 Excelente

Clayton

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great stay and within walking distance from downtown and the Durango Silverton Railroad station.
Respuesta de Nate el 21 ago. 2023
HelloThank you for staying at the Fairfield by Marriott in Durango we appreciate your business. Thank you for the positive feedback. We hope you have a great day!

10/10 Excelente

David

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great stay
Se hospedó 1 noche en agosto de 2023
Respuesta de Nate el 18 ago. 2023
Thank you for staying at the Fairfield by Marriott in Durango we appreciate your business. Thank you for the positive feedback. Have a great day!

10/10 Excelente

Kathleen

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Good size good location nice staff
Se hospedó 1 noche en julio de 2023
Respuesta de Nate el 12 jul. 2023
Thank you for staying at the Fairfield by Marriott Durango. We hope you enjoyed your stay with us. Thank you for providing positive feedback. Have a great day!

10/10 Excelente

Kevin

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nice
Se hospedó 3 noches en julio de 2023
Respuesta de Nate el 10 jul. 2023
Thank you for staying at the Fairfield by Marriott Durango, we hope you enjoyed your stay. Thank you for providing the positive feedback. Come back and see us! Have a great day!