Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado una estadía con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, tanto positivas como negativas.Más informaciónSe abre en una nueva ventana
Evaluación: 10 - Excelente. 577 de 1001 opiniones" "
10 - Excelente
577
Evaluación: 8 - Bueno. 260 de 1001 opiniones" "
8 - Bueno
260
Evaluación: 6 - Aceptable. 89 de 1001 opiniones" "
6 - Aceptable
89
Evaluación: 4 - Mediocre. 37 de 1001 opiniones" "
4 - Mediocre
37
Evaluación: 2 - Terrible. 38 de 1001 opiniones" "
2 - Terrible
38
9,0/10
Limpieza
9,0/10
Personal y atención
8,8/10
Servicios
8,8/10
Estado de la propiedad e instalaciones
8,4/10
Cuidado del medio ambiente
Opiniones
10/10 Excelente
Maria
Viajó con su familia
12 nov. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Todo muy cómodo relajante y limpio
Maria
Se hospedó 1 noche en noviembre de 2023
Respuesta de Hotel Manager el 14 dic. 2023
Dear Maria,Thank you for the perfect 5 out of 5 rating! We're delighted to hear that everything was comfortable, relaxing, and clean during your stay. Your positive feedback is appreciated, and we hope to provide you with another excellent experience on your next visit.Sincerely, Hotel Manager
2/10 Terrible
Irvin
Viajó con su pareja
11 sept. 2023
Le gustó: Limpieza
No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
I don’t like that they don’t let the people from Dumas stay in the hotel and the elevator was not working
Irvin
Se hospedó 1 noche en septiembre de 2023
Respuesta de MP - Guest Relations Manager el 12 sept. 2023
Hello Irvin, Thank you for letting us know about the issues that you experienced during your recent stay at our hotel. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority, Rest assured that your concern has been forwarded to the hotel management and will be handled accordingly.
10/10 Excelente
Carmen
Viajó con su pareja
22 ene. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Todo me gustó 😊
Carmen
Se hospedó 1 noche en enero de 2023
Respuesta de Sincerely, MP - Guest Relations Manager el 27 ene. 2023
Hello Carmen, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.
10/10 Excelente
Cliente verificado
23 ene. 2021
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Cliente verificado
Se hospedó 1 noche en enero de 2021
Respuesta de Chealsie Webb el 2 feb. 2021
Thank you for your recent stay, and kind review.
10/10 Excelente
Cliente verificado
Viajó con su familia
24 feb. 2020
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
viaje fam.
Muy bien muy confortable!!!
Cliente verificado
Se hospedó 1 noche en febrero de 2020
Respuesta de Jim Stegall GM el 25 feb. 2020
gracias por reciente estadia. Esperamos te quedes con nosotros la pr8oxima vez que vengas a traves de Dumas
10/10 Excelente
Reyna
3 jul. 2017
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Fue una estancia agradable
Reyna
Se hospedó 1 noche en julio de 2017
10/10 Excelente
JAVIER
19 ago. 2015
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
JAVIER
2/10 Terrible
Nathan, Maple Grove
25 may. 2024
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nathan
Se hospedó 1 noche en mayo de 2024
Respuesta de General Manager el 26 may. 2024
Dear Nathan,It is disappointing to see that your stay was not satisfactory at our hotel, given the 1-star rating. It would have been better if you could have specifically mentioned the key areas that bothered you so that we could have focused on improving them. Anyway, your feedback is important to us, and you can contact us at any time to inform us of your concerns. Guest feedback is important to us for improvement. I look forward to seeing you again.Sincerely, Jim StegallGeneral Manager
10/10 Excelente
Charles D
Viajó con su familia
24 may. 2024
Le gustó: Servicios
clean and easy check in
Charles D
Se hospedó 1 noche en mayo de 2024
Respuesta de General Manager el 24 may. 2024
Dear Charles D,Thank you for the perfect rating! We're glad to hear that you found the check-in process easy and the hotel clean. We look forward to welcoming you back for another great stay!Sincerely, Jim StegallGeneral Manager
10/10 Excelente
Jose
24 may. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Good
Jose
Se hospedó 1 noche en mayo de 2024
Respuesta de General Manager el 24 may. 2024
Dear Jose,Thank you for the perfect rating! We're glad to hear that you had a good stay. We look forward to welcoming you back again soon!Sincerely, Jim StegallGeneral Manager
4/10 Mediocre
Frank
17 may. 2024
No le gustó: Servicios
Needs a face lift
Frank
Se hospedó 1 noche en mayo de 2024
Respuesta de Jim Stegall GM el 22 may. 2024
Thank you for your recent stay. We are in the process of renovations and improvements being made at this time
10/10 Excelente
Mandy
16 may. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Quickest check in ever! Room was clean and comfy.
Mandy
Se hospedó 1 noche en mayo de 2024
Respuesta de Hotel Manager el 17 may. 2024
Dear Mandy,Thank you for your wonderful feedback. We're delighted to hear that you experienced a quick check-in and found your room clean and comfortable. We take pride in providing excellent customer service, and we are pleased that we were able to make your stay more enjoyable. We hope to have the opportunity to welcome you back in the future.Sincerely, Jim StegallGeneral Manager
2/10 Terrible
Cherish
14 may. 2024
Cherish
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Manager el 16 may. 2024
Dear Guest,It is disappointing to see that your stay was not satisfactory at our hotel. It would have been better if you could have specifically mentioned the key areas that bothered you so that we would have focussed on improving that. Anyway, your feedback is important to us and you can contact us any time to inform your concerns. Guest feedback is important to us for improvement. Looking forward to seeing you again. Sincerely, Jim StegallGeneral Manager
10/10 Excelente
Nolan
3 may. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Overall great experience
Nolan
Se hospedó 1 noche en mayo de 2024
Respuesta de General Manager el 4 may. 2024
Dear Nolan,Thank you for your perfect rating and positive feedback! We're thrilled to hear that you had an overall great experience during your stay with us. Your satisfaction is our priority, and we're delighted that we could provide you with an enjoyable stay. We appreciate your review and look forward to welcoming you back for another fantastic experience in the future!Sincerely, Jim StegallGeneral Manager
10/10 Excelente
Carmen
Viajó por negocios, Viajó con su familia
3 may. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Good place
Carmen
Se hospedó 1 noche en mayo de 2024
Respuesta de General Manager el 4 may. 2024
Dear Carmen,Thank you for your perfect rating and positive feedback! We're delighted to hear that you found our place good. Your satisfaction is important to us, and we're glad that you had a positive experience during your stay. We appreciate your review and hope to have the pleasure of welcoming you back for another great stay in the future!Sincerely, Jim StegallGeneral Manager
8/10 Bueno
Cassandra
1 may. 2024
Le gustó: Limpieza, personal y atención
Cassandra
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 2 may. 2024
Dear Cassandra,Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5-star review on your next stay.Sincerely, Jim StegallGeneral Manager
8/10 Bueno
Randy
Viajó con su familia
29 abr. 2024
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
The property was nice.
Randy
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 1 may. 2024
Dear Randy,Thank you for your feedback and for rating our property positively! We're glad to hear that you found our property nice. We always strive to provide our guests with a pleasant and enjoyable experience. We highly value your input, and if there is anything specific that we can do to enhance your experience or any specific areas that we can improve upon, please let us know. Thank you for choosing our property, and we hope to have the opportunity to host you again in the future!Sincerely, Jim StegallGeneral Manager
10/10 Excelente
Patricia
Viajó con su familia
22 abr. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Parking was great , we were pulling a uhaul trailer and it felt safe.
Patricia
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 25 abr. 2024
Dear Patricia,Thank you for your feedback! We're glad to hear that you had a positive experience with our parking facilities and felt safe while pulling a U-Haul trailer. Providing a secure environment for our guests and their belongings is important to us, and we're pleased that we could meet your expectations. We appreciate your business and hope to welcome you back again in the future!Sincerely, Jim StegallGeneral Manager
10/10 Excelente
Kathy
18 abr. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Grounds could be cleaner
Kathy
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 19 abr. 2024
Dear Kathy,Thank you for your feedback! We appreciate your positive rating and take your comments about the cleanliness of our grounds seriously. Ensuring a clean and pleasant environment for our guests is important to us, and we'll work diligently to address any areas that need improvement. Your feedback helps us improve our services, and we hope to welcome you back for an even better experience in the future!Sincerely, Jim StegallGeneral Manager
10/10 Excelente
Mike, Dallas
Viajó con su pareja
14 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I’ve stayed here a few times when passing through and it’s a good no frills choice. Breakfast offerings are typical.
Mike
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Manager el 17 abr. 2024
Dear Mike,Thank you for your perfect rating and for choosing to stay with us multiple times! We're pleased to hear that our hotel serves as a good no-frills choice for you when passing through. We appreciate your feedback regarding our breakfast offerings, and we're glad they meet your expectations. Your satisfaction is important to us, and we look forward to welcoming you back for another great stay in the future!Sincerely, Hotel Manager
8/10 Bueno
Ramon
13 abr. 2024
Le gustó: Personal y atención
Property is in poor condition,
A/C unit noisy.
Ramon
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Manager el 17 abr. 2024
Dear Ramon,Thank you for your feedback. We apologize for any inconvenience caused by the condition of our property and the noisy A/C unit during your stay. Your comments are important to us, and we will address these issues promptly to ensure a better experience for our guests in the future. We appreciate your understanding and hope to have the opportunity to welcome you back for a more enjoyable stay. Sincerely, Hotel Manager
10/10 Excelente
Keith
12 abr. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Keith
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Manager el 17 abr. 2024
Dear Keith,Thank you so much for your wonderful rating! We are elated to hear that you had a 10-star experience with us. We strive to provide the best possible service for all of our guests, and it is great to hear that we were able to exceed your expectations. We look forward to seeing you again soon!Sincerely, Hotel Manager
10/10 Excelente
PHIL
10 abr. 2024
PHIL
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 1 may. 2024
Dear PHIL,Thanks for staying at our hotel and expressing your satisfaction through the review by giving us a 5-star rating. Your rating is very encouraging and motivating for our hotel & staff. We continuously make efforts to improve our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating will motivate us to improve our hospitality. I hope to see you again soon!Sincerely, Jim StegallGeneral Manager
8/10 Bueno
Paula
10 abr. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Paula
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Manager el 12 abr. 2024
Dear Paula,Thank you for taking the time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 4 to 5, please be sure to let us know. We appreciate your business. Sincerely, Hotel Manager
10/10 Excelente
Barbara
Viajó con su pareja
6 abr. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The property has great parking for trucks and trailers. The rooms are clean. This is a good hotel!
Barbara
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Manager el 7 abr. 2024
Dear Barbara,Thank you for your perfect rating and positive feedback! We're delighted to hear that you found our property to have great parking for trucks and trailers and that you found the rooms clean. We're glad to know that you had a good experience with us overall. Your satisfaction is important to us, and we appreciate your review. We hope to welcome you back for another pleasant stay in the future!Sincerely, Hotel Manager
10/10 Excelente
Sandra
Viajó con su familia, Viajó con mascotas
6 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We are traveling with a dog, which cost us a bit more. It didn't cost us an arm and a leg more. The room is beautiful, clean and they welcomed our furry family member, without reserve.
Sandra
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Manager el 6 abr. 2024
Dear Sandra,Thank you for your perfect rating! We're thrilled to hear that you and your furry family member had a wonderful stay with us. We strive to provide a welcoming environment for all our guests, including pets, and we're delighted that you found our room beautiful, clean, and accommodating for your needs. We appreciate your feedback and hope to welcome you and your pet back for another fantastic stay in the future!Sincerely, Hotel Manager
10/10 Excelente
Jeff
Viajó con su familia y niños pequeños
3 abr. 2024
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
quiet hotel good rate.
Jeff
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Manager el 4 abr. 2024
Dear Jeff,Thank you for your feedback. We're glad to hear that you found our hotel to be quiet and offered a good rate. Providing a peaceful and affordable stay for our guests is important to us, and we're pleased that we met your expectations. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Sincerely, Hotel Manager
4/10 Mediocre
Travis
29 mar. 2024
Travis
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Manager el 18 abr. 2024
Dear Travis,Thank you for your stay; however, the 2-star rating is disappointing. Please tell us what made you unhappy so that we can address it. We care about your satisfaction. Please respond.Sincerely, Hotel Manager
10/10 Excelente
FRANK
25 mar. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
FRANK
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Manager el 26 mar. 2024
Dear FRANK,Thank you immensely for your perfect rating! We're overjoyed to know that you had such a fantastic experience with us. Your satisfaction is our utmost priority, and we hope to have the pleasure of hosting you again soon.Sincerely, Hotel Manager
8/10 Bueno
Barbara
Viajó con su pareja, Viajó con mascotas
24 mar. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Right next to a walking trail at the Window on the Plains museum which was really nice. We were also able to walk to the Plaza Mexican restaurant which was very good. The staff and other guests were very nice and accommodating to our dog.
Barbara
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Manager el 25 mar. 2024
Dear Barbara,Thank you for your feedback and positive rating! We're glad to hear that you enjoyed the proximity to the walking trail and the nearby restaurant during your stay. It's also great to know that our staff and other guests were accommodating to your dog. We appreciate your support and hope to welcome you back for another pleasant stay in the future!Sincerely, Hotel Manager
6/10 Aceptable
ALEXIS
Viajó con su familia
24 mar. 2024
No le gustó: Personal y atención
The pool was to warm
ALEXIS
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Manager el 25 mar. 2024
Dear ALEXIS,We apologize for any inconvenience caused by the pool being too warm. We will investigate and address this issue promptly to ensure that the pool temperature is comfortable for all guests. If there's anything else we can assist you with, please don't hesitate to let us know.Sincerely, Hotel Manager
10/10 Excelente
José
Viajó con su familia y niños pequeños
16 mar. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Super clean hotel!
José
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Manager el 17 mar. 2024
Dear José,We're delighted to hear that you found our hotel super clean! Thank you for the positive feedback, and we hope to welcome you back again soon for another excellent stay.Sincerely, Hotel Manager
10/10 Excelente
Alex
16 mar. 2024
Alex
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Manager el 6 abr. 2024
Dear Alex, Thanks for the stay and the great feedback by giving us a 5-star rating. It is really encouraging. We feel proud when we get such ratings, which motivates us to serve better. I look forward to welcoming you again. Sincerely, Hotel Manager
10/10 Excelente
Steve
16 mar. 2024
Steve
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Manager el 6 abr. 2024
Dear Steve,Thanks for staying at our hotel and expressing your satisfaction through the review by giving us a 5-star rating. Your rating is very encouraging and motivating for our hotel and staff. We continuously make efforts to improve our hospitality and guest comfort. It is a pleasure to serve guests like you, and your rating will motivate us to improve our hospitality. I hope to see you again soon!Sincerely, Hotel Manager
10/10 Excelente
jeremy p
Viajó con su familia y niños pequeños
16 mar. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very nice staff
jeremy p
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Manager el 22 mar. 2024
Dear Jeremy p,Thank you for your positive feedback! We're glad to hear that our staff made your stay pleasant. We strive to provide excellent service to all our guests, and we appreciate your recognition of our efforts. If you have any suggestions or if there's anything else we can do to enhance your experience, please feel free to let us know. We look forward to welcoming you back in the future!Sincerely, Hotel Manager
10/10 Excelente
Joaquin
15 mar. 2024
Joaquin
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Manager el 16 mar. 2024
Dear Joaquin,We appreciate your visit and the positive review you left us with (5 stars). It is very energizing. When we receive such high ratings, we are proud and inspired to provide better service. I am excited to see you around again.Sincerely, Hotel Manager
6/10 Aceptable
Nancy
10 mar. 2024
They need to clean and refresh entire property
Nancy
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Manager el 11 mar. 2024
Dear Nancy,Thank you for your feedback. We take cleanliness and guest satisfaction seriously. Rest assured, we will address your concerns and work to improve our property to provide a better experience for all our guests. We appreciate your input.Sincerely, Hotel Manager
10/10 Excelente
Angela
9 mar. 2024
Angela
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Manager el 29 mar. 2024
Dear Angela,Thank you so much for your excellent rating! We're thrilled to have exceeded your expectations and provided you with a fantastic experience. Your 5 out of 5 rating means a lot to us. We hope to have the pleasure of hosting you again in the future.Sincerely, Hotel Manager
4/10 Mediocre
Young
28 feb. 2024
Le gustó: Personal y atención
No le gustó: Comodidad de la habitación
Young
Se hospedó 1 noche en febrero de 2024
Respuesta de Hotel Manager el 29 feb. 2024
Dear Young,I am sorry to see the 4-star rating out of 10. We’re normally known for our exceptional attention to detail. We regret that we missed the mark. If you give us a chance, we are intent on making this right, and we hope you will write to us in detail about where we went wrong so we can rectify the issues.Sincerely, Hotel Manager
8/10 Bueno
Roger
Viajó con su familia
28 feb. 2024
Le gustó: Limpieza, personal y atención, comodidad de la habitación
Hotel review
The hotel was fine overall but dated. The bathtub looked dirty but I believe it was just stained but still was not very appealing. Things like that and other little things show that it needs to be maintained better and ultimately could use some updating.
Roger
Se hospedó 1 noche en febrero de 2024
Respuesta de Hotel Manager el 1 mar. 2024
Dear Roger,Thank you for your review. We're glad to hear that your overall experience at our hotel was fine. We apologize for any concerns regarding the appearance of the bathtub and other maintenance issues you encountered. Your feedback is important to us, and we will work diligently to address these issues and ensure a more appealing and updated experience for our guests. We appreciate your input and hope to have the opportunity to welcome you back in the future.Sincerely, Hotel Manager
10/10 Excelente
Alejandro
28 feb. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Alejandro
Se hospedó 1 noche en febrero de 2024
Respuesta de Hotel Manager el 1 mar. 2024
Dear Alejandro,I want to thank you for sharing such encouraging feedback by giving it a 5-star rating. Your appreciation motivates us to strive harder to provide the best services and excel in what we do. Providing great hospitality is our goal and something we take great pride in. We look forward to serving you again.Sincerely, Hotel Manager
10/10 Excelente
Templo
Viajó por negocios
22 feb. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Templo
Se hospedó 1 noche en febrero de 2024
Respuesta de Hotel Manager el 23 feb. 2024
Dear Templo,Thanks for staying with us and giving us an overwhelming rating. We appreciate the fact that most of our overnight guests are happy with their decision to stay with us. We're committed to providing excellence when you stay with us again. Nothing means more to us than hearing from our guests, and we're so thankful for your 10-star rating. Please visit us again soon.Sincerely, Hotel Manager
8/10 Bueno
Juan
19 feb. 2024
Juan
Se hospedó 1 noche en febrero de 2024
Respuesta de Jim Stegall GM el 20 feb. 2024
Thank you for your recent stay. We look forward to you staying with us the next time you come through Dumas
8/10 Bueno
Angela, Norman
Viajó con su familia y niños pequeños
16 feb. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The room was clean, and the staff was nice. It was good for a quick overnight stop on a long road trip.
Angela
Se hospedó 1 noche en febrero de 2024
Respuesta de Hotel Manager el 17 feb. 2024
Dear Angela,Thank you for taking the time to share your feedback with us! We're glad to hear that you found the room clean and our staff nice. We understand the importance of a comfortable stop during a long road trip, and we're pleased that we could provide that for you. If your travels bring you back our way, we'd love to welcome you back for another stay!Sincerely, Hotel Manager
10/10 Excelente
Frances
Viajó con mascotas
16 feb. 2024
I have stayed here on numerous trips. It’s a great place to stay. Hotel is clean, staff is always friendly and polite and it is conveniently located.
Frances
Se hospedó 1 noche en febrero de 2024
Respuesta de Hotel Manager el 16 feb. 2024
Dear Frances,Thank you for your feedback and continued loyalty! We're delighted to hear that you've had consistently positive experiences during your numerous stays with us. Providing a clean environment, friendly and polite staff, and a convenient location are top priorities for us, and we're thrilled that we could meet your expectations in these areas. We appreciate your kind words and look forward to welcoming you back again soon for another great stay! If there's anything else we can do to make your next visit even better, please don't hesitate to let us know.Sincerely, Hotel Manager
10/10 Excelente
David
11 feb. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
David
Se hospedó 1 noche en febrero de 2024
Respuesta de Hotel Manager el 11 feb. 2024
Dear David,It is delightful to see 10-star feedback.I hope that you had a marvelous stay.Our team is very overwhelmed by the ratings.It is a privilege to host guests like you.I await your next visit.Sincerely,Hotel Manager
8/10 Bueno
William
2 feb. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Dumas La Quinta
Hotel appears to have been recently repainted on the inside. Room was clean and comfortable. Breakfast was standard fare. Staff was very friendly and efficient!
William
Se hospedó 1 noche en febrero de 2024
Respuesta de Hotel Manager el 3 feb. 2024
Dear William,Thank you for your feedback! We're glad to hear that you noticed and appreciated the recent updates to our hotel's interior and that you found your room to be clean and comfortable. Providing a welcoming and comfortable experience for our guests is important to us, and we're pleased to know we succeeded during your stay. We're also glad you found our breakfast offerings satisfactory and that our staff was friendly and efficient. We appreciate your comments and hope to have the pleasure of welcoming you back for another great stay in the future!Sincerely, Hotel Manager
10/10 Excelente
NANCY, Victoria
31 ene. 2024
NANCY
Se hospedó 1 noche en enero de 2024
Respuesta de Hotel Manager el 22 mar. 2024
Dear NANCY,We appreciate your visit and the positive review you left us with (5 stars). It is very energizing. Receiving such ratings makes us feel proud and inspires us to continue improving our service. I am excited to see you around again.Sincerely, Hotel Manager
2/10 Terrible
Rachelle
27 ene. 2024
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Rachelle
Se hospedó 1 noche en enero de 2024
Respuesta de Hotel Manager el 28 ene. 2024
Dear Rachelle,It is disappointing to see that your stay was not satisfactory at our hotel, given the 1-star rating. It would have been better if you could have specifically mentioned the key areas that bothered you so that we could have focused on improving them. Anyway, your feedback is important to us, and you can contact us at any time to inform us of your concerns. Guest feedback is important to us for improvement. I look forward to seeing you again.Yours sincerely,Hotel Manager
6/10 Aceptable
Terri
Viajó con su familia
23 ene. 2024
Le gustó: Personal y atención
Needs some TLC, good location.
Terri
Se hospedó 1 noche en enero de 2024
Respuesta de Hotel Manager el 23 ene. 2024
Dear Terri,Thank you for your feedback and rating. We appreciate your acknowledgment of our good location. We take your comments seriously and will work towards addressing areas that need improvement to enhance your future experiences. If there are specific aspects you'd like us to focus on, please feel free to share. We hope to welcome you back for an improved stay.Sincerely, Hotel Manager