2/5 Mediocre
Beverley
4 ago. 2020
No le gustó: Limpieza, estado del edificio e instalaciones
Disappointed.
Not a good stay. Check in was ridiculous, having pre-paid as with all Our other hotel bookings. The Quest expect you to have a credit card to manually put through not swipe . No protection in COVID on the machine. Then Photo ID to copy. Need to update the payment system. So check in was not great.
Room was definitely not clean. Our remote control for the tv was all sticky disgusting. I immediately took it down to reception. Not acceptable especially now with COVID. The girl at reception could not immediately find a replacement she went to the staff room & gave me that one which again should have been at least wiped clean with sanitiser. Tiolet was not as clean as it should be floor merely wiped.Room was noisy not the fault of hotel it was guests nearby & hoons doing the late shift on the streets near the hotel.
We chose this because it was a hotel not a motel and was more updated than much of the accommodation we looked at for a 1 night stay. Could not wait to leave checked out at 6 am never to return. Very disappointing.
Se hospedó 1 noche en agosto de 2020
