Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado una estadía con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, tanto positivas como negativas.Más informaciónSe abre en una nueva ventana
Evaluación: 10 - Excelente. 785 de 1004 opiniones" "
10 - Excelente
785
Evaluación: 8 - Bueno. 148 de 1004 opiniones" "
8 - Bueno
148
Evaluación: 6 - Aceptable. 37 de 1004 opiniones" "
6 - Aceptable
37
Evaluación: 4 - Mediocre. 13 de 1004 opiniones" "
4 - Mediocre
13
Evaluación: 2 - Terrible. 21 de 1004 opiniones" "
2 - Terrible
21
9,6/10
Limpieza
9,6/10
Personal y atención
9,6/10
Servicios
9,6/10
Estado de la propiedad e instalaciones
9,2/10
Cuidado del medio ambiente
Opiniones
10/10 Excelente
Mireille Lopez Portillo
Viajó con su pareja
1 may. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excelente Hotel, sus restaurantes son deliciosos, excelente servicio del personal. Regresaría definitivamente.
Mireille Lopez Portillo
Se hospedó 6 noches en abril de 2024
Respuesta de Ekaterina Gey el 3 may. 2024
Dear Mirelle Lopez,Thank you for your review.I am delighted to know that you had a great experience during the stay and truly appreciated genuine hospitality extended by the team.We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality
10/10 Excelente
RAGHEB
29 feb. 2024
RAGHEB
Se hospedó 5 noches en febrero de 2024
Respuesta de Ekaterina Gey el 22 mar. 2024
Dear RAGHEB,Thank you for your review.It was a pleasure to have you as our valued guest and I am glad to know that you had an enjoyable experience during the stay.We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality
8/10 Bueno
Ozkar
Viajó en grupo
22 ene. 2024
Le gustó: Limpieza, personal y atención, servicios
No es amogable su sistema de luz
Ozkar
Se hospedó 1 noche en enero de 2024
Respuesta de Ekaterina Gey el 23 ene. 2024
Dear Ozkar,Thank you for your feedback.I am sorry to know that your recent experience with us was not entirely perfect due to the functionality of lights control panel. Please accept my sincere apologies for the discomfort caused. I have also shared your comments with our Director of Engineering, so that he can work with his team on improvements. I hope the above will not deter you from visiting us again as we look forward to having the opportunity to be of service to you in the near future.Sincerely,Ekaterina GeyDirector of Quality
10/10 Excelente
Cliente verificado
Viajó con su familia
7 ene. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Ha sido muy muy buena !!!
Cliente verificado
Se hospedó 4 noches en diciembre de 2023
Respuesta de Ekaterina Gey el 9 ene. 2024
Dear Guest,Thank you for your review.It was a pleasure to have you as our valued guest and I am glad to know that you had an enjoyable experience during the stay.We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality
10/10 Excelente
Jair F
4 ene. 2024
Jair F
Se hospedó 4 noches en diciembre de 2023
Respuesta de Ekaterina Gey el 9 ene. 2024
Dear Jair F,Thank you for your review.It was a pleasure to have you as our valued guest and I am glad to know that you had an enjoyable experience during the stay.We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality
8/10 Bueno
Lorenza rayo
30 nov. 2023
Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Lorenza rayo
Se hospedó 2 noches en noviembre de 2023
Respuesta de Ekaterina Gey el 9 feb. 2024
Dear Lorenza rayo,Thank you for taking the time to share your feedback. I am sorry to know that your experience was not entirely perfect, and we couldn’t fully meet your expectations on this occasion. Please accept my sincere apologies for any inconvenience caused. Upholding our commitment to provide exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to Dubai.Sincerely,Ekaterina GeyDirector of Quality
10/10 Excelente
Luz
Viajó con su familia
10 nov. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
ES UN HOTEL 10 de 10 EXCELENTE UBICACIÓN Y EXCELENTE EN TODO,EL PERSONAL DE LO MEJOR Y LOS RESTAURANTE EXQUISITOS TODO MUY BIEN Y MUY AMABLES
Luz
Se hospedó 6 noches en noviembre de 2023
Respuesta de Ekaterina Gey el 13 nov. 2023
Dear Luz,Thank you for your review.I am delighted to know that you had an enjoyable experience during the stay, while the team extended genuine hospitality.We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality
10/10 Excelente
Luis A Berrios, Naranjito
Viajó con su pareja
19 oct. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Muy recomendable, hotel muy accesible a los lugares más turisticos, tienen un área donde te consiguen taxi todo el tiempo, cuenta con varios restaurantes, visitamos Kitchen 6, La Farina e Izakaya riquísima la comida. Todo el personal muy amable, las habitaciones limpias, equipadas y son detallistas. Todo en Dubai nos encantó. Gracias Luis yVivian / Puerto Rico
Luis A Berrios
Se hospedó 4 noches en octubre de 2023
Respuesta de Ekaterina Gey el 2 nov. 2023
Dear Luis A Berrios,Thank you for sharing your review.I am delighted to know that you had a great experience and enjoyed dining at our restaurants, while the team ensured to accommodate all your requests and extended genuine hospitality.We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality
6/10 Aceptable
Mario
9 sept. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nos boqueaban las tarjetas para entrar a la habitación a pesar que hice mis reservaciones con anticipación y todas estaban confirmadas
Mario
Se hospedó 2 noches en septiembre de 2023
Respuesta de Ekaterina Gey el 11 sept. 2023
Dear Mario,Thank you for sharing your feedback.I am sorry to know that your experience was not perfect, and the service provided by our Front Desk associates did not meet your expectations. Please accept my sincere apologies for the inconvenience caused. I have also shared your concern with our Director of Front Office Operations, so that he can review it with the team and work on further enhancements. I hope you will choose to stay with us again in the future, so that we can create a different impression and regain your trust. Sincerely,Ekaterina GeyDirector of Quality
8/10 Bueno
Mario
4 sept. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
No comments
Mario
Se hospedó 1 noche en septiembre de 2023
Respuesta de Ekaterina Gey el 5 sept. 2023
Dear Mario,Thank you for your feedback.I am glad to know that you had a pleasant experience, overall during your recent stay with us.We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality
8/10 Bueno
Mario
Viajó con su pareja
3 sept. 2023
Le gustó: Limpieza, personal y atención, servicios
The row of the aisle to arrive my room looks dirty
Mario
Se hospedó 1 noche en septiembre de 2023
Respuesta de Ekaterina Gey el 5 sept. 2023
Dear Mario,Thank you for sharing your feedback.I am sorry to know that your experience was not entirely perfect, and you encountered cleanliness issues. Please accept my sincere apologies for the discomfort caused. I have also shared your comment with our Executive Housekeeper, so that he can work with his team on improvements.I hope the above will not deter you from visiting us again as we look forward to having the opportunity to be of service to you in the near future. Sincerely,Ekaterina GeyDirector of Quality
10/10 Excelente
JUAN ANTONIO
Viajó con su pareja
24 jul. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Muy bueno en todos los aspectos 👍
JUAN ANTONIO
Se hospedó 4 noches en julio de 2023
Respuesta de Ekaterina Gey el 31 jul. 2023
Dear Juan Antonio,Thank you for taking the time to share your review.It was a pleasure to have you as our guest at the JW Marriott Marquis Hotel Dubai and I am happy to read from your comments that you very much enjoyed your stay.We look forward to your soonest return.Sincerely,Ekaterina GeyDirector of Quality
10/10 Excelente
Maria Jesus
Viajó con su familia
24 abr. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Muy chulo
Maria Jesus
Se hospedó 8 noches en abril de 2023
Respuesta de Ekaterina Gey el 25 abr. 2023
Dear Maria Jesus,Thank you for sharing your feedback.It is a pleasure to know that your recent stay with us was an enjoyable experience. We look forward to welcoming you back in not too distant future. Sincerely,Ekaterina GeyDirector of Quality
10/10 Excelente
veronica
19 abr. 2023
veronica
Se hospedó 3 noches en abril de 2023
Respuesta de Ekaterina Gey el 24 abr. 2023
Dear veronica,Thank you for your review.It is a pleasure to know that you had an enjoyable stay experience with us.We look forward to your soonest return.Sincerely,Ekaterina GeyDirector of Quality
10/10 Excelente
Roberta
Viajó con su familia y niños pequeños
12 dic. 2022
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Everything was great! The most outstanding service i recieved from Akemi and Pamela i am really thankful for their support and kindness!! I highly recommend this propriety!
Roberta
Respuesta de Ekaterina Gey el 16 dic. 2022
Dear Roberta,Thank you for your review.I am very happy to know that you had a great experience during the stay, while Akemi, Pamela and the team delivered outstanding service. I will definitely share your positive feedback with both, to ensure proper recognition goes around.We look forward to your soonest return to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality
2/10 Terrible
Luis
10 dic. 2022
Luis
Se hospedó 3 noches en diciembre de 2022
Respuesta de Ekaterina Gey el 12 dic. 2022
Dear Luis,Thank you for sharing your feedback.I am sorry to know that your recent experience at our hotel was below satisfactory and we could not meet your expectations. Upholding our commitment to provide exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to Dubai.Sincerely,Ekaterina GeyDirector of Quality
10/10 Excelente
Alfredo Miguel
Viajó en grupo
10 dic. 2022
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The hotel is great, good restaurants, amazing breakfast, excellent service of the personal
Alfredo Miguel
Se hospedó 3 noches en diciembre de 2022
Respuesta de Ekaterina Gey el 12 dic. 2022
Dear Alfredo Miguel,Thank you for taking the time to share your review.It is a pleasure to read your positive feedback and to know that you had a truly enjoyable experience, while the team made you feel welcome and special.We look forward to welcoming you back again soon.Sincerely,Ekaterina GeyDirector of Quality
8/10 Bueno
PETER
Viajó con su familia
17 ene. 2022
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
PETER
Se hospedó 2 noches en enero de 2022
Respuesta de NP el 27 feb. 2022
Dear Guest,
Your kind feedback is very much appreciated and we look forward to welcoming you back again soon.
Kind regards,
Nick Patmore
Hotel Manager
10/10 Excelente
Emilio
8 ene. 2022
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Perfect for New Year's Eve Gala dinner in Dub
JW Marriot Marquis is a perfect 5* place for enjoying NYE dinner, watch at the firewalls while having one of the best luxury buffet dinner I ever had.
This hotel is otherwise very convenient for business, I discovered it during the GITEX events.
Emilio
Se hospedó 3 noches en diciembre de 2021
Respuesta de NP el 5 mar. 2022
Dear Emilio,
It is always rewarding to know that our guests have met the objective of their trip whether on business or pleasure.
Many thanks for your encouraging words which I am going to share with the team and hope to see you again soon.
Kind regards,
Nick Patmore
Hotel Manager
8/10 Bueno
ELIE
Viajó con su familia
4 ene. 2022
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
ELIE
Se hospedó 2 noches en diciembre de 2021
Respuesta de NP el 5 mar. 2022
Dear Elie,
Your kind feedback is very much appreciated and we look forward to welcoming you back again soon.
Kind regards,
Nick Patmore
Hotel Manager
10/10 Excelente
David, Hadera
Viajó con su pareja
24 dic. 2021
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Me gusto la seridad del lugar, el exelente servicio, la flexibilidad con nuestros pedidos. La limpieza, el desayuno. En pocas palabras excelente!!!!
David
Se hospedó 6 noches en diciembre de 2021
10/10 Excelente
Marlina
23 dic. 2021
Marlina
Se hospedó 5 noches en diciembre de 2021
10/10 Excelente
Luis Enrique
Viajó con su familia
14 dic. 2021
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
La ubicación es fantástica.
Luis Enrique
Se hospedó 1 noche en diciembre de 2021
8/10 Bueno
daniel
6 nov. 2021
daniel
Se hospedó 1 noche en noviembre de 2021
10/10 Excelente
GABRIELA
Viajó con su pareja
15 sept. 2021
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Todo estuvo fenomenal, los empleados son una maravilla, la limpieza. La decoración, la comida riquisima
GABRIELA
Se hospedó 4 noches en septiembre de 2021
Respuesta de NP el 23 sept. 2021
Dear Gabriela,
Thank you for posting your review.
It was a pleasure to have you as our guest at JW Marriott Marquis Dubai and we are happy to read from your comments that you very much enjoyed your stay.
Your kind feedback is very much appreciated and we look forward to welcoming you back again soon.
Kind regards,
Nick Patmore
Hotel Manager
8/10 Bueno
Cliente verificado
Viajó con su familia
1 jul. 2021
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Me encanto al igual que a mi familia Tremenda experiencia solo necesitan un poco de más empleados en el restaurant del desayuno.
Cliente verificado
Se hospedó 4 noches en junio de 2021
Respuesta de NP el 12 jul. 2021
Dear Guest,
It is always rewarding to know that our guests have met the objective of their trip whether on business or pleasure.
Many thanks for your encouraging words which I am going to share with the team and hope to see you again soon.
Kind regards,
Nick Patmore
Hotel Manager
10/10 Excelente
Cliente verificado
Viajó con su pareja
6 jun. 2021
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great and well maintained, nice and comfortable room with an espectacular view (floor 64) the buffet breakfast have a wide variety of plates and beverages. Valet parking is free, but sometimes is crowded.
Cliente verificado
Se hospedó 8 noches en mayo de 2021
Respuesta de NP el 24 jun. 2021
Dear Guest,
It was a pleasure to have you as our guest at JW Marriott Marquis Dubai and we are happy to read from your comments that you very much enjoyed your stay.
Your kind feedback is very much appreciated and we look forward to welcoming you back again soon.
Kind regards,
Nick Patmore
Hotel Manager
6/10 Aceptable
Gonzalo
31 ene. 2021
Le gustó: Limpieza
Hotel correcto
La limpieza fue correcta, el servicio no muy rápido y profesional. La piscina muy buena
Gonzalo
Se hospedó 3 noches en enero de 2021
8/10 Bueno
sadia
16 mar. 2020
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
sadia
Se hospedó 1 noche en marzo de 2020
10/10 Excelente
Cliente verificado
Viajó en grupo
16 mar. 2020
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Todo excelente,súper limpio y acogedor,las torres impresionantes,lo recomiendo
Cliente verificado
Se hospedó 1 noche en marzo de 2020
Respuesta de BH el 17 mar. 2020
Dear Guest,
It is always rewarding to know that our guests have met the objective of their trip whether on business or pleasure.
Many thanks for your encouraging words which I am going to share with the team and hope to see you again soon.
Kind regards,
Brian Hashkowitz
Hotel Manager
10/10 Excelente
SERGIO, Quito
Viajó con su familia
9 mar. 2020
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Muy buen hotel, el lujo es impresionante y algo que nos gusto bastante es que tienen transporte gratuito hacia Mall of the Emirates y Dubai Mall, en los cuales te ahorras mucho dinero ya que el taxi alla es muy costoso
SERGIO
Se hospedó 8 noches en febrero de 2020
Respuesta de BH el 17 mar. 2020
Dear SERGIO,
Thank you for posting your review on Expedia.
It was a pleasure to have you as our guest at JW Marriott Marquis Dubai and we are happy to read from your comments that you very much enjoyed your stay.
Your kind feedback is very much appreciated and we look forward to welcoming you back again soon.
Kind regards,
Brian Hashkowitz
Hotel Manager
10/10 Excelente
Railene Cristina, Orem
Viajó con su pareja
23 may. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Amazing hotel, great location, beautiful architecture, well maintained, beautiful and spacious rooms. Breakfast was amazing, they have so many restaurants inside the hotel with amazing food, upscale atmosphere, we were very impressed . All my tours picked us up at the hotel. We had the greatest time and the JW Marquis Dubai. Definitely would choose it again when we go back.
Railene Cristina
Se hospedó 6 noches en abril de 2024
10/10 Excelente
Walter
22 may. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Walter
Se hospedó 3 noches en abril de 2024
10/10 Excelente
Blondine
Viajó con su familia
21 may. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The most amazing experience I have with any hotel at this hotel! 10/10!
Blondine
Se hospedó 5 noches en mayo de 2024
10/10 Excelente
Hema
Viajó con su familia
21 may. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Impeccable check in service. Excellent dinner and breakfast buffer. The staff are all excellent and go way beyond to ensure that you feel pampered and well taken care off. Beautiful 5-star property. I highly recommend. It was perfect.
Hema
Se hospedó 1 noche en mayo de 2024
10/10 Excelente
Abisola
21 may. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Loved the view and environment in general. Hated that there was no microwave to warm food.
Abisola
Se hospedó 7 noches en mayo de 2024
10/10 Excelente
Kate Folke
Viajó con su familia
18 may. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Fantastic hotel with fantastic breakfast and the nicest staff 👏👏
Kate Folke
Se hospedó 7 noches en mayo de 2024
10/10 Excelente
Jessica
Viajó en grupo
18 may. 2024
Le gustó: Servicios
The rooms are very spacious and the staff is very accommodating to your needs. I would definitely stay again !!
Jessica
Se hospedó 4 noches en mayo de 2024
10/10 Excelente
Jerome
Viajó con su pareja
17 may. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
5 star service! Staff went above and beyond to make sure our stay was to be remembered. This hotel has a nightclub and 19 restaurants a roof deck pool etc. This was probably the best location for Tourist who want to be near the Dubai Mall and the Burj Khalifa. Also its only 20 mins to the Marina where all the other hot spots are. I like this hotel because the Marina is overwhelming I wouldn’t want to be directly walkable to all the shops because I wanted to see the city. This was perfect and at night you can walk by a quiet canal with City views. This hotel has a grand view of the Burj Khalifa and all Dubai attractions. Pay a-little extra for a room with a view its worth every penny.
Jerome
Se hospedó 5 noches en abril de 2024
10/10 Excelente
Zhiqiang
14 may. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great place to stay. It’s located near everything.
Zhiqiang
Se hospedó 1 noche en mayo de 2024
Respuesta de Ekaterina Gey el 15 may. 2024
Dear Zhiqiang,Thank you for your review.I am delighted to know that you had an enjoyable experience during the stay and truly appreciated convenient location of our hotel. We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality
10/10 Excelente
Lisa
Viajó con su pareja
13 may. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent property
Lisa
Se hospedó 6 noches en mayo de 2024
Respuesta de Ekaterina Gey el 14 may. 2024
Dear Lisa,Thank you for your review.It was a pleasure to have you as our valued guest and I am glad to know that you had an enjoyable experience during the stay.We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality
10/10 Excelente
Loredana
11 may. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We really enjoyed our stay at this hotel. We loved the convenience in the business area, we visited a lot of the places that were close to where we stayed. The breakfast that was included with our stay was excellent, a great variety of food options, including gluten free, also everything was of good quality. The staff was always very helpful with getting transportation throughout the week. The room was cleaned every day and always had chocolate on our pillows at night.
Loredana
Se hospedó 7 noches en mayo de 2024
Respuesta de Ekaterina Gey el 15 may. 2024
Dear Loredana,Thank you for sharing your review.I am delighted to know that your recent stay at our hotel was enjoyable, and you truly appreciated genuine hospitality extended by the team.We look forward to welcoming you back in not-too-distant future.Sincerely,Ekaterina GeyDirector of Quality
6/10 Aceptable
Jessica
Viajó en grupo
11 may. 2024
No le gustó: Personal y atención
This Marriott is close enough to some key sites in Dubai. However, it has the busiest and most chaotic lobby and driveway at all times of day. There are plenty of staff on hand to manage as best as they can, but it felt overwhelming. The hotel room was dated and not at the level of cleanliness I’d expect for a Marriott property. An easy update would be to put in different bedside tables and to update the lighting control. Additionally, at one point the hot water did not work in our room and the hairdryer inconsistently worked. Staff at the pool and French bakery were friendly, but got confused easily and moved slowly.
Jessica
Se hospedó 2 noches en mayo de 2024
Respuesta de Ekaterina Gey el 13 may. 2024
Dear Jessica,Thank you for taking the time to share your feedback.It is disappointing to know that your experience was impacted by the physical condition of the room and appliances functionality. Please accept my sincere apologies for the inconvenience caused. I have also shared your concerns with the appropriate department heads, so that we can together work on improvements. Upholding our commitment to provide exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to Dubai.Sincerely,Ekaterina GeyDirector of Quality
6/10 Aceptable
FARES
11 may. 2024
Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
The condition of the room and the cleanness had deteriorated significantly. Sockets not working, cleaning not done properly , pillows overused, no coffee machine..etc.
I used to stay here a lot, most probably would look for alternatives for my next trip. At least until it is renewed
FARES
Se hospedó 4 noches en mayo de 2024
Respuesta de Ekaterina Gey el 13 may. 2024
Dear FARES,Thank your continued loyalty and for sharing your feedback.I am sorry to know that your recent experience was not perfect, and the condition of the room did not meet your expectations. Please accept my sincere apologies for the discomfort caused. I have also shared your comments with our hotel leadership team, to be considered for future enhancements. I hope the above will not deter you from visiting us again as we look forward to having the opportunity to be of service to you in the future. Sincerely,Ekaterina GeyDirector of Quality
10/10 Excelente
Aws
9 may. 2024
Le gustó: Estado de la propiedad e instalaciones
Great place to stay
Aws
Se hospedó 2 noches en abril de 2024
Respuesta de Ekaterina Gey el 10 may. 2024
Dear Aws,Thank you for your review.It was a pleasure to have you as our valued guest and I am glad to know that you had an enjoyable experience during the stay.We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality
10/10 Excelente
Elena
9 may. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Elena
Se hospedó 7 noches en mayo de 2024
Respuesta de Ekaterina Gey el 13 may. 2024
Dear Elena,Thank you for your review.It was a pleasure to have you as our valued guest and I am glad to know that you had an enjoyable experience during the stay.We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality
10/10 Excelente
Stanley Chung Shing
7 may. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Room was modern clean and spacious. Staff and service was great. Food was excellent.
Stanley Chung Shing
Se hospedó 4 noches en abril de 2024
Respuesta de Ekaterina Gey el 10 may. 2024
Dear Stanley Chung,Thank you for taking the time to share your review.I am delighted to know that you had a great experience and truly enjoyed the comfort of your room, variety of dining options and hospitality of the team.We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality
8/10 Bueno
Agostinho, Luanda
Viajó por negocios, Viajó con su familia
5 may. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Good
Agostinho
Se hospedó 6 noches en abril de 2024
Respuesta de Ekaterina Gey el 7 may. 2024
Dear Agostinho,Thank you for your review.I am glad to know that overall, you had a pleasant experience during your recent stay with us. We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality
10/10 Excelente
Jeilin
1 may. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Jeilin
Se hospedó 6 noches en abril de 2024
Respuesta de Ekaterina Gey el 3 may. 2024
Dear Jeilin,Thank you for your review.It was a pleasure to have you as our valued guest and I am glad to know that you had an enjoyable experience during the stay.We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality
10/10 Excelente
Kelly
Viajó con su pareja
27 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
My husband and I had a wonderful stay at the JW Marriott Marquis Dubai. The room was exceptional and the staff was great. Many restaurants in hotel to choose from. I highly recommend. Can’t wait for our next trip back.
Kelly
Se hospedó 6 noches en abril de 2024
Respuesta de Ekaterina Gey el 29 abr. 2024
Dear Kelly,Thank you for your review.I am delighted to know that you had an enjoyable experience during the stay and truly appreciated genuine hospitality of the team, as well as variety of dining options. We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality