HAVN - High-Floor 2- Bed at Hilliana, Burj View

Experience elevated living in this elegant two-bedroom apartment at Hilliana Tower. Thoughtfully designed with a spacious open layout, modern finishes, and soothing neutral tones, the home is filled with natural light throughout. Relish uninterrupted views of the Burj Al Arab while enjoying easy access to the beach, fine dining, and the vibrant lifestyle of Dubai’s most iconic neighborhoods.

Bedroom
- The spacious bedrooms features a comfortable Queen-sized bed with high-quality linens, ensuring a restful night`s sleep.
- Plenty of storage space with built-in wardrobes.
- Large windows offering natural light and a view of the Al Safouh community.

Bathrooms
- The apartment has 2 full bathrooms for your convenience.
- The full bathroom is equipped with a bathtub and shower combination, a vanity with a large mirror, and fresh towels.

Kitchen
- The open kitchen is fully equipped with modern appliances, including a refrigerator, oven, stovetop, microwave.
- You`ll find all the necessary cookware, utensils, and tableware to prepare and enjoy your meals.

Living Area
- The living area is designed for relaxation, with a comfortable sofa, coffee table, and a flat-screen TV with cable channels.
- Free high-speed Wi-Fi is available throughout the apartment.
- Access to the balcony through sliding glass doors.

Balcony
- The private balcony offers stunning views of the Al Safouh community.
- A perfect spot to enjoy your morning coffee or unwind with a glass of wine in the evening.

Guests have access to the entire apartment and all its amenities, including:
- Secure underground parking.
- On-site fitness center and swimming pool.
- 24/7 security and customer services team.

We want to ensure you have a comfortable and enjoyable stay at our property. While we respect your privacy, we are always available to assist you with any needs or questions you may have during your visit.

- Check-in and Check-out: We offer self-check-in and check-out for your convenience. Detailed instructions will be provided before your arrival.

- Availability: Should you need any assistance, we are available via messaging, phone, or email. We strive to respond promptly to any inquiries.

- In-Person Assistance: If necessary, we can arrange in-person assistance. Simply let us know in advance, and we will be happy to help.

- Contact Information:

1) Messaging: For any non-urgent questions or requests, please message us through the app or website.

2) Phone: For immediate assistance, you can call or text us at the number provided along with the check in message sent on the day of your arrival.

3) Email: Feel free to email us at the email address provided on the check in message sent to you for any detailed questions or requests.

To ensure a pleasant stay for all our guests, please take note of the following house rules:

Licensing:
- This apartment is fully licensed with Dubai`s Department of Economy and Tourism (DET).

Guest Registration:
- Guests are required to submit soft copies of their passports prior to the check-in date to register with building management and facilitate smooth check-ins.
- Due to local laws, all guests must comply with this requirement.

Check-In and Check-Out:
- Standard Check-In time is 03:00 PM, and Check-Out is no later than 11:00 AM.
- Early Check-Ins and Late Check-Outs are subject to availability and may incur an additional cost.

Smoking:
- Smoking inside the apartment is strictly prohibited. Smoking is only allowed on the balcony.
- There is a zero-tolerance policy for smoking inside. If our team discovers evidence that this rule has been breached (e.g., smoke smell, ashes, butts, etc.), we fully reserve the right to charge a violation fee of AED 1,500.

Pets:
- Pets are not allowed in the property.

Lost or Damaged Items:
- In case of lost or damaged keys and parking cards, a replacement fee will be applicable.
-There is a charge of AED 1000 for each lost access card.

Amenities:
- Provided essentials such as shampoo, shower gel, hand soap, dishwashing liquid, and an all-purpose cleaner to make your stay extra comfortable. If you happen to like them and wish to take them with you, a small fee of AED 100 will automatically apply.
- Baby cots and baby high-chairs are subject to availability only and will incur an additional fee of AED 100 per night.
- Extra beds are subject to availability and will incur and additional fee of AED 150 per night.
- Extra towels and sheets can be provided but are subject to availability and for an additional fee of AED 150 per stay.


Cleaning:
- The included cleaning fee covers the apartment cleaning before and after your stay.
- If you require additional cleaning during your stay, this can be arranged depending on availability and for an additional fee.

We appreciate your cooperation and understanding.

These rules are in place to ensure the comfort and safety of all our guests and to maintain the high standards of our property.