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Opiniones sobre Comfort Inn & Suites

2.5 out of 5
Comfort Inn & Suites
3465 Ross Clark Circle, Dothan, AL

Opiniones

6,2
Evaluación: 10 - Excelente. 245 de 1001 opiniones" "
Evaluación: 8 - Bueno. 195 de 1001 opiniones" "
Evaluación: 6 - Aceptable. 179 de 1001 opiniones" "
Evaluación: 4 - Mediocre. 165 de 1001 opiniones" "
Evaluación: 2 - Terrible. 217 de 1001 opiniones" "

6,2/10

Limpieza

7,6/10

Personal y atención

6,2/10

Servicios

5,8/10

Estado de la propiedad e instalaciones

6,2/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Stanley

Se hospedó 2 noches en febrero de 2023
Respuesta de Guest Services el 15 mar. 2023
Thank you for your review. We hope to see you again soon.

8/10 Bueno

Cinthya

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Everything is good!!!!!
Se hospedó 1 noche en mayo de 2019

4/10 Mediocre

Nancy

Viajó con su pareja
No le gustó: Servicios
Front desk phones were not working for the whole three nights I stayed there. I was in a walk-in boot because of foot issue and had to walk downstairs every time I needed something I couldn’t call and ask question because of their phone lines were down the front desk worker was never at the desk. It was always a wait, I only had one washcloth in my room upon arrival, Go downstairs to ask front desk worker to provide me with another washcloth. She said they are all in the dryer there I was having to wait hours before I took showers. I am in a boot. I go back downstairs to retrieve my wash clothes. The facility needs some major upgrading and major attention. That was my first day in my last day. In other words, I did not enjoy my stay.
Se hospedó 1 noche en abril de 2024
Respuesta de Josh G el 20 abr. 2024
Thank you for taking a moment to rate your experience. I am sorry to hear that we did not meet your expectations. I assure you that we are taking steps to resolve the issues you mentioned. In fact, we have had 2 technicians out to the hotel to repair the phones, but so far they have been unsuccessful. I hope you will give a chance to better serve you should your travels bring you back to Dothan.

10/10 Excelente

Joaquin

Le gustó: Personal y atención
Se hospedó 1 noche en abril de 2024
Respuesta de Josh G el 20 abr. 2024
Thank you for staying with us! We appreciate you taking a moment to rate your stay; I am thrilled to see that we met your expectations. We look forward to hosting you again soon!

8/10 Bueno

Frank

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Property is close to food and shopping. Clean updated rooms. We would definitely stay there again. Only thing i didn't like was breakfast food selection was minimal. They could offer more food.
Se hospedó 1 noche en abril de 2024
Respuesta de Kalisa el 18 abr. 2024
Dear Frank,We greatly appreciate your feedback! We are glad that you enjoyed your room and are sorry you weren't wowed by our breakfast selection. We will take your feedback into consideration. Thank you for staying with us, we look forward to seeing you again!Best Regards,Kalisa

10/10 Excelente

Wendy

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
After a long drive from Indiana. It was nice to collapse in a nice clean room and sleep
Se hospedó 1 noche en abril de 2024
Respuesta de Kalisa el 18 abr. 2024
Dear Wendy,We are happy to hear that you enjoyed your stay with us and got a good night's sleep. We look forward to hosting you again. Happy travels!Best Regards,Kalisa

10/10 Excelente

Julia, Waukesha

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Josh G el 16 abr. 2024
Thank you for staying with us at Comfort Inn & Suites Dothan. We appreciate you taking a moment to rate your stay with us, and we look forward to seeing you the next time you are in the area.

8/10 Bueno

ronnie

Le gustó: Limpieza, personal y atención
Se hospedó 2 noches en abril de 2024
Respuesta de Josh G el 9 abr. 2024
Thank you for staying with us at Comfort Inn & Suites Dothan. We appreciate you taking a moment to rate your stay with us, and we look forward to seeing you again soon.

10/10 Excelente

Mary Jo

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Josh G el 2 abr. 2024
Thank you for staying with us and for taking a moment to rate your experience. I am thrilled to see that we met your expectations, and we hope to see you again soon.

10/10 Excelente

Sandy

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Front desk person was so friendly & helpful! She was a real treat compared to the previous night! Would for sure stay here again
Se hospedó 1 noche en marzo de 2024
Respuesta de Jessie el 1 abr. 2024
Hi Sandy,Thank you for taking the time to answer the survey. Feedback like yours is important to the continuous improvement of the hotel.Sincerely,Jessie

10/10 Excelente

Cameshia

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nice staff and very clean
Se hospedó 2 noches en marzo de 2024
Respuesta de Jessie el 1 abr. 2024
Hi Cameshia,Thank you for taking the time to answer the survey. Feedback like yours is important to the continuous improvement of the hotel.Sincerely,Jessie

8/10 Bueno

Pat and Dawn, Kenora

Se hospedó 1 noche en marzo de 2024
Respuesta de Josh G el 9 abr. 2024
Thank you for staying with us at Comfort Inn & Suites Dothan. We thoroughly appreciate it you taking a moment to rate your stay, and we look forward to seeing you again soon.

10/10 Excelente

Patrick W

Very nice
Se hospedó 1 noche en marzo de 2024
Respuesta de Josh G el 21 mar. 2024
Thank you for staying with us at Comfort Inn & Suites. We appreciate the time you took to rate your stay, and we look forward to hosting you again the next time your travels bring you to Dothan.

10/10 Excelente

Patrick W

Great stay
Se hospedó 2 noches en marzo de 2024
Respuesta de Josh G el 21 mar. 2024
Thank you for staying with us at Comfort Inn & Suites. We appreciate the time you took to rate your stay, and we look forward to hosting you again the next time your travels bring you to Dothan.

4/10 Mediocre

Susan R

No le gustó: Estado de la propiedad e instalaciones
The breakfast was not kept stocked, we got there at 7 and there was hardly anything out. On the last day of our stay, I ran out of hot water within few minutes of my shower.
Se hospedó 2 noches en febrero de 2024
Respuesta de Jessie el 22 feb. 2024
Hi Susan, I ama sorry we failed to meet your expectations for your stay, I have brought your comments tot the attention of our breakfast staff and they have assured me they will do better.

10/10 Excelente

James

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en febrero de 2024
Respuesta de Josh G el 21 mar. 2024
Thank you for staying with us at Comfort Inn & Suites. We appreciate the time you took to rate your stay, and we look forward to hosting you again the next time your travels bring you to Dothan.

8/10 Bueno

Lakeitha

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was nice
Se hospedó 1 noche en febrero de 2024
Respuesta de Josh G el 21 mar. 2024
Thank you for staying with us at Comfort Inn & Suites. We appreciate the time you took to rate your stay, and we look forward to hosting you again the next time your travels bring you to Dothan.

6/10 Aceptable

Larry

Le gustó: Personal y atención, comodidad de la habitación
Se hospedó 1 noche en febrero de 2024
Respuesta de Jessie el 12 feb. 2024
Thank you for taking the time to leave a review for your stay. I am sorry we failed to exceed your expectations. Please feel free to let me know what would have made your stay better.Sincerely Jessie

8/10 Bueno

Tammy

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2024
Respuesta de Jessie el 12 feb. 2024
Thanks for taking the time to leave a review. I am pleased you enjoyed your stay and I look forward to hosting you again.Sincerely,Jessie

6/10 Aceptable

Michael

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
One Night in Dothan
Se hospedó 1 noche en febrero de 2024
Respuesta de Jessie el 11 feb. 2024
Hi Michael,Thank you for staying with us at Comfort Inn and Suites Dothan. I would like to apologize for not exceeding your expectations for your stay. Please feel free to let me know what would make things better for you next time.Sincerely,Jessie

8/10 Bueno

Tammie

Viajó con su pareja
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
For the most part it was good. The bathroom & the floors in the room weren’t the cleanest. I clean house - the floors had spots that hadn’t been wiped up. The shower, you could see the scum & spots on the tiles. The tub & soap dishes were nasty too. The toilet kept running all the time. Room 316
Se hospedó 1 noche en febrero de 2024
Respuesta de Josh G el 21 mar. 2024
Thank you for staying with us at Comfort Inn & Suites. We appreciate the time you took to rate your stay, and we will address the room cleanliness and maintenance issues you noted. We look forward to hosting you again the next time your travels bring you to Dothan.

10/10 Excelente

Don

Viajó por negocios
Very comfortable bed. I got a great night’s sleep. Excellent breakfast.
Se hospedó 1 noche en febrero de 2024
Respuesta de Jessie el 11 feb. 2024
Hi Don, I am so pleased that you enjoyed your stay with us. I look forward to hosting you next time you are in town.Sincerely,Jessie

10/10 Excelente

Amy

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
The man behind the counter was super friendly and helpful. Hotel was very clean.
Se hospedó 1 noche en enero de 2024
Respuesta de Josh G el 21 mar. 2024
Thank you for staying with us at Comfort Inn & Suites. We appreciate the time you took to rate your stay, and we look forward to hosting you again the next time your travels bring you to Dothan.

10/10 Excelente

anthony

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2024
Respuesta de Josh G el 21 mar. 2024
Thank you for staying with us at Comfort Inn & Suites. We appreciate the time you took to rate your stay, and we look forward to hosting you again the next time your travels bring you to Dothan.

8/10 Bueno

Shana

Viajó con su familia y niños pequeños, Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Upon arrival is was storming outside ; there was no real parking available close by to check in but obviously cannot fault the property. The front desk associate was extremely pleasant , we arrived MUCH later than we anticipated, we were exhausted and she was just going the extra mile to make sure we were checked in quickly so we could relax . We received a text the pool was closed which was sad as it’s the main reason we booked the hotel for the indoor pool in winter . She advised us the text was wrong , and it was open . Now the room : they are under renovations … the latch on the door for safety at night ; as soon as we arrived to our room the door shut and that thing popped right off . There was an odd smell in the room ; we couldn’t determine if it was paint or urine or an odd mix . Sheets had literal foot prints on them ( luckily we bring our own ) we travel a lot and have become used to bringing our own towels , bedding and toilet paper . Our mini fridge didn’t work, but again we travel a bunch so we used our cooler. Breakfast was the normal; coffee, lemon water, some some juices. Bagels, biscuits, eggs, sausage, waffle maker ( we lined the changed the extra flavor daily , red velvet and cinnamon swirl I think) plus your regular buttermilk. Cereal the basics. The dining area was small but quiet and not crazy. Overall the staff was the best part of the hotel.
Se hospedó 2 noches en enero de 2024
Respuesta de Josh G el 21 mar. 2024
Thank you for staying with us at Comfort Inn & Suites. I'm thrilled to see that our staff took great care of you. However, we will address the issues with the room to ensure other guests do not experience similar problems. We appreciate the time you took to rate your stay, and we look forward to hosting you again the next time your travels bring you to Dothan.

10/10 Excelente

Janet

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Clayton at the front desk did a great job checking us in. He was friendly and professional. The beds are super comfortable and it’s a nice sized room. There was construction out on the road in front of the hotel so it was a bit confusing to get in.
Se hospedó 1 noche en enero de 2024
Respuesta de Josh G el 21 mar. 2024
Thank you for staying with us at Comfort Inn & Suites. We appreciate the time you took to rate your stay, and we look forward to hosting you again the next time your travels bring you to Dothan.

10/10 Excelente

Jaketrius

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2024
Respuesta de Josh G el 21 mar. 2024
Thank you for staying with us at Comfort Inn & Suites. We appreciate the time you took to rate your stay, and we look forward to hosting you again the next time your travels bring you to Dothan.

2/10 Terrible

Fred

Viajó con su pareja
Le gustó: Personal y atención, estado de la propiedad e instalaciones
The hotel had no information on my room or from Expedia. It took a half an hour to get checked in with a call to Expedia, which did not work well.
Se hospedó 1 noche en enero de 2024
Respuesta de Jessie el 19 ene. 2024
Hi Fred,I apologize that your arrival experience wasn't stellar.Sincerely,Jessie

2/10 Terrible

Kenneth

Viajó con su pareja
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Front desk was unable to find my reservation and showed no interest in simply honoring the reservation I had. I didn't stay at the property and booked a room at another hotel.
Se hospedó 2 noches en enero de 2024
Respuesta de Jessie el 19 ene. 2024
Hi Kenneth,I greatly apologize for the confusion with your reservation. I have checked myself and there is no reservation for you in our system at all. I apologize for my agent not calling Expedia for you to get this resolved. I have coached my staff as to what to do if this happens again. I do hope you will give us an opportunity to serve you in the future.Sincerely,Jessie

10/10 Excelente

Sharon

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en enero de 2024
Respuesta de Jessie el 19 ene. 2024
Hi Sharon,I am pleased to see that you enjoyed your stay. I look forward to seeing you again next time you are in town.Sincerely,Jessie

10/10 Excelente

Freddie

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This hotel has been completely remodeled during my last several stays and the replacement of carpet with tile is awesome. Also, the indoor pool is now open! This hitel has recently been reflagged as comfort inns and it is my go to place in dothan
Se hospedó 1 noche en enero de 2024
Respuesta de Jessie el 19 ene. 2024
Hi Freddie,As always thanks for the compliments. Guests like you makes our job worth it.Sincerely,Jessie

10/10 Excelente

Michele T.

Se hospedó 1 noche en enero de 2024
Respuesta de Jessie el 16 ene. 2024
Hi Michelle,I am so pleased to hear that you enjoyed your stay. We look forward to seeing you again.Sincerely,Jessie

6/10 Aceptable

Lisa

Se hospedó 1 noche en enero de 2024
Respuesta de Jessie el 16 ene. 2024
Hi Lisa,It looks like you were not completely happy with your stay. Please feel free to let us know what your issues were so that we can take care of them in order to serve you better next time.Sincerely,Jessie

6/10 Aceptable

Holli

Viajó con su familia
Le gustó: Limpieza, comodidad de la habitación
Just ok…
This was our first time staying here. The room was spacious and the beds were nice and comfortable. But as soon as you walked in the room reaped of mold. You could smell it bad. The floor all in front on the window was soft. Our room key wouldn’t work..we kept having to try over and over for it to work. They said the indoor pool was heated, but just the room it was in was..not the water. Overall it was ok. Everything appeared clean inside, it was just the smell of mold and the soft floor. We just stayed for one night.
Se hospedó 1 noche en enero de 2024
Respuesta de Jessie el 9 ene. 2024
Hi Holli,Thank you for taking the time to leave us a review. I apologize for not meeting your expectations for your room. I will defiantly address the mold issue tomorrow. The room you were in had not yet been cleaned yesterday when I made my rounds. As far as the locks we have ordered a new system we are just waiting for all of it to come in. I do hope you will give us the opportunity to show you that your stay was the exception.Sincerely,Jessie

10/10 Excelente

Charles

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Jessie el 16 ene. 2024
Hi Charles,I am so pleased to hear that you enjoyed your stay. We look forward to seeing you again.Sincerely,Jessie

8/10 Bueno

Angel

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 4 noches en diciembre de 2023
Respuesta de Jessie el 9 ene. 2024
Thank you for taking the time to rate us! I will share this with the rest of the staff.

10/10 Excelente

Steve, Covington

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I was very impressed with the recently completed renovations. Very nice, kind, and helpful staff. I will most definitely stay here again if i am in the area.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Jessie el 9 ene. 2024
Hi Steve,Thanks for the glowing review. I will be sure to share your comments with the rest of the staff.Sincerely,Jessie

8/10 Bueno

Cynthia M.

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The only disappointment was that it seemed to be okay with staff that the key to the fridge in the breakfast room was gone so no guests could access. They did try to make up for it, but still.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Jessie el 9 ene. 2024
Hi Cynthia,After reading your review I found out one of the workers accidently left with the key to the refrigerator. I have talked to the team member and they have assured me it wont happen again. I do apologize for the inconvenience to you, and hope you will give us the opportunity to serve you again in the future.Sincerely,Jessie

4/10 Mediocre

Michael

Viajó con su familia
Le gustó: Limpieza, personal y atención, comodidad de la habitación
No le gustó: Estado de la propiedad e instalaciones
Unfortunate stay during renovation.
My wife and I are currently staying until Thursday at the Comfort Inn and Suites in Dothan, Alabama. We selected this hotel as we were going to have our grandkids stay with us to use the indoor pool. On checkin day we were assigned room 211. We unpacked our stuff and while exploring the room we came across a large soft spot in the floor next to the air handler damaged by what appears as water. Also front door lock intermittently did not work. We spoke with Clayton at the front desk that assign the room. He assigned us a new room, 213. Upon entering the room that was next door to 211, I noticed the air handler door unlocked and opened the door. This are was filled with what appeared to be black mold and extreme amount of dust. My wife has asthma so we wend down to speak to Clayton. He said when the AC door is open the rooms are supposed to be blocked. He then assigned room 207. We then did a quick check of the room and did not see anything glaring. We asked Clayton to have the filter checked in the morning. Couple things we found was the room had no microwave like the previous room. Also the room has no drawers to hold clothing. The bathroom has moldy ares that looked to be just painted over. We then decided to visit the pool as we were told that it was heated as the sign says heated as well. Come to find out the pool water is cold as it is outside. Very nice pool are just too cold to think about using. Pool heater advertised but not not operational.
Se hospedó 4 noches en diciembre de 2023
Respuesta de Jessie el 31 dic. 2023
Hi Michael,I do apologize for the inconveniences of your stay and am working on fixing the issues with the rooms. As far as the pool the thermostat says it is 76 degrees which is the recommended temperature. As far as not having drawers in the rooms, that is a furniture package from Choice, I will make your concern known.Sincerely,Jessie

10/10 Excelente

Emma

Se hospedó 6 noches en diciembre de 2023
Respuesta de Jessie el 31 dic. 2023
Hi Emma,Thanks for taking the time to leave a review. Feedback like yours is important to the constant improvement of our hotel.Sincerely,Jessie

10/10 Excelente

Patty

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
My granddaughters surprise trip for Christmas.
We came from East Tennessee and met some of our family down in Dothan. We visited them as well as some came to visit us at our motel. Kids were able to swim. It was great. Staff was great…beds were very comfortable- front counter girls were great. We will be back.
Se hospedó 3 noches en diciembre de 2023
Respuesta de Jessie el 29 dic. 2023
Hi Patty, I am so pleased that you enjoyed your stay.Thanks for taking the time to leave a review.Feedback like yours is important to the constant improvement of our hotel.Sincerely,Jessie

10/10 Excelente

Steve, Covington

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The property was in great shape. Free breakfast was great. Staff was very friendly and accommodating.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Jessie el 29 dic. 2023
Hi Steve, I am so pleased that you enjoyed your stay.Thanks for taking the time to leave a review.Feedback like yours is important to the constant improvement of our hotel.Sincerely,Jessie

10/10 Excelente

Sabrina

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 3 noches en diciembre de 2023
Respuesta de Jessie el 29 dic. 2023
Hi Sabrina,Thanks for taking the time to leave a review. Feedback like yours is important to the constant improvement of our hotel.Sincerely,Jessie

10/10 Excelente

Rhonda

Se hospedó 2 noches en diciembre de 2023
Respuesta de Jessie el 29 dic. 2023
Hi Rhonda,Thanks for taking the time to leave a review. Feedback like yours is important to the constant improvement of our hotel.Sincerely,Jessie

6/10 Aceptable

ALYSSA

Viajó con su pareja
Everything was pretty good for the most part. Not sure what the point of a 12pm checkout is if the housekeeping staff is going to knock on the door every hour starting at 9am even with the do not disturb on the door. But other than that it was a good stay.
Se hospedó 4 noches en diciembre de 2023
Respuesta de Jessie el 29 dic. 2023
Hi Alyssa,I do apologize for the housekeeping staff knocking on your door so early. I appreciate you taking the time to leave a survey and let us know about your stay. Feedback like yours is important to the continuous improvement of our hotel.Sincerely,Jessie

10/10 Excelente

Rhonda

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great stay!
Easily the most pleasant hotel stay I’ve had in a while. Comfy beds, quiet, friendly staff.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Jessie el 29 dic. 2023
Hi Rhonda,Thank You for taking the time to leave a review. Feedback like yours is important to the constant improvement of our property.Sincerely,Jessie

8/10 Bueno

Cynthia

Viajó con su pareja, Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
This property is under construction. Didn't really bother us as we were there for work. But is you wanted to sleep during the day it would be a bad thing.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Jessie el 22 dic. 2023
Hi Cynthia,Thank You for you taking the time to leave us a review. Comments like yours are important to the continual progress of our business.Sincerely,Jessie

10/10 Excelente

Kathleen

Se hospedó 1 noche en diciembre de 2023
Respuesta de Jessie el 19 dic. 2023
Hi Kathleen,Thank you for taking the time to leave us a review. Feedback like yours is important to the continual progress of our hotel. Thank You,Jessie

10/10 Excelente

Siniaya

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Jessie el 19 dic. 2023
Hi Siniaya,Thank you for taking the time to leave us a review. Feedback like yours is important to the continual progress of our hotel. Thank You,Jessie

2/10 Terrible

Brandon

Viajó con su familia y niños pequeños
No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
A/c in the room did not. Lost the reservation couldnt check till almost 10 pm issues all around
Se hospedó 1 noche en diciembre de 2023
Respuesta de Jessie el 19 dic. 2023
Hi Brandon, I have looked at your reservation and can see the mix-up with your reservation. The name we have on file in our system is Brandon Garrett, The name on Expedia is Brandon Barrett. I do apologize for the confusion. As far as the AC we are in the middle of renovations and are diligently working on replacing all of the PTAC units. I do hope you will give us an opportunity in the future to show you that this was an exception.Thanks,Jessie