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Opiniones sobre The Castle Premium Hotel

3.5 out of 5
The Castle Premium Hotel
Building Number 6, Street Number 825, Doha, Doha

Opiniones

7,2

Bueno

Evaluación: 10 - Excelente. 9 de 22 opiniones" "
Evaluación: 8 - Bueno. 5 de 22 opiniones" "
Evaluación: 6 - Aceptable. 3 de 22 opiniones" "
Evaluación: 4 - Mediocre. 0 de 22 opiniones" "
Evaluación: 2 - Terrible. 5 de 22 opiniones" "

7,8/10

Limpieza

7,0/10

Personal y atención

8,8/10

Servicios

7,6/10

Estado de la propiedad e instalaciones

10/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

AOUN

Se hospedó 4 noches en marzo de 2024

10/10 Excelente

Takuya

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The room I stayed in was very spacious and comfortable.
Se hospedó 2 noches en enero de 2024

2/10 Terrible

Mohamed

No le gustó: Personal y atención
Bad customer service
My stay it was My stay at this hotel was ridiculous at the first when I walk into the hotel I had the confirmation number as an appear on the email when I make the payment so I walk in to the reception I talk to the agent and the agent was unhelpful and he wasn’t respectful I show him the picture of the email that I screenshot it and then he said no show me the actual email so I showed him the actual email and then he said I couldn’t find your reservation then I said how come I make the payment already he start giving me a hard time and yelling at me and then he said I know my job and that’s what I’m telling you I cannot find it in the system go anywhere else and then I showed him the email again and then I showed him the confirmation number exactly where is it located and then he took like 15 minutes And then he said OK give me your ID and then I gave him my ID and he take the ID he starts older steps to check in and then after that I ask him for the parking hasn’t shown on the reservation it was a free barking when I ask him he said no there is not free parking it’s all fall and then I said how come where should I leave my car he said it’s not my business and then I said OK give me the card of my room the key and then I will park the car he said I won’t give you the key until you park your car with the really nosy words he wasn’t have a good behavior , It is not racism but although I was from Qatar I am local his he wasn’t supposed to act really bad customer service
Se hospedó 1 noche en mayo de 2021

8/10 Bueno

Cliente verificado

Se hospedó 1 noche en marzo de 2021

10/10 Excelente

Marcelo, Doha

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff is very polite and friendly, great location. Beautiful place to stay.
Se hospedó 1 noche en noviembre de 2020
Respuesta de La Castle Management el 4 dic. 2020
Dear Guest, Greetings from La Castle Hotel, Doha. We would like to take this opportunity to thank you for taking the time to write a review on Expedia on your experience at La Castle. It is our sincere endeavor to ensure that our guests enjoy a memorable experience and we are delighted to know that you had a wonderful stay with us. We are very happy and delighted that we were able to create the pleasant experience and make a difference to you in this busy metro city. Your appreciation has been shared with my team and we are motivated to strive for excellence. We greatly value your patronage and look forward to welcoming you back to La Castle soon. With best regards, La Castle Hotel Doha.

10/10 Excelente

Juanya

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
It was amazing stay! Nothing but happiness on my end!
Se hospedó 1 noche en febrero de 2020
Respuesta de Raju Yadav Molli el 2 mar. 2020
Dear guest, Greetings from La castle Hotel.... We would like to take this opportunity to thank you for taking the time to write a review in Expedia. We are happy and delighted that we are able to create the pleasant experience. Your appreciation has been shared with team and we are motivated to strive for excellence. We greatly value your patronage and look forward to welcoming you back to La Castle Hotel... Doha.

10/10 Excelente

Juanya

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
It was an amazing stay!
Se hospedó 1 noche en febrero de 2020
Respuesta de Raju Yadav Molli el 2 mar. 2020
Dear guest, Greetings from La castle Hotel.... We would like to take this opportunity to thank you for taking the time to write a review in Expedia. We are happy and delighted that we are able to create the pleasant experience. Your appreciation has been shared with team and we are motivated to strive for excellence. We greatly value your patronage and look forward to welcoming you back to La Castle Hotel... Doha.

10/10 Excelente

Juanya

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
It was amazing and everything was perfect!
Se hospedó 1 noche en febrero de 2020
Respuesta de Raju Yadav Molli el 2 mar. 2020
Dear guest, Greetings from La castle Hotel.... We would like to take this opportunity to thank you for taking the time to write a review in Expedia. We are happy and delighted that we are able to create the pleasant experience. Your appreciation has been shared with team and we are motivated to strive for excellence. We greatly value your patronage and look forward to welcoming you back to La Castle Hotel... Doha.

2/10 Terrible

Cliente verificado

Viajó con su familia
No le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
terrible experience
We booked for three people but there were no “large” Twin bed so one of stayed On the couch. Also telephone response was terrible so I needed to make a couple of international call for pick up arrangement which was not free. One of the worst place I ever stayed.
Se hospedó 1 noche en enero de 2020

2/10 Terrible

Mohammed

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
I will not come again
Stay Away
Se hospedó 10 noches en abril de 2019

2/10 Terrible

Mohammed

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Stay Away.. Bad Hotel
Bad Hotel and Bad Stuff
Se hospedó 9 noches en abril de 2019

2/10 Terrible

Mohammed

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Please stay away
Very Bad Hotel. Need to replace all stuff
Se hospedó 1 noche en mayo de 2019

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Un Professional Stuff
Se hospedó 1 noche en abril de 2019

10/10 Excelente

wajahat

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Good location
Great Indian restraunt and super clean room!
Se hospedó 1 noche en abril de 2019

8/10 Bueno

Cliente verificado

Viajó con su familia y niños pequeños, Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was nice experience ..large clean rooms...but the food was okay and can be better...
Se hospedó 7 noches en abril de 2019

8/10 Bueno

Rodrigo

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en marzo de 2019

10/10 Excelente

Cliente verificado

Viajó con su familia y niños pequeños, Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Clean big rooms.. Friendly staff.. Calm and quiet area inside city..
Se hospedó 1 noche en febrero de 2019

8/10 Bueno

Cliente verificado

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very good I like it but there is no bar and ristorante
Se hospedó 12 noches en febrero de 2019

10/10 Excelente

Mohammed

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Nice Stay
Nice New Hotel and Clean . Room is big and has nice sea view
Se hospedó 3 noches en febrero de 2019

6/10 Aceptable

Ch Wasif Hussain

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Quality of service not good
They are not accomodate us with breakfast, while mention on our booking.
Se hospedó 1 noche en enero de 2019

10/10 Excelente

Cindy

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
My stay hete was a great Experience. I would highly recommend this place for tourists who are looking for a place to stay. Staff and manager are very polite and helpful.
Se hospedó 1 noche en enero de 2019

8/10 Bueno

Cliente verificado

Se hospedó 2 noches en diciembre de 2018