The description and pictures of the condo were great, so we decided to invite friends for the Spring break. The access information was sent in the last minute, but this was not a sign for worry. We were able to get to the parking garage and condo without issues.
When we started unloading the luggage noticed that things were not very clean – you pay high price cleaning fee to see hairs in the bathrooms, not clean grills on the AC vents, so not very exciting. As our friends were coming the next day, decided to clean the master bath and bedroom for them, so it creates a good impression.
The bedroom on the first floor was weird – nigh stand was on the ground, the floor standing lamp was not working and hardly standing straight, the blind was on the ground as if it was broken. Being a handy man, decided to fix some of these items to create coziness for the kids and make the issues go away, but notified the owner. The response was they know and it will be fixed in the future, something is ordered, seems weird just for a lamp.
Was told the fireplace does not work as the pilot light was out and when we went to the condo called the owner to walk me through the process to fix it – the fireplace key was no where to be found, was told to go buy a key from Lowes and although I bought it, it turned out that the valve for the fireplace has nothing the square key can engage with as if the issue was there for a while.
Then we had the first dinner – the table was wobbly, all of the chairs were different style, squeaky, afraid to move as you might fall on your back, spilled drinks and food due to the bad table. Then looked at the countertop to the sink, it had a big crack, notified the owner, as if they knew , but there was no urgency to fix.
We were lucky the first few days were warm, but also hit a cold spell and tried the fireplace to only realize we are out of luck, the thermostat was programmed, so could not warm the condo as if it was automatically changing on low temp, the electrical radiators were not sufficient to warm the bigger first floor, so it became ridiculous to pay top dollar and stay in a condo for skiing trip without good heating and way to dry the ski boots. Few of the guests caught a cold, complained this was the worst condo they stayed on VRBO, so all I could do is apologize to our friends. Tried to work it out with the owner, but no luck for any discount after multiple attempts , so decided to leave bad review and open a complaint with VRBO.