We had stayed in the area the previous year so knew the area quite well.
Shannon was an excellent communicator and sent the check in details well before our booked dates - always a bonus!
The apartment was exactly as shown in the photographs. There were only 4 of us, so plenty of room to spread out. It was great to be able to use the pool and the hot tub after skiing and they're only a short walk away. (Pool towels are supplied!)
There are plenty of restaurants in the area so eating out is a good option, there's also a supermarket within easy distance, so if you decide to eat in - again, it's easy.
The weekends were busy, but during the week there were not so many people around. The car park was very busy at the weekend, but we always managed to find a space! The ski lifts can get very crowded at the weekend - 45 minute waits were not unusual!
Unfortunately, the people in the apartment above us let their children run about in the apartment in their ski boots - so they were very noisy - although this is obviously outside the control of Shannon. Luckily they were only there for 2 nights - but obviously no respect for the apartment.
The only negative comment - which Shannon had warned us about beforehand was the change of bed to a bunk bed - personally we would have preferred the queen bed!
The scenery is wonderful, lovely views across the reservoir, it must be stunning in the summer when the boats are out - although it was great to be able to walk out on the ice.
We all had a great time and the apartment is handy for Keystone, Vail and Breckenridge, with Beaver Creek just a short drive away - all are included on the Epic pass!