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Opiniones sobre Hampton Inn & Suites Detroit/Chesterfield Township

2.5 out of 5
Hampton Inn & Suites Detroit/Chesterfield Township
45725 Marketplace Blvd, New Baltimore, MI

Opiniones

8,6

Excelente

Evaluación: 10 - Excelente. 394 de 736 opiniones" "
Evaluación: 8 - Bueno. 204 de 736 opiniones" "
Evaluación: 6 - Aceptable. 71 de 736 opiniones" "
Evaluación: 4 - Mediocre. 35 de 736 opiniones" "
Evaluación: 2 - Terrible. 32 de 736 opiniones" "

9,0/10

Limpieza

8,8/10

Personal y atención

8,4/10

Servicios

8,8/10

Estado de la propiedad e instalaciones

8,6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

rogelio

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Todo
Se hospedó 1 noche en abril de 2023

10/10 Excelente

Kellen

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en mayo de 2024

6/10 Aceptable

Colleen

Le gustó: Limpieza, estado de la propiedad e instalaciones
No le gustó: Personal y atención
I've stayed at this hotel a couple times. I feel like the front desk staff is generally rude. They accused me of possibly smoking Marijuana in my room! Im very anti drugs. So this was very insulting. Especially since it was spoke out loud in front of my small children! We also recieved 2 noise complaints but they were before 6pm. My kids are young and were excited about swimming. We could not have been this loud!!
Se hospedó 1 noche en mayo de 2024

8/10 Bueno

Jordan

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very nice
Se hospedó 1 noche en mayo de 2024

2/10 Terrible

Joanie

Viajó con su familia y niños pequeños, Viajó por negocios
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
No le gustó: Limpieza
I was having a great time here until I woke up to a bed bug on my neck. So gross
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Jordan

Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Victoria

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024

10/10 Excelente

David

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice and comfy
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Ayana

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The pool was closed, which was disappointing, but after the hosteds explained why, i understood and was thankful. The ruins were clean and well appointed, could use the updating like I've seen at other Hampton hotels. Overall, it was a nice quality place and I plan on staying again.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

James

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Clean, convenient and fair price. Easy entrance to the hotel from any area of parking lot with key card. Would stay again if in the area
Se hospedó 1 noche en abril de 2024
Respuesta de Chesterfield Hampton Inn and Suites el 22 abr. 2024
Thank you James for your review and we are happy to hear that you enjoyed your stay with us. Please feel free during future stays to ask about any local activities or restaurants in the area. We look forward to seeing you again.

10/10 Excelente

Nicole

Se hospedó 3 noches en abril de 2024

8/10 Bueno

Stephen

Se hospedó 2 noches en abril de 2024

10/10 Excelente

sandra, livonia

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Thought the hotel was cozy. The lobby and fireplace was nice. Hot tub and pool enjoyable. Close to restaurants, shopping. The only thing that I would change… they need to leave BOTTLED WATER in the rooms for the guests. It is a HILTON… put WATER IN THE ROOMS.
Se hospedó 1 noche en abril de 2024
Respuesta de Chesterfield Hampton Inn and Suites el 16 abr. 2024
Hello Sandra,We appreciate your feedback and happy to hear you enjoyed the area as well as felt our hotel is cozy. Our bottled waters are available upon check-in for Hilton honors members, but please feel free to stop by the front desk during your next visit to let our agents know as we would be more than happy to provide you a couple of waters for your stay.

8/10 Bueno

Lisa

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The rooms and hotel were very clean. Everything vaccumed and floors mopped, stair wells clean, and I had no issue with the cleanliness of my room. However, I noticed that the upholstery throughout needs a good steam cleaning or re-apholstery. Lots of stains in the dining hall as well as in my room footstool and sofa. This is not housekeeping's fault. I think it's probably due for a refresh.
Se hospedó 3 noches en abril de 2024
Respuesta de Chesterfield Hampton Inn and Suites el 16 abr. 2024
Hello Lisa, Thank you for your feedback and we are happy to hear you enjoyed your stay. We hope to see you again in the future and have any concerns you may have had addressed.

8/10 Bueno

Tracy

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Super close to a variety of shopping options and restaurants.
Se hospedó 2 noches en marzo de 2024
Respuesta de Chesterfield Hampton Inn and Suites el 16 abr. 2024
Hey Tracy, we are happy to hear you enjoyed your stay with us. Feel free to ask for suggestions with local restaurants and entertainment during your next visit.

6/10 Aceptable

William

Viajó con su familia
Le gustó: Limpieza, personal y atención
Scheduled pool maintenance was not communicated at reservation or check-in. One end and back door locks not functioning properly
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Cade

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The woman working check-in around 8:30 PM on Saturday March 30th was simply fantastic at her job. Helped us to park our boat and trailer in a suitable place and suggested food nearby. Went out of her way to make sure we were comfortable! Thank you so much!
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Lisa

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Eas access off the road and lots of free parking. Close to required shops and restaurants. Hot tea or coffee available at check in.
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Lori

Viajó con su familia, Viajó con mascotas
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Everything was excellent except the back of the building it needed a spring clean up. I’m sure once the weather breaks it will happen. We stay here on average 3 times a year!!!
Se hospedó 1 noche en marzo de 2024

8/10 Bueno

Randy

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The shower door on room 306 does not slide properly. Requires extra strength to open and close it.
Se hospedó 3 noches en marzo de 2024

8/10 Bueno

Tim

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Close to where a needed to be. Clean room, quiet heater. Who in the world believes those Queen size beds.
Se hospedó 5 noches en marzo de 2024

10/10 Excelente

Makayla

Viajó con su pareja, Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The hotel is perfectly located. Behind/next to there is a McDonald's, taco bell and kfc along with a gas station. Right in front of the hotel is a little strip mall with a salon/ tanning, a dollar tree and across the road is walmart so very conveniently located and just down the road is multiple places to eat. The kids loved the pool and hot tub. The staff were very kind and friendly.
Se hospedó 2 noches en febrero de 2024

4/10 Mediocre

Jennifer

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

srikanth

Viajó con su familia
Le gustó: Limpieza, servicios
Good accommodation for the price.
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Sarah

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Got a great price on this hotel while visiting my mom. It's a little bit nicer of an area compared to the surrounding areas. The hotel was nice, the room was generous in size, and the breakfast was decent. They even had red velvet batter for the waffle maker!
Se hospedó 4 noches en febrero de 2024

10/10 Excelente

Christopher

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Really nice home style property
Se hospedó 1 noche en marzo de 2024
Respuesta de mike el 9 mar. 2024
Thank you for taking a moment to share your experience at Hampton inn & suites. We are so pleased tohear you found Hampton inn to your liking. We look forward to welcoming you back again soon.

10/10 Excelente

Tim

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Breakfast was good
Se hospedó 1 noche en marzo de 2024
Respuesta de mike el 9 mar. 2024
Thank you for taking a moment to share your experience at Hampton inn. We are so pleased tohear you found Hampton Inn to your liking. We look forward to welcoming you back again soon.

10/10 Excelente

Steve

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Perfect
Se hospedó 1 noche en marzo de 2024
Respuesta de mike el 9 mar. 2024
Thank you for taking a moment to share your experience at Hampton inn. We are so pleased tohear you found Hampton Inn to your liking. We look forward to welcoming you back again soon.

10/10 Excelente

David

Viajó en grupo
Le gustó: Estado de la propiedad e instalaciones
Great place to stay
Se hospedó 1 noche en febrero de 2024
Respuesta de mike el 2 mar. 2024
We are Happy that you had a great stay with us and hope you will continue to stay at the Hampton inn in Chesterfield Mi

10/10 Excelente

Dorothy

Viajó con su pareja, Viajó con mascotas
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We stayed for 10 days while visting family in the area. Rooms were clean. Pet area. Laundry facilities. Everything we needed for our stay. Could have cleaned up some of the garbage around the parking lot though. Inside the hotel was clean. We are planning another stay at this hotel in the summer while attending a family wedding.
Se hospedó 10 noches en febrero de 2024

10/10 Excelente

Heather

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Easy check in and loved that we were provided some waters. Breakfast is always appreciated.
Se hospedó 1 noche en febrero de 2024
Respuesta de mike el 9 mar. 2024
Thank you for taking a moment to share your experience at Hampton inn. We are so pleased tohear you found Hampton Inn to your liking. We look forward to welcoming you back again soon.

10/10 Excelente

Martell

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I love the suite and with the jetted tub and the cathedral ceilings

8/10 Bueno

Kelsey

Se hospedó 1 noche en febrero de 2024

8/10 Bueno

Steve

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Clean property
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Lidia

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very convenient
Se hospedó 2 noches en febrero de 2024

4/10 Mediocre

Roberta

Viajó con su familia, Viajó con mascotas
No le gustó: Personal y atención
Upon check in the staff was very rude. Had to pay more a night for our dog than the room charge. Had requested king bed received two queens. Did not want to tell the staff we had the wrong room as the front desk staff was so rude. Would not stay there again
Se hospedó 1 noche en febrero de 2024

8/10 Bueno

Bambi

Le gustó: Limpieza
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Duane

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The rooms are spacious and comfortable. The morning breakfast area is large/ food was great. And im very particular when it comes to hotel showers and The Hampton has the best ive had of any stay. By that i mean the water pressure is excellent. Not just dribbling out like so many others. You feel clean and fully rinsed after. Great stay here for us. 2 days.
Se hospedó 2 noches en enero de 2024

10/10 Excelente

Mary-Lou

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Nice hotel. Great location. Very clean and comfotable and great amenities with a fair price. Will definitely stay again and reccomend to others.
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Ronald

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en enero de 2024

2/10 Terrible

Rick

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Disgusting hotel,! Dirty, stinky smoky, gross
The minute we walked in hotel, i knew we were in misery! Hallway carpet saturated in filthy dirt and collection of dust along the entire cracks. Our room smelled so bad of cigarettes and pot!!! My asthma kicked in within minutes of stepping in room! We left immediately, and are still fighting to get reinbursed???? Through Hotels.com what a joke, hotel manager lied through his teeth to get out of his filthy mess of a business hes running! This mind you , is the Chesterfield Hampton Inn, location in michigan to be specific! Dont ever go there!!!! You will be disgusted!!
Se hospedó 1 noche en enero de 2024

8/10 Bueno

Aaron

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Maria

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Adam, Marysville

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Was a very nice place, clean and what you would expect from a nice hotel.
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Kay

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2024

6/10 Aceptable

John

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Pool was colder than normal. Literally shiverred going in it. Went twice and never any bath towels available. But staff was EXCELLENT. They did their best but.... when we arrived at 3pm to check in, NO rooms were clean. Only had 3 cleaning staff according to the front desk person. So we sat around, then finally went out shopping for awhile until our room was ready. Overall a good hotel, was clean and nice hotel.
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Shelley

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great hotel
Hotel was great. Staff was friendly and room was perfect.
Se hospedó 1 noche en diciembre de 2023

2/10 Terrible

Ann

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Ended up leaving two hours after we got there waste of money
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Melissa

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 5 noches en diciembre de 2023
Respuesta de Mike el 31 dic. 2023
We are happy to see you had a nice stay with us Thank you for picking Hampton inn for your stay and look forward to having you stay with us againThank you Mike B

10/10 Excelente

Mark

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 2 noches en diciembre de 2023