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Opiniones sobre Country Inn & Suites by Radisson, Dearborn, MI

3 out of 5
Country Inn & Suites by Radisson, Dearborn, MI
24555 Michigan Ave, Dearborn, MI

Opiniones

6,8
Evaluación: 10 - Excelente. 279 de 1000 opiniones" "
Evaluación: 8 - Bueno. 251 de 1000 opiniones" "
Evaluación: 6 - Aceptable. 160 de 1000 opiniones" "
Evaluación: 4 - Mediocre. 127 de 1000 opiniones" "
Evaluación: 2 - Terrible. 183 de 1000 opiniones" "

7,2/10

Limpieza

7,2/10

Personal y atención

6,8/10

Servicios

6,8/10

Estado de la propiedad e instalaciones

7,0/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Diego

Se hospedó 1 noche en enero de 2023
Respuesta de Guest Relation el 13 mar. 2023
Thank you for taking the time to complete our guest satisfaction survey. We are pleased to see that you enjoyed your time at the hotel. We hope to see you again!

8/10 Bueno

Eduardo

Viajó con su pareja, Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
just ok
Respuesta de Guest Relation el 10 ene. 2023
Thank you for taking the time to complete our guest satisfaction survey. We are pleased to see that you enjoyed your time at the hotel. We hope to see you again!

8/10 Bueno

Eduardo

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
ok
Se hospedó 1 noche en diciembre de 2022
Respuesta de Guest Relation el 12 dic. 2022
Thank you for taking the time to complete our guest satisfaction survey. We are pleased to see that you enjoyed your time at the hotel. We hope to see you again!

8/10 Bueno

Bernice

Se hospedó 1 noche en diciembre de 2022
Respuesta de Guest Relation el 7 mar. 2023
Thank you for taking the time to complete our guest satisfaction survey. We are pleased to see that you enjoyed your time at the hotel. We hope to see you again!

2/10 Terrible

samuel

Viajó con su familia
Le gustó: Limpieza
No le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en abril de 2021
Respuesta de AW el 12 abr. 2021
Dear, Samuel Thank you for taking the time to complete our guest satisfaction survey. On behalf of our entire staff at Country Inn & Suites by Radisson, Dearborn, MI we apologize for the concerns you shared about your experience at this hotel. I have addressed (Low rate Review ) with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations. Sincerely, Country Inn & Suites by Radisson, Dearborn, MI

10/10 Excelente

Jerome

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was a alright stay
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Relation el 24 abr. 2024
Thank you for taking the time to complete our guest satisfaction survey. We are pleased to see that you enjoyed your time at the hotel. We hope to see you again!

2/10 Terrible

MyEisha

No le gustó: Personal y atención
Se hospedó 1 noche en abril de 2024
Respuesta de Brandon el 22 abr. 2024
On behalf of our entire staff at Country Inn & Suites by Radisson, Dearborn, MI - MI429 we apologize for the concerns you shared about your experience at this hotel. I have addressed the issues with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.

10/10 Excelente

KLerose

Viajó por negocios, Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The staff and vibes were great!
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Relation el 21 abr. 2024
Thank you for taking the time to complete our guest satisfaction survey. We are pleased to see that you enjoyed your time at the hotel. We hope to see you again!

10/10 Excelente

Brandon, Corona

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
N/A
Se hospedó 3 noches en abril de 2024
Respuesta de Guest Relation el 16 abr. 2024
Thank you for taking the time to complete our guest satisfaction survey. We are pleased to see that you enjoyed your time at the hotel. We hope to see you again!

10/10 Excelente

James

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great
Se hospedó 1 noche en abril de 2024
Respuesta de Brandon el 8 abr. 2024
Thank you for taking the time to complete our guest satisfaction survey. We are pleased to see that you enjoyed your time at the hotel. We hope to see you again!

10/10 Excelente

James

Viajó con su familia
Le gustó: Servicios
Great
Se hospedó 2 noches en abril de 2024
Respuesta de Brandon el 7 abr. 2024
Thank you for taking the time to complete our guest satisfaction survey. We are pleased to see that you enjoyed your time at the hotel. We hope to see you again!

10/10 Excelente

Britney

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I like everything
Se hospedó 1 noche en abril de 2024
Respuesta de Brandon el 2 abr. 2024
Thank you for taking the time to complete our guest satisfaction survey. We are pleased to see that you enjoyed your time at the hotel. We hope to see you again!

4/10 Mediocre

Georgia, Minnetonka

Viajó con su familia
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Bathroom smelled like armpit. Bed was hard and lumpy. Pollows were miature size and flat. Bedding was old an grey and so were the towles. The I did have a decent breakfast and the room was clean
Se hospedó 2 noches en marzo de 2024
Respuesta de Brandon el 2 abr. 2024
On behalf of our entire staff at Country Inn & Suites by Radisson, Dearborn, MI - MI429 we apologize for the concerns you shared about your experience at this hotel. I have addressed the issues with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.

2/10 Terrible

Brandon

Le gustó: Limpieza
No le gustó: Personal y atención
It’s always an issue at check in
Respuesta de Brandon el 2 abr. 2024
Thank you for taking the time to complete our guest satisfaction survey. We are pleased to see that you enjoyed your time at the hotel. We hope to see you again!

10/10 Excelente

Janay

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Brandon el 1 abr. 2024
Thank you for taking the time to complete our guest satisfaction survey. We are pleased to see that you enjoyed your time at the hotel. We hope to see you again!

10/10 Excelente

Joe

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great stay
Se hospedó 2 noches en marzo de 2024
Respuesta de Brandon el 27 mar. 2024
Thank you for taking the time to complete our guest satisfaction survey. We are pleased to see that you enjoyed your time at the hotel. We hope to see you again!

8/10 Bueno

Nathaniel

Se hospedó 1 noche en marzo de 2024
Respuesta de Guest Relation el 16 abr. 2024
Thank you for taking the time to complete our guest satisfaction survey. We are pleased to see that you enjoyed your time at the hotel. We hope to see you again!

8/10 Bueno

Francis

Y
Se hospedó 1 noche en marzo de 2024
Respuesta de Brandon el 28 mar. 2024
Thank you for taking the time to complete our guest satisfaction survey. We are pleased to see that you enjoyed your time at the hotel. We hope to see you again!

4/10 Mediocre

Megan

Viajó con su pareja
No le gustó: Limpieza, estado de la propiedad e instalaciones
There were several stains on the carpet, marks on the wall. Lamp shades were yellow and the bathroom door didn't lock. Only polite staff was the man at the front desk. Overall, disappointed by the cleanliness of the hotel.
Se hospedó 2 noches en marzo de 2024
Respuesta de Brandon el 19 mar. 2024
On behalf of our entire staff at Country Inn & Suites by Radisson, Dearborn, MI - MI429 we apologize for the concerns you shared about your experience at this hotel. I have addressed the issues with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.

8/10 Bueno

Desiree

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
It was close to all popular restaurants in Dearborn.
Se hospedó 4 noches en diciembre de 2023
Respuesta de Brandon el 16 mar. 2024
Thank you for taking the time to complete our guest satisfaction survey. We are pleased to see that you enjoyed your time at the hotel. We hope to see you again!

6/10 Aceptable

Linda

Viajó con su familia y niños pequeños
Le gustó: Personal y atención
Room above was very noisy, especially during the day. The ironing board was broken, and the bathroom sink was extremely slow to drain. The rooms, and halls, had a strange odor.
Se hospedó 1 noche en marzo de 2024
Respuesta de Brandon el 15 mar. 2024
On behalf of our entire staff at Country Inn & Suites by Radisson, Dearborn, MI - MI429 we apologize for the concerns you shared about your experience at this hotel. I have addressed the issues with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.

6/10 Aceptable

Yousif

Le gustó: Servicios
Kids running all over around
Se hospedó 3 noches en marzo de 2024
Respuesta de Brandon el 13 mar. 2024
On behalf of our entire staff at Country Inn & Suites by Radisson, Dearborn, MI - MI429 we apologize for the concerns you shared about your experience at this hotel. I have addressed the issues with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.

8/10 Bueno

Matia

Viajó con su familia, Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The front desk clerk was nice and he made the check in process a breeze. The room was clean and I will be back .
Se hospedó 2 noches en marzo de 2024
Respuesta de Brandon el 8 mar. 2024
Thank you for taking the time to complete our guest satisfaction survey. We are pleased to see that you enjoyed your time at the hotel. We hope to see you again!

10/10 Excelente

Steven

Viajó con su pareja, Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice property on hotel row. Busy thoroughfare but convenient to wherever we had to go. Decent breakfast...
Se hospedó 1 noche en marzo de 2024
Respuesta de Brandon el 7 mar. 2024
Thank you for taking the time to complete our guest satisfaction survey. We are pleased to see that you enjoyed your time at the hotel. We hope to see you again!

8/10 Bueno

Deshawn

Viajó con su pareja, Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This is where I stay whenever I'm in town. The staff is friendly and there's plenty of parking. They're located close to a convenience store where we pick up bottled water and snacks. There are also good restaurants near by.
Se hospedó 2 noches en febrero de 2024
Respuesta de Brandon el 1 mar. 2024
Thank you for taking the time to complete our guest satisfaction survey. We are pleased to see that you enjoyed your time at the hotel. We hope to see you again!

6/10 Aceptable

Rebecca

Se hospedó 2 noches en febrero de 2024
Respuesta de Brandon el 22 mar. 2024
On behalf of our entire staff at Country Inn & Suites by Radisson, Dearborn, MI - MI429 we apologize for the concerns you shared about your experience at this hotel. I have addressed the issues with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.

8/10 Bueno

Jalees

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Having the door in your room that connects to the other room is very disturbing when you have kids or families in the room nextdoor. Can become very loud when its just a couple enjoying a weekend away.
Se hospedó 2 noches en febrero de 2024
Respuesta de Brandon el 21 feb. 2024
Thank you for taking the time to complete our guest satisfaction survey. We are pleased to see that you enjoyed your time at the hotel. We hope to see you again!

8/10 Bueno

Shaleyza

Le gustó: Personal y atención
Se hospedó 1 noche en febrero de 2024
Respuesta de Brandon el 19 feb. 2024
Thank you for taking the time to complete our guest satisfaction survey. We are pleased to see that you enjoyed your time at the hotel. We hope to see you again!

8/10 Bueno

Eric

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
Nice hotel. Staff very friendly and welcoming. Loved the area. Room could use some maintenance! Faucet in tub broken, bed frame broken, outlet on lamp broken, low water pressure and hot water
Se hospedó 2 noches en febrero de 2024
Respuesta de Brandon el 19 feb. 2024
Thank you for taking the time to complete our guest satisfaction survey. We are pleased to see that you enjoyed your time at the hotel. We hope to see you again!

2/10 Terrible

Marc

Se hospedó 1 noche en febrero de 2024
Respuesta de Brandon el 22 mar. 2024
On behalf of our entire staff at Country Inn & Suites by Radisson, Dearborn, MI - MI429 we apologize for the concerns you shared about your experience at this hotel. I have addressed the issues with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.

10/10 Excelente

LaToya

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en febrero de 2024
Respuesta de Brandon el 14 feb. 2024
Thank you for taking the time to complete our guest satisfaction survey. We are pleased to see that you enjoyed your time at the hotel. We hope to see you again!

2/10 Terrible

mark

Viajó en grupo
No le gustó: Personal y atención, estado de la propiedad e instalaciones
4th floor hallway rug has a dip in the floor, which we had trouble rolling luggage cart thru . The staff not overly friendly, ex., issue with door key cards, had to be redone, she held her hand out without talking to us. Thurday night pool was not suitable for use. Upgraded to a suite for $75, pull out bed was all coils and could not sleep on. Positive note, Breakfast was good.
Se hospedó 2 noches en febrero de 2024
Respuesta de Brandon el 12 feb. 2024
On behalf of our entire staff at Country Inn & Suites by Radisson, Dearborn, MI - MI429 we apologize for the concerns you shared about your experience at this hotel. I have addressed the issues with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.

2/10 Terrible

Ajia

Viajó con su familia
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
I don’t recommend
We had to vote for towels and there were kids running around in the hotel and we didn’t get any type of room service and the breakfast was terrible and it smelled like hairspray and it smelled like someone was covering up some smoke that they didn’t look in the restroom so yeah it was pretty terrible
Se hospedó 3 noches en enero de 2024
Respuesta de Brandon el 30 ene. 2024
Dear Ajia,I want to express my sincere apologies for the numerous issues you encountered during your recent stay with us. It's disheartening to learn that you had challenges with obtaining towels, experienced disturbances from other guests, and were disappointed with the lack of room service and breakfast quality.Your feedback is crucial to our improvement efforts, and I assure you that we take your comments seriously. I will be addressing these issues with our housekeeping and breakfast teams to ensure we rectify the problems you encountered and enhance our overall guest experience.Additionally, I apologize for any unpleasant odors in the hotel. We are committed to providing a clean and comfortable environment for our guests, and I will be investigating the concerns you raised to address any lingering issues promptly.If there's anything specific you would like to share or if there's a way we can make amends for the inconveniences you faced, please do not hesitate to contact me directly at [your contact information].Thank you for bringing these matters to our attention, and I appreciate your understanding. I hope you will consider giving us another opportunity to provide you with a more positive and enjoyable stay in the future.Warm regards,Brandon S.General ManagerCountry Inn & Suites

8/10 Bueno

Yousif

Le gustó: Personal y atención
Se hospedó 5 noches en enero de 2024
Respuesta de Guest Relation el 31 ene. 2024
Dear YousifThank you for taking the time to complete our guest satisfaction survey. We are pleased to see that you enjoyed your time at the hotel. We hope to see you again!

6/10 Aceptable

Shella

Le gustó: Limpieza, personal y atención
The stay was good floor was uneven up on the 4th floor also should update the breakfast area seating.
Se hospedó 1 noche en enero de 2024
Respuesta de Guest Relation el 28 ene. 2024
Dear ShellaThank you for taking the time to complete our guest satisfaction survey. We are pleased to see that you enjoyed your time at the hotel. We hope to see you again!

10/10 Excelente

Gracian

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 5 noches en enero de 2024
Respuesta de Brandon el 26 ene. 2024
Thank you for taking the time to complete our guest satisfaction survey. We are pleased to see that you enjoyed your time at the hotel. We hope to see you again!

10/10 Excelente

Wesley

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
It was nice
Se hospedó 2 noches en diciembre de 2023
Respuesta de Brandon el 24 ene. 2024
Thank you for taking the time to complete our guest satisfaction survey. We are pleased to see that you enjoyed your time at the hotel. We hope to see you again!

10/10 Excelente

Michael

Respuesta de Brandon el 23 ene. 2024
Thank you for taking the time to complete our guest satisfaction survey. We are pleased to see that you enjoyed your time at the hotel. We hope to see you again!

8/10 Bueno

Shuler

Viajó por negocios
Le gustó: Limpieza, comodidad de la habitación
No le gustó: Personal y atención
Nice hotel but not up to Marriott standards
Problem with noise above room 103 for 3 nights. First night the receptionist ignored our request. Second night the issue was not solved until Amir relocated the family in 203 to another room. Lady reception let coffee cream run out, would not get more even though new arrivals were coming in. Finally our room was not cleaned during out 5 day stay
Se hospedó 4 noches en enero de 2024
Respuesta de Brandon el 22 ene. 2024
Thank you for taking the time to complete our guest satisfaction survey. We are pleased to see that you enjoyed your time at the hotel. We hope to see you again!

4/10 Mediocre

Jennifer

Viajó con su pareja
Le gustó: Limpieza
No le gustó: Personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en enero de 2024
Respuesta de Brandon el 22 ene. 2024
On behalf of our entire staff at Country Inn & Suites by Radisson, Dearborn, MI - MI429 we apologize for the concerns you shared about your experience at this hotel. I have addressed the issues with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.

8/10 Bueno

Roy

Viajó con su familia
Le gustó: Limpieza
Se hospedó 1 noche en enero de 2024
Respuesta de Brandon el 15 ene. 2024
Thank you for taking the time to complete our guest satisfaction survey. We are pleased to see that you enjoyed your time at the hotel. We hope to see you again!

10/10 Excelente

Niaweika, River Rouge

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I loved the peace and quiet
Se hospedó 2 noches en diciembre de 2023
Respuesta de Brandon el 15 ene. 2024
Thank you for taking the time to complete our guest satisfaction survey. We are pleased to see that you enjoyed your time at the hotel. We hope to see you again!

6/10 Aceptable

Shantae, Detroit

It was ok
Se hospedó 1 noche en enero de 2024
Respuesta de Brandon el 22 ene. 2024
On behalf of our entire staff at Country Inn & Suites by Radisson, Dearborn, MI - MI429 we apologize for the concerns you shared about your experience at this hotel. I have addressed the issues with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.

2/10 Terrible

Joseph

No le gustó: Comodidad de la habitación
Not happy.
Definitely would not visit this establishment again. During The first night, I had to move to another room due to the microwave being broken. Get settled in the new room and the heater was not working. Had to gather my things again and move to another room. During my stay, the room key had to be reset everyday except one.
Se hospedó 3 noches en enero de 2024
Respuesta de Brandon el 19 ene. 2024
Dear Joseph,I sincerely apologize for the series of inconveniences you experienced during your recent stay with us. It's disheartening to learn about the issues you encountered with the microwave, heater, and the need to reset your room key repeatedly. I understand the frustration and disappointment this must have caused.Please know that your feedback is crucial to us, and I want to assure you that we take these matters seriously. I will be addressing these issues with our maintenance and housekeeping teams to ensure that we rectify the problems you encountered and prevent similar occurrences in the future.I understand the impact these challenges had on your stay, and I want to extend my sincere apologies for any disruption to your comfort and convenience. If there's anything specific you would like to share or if there's a way we can make amends for the inconveniences you faced, please do not hesitate to contact me directly.I appreciate your understanding, and I hope you will consider giving us another chance to provide you with the positive experience you deserve should your travels bring you back to the area.Warm regards,BrandonGeneral ManagerCountry Inn & Suites

2/10 Terrible

Cliente verificado

Viajó con su familia
No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2024
Respuesta de Brandon el 8 ene. 2024
On behalf of our entire staff at Country Inn & Suites by Radisson, Dearborn, MI - MI429 we apologize for the concerns you shared about your experience at this hotel. I have addressed the issues with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.

6/10 Aceptable

Yandy

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
The room had a noise in the floor and rotten wood noise under the carpet also in the hallways in floor number 4
Se hospedó 3 noches en enero de 2024
Respuesta de Brandon el 8 ene. 2024
On behalf of our entire staff at Country Inn & Suites by Radisson, Dearborn, MI - MI429 we apologize for the concerns you shared about your experience at this hotel. I have addressed the issues with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.

4/10 Mediocre

Yandy

Viajó con su familia
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
The property needs maintenance specially in the floors
Se hospedó 1 noche en enero de 2024
Respuesta de Brandon el 8 ene. 2024
On behalf of our entire staff at Country Inn & Suites by Radisson, Dearborn, MI - MI429 we apologize for the concerns you shared about your experience at this hotel. I have addressed the issues with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.

8/10 Bueno

Qambar

Se hospedó 1 noche en diciembre de 2023
Respuesta de Brandon el 22 ene. 2024
Thank you for taking the time to complete our guest satisfaction survey. We are pleased to see that you enjoyed your time at the hotel. We hope to see you again!

6/10 Aceptable

MOUAIAD

Viajó con su familia
Le gustó: Personal y atención, estado de la propiedad e instalaciones
No le gustó: Limpieza, comodidad de la habitación
Decent
This hotel was better condition couple of years ago.. they don't update and renew the place. Including the towels, bed sheets nor the pillows.. I bit they're not been updated since years.. Breakfast is good Parking is great
Se hospedó 3 noches en diciembre de 2023
Respuesta de Brandon el 27 dic. 2023
Dear Mouaiad,Thank you for taking the time to share your feedback about your recent stay at our hotel. We appreciate your comments and value your insights.I'm pleased to hear that you enjoyed our breakfast offerings and found our parking facilities to be convenient. However, I'm sorry to learn that you felt the overall condition of the hotel, including the towels, bed sheets, and pillows, has not met your expectations.Your feedback is important to us, and I want to assure you that we take it seriously. We continuously strive to enhance our guests' experiences, and your comments will be shared with our team as we consider improvements to our facilities and amenities.If you have any specific suggestions or details about areas you believe need attention, we would greatly appreciate your input. Our goal is to provide a comfortable and enjoyable stay for all our guests, and your feedback will help us in our ongoing efforts to maintain and improve our standards.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future with an improved experience.Warm regards,Brandon SavayaGeneral ManagerCountry Inn & Suites

10/10 Excelente

Munther

Se hospedó 1 noche en diciembre de 2023
Respuesta de Brandon el 26 dic. 2023
Thank you for taking the time to complete our guest satisfaction survey. We are pleased to see that you enjoyed your time at the hotel. We hope to see you again!