Busca alojamiento en Distrito de Solihull

"Hotel and staff are excellent staff very friendly if I was to say anything I would replace the mattress seemed worn and lumpy."

"Mucho ruido de la calle. "

"Large recently upgraded hotel great facilities. Clean. Car parking a problem no doubt because many event rooms all packed on saturday night. Bath ouldnt be emptied as drain lifter broken , reported. Really good breakfast. Lovley large room."

"Toda la atención y els servicio han sido impecables. Instalaciones muy equipadas."

"Habitación impecable, personal solícito, desayuno con café, leche, té, dulces, mermelada, croissant calentito... todo perfecto."

"The staff were so understanding and considerate about my returning late and needing to park my car. They kindly explained that if I returned and could not find a parking space, I could stay safely in my car and call the number they had provided. Someone would come out and help me. I was genuinely touched by this kindness. It was something I never expected, and it made me feel cared for, reassured, and safe. It is the kindness and thoughtfulness of the staff that make a hotel truly special. I...

"Reservé 3 habitaciones para mi familia en una única transacción, por lo tanto se supone que las tres habitaciones eran iguales, misma cantidad de personas, el desayuno incluido, idéntico. La primera sorpresa fue que 2 eran contiguas pero la otra, la nuestra, estaba en otra planta, no es ningún problema pero nos extrañó. Sí que nos chocó que no funcionaba el radiador y no había ningún aviso de que pasaba esto, nos volvimos locos mirando si era culpa nuestra y si había algún interruptor o algo,...

"Awful condition has mould couldn’t stay there had bad skin reaction. Hotel was contacted by Expedia and ignored. I need the £87 refund and Expedia and this hotel are not assisting in the refund."

"Se indicó que era persona que movilidad reducida y me dejaron una habitación con escaleras para el acceso y era alto la altura entre escalones."

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"Good place"

"Great."

"Habitación limpia y espaciosa"

"No one at reception had to wait 15 mins to check in, dinner went cold. Toilet broken & broken would not flush. Green flickering Wi-Fi light all night so barely slept . Noisy. Passable for basic cleanliness. Don’t recommend."

"Just received 2 parking fines despite the tablet to register on not working when I checked in and being assured this would be taken care of! So on top of a half made bed and the 40 minute wait in the restaurant during my stay and having to go elsewhere to eat I would say this was a disaster! To top it off no one appears to answer the phone or deal with anything related to customer service issues. Very disappointed"