Playa privada, arena blanca, sillas reclinables de playa, sombrillas
Ver disponibilidad

Opiniones sobre Holiday Surf and Racquet Club

3.5 out of 5
Holiday Surf and Racquet Club
510 Gulf Shore Drive, Destin, FL

Opiniones

8,0

Muy bueno

Evaluación: 10 - Excelente. 27 de 57 opiniones" "
Evaluación: 8 - Bueno. 17 de 57 opiniones" "
Evaluación: 6 - Aceptable. 4 de 57 opiniones" "
Evaluación: 4 - Mediocre. 6 de 57 opiniones" "
Evaluación: 2 - Terrible. 3 de 57 opiniones" "

8,0/10

Limpieza

7,4/10

Personal y atención

7,6/10

Servicios

7,6/10

Estado de la propiedad e instalaciones

Opiniones

10/10 Excelente

Yanitza

Viajó con su familia
Le gustó: Limpieza, comodidad de la habitación
Beautiful
Hermosa vista, muy limpio. Un lugar espectacular para pasarlo en familia
Se hospedó 3 noches en diciembre de 2020
Respuesta de HSRC el 1 abr. 2021
Disfrutamos de tenerlo como nuestro invitado y esperamos tener la oportunidad de recibirlo nuevamente pronto. Gracias personal de HSRC

10/10 Excelente

TERRIE

Viajó en grupo
Le gustó: Limpieza, comodidad de la habitación
Se hospedó 6 noches en septiembre de 2021
Respuesta de Holiday Surf Management el 29 sept. 2021
Thank you for your review of our property and we are glad you enjoyed yourselves. We look forward to your return hopefully soon!

10/10 Excelente

Joi

Viajó en grupo
Le gustó: Servicios, estado de la propiedad e instalaciones
This was a great property., could have had a few more cleaning and disinfectant profucts.
Se hospedó 3 noches en agosto de 2021
Respuesta de Holiday Surf Management el 31 ago. 2021
Thank you for your review of our property. Glad you enjoyed yourselves. We do provide hand sanitizer and if asked we have clorox wipes available for use. Come back and see us soon!

6/10 Aceptable

Ethelena, Brooklyn

Viajó con su familia y niños pequeños
I couldn’t get a roll of toilet tissue. Several of the lamps did not work. Charging plugs did not fit securely into the wall. WiFi was awful; phones cut off communication a ton. No beach towels available. Kitchen appliance was well stocked; had everything we needed. Games were available. Rooms were nicely decorated, beds were comfortable with lots of extra bedding and pillows. The deck was pleasant: overlooking part of the gulf, the pool and tennis courts
Se hospedó 3 noches en agosto de 2021
Respuesta de Holiday Surf Management el 31 ago. 2021
Thank you for your review. Possibly a call to the condo before arrival may have better informed you of what to expect when renting a condo. Glad you enjoyed the unit and view. Hope to see you again soon!

10/10 Excelente

TONI

Viajó con su familia
Le gustó: Limpieza, estado de la propiedad e instalaciones
It was a very friendly place. Could have had a cleaner room, but it was passable. The carpet was especially gross, felt moldy and sticky. The pool was amazingly clean. The beach attendant, I think his name was Julian or Julius was the sweetest, friendliest and most helpful ever. I didn't like having 1 elevator. Nor did I care for the fact we had to walk half the building, go 4 floors down, outside to a barely covered area next to the outdoor grills to smoke. That was ridiculous. Not to mention putting the smoking area in the grilling and picnic area. When folks were at the table eating what they grilled they had to share the area with us smokers. I mean seriously you should consider allowing smoking on balconies it is outdoors afterall. But...all in all it was nice and we might return next year. Even though we hated the smoking accommodations we did make several new friends at the smoking area. Two couples live within driving distance of our home and we are planning on keeping in touch. Thanks for an almost perfect stay.
Se hospedó 5 noches en agosto de 2021
Respuesta de Holiday Surf Management el 31 ago. 2021
Thank you for your great view of our property. Lovely to hear about the beach attendant, we just love him! I understand your concerns with the designated smoking areas and glad you made the best and met new friends! We hope to see you next year!!

8/10 Bueno

TONI

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Se hospedó 5 noches en agosto de 2021

10/10 Excelente

Antonio

Le gustó: Limpieza, comodidad de la habitación
Great place to stay
It was an amazing stay. The views of the beach were incredible. I'll definitely stay again.
Se hospedó 3 noches en mayo de 2021
Respuesta de Holiday Surf Management el 31 ago. 2021
Thank you for your review of our property and so glad you had an amazing stay. Until next time....

10/10 Excelente

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
The view was amazing. And the white powder sand was something ive never seen before.
Se hospedó 6 noches en abril de 2021
Respuesta de HSRC el 3 may. 2021
Thank you for you review! We are glad you enjoyed your stay!

4/10 Mediocre

Cliente verificado

Viajó con su pareja
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
The view of the gulf was the best thing about the stay. The room was horribly dirty, with outdated and old creaking furniture that was dirty as well. Everything in this room was nasty and dirty down to the dishes.
Se hospedó 3 noches en abril de 2021
Respuesta de HSRC el 3 may. 2021
Thank you for taking the time to leave us a review. Your feedback is very valuable to us. On our next inspection of this unit, we will look to see how we can make better improvements based on your concerns. You are a valued customer and your satisfaction is a top priority for us.

2/10 Terrible

Cliente verificado

Se hospedó 4 noches en abril de 2021

10/10 Excelente

ANDREW

Le gustó: Comodidad de la habitación
Great location, need to live here!
Great location on the beach. 1 hour walk to the Harborwalk. 20 minute walk to a good breakfast. We were told Ubering would be a problem, but we had no issues at all. The condo we stayed was perfect and decorated with a really nice beach vibe to it.
Se hospedó 6 noches en abril de 2021
Respuesta de HSRC el 25 abr. 2021
Thank you for you review! We are glad you enjoyed your stay!

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Great family atmosphere. Kids loved the heated pool. Shuffle board was fun. Great view.
Se hospedó 7 noches en abril de 2021
Respuesta de HSRC el 16 abr. 2021
Thank you for you review! We are glad you enjoyed your stay!

10/10 Excelente

Cliente verificado

Viajó en grupo
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
The condo was very clean, cute, & had a great view. The staff was so helpful. Would definitely stay there again.
Se hospedó 3 noches en noviembre de 2020

10/10 Excelente

Cliente verificado

Se hospedó 4 noches en octubre de 2020

8/10 Bueno

Sherry

Viajó con su familia
Le gustó: Limpieza, comodidad de la habitación
Se hospedó 4 noches en octubre de 2020

4/10 Mediocre

Jarek, South Carolina

Viajó con su pareja, Viajó con su familia
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Apartment was old and rundown. Dirty and damaged walls and doors with paint cracking and falling off. Cracked toilet and sofa smelled as if someone peed in it. Looked like the ultimate spring break spot for college students based on the condition of this apartment.
Se hospedó 5 noches en septiembre de 2020

8/10 Bueno

Cliente verificado

Viajó en grupo
Le gustó: Limpieza, comodidad de la habitación
Great beach location
The location is perfect, beach was great and the condo perfect size for two couples.
Se hospedó 7 noches en octubre de 2020
Respuesta de HSRC el 3 may. 2021
Thank you for you review! We are glad you enjoyed your stay!

8/10 Bueno

Troyab13, Lafayette, LA

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
We loved the location and property for the Holiday Surf and Racquet Club. It is right on the beach and has very nice amenities (beach chairs and umbrella, tennis courts, shuffleboard, etc.) It is also very clean and maintained. The staff are very courteous and friendly. Our only issue was the condo we were given was outdated. It was clean and neat just could use some updates with the furniture, flooring and especially the beds. Overall we would definitely stay here again, but would choose a different condo
Se hospedó 5 noches en octubre de 2020

10/10 Excelente

KELLI

Le gustó: Limpieza, comodidad de la habitación
Se hospedó 3 noches en septiembre de 2020

2/10 Terrible

marguerita, jacksonville florida

Viajó en grupo
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
awesome place. will go back and will recommend to friends and family . Very clean
Se hospedó 4 noches en septiembre de 2020

10/10 Excelente

eva, lubbock

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
i loved our room !!the ocean view was amazing it was really clean!!
Se hospedó 5 noches en agosto de 2020

8/10 Bueno

Cliente verificado

Se hospedó 5 noches en agosto de 2020

10/10 Excelente

KAREN

Viajó con su familia
Le gustó: Limpieza, comodidad de la habitación
Se hospedó 3 noches en marzo de 2020

8/10 Bueno

Cliente verificado

Se hospedó 3 noches en agosto de 2020

8/10 Bueno

Nolacat

Le gustó: Limpieza
Location was great, check in was a breeze. Overall a good vacation. My only complaints are this. The guest bath never drained, I called front desk twice but they never came to fix it & Upon arrival I was putting my clothes away in the drawer in master bedroom and I found a pair of undies in the top dresser drawer. I was more concerned of how clean the condo was, because I was told the condo was being cleaned better and more caution was taking due to the virus. In my mind if the condo was thoroughly cleaned I wouldn’t have found a pair of left over undies in the drawer. Thankfully we packed disinfectant wipes and Lysol to spray and wipe down everything before we got settled. Other than this, we had a great time.
Se hospedó 3 noches en julio de 2020
Respuesta de HSRC el 4 ago. 2020
Thank you for your feedback. We will be addressing your concerns.

10/10 Excelente

Randall

Viajó con su familia
Le gustó: Limpieza, comodidad de la habitación
Great experience
Amazing trip.. staff was informative and helpful...hotel was older but very clean and view was outstanding
Se hospedó 6 noches en julio de 2020
Respuesta de HSRC el 4 ago. 2020
Thanks for staying with us. We appreciate your feedback!

10/10 Excelente

DD, Detroit, MI

Viajó con su pareja
Le gustó: Limpieza, servicios
The location of this hotel is great. They also have great amenities.
Se hospedó 3 noches en julio de 2020
Respuesta de HSRC el 22 jul. 2020
Thanks for staying with us. We appreciate your feedback!

8/10 Bueno

Driver, Woodburn iowa

Viajó con su familia
Le gustó: Limpieza
Awsome location and view. our room 623 was awsome better then anyone can imagine definitely gonna return here every year
Se hospedó 5 noches en julio de 2020
Respuesta de HSRC el 22 jul. 2020
Thanks for staying with us. We appreciate your feedback!

10/10 Excelente

Cliente verificado

Se hospedó 3 noches en julio de 2020
Respuesta de HSRC el 22 jul. 2020
Thanks for staying with us. We appreciate your feedback!

4/10 Mediocre

Doug, Ky

Viajó con su familia
No le gustó: Servicios
Was not impressed for what it cost. Staff was not very informative borderline rude. It was on the beach that was only plusplus
Se hospedó 3 noches en junio de 2020
Respuesta de HSRC el 22 jul. 2020
Thank you for your feedback. We will be addressing your concerns.

10/10 Excelente

Nakeisha, Opelousas, LA.

Viajó con su pareja
Le gustó: Limpieza, servicios
Everything was excellent !!! We really enjoyed everything.
Se hospedó 3 noches en junio de 2020
Respuesta de HSRC el 22 jul. 2020
Thanks for staying with us. We appreciate your feedback!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicios
Se hospedó 4 noches en agosto de 2019
Respuesta de HSRC el 4 ago. 2020
Thanks for staying with us. We appreciate your feedback!

10/10 Excelente

Amanda

Viajó con su familia
Le gustó: Limpieza, comodidad de la habitación
We had an amazing time at Holiday Surf and Racquet club! Our only complaint is they were repairing dunes during our stay so the view was of construction equipment, and our umbrellas and chairs were shifted over and very crowded. However, we understand that is out of the property’s control.
Se hospedó 4 noches en junio de 2020
Respuesta de HSRC el 22 jul. 2020
Thanks for staying with us. We appreciate your feedback!

4/10 Mediocre

Travelers, Kentucky

Viajó con su pareja
No le gustó: Servicios
$1,700 for four nights and only one room condo (room #422). The room was severely outdated. We travel in this area A LOT, so 0 was over charged for quality of stay. Definitely wasn't advertised accurately. The staff was super friendly.
Se hospedó 4 noches en junio de 2020
Respuesta de HSRC el 22 jul. 2020
Thank you for your feedback. We will be addressing your concerns.

6/10 Aceptable

Mona, Indiana

Viajó con su pareja
Le gustó: Limpieza, servicios
Loved the closeness of the beach! But the key code we were given didn't work, waited 15 min for maintenance ended back at the front desk to get a key! Maintenance never did show. Everyday on the beach we were questioned about where we had been and given the 3rd degree. We should have been informed that they were working on the beach, the area became non existant for us to go out and they worked all night on it so constant noise.
Se hospedó 6 noches en junio de 2020
Respuesta de HSRC el 22 jul. 2020
Thank you for your feedback. We will be addressing your concerns.

4/10 Mediocre

Claudia

Viajó con su familia
No le gustó: Limpieza, comodidad de la habitación
Se hospedó 3 noches en mayo de 2020
Respuesta de HSRC el 22 jul. 2020
Thank you for your feedback. We will be addressing your concerns.

8/10 Bueno

Mike

Viajó con su familia
Le gustó: Limpieza, comodidad de la habitación
Se hospedó 4 noches en mayo de 2020

8/10 Bueno

Brandon

Viajó con su familia
Le gustó: Limpieza
Quite place on the best beach
Great view. Kind of far from places to eat.
Se hospedó 3 noches en mayo de 2020

6/10 Aceptable

Cliente verificado

Viajó con su pareja, Viajó con su familia y niños pequeños, Viajó con su familia, Viajó en grupo
Le gustó: Servicios
The room was a bit dated and when I booked it said one king bed, one queen bed and a queen bed that pulled out from the couch. When we arrived it was one king bed, one full size bed and a twin.
Se hospedó 3 noches en mayo de 2020

10/10 Excelente

Cliente verificado

Se hospedó 4 noches en mayo de 2020

8/10 Bueno

Edwin

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en octubre de 2019

4/10 Mediocre

Cliente verificado

Viajó con su pareja
No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
I contacted Expedia regarding my stay while I was there. I have not received a response. The property is not reflected on your website as it truly is. We were expecting a top property from Expedia (your site reflects great photos). Instead we were given a run down condo, windowless room and rude uncooperative staff. I am now wondering if I need to cancel Expedia for my future trips I have reserved.
Se hospedó 3 noches en septiembre de 2019
Respuesta de HSRC el 24 sept. 2019
Dear Guest, We are sorry to hear that you did not enjoy your stay. Holiday Surf & Racquet Club is committed to improving the quality of our guest stays and are continually looking for ways to improve guest relations. We appreciate all feedback and we will look into all issues brought to our attention. Sincerely, Holiday Surf & Racquet Club Guest Services Team

8/10 Bueno

Daniel

Le gustó: Personal y atención, comodidad de la habitación
Great location just a little dated and had work going on so kinda annoying but overall good place
Se hospedó 7 noches en junio de 2019
Respuesta de SS el 5 jul. 2019
Thank you Daniel for taking the time to leave a review. We do have one owner currently undertaking a complete remodel of their unit, which was close by to where you stayed and we apologize if this disturbed you some, but I hope did not spoil the overall enjoyment of your time with us. We do limit hours of work and we hope this unit will be finished very shortly, for guests to enjoy. We hope we can welcome you back to stay with us again.

6/10 Aceptable

James

No le gustó: Personal y atención
Went the whole 5 days with no internet and no TV. Was good with the no tv but the internet was a must. The clerk at the desk offered to help but with 2 devices in the condo it should have been easier. No passwords worked. Had limited service via the phone. Ocean view? First floor and all we had to look at was sky and the dunes. A bit misleading. 1800 bucks for a view of the sky made me a bit bitter. Would stay there again but maybe second floor to actually have an ocean view. Not one to expect anything but a refund of part of the stay for false advertising would be the right thing. But, I assume that would be a reach.
Se hospedó 5 noches en junio de 2019
Respuesta de SS el 29 jun. 2019
Thank you James for taking the time to leave us a review. Having taken a look at your reservation, I do apologize that you were allocated a ground floor room, that does not have a true ocean view, as this was the last available unit for your dates. We are glad you enjoyed your stay despite this and may return. I will contact you via your personal email which we have on file and offer to make this right for you.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 3 noches en mayo de 2019
Respuesta de SS el 4 jun. 2019
Thank you so much for taking the time to leave us a review. We hope you enjoyed your stay with us and we can welcome you back again soon.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 4 noches en mayo de 2019
Respuesta de SS el 22 may. 2019
Thank you so much for taking the time to leave us a review. We are delighted that you enjoyed your stay with us and rated us 5/5! We hope to be able to welcome you back again soon.

8/10 Bueno

Cliente verificado

Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Great location and beach services and swimming pool.
Se hospedó 4 noches en mayo de 2019
Respuesta de SS el 8 may. 2019
Thank you for your review. We are delighted that you enjoyed your stay and the facilities at Holiday Surf and Racquet Club. We hope to be able to welcome you back in the future

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza
The people who the property need to get new furniture for the living room the mattress on the bed need to be replace they need a washer and dryer l will not be using 106
Se hospedó 4 noches en abril de 2019
Respuesta de SS el 12 abr. 2019
Thanks for taking the time to leave your review. We will chat with the owner of the unit and pass along your suggestions for improvement. Whilst this particular unit does not have a washer/dryer, we do have 6 units that do, as well as two on-site laundry room facilities for everyone's use We do hope you enjoyed your stay and had fun at the beach.

10/10 Excelente

James, Woodstock Ga, U.S

Viajó con su familia
Le gustó: Limpieza, personal y atención
No le gustó: Servicios
Very good location and very quiet. The pool very good and hot, very nice clean and very friendly people . We love it.
Se hospedó 3 noches en febrero de 2019
Respuesta de Sandra el 16 mar. 2019
Thanks James for your review. We are delighted that you enjoyed your stay and hope to welcome you back in the future! Sandra - Holiday Surf

10/10 Excelente

Wilmer

Very good
Fast access to the beach, room it was very clean nice balcony view
Se hospedó 3 noches en agosto de 2018