5 piscinas al aire libre, sillones reclinables de piscina
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Opiniones sobre Two Bunch Palms Spa Resort - Adults Only

2.5 out of 5
Two Bunch Palms Spa Resort - Adults Only
67425 Two Bunch Palms Trail, Desert Hot Springs, CA

Opiniones

8,6

Excelente

Evaluación: 10 - Excelente. 399 de 789 opiniones" "
Evaluación: 8 - Bueno. 250 de 789 opiniones" "
Evaluación: 6 - Aceptable. 76 de 789 opiniones" "
Evaluación: 4 - Mediocre. 30 de 789 opiniones" "
Evaluación: 2 - Terrible. 34 de 789 opiniones" "

8,8/10

Limpieza

8,6/10

Personal y atención

8,6/10

Servicios

8,2/10

Estado de la propiedad e instalaciones

Opiniones

8/10 Bueno

Cliente verificado

Le gustó: Personal y atención
Se hospedó 2 noches en agosto de 2017

8/10 Bueno

Everardo

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Agradable
Excellent

10/10 Excelente

Yuwei

Se hospedó 3 noches en enero de 2020

10/10 Excelente

JJ, Boulder Co

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Heaven on earth & wonderful staff & mineral hot springs. Meditative and a great respite from crazy life!
Se hospedó 4 noches en marzo de 2020

8/10 Bueno

Simon

Le gustó: Limpieza, personal y atención, comodidad de la habitación
Lovely hotel, unfortunate timing
The resort was lovely, amazing food in the restaurant, the rooms clean and the beds were comfy. I think we arrived at a tricky time with poor weather and looming Corona Virus, meaning the hotel was less busy than usual. This meant however the Twine bar was shut in the evening- this wasn’t communicated on arrival nor was any form of compensation offered to guests. We ended up leaving the resort to head to PS for evening drinks. I also thought it was odd there was no welcome pack in the rooms containing information like spa prices, class times and info regarding the complimentary coffee. My partner and I had a wonderful massage, both of our therapists were fantastic, however, the spa facilities themselves looked dated, in my opinion, the sauna for example I feel needs a complete renovation. Overall, we enjoyed our stay, and would recommend.
Se hospedó 1 noche en marzo de 2020

4/10 Mediocre

Cliente verificado

Le gustó: Limpieza
Se hospedó 1 noche en marzo de 2020

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2020

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Changes are good and bad
My boyfriend and I have been going to 2 Bunch for years and last year they re-branded and nicely upgraded the property. While these upgrades are nice, the number of people visiting has doubled and it's hard to get a private hot tub and lounge chairs, which is very frustrating. Also the noise level from people talking really changes the peaceful sanctuary that we used to love so much. Not sure if we will be back or look for somewhere else
Se hospedó 4 noches en febrero de 2020

2/10 Terrible

Cliente verificado

No le gustó: Personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2020

10/10 Excelente

J, Los Angeles

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice as usual. It was a lot better after remodeling
Se hospedó 1 noche en febrero de 2020

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios
Conditioner is very noisy outside and shaking. It looks like earthquake.
Se hospedó 5 noches en febrero de 2020

8/10 Bueno

Jennifer

Le gustó: Limpieza, personal y atención, comodidad de la habitación
Perfect Pools
Very relaxing and the food was delicious. Seems over priced, the valet parking and needing a golf cart to get your luggage around was an inconvenience.
Morning Bloody Mary in the grotto.
Se hospedó 2 noches en febrero de 2020

6/10 Aceptable

Nicholas

Could be better
Not what it used to be
Se hospedó 2 noches en febrero de 2020

10/10 Excelente

Cliente verificado

Se hospedó 2 noches en febrero de 2020

10/10 Excelente

Cliente verificado

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Beautiful grounds with friendly staff. The restaurant was excellent and the service superb. The staff at the front desk were great! I found it totally relaxing. Also enjoyed the classes,
Se hospedó 2 noches en febrero de 2020

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Beautiful and very relaxed setting .Staff were amazing !
Se hospedó 1 noche en febrero de 2020

10/10 Excelente

Vanessa

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en enero de 2020

10/10 Excelente

Jen, Los Angeles

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It would be nice to have a garden view for next visit.
Se hospedó 1 noche en febrero de 2020

8/10 Bueno

Cliente verificado

Se hospedó 1 noche en enero de 2020

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 3 noches en enero de 2020

8/10 Bueno

Cliente verificado

Se hospedó 4 noches en enero de 2020

10/10 Excelente

julia

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2020

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Property is clean and quiet. Very nice. Facility is nice and relaxing with the spa
Se hospedó 1 noche en enero de 2020

10/10 Excelente

Bill

Viajó con su pareja
Le gustó: Limpieza, estado de la propiedad e instalaciones
Beautiful paradise in the middle of the desert. All about the water. Valet is a problem.
Se hospedó 1 noche en enero de 2020

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2020

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great hotel!!
Se hospedó 2 noches en enero de 2020

10/10 Excelente

Dan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great quiet relaxing romantic stay
We had a lovely, romantic, rejuvenating few days. The check in was easy. The room was nice. The restaurant was good. The water was GREAT! The property is so big we felt like we were still discovering parts. We did the mud. Once in a life time experience that I never need to do again! We’ve stayed at many places in dhs, Palm Springs, and the surrounding area. I don’t think we’ll ever bother to stay anywhere else. This is the best. Hot water! Endless hot water!
Se hospedó 4 noches en enero de 2020

4/10 Mediocre

tsui

Viajó con su familia
No le gustó: Estado de la propiedad e instalaciones
unhappy holliday!
the room is very noisy. the bathroom door is difficult to open. the walking route light is too weak. the hot tub not rain covered, so! can't enjoy.
Se hospedó 1 noche en diciembre de 2019

4/10 Mediocre

curt

Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
Extremely disappointing
After checking in we realized that we were put into a room that we did not book. After going to the front desk to inquire about being given the wrong room we were told that they had overbooked. Now I booked out a month in advance. I asked how it was possible to book out a month in advance and be bumped. Not only that, upon check-in the front desk could have informed us of the change but it didn’t. If I had known that we weren’t going to get what we booked I would have made arrangements to stay someplace else. I’ve stayed at the cottages before. It is a long cold, muddy and sandy walk from the Grotto. That is why we booked a room as close to the pool as possible. The room we were put had multiple issues. The drapes couldn’t close all the way so we didn’t have privacy. We had to ask for binder clips to clip the drapes together. The shower didn’t drain and we had to turn off the shower intermittently in order to make sure the water didn’t overflow unto the bathroom floor. Being a spa, which the main selling point is a hot spring, you would figure that there would be clothes hooks to hang up the robes that were provided. Nope. No hooks... Going to Hot Springs is a luxury I enjoy. I’ve been to them all over the world. I would definitely not recommend staying at Two Bunch. Sad.
Se hospedó 1 noche en diciembre de 2019

10/10 Excelente

Erin

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Angel was the best although the entire staff at this magical place gets an A for friendliness and effort. Everyone is patient and accommodating and wants to give you the best experience. Fell in love with the property, pools and the staff
Se hospedó 2 noches en diciembre de 2019

10/10 Excelente

Curt

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en diciembre de 2019

10/10 Excelente

Cliente verificado

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
hot springs luxury!!
Love this place!! Access to the hot springs pools comes with the rooms and that alone is worth the price! They are open almost 24 hours a day and are wonderful to relax and read in. You can also order drinks to the pools which is lovely! The food is fresh and delicious. The grounds have recently been redone and look great! A gem of a hotel!
Se hospedó 1 noche en octubre de 2019

6/10 Aceptable

jong

Viajó en grupo
Le gustó: Limpieza, comodidad de la habitación
No le gustó: Estado de la propiedad e instalaciones
Meh..
Rooms were not ready until 5pm. At 5pm when I went back to the front desk, I asked why there was a delay and the answer I received was, "Everyone decided to come at the same time". Well, the rooms were supposed to be ready by 4pm for everyone. That was not an acceptable excuse. The next day, hot waters in the spa and in-room were not working throughout the whole resort. What is the point of coming to this resort if we cannot enjoy the "hot" springs? Valet system was horrible. Guests need to stand in the valet lot until someone comes, or if you personally have to walk and talk to someone in the office to request for a driver. I had to wait for 10 minutes, and other guests also waiting and I had to silently compete(?) to talk first to a valet person when he appeared. I saw many people complaining. However, all the employees were hopeless and not helpful. All they could say was sorry with insincerity. It just shows. Yeah. What can they do, right? Resort itself was beautiful. I wish there was more of the hot springs tub.
Se hospedó 1 noche en diciembre de 2019

10/10 Excelente

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Absolutely blissful floating in the healing waters gazing at palm trees. Incredible chef. Fun wine and tea happy hour. Beautiful new landscaping with turtles in the pond!
Se hospedó 4 noches en diciembre de 2019

10/10 Excelente

Sean L.

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en octubre de 2019

10/10 Excelente

Amanda

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en noviembre de 2019

10/10 Excelente

Jacquelyn

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Fantastic!
Everything was amazing! From staff to facility to amazing foid
Se hospedó 2 noches en noviembre de 2019

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención
Se hospedó 2 noches en noviembre de 2019

6/10 Aceptable

Cliente verificado

Se hospedó 1 noche en noviembre de 2019

8/10 Bueno

taylor

Se hospedó 1 noche en noviembre de 2019

10/10 Excelente

Adam

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Heaven on earth!
We spent two nights and 1.5 days in this truly magical place! The hot spring pools are truly exceptional: super clean, scent-less, healing and relaxing. The grotto area with the pools has beautiful palm trees and the sound of flowing water permeates the air. The restaurant far exceeded our expectations for dinner and brunch! They offer pool-side service through their clever concierge readily available by text. Opportunities for improvement include making the rooms a bit warmer with throw rugs, a more streamlined check-in process with fewer disclaimers to initial (a bit tacky) and fresh painting of some of the common areas.
Se hospedó 2 noches en octubre de 2019

10/10 Excelente

Cliente verificado

Se hospedó 1 noche en octubre de 2019

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en octubre de 2019

8/10 Bueno

Julie

Viajó con su familia, Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en octubre de 2019

10/10 Excelente

Cliente verificado

Se hospedó 2 noches en octubre de 2019

8/10 Bueno

Miki

Le gustó: Personal y atención, comodidad de la habitación
beautiful setting
We liked the resort a lot. It would have been better to have our car available at our casita. The food at the restaurant was good, but quite expensive. Best breakfast yogurt, I’ve Ever had. The shower fixtures were great in our room. The grounds and plants were lovely. It was a beautiful setting. I would like to go back and stay several days. We only had one night there.
Se hospedó 1 noche en septiembre de 2019
Respuesta de Front Desk el 20 oct. 2019
Thank you for the wonderful feedback. We are thrilled you enjoyed your visit and hope to assist you again in the near future.

10/10 Excelente

Brooke, Woodland Hills Ca

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The property was well groomed and clean. We had a sense of peace our whole visit.
Se hospedó 2 noches en septiembre de 2019

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 2 noches en septiembre de 2019

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en septiembre de 2019

8/10 Bueno

Frank

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The property is excellent. However, the weather is too hot.
Se hospedó 2 noches en septiembre de 2019
Respuesta de DM el 23 sept. 2019
Thank you for staying with us at Two Bunch Palms!