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Opiniones sobre Stoney Creek Hotel Des Moines - Johnston

2.5 out of 5
Stoney Creek Hotel Des Moines - Johnston
5291 Stoney Creek Court, Johnston, IA

Opiniones

8,8

Excelente

Evaluación: 10 - Excelente. 733 de 1166 opiniones" "
Evaluación: 8 - Bueno. 259 de 1166 opiniones" "
Evaluación: 6 - Aceptable. 91 de 1166 opiniones" "
Evaluación: 4 - Mediocre. 46 de 1166 opiniones" "
Evaluación: 2 - Terrible. 37 de 1166 opiniones" "

9,0/10

Limpieza

9,0/10

Personal y atención

8,8/10

Servicios

8,6/10

Estado de la propiedad e instalaciones

8,8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Ruth

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Leo Murphy el 22 ene. 2024
Thank you for staying with us! We appreciate the review and hope to see you again soon.

10/10 Excelente

Yusleydis

Se hospedó 1 noche en diciembre de 2023
Respuesta de Leo Murphy el 19 ene. 2024
Thank you for staying with us! We appreciate the review and hope to see you again soon.

10/10 Excelente

Rosa

Se hospedó 1 noche en mayo de 2022
Respuesta de Leo Murphy el 2 jun. 2022
Thank you for staying with us! We appreciate the review and hope to see you again soon.

8/10 Bueno

Lori

Le gustó: Personal y atención
Good value, price was very reasonable for the facility. Our room was fine but overall the property needs improvement with upkeep and updates. Common areas seem dingy and dark
Se hospedó 1 noche en mayo de 2024
Respuesta de Leo Murphy el 21 may. 2024
Thank you for staying with us. We do appreciate the feedback. Your comments have been passed along to our management team for review. All the best!

10/10 Excelente

Cheyanne

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The "cabin" feel was unique and cute. The staff from everyone at the front desk to house keeping was so pleasant! We've already recommended others to go here.
Se hospedó 1 noche en mayo de 2024
Respuesta de Leo Murphy el 21 may. 2024
Thank you for staying with us! We truly appreciate the kind words and the positive review. Hope to see you again soon!

10/10 Excelente

Robert

Se hospedó 1 noche en mayo de 2024
Respuesta de Leo Murphy el 21 may. 2024
Thank you for staying with us! We appreciate the review and hope to see you again soon.

10/10 Excelente

Heidi

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Leo Murphy el 21 may. 2024
Thank you for staying with us! We appreciate the review and hope to see you again soon.

10/10 Excelente

Melissa

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Was a relaxing stay.
Se hospedó 2 noches en mayo de 2024
Respuesta de Leo Murphy el 21 may. 2024
Thank you for staying with us! We appreciate the review and hope to see you again soon.

10/10 Excelente

Shawna

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We enjoy staying here and the indoor/outdoor pool.
Se hospedó 1 noche en mayo de 2024
Respuesta de Leo Murphy el 21 may. 2024
Thank you for staying with us! We appreciate the review and hope to see you again soon.

10/10 Excelente

Gregory

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very clean and comfortable room.
Se hospedó 1 noche en mayo de 2024
Respuesta de Leo Murphy el 21 may. 2024
Thank you for staying with us! We appreciate the review and hope to see you again soon.

10/10 Excelente

RUSSELL

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en mayo de 2024
Respuesta de Leo Murphy el 21 may. 2024
Thank you for staying with us! We appreciate the review and hope to see you again soon.

10/10 Excelente

Jenn

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was a great place to stay with a large family group. We had a suite & 2 other rooms. The staff was very kind & helpful. The breakfast had a great variety of both hot & cold options. We would stay again!
Se hospedó 2 noches en mayo de 2024
Respuesta de Leo Murphy el 21 may. 2024
Thank you for staying with us! We truly appreciate the kind words and the positive review. Hope to see you again soon!

10/10 Excelente

Robin

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
we loved this property. we were driving through from Arizona to Wisconsin
Se hospedó 1 noche en mayo de 2024
Respuesta de Leo Murphy el 21 may. 2024
Thank you for staying with us! We appreciate the review and hope to see you again soon.

10/10 Excelente

arthur

Viajó con mascotas
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We arrived after 7:00 pm. Check in was fast and easy. Our cottage room was very clean and VERY QUIET during our week night stay.
Se hospedó 1 noche en mayo de 2024
Respuesta de Leo Murphy el 21 may. 2024
Thank you for staying with us! We truly appreciate the kind words and the positive review. Hope to see you again soon!

8/10 Bueno

Todd

Viajó con su pareja, Viajó por negocios
Le gustó: Limpieza, personal y atención
Stayed twice at two different times in a week. First room was gross, lots of mold and smell. Staff responded well and gave us a different suite for our 2nd stay. Most of the carpets throughout the hotel were dated, torn, and dirty. Breakfast bar was great.
Se hospedó 1 noche en mayo de 2024
Respuesta de Leo Murphy el 21 may. 2024
Thank you for staying with us. We apologize for any inconvenience that you encountered while staying with us. Your feedback has been passed along to our management team for review. All the best!

8/10 Bueno

Carrie L

Viajó por negocios, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We loved the chicken wings at the bar. Easy access from highway.
Se hospedó 1 noche en mayo de 2024
Respuesta de Leo Murphy el 14 may. 2024
Thank you for staying with us! We appreciate the review and hope to see you again soon.

8/10 Bueno

Gina, Hoffman Estates

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very nice peaceful Ambience. Nice rooms and our window looked out to trees and forest . Lovely breakfast and pool is awesome beautiful murals enjoyable place for families or adults . Fitness center could use some Air circulation it’s older but large room & had what one needs to Get in a good workout !
Se hospedó 2 noches en mayo de 2024
Respuesta de Leo Murphy el 13 may. 2024
Thank you for staying with us! We appreciate such a detailed and positive review. Please come back and see us again soon!

10/10 Excelente

Laurie A

Viajó con su pareja, Viajó con su familia, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Easy Check In and Check Out. Clean and Pleasant and I like the location
Se hospedó 1 noche en mayo de 2024
Respuesta de Leo Murphy el 13 may. 2024
Thank you for staying with us! We appreciate the review and hope to see you again soon.

8/10 Bueno

JoDee

Se hospedó 2 noches en mayo de 2024
Respuesta de Leo Murphy el 13 may. 2024
Thank you for staying with us! We appreciate the review and hope to see you again soon.

10/10 Excelente

Glenda

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The desk clerk who worked all the weekend we were there was absolutely the nicest, helpful & friendly & the best desk clerk I’ve ever encountered!!!
Se hospedó 2 noches en mayo de 2024
Respuesta de Leo Murphy el 13 may. 2024
Thank you for staying with us! We truly appreciate the review and such kind words about one of our team members. We will be sure to pass this along to our Front Desk team. Hope to see you again soon!

6/10 Aceptable

Shannon

Se hospedó 2 noches en mayo de 2024
Respuesta de Leo Murphy el 9 may. 2024
Thank you for staying with us. We apologize that your stay was not everything you hoped it would be. Please let us know what could have been done differently to improve your experience. All the best.

10/10 Excelente

john

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great place to stay, super clean. Beds and pillows were super comfortable. Breakfast smelled great, we left before it opened unfortunately. Pool looked cool as heck but we didn't have time to try it. Bar with a bit of food selection was great. Staff amazing.
Se hospedó 1 noche en mayo de 2024
Respuesta de Leo Murphy el 7 may. 2024
Thank you for staying with us! We truly appreciate such a kind and thoughtful review. Hopefully you can visit us again soon and take full advantage of all of our amenities!

6/10 Aceptable

Jennifer, hollywood

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención
We stayed 9 months ago and the condition of the hotel seems to have gone down. The staff was ok but last time i felt like our business was appreciated. It almost felt like we were an inconvenience to them. Also hotel was packed because of some relay race so we could not use the pool (filled to the max! The pool is the reason why we booked this hotel). The one thing i did enjoy was the breakfast.
Se hospedó 1 noche en abril de 2024
Respuesta de Leo Murphy el 7 may. 2024
Thank you for staying with us. We apologize if your stay was not everything that you hoped it would be. The Drake Relays are a major annual event in Des Moines, so we are very busy on that weekend every year. Your feedback has been passed along to our management team for review. All the best.

8/10 Bueno

Mary Ann

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en mayo de 2024
Respuesta de Leo Murphy el 7 may. 2024
Thank you for staying with us! We appreciate the review and hope to see you again soon.

8/10 Bueno

Candy

Le gustó: Personal y atención
Amazing staff. This was a unique property and it would be really fun to go back in the winter. I love to swim and I was disappointed that the pool was so full there was no room for one more person. It was a busy hotel but seemed like a great place for family.
Se hospedó 1 noche en mayo de 2024
Respuesta de Leo Murphy el 6 may. 2024
Thank you for staying with us! We appreciate the kind words and hope to see you again soon.

10/10 Excelente

Tammy

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
They overbooked king room so gave me an upgrade. Room was spacious and bed comfortable
Se hospedó 1 noche en mayo de 2024
Respuesta de Leo Murphy el 6 may. 2024
Thank you for staying with us! We appreciate the review and hope to see you again soon.

10/10 Excelente

Taylor

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Loved our first stay at Stoney Creek! Clean room. Good pillows!
Se hospedó 1 noche en mayo de 2024
Respuesta de Leo Murphy el 6 may. 2024
Thank you for staying with us! We appreciate the kind words and the positive review. Hope to see you again soon!

10/10 Excelente

Sarah

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en abril de 2024
Respuesta de Leo Murphy el 6 may. 2024
Thank you for staying with us! We appreciate the review and hope to see you again soon.

10/10 Excelente

Jessica

Viajó con su familia, Viajó con mascotas, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Fun stay. My 14 year old loved the massage chair we had in our room as well as the different games in the pool area.
Se hospedó 1 noche en abril de 2024
Respuesta de Leo Murphy el 6 may. 2024
Thank you for staying with us! We are glad to hear that you and your family enjoyed our amenities. Please come back and see us again soon!

10/10 Excelente

Shawna

Se hospedó 2 noches en marzo de 2024
Respuesta de Leo Murphy el 21 may. 2024
Thank you for staying with us! We appreciate the review and hope to see you again soon.

10/10 Excelente

Andrew

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I never write reviews for anything, but this stay merits it. My daughter and I had a great stay here. The staff were very friendly. The pool was great. Breakfast was excellent.
Se hospedó 1 noche en abril de 2024
Respuesta de Leo Murphy el 2 may. 2024
Thank you for staying with us! We truly appreciate you taking the time to leave such a kind review about our staff and the amenities of the hotel. Please come back and see us again soon!

10/10 Excelente

jennifer

Viajó con su pareja, Viajó con mascotas
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Loved it here! Had our dog and stayed at the cottages which was so great!
Respuesta de Leo Murphy el 1 may. 2024
Thank you for staying with us! We appreciate the review and hope to see you again soon.

10/10 Excelente

Brian S

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
staff was very nice. The woman who was running the bar on 4-25 & 4-26 was very busy but was very customer friendly.
Se hospedó 2 noches en abril de 2024
Respuesta de Leo Murphy el 30 abr. 2024
Thank you for staying with us! We truly appreciate the kind words and the positive review. Come back and see us again soon!

10/10 Excelente

Juan, Palm Harbor

Se hospedó 1 noche en abril de 2024
Respuesta de Leo Murphy el 21 may. 2024
Thank you for staying with us! We appreciate the review and hope to see you again soon.

10/10 Excelente

Lisa

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I loved my stay, staff felt like family❤️❤️❤️
Se hospedó 2 noches en abril de 2024
Respuesta de Leo Murphy el 29 abr. 2024
Thank you for staying with us! That is the goal at Stoney Creek, to make our guests feel like part of the family. We truly appreciate the kind words and the positive review. Hope to see you again soon!

10/10 Excelente

Mark

Se hospedó 1 noche en abril de 2024
Respuesta de Leo Murphy el 21 may. 2024
Thank you for staying with us! We appreciate the review and hope to see you again soon.

10/10 Excelente

Scott

Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Leo Murphy el 21 may. 2024
Thank you for staying with us! We appreciate the review and hope to see you again soon.

4/10 Mediocre

Elizabeth

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
No le gustó: Servicios
When i arrived the front desk lady was AMAZING! When i got to my room there was 1/4 of a roll of toilet paper, no body wash and no shampoo - this seems to be a common trend the last 8 months I have stayed here. I ran out of toilet paper by day 2 of 6...so i used kleenex. I was here from the 21st to 26th not once did housekeeping come so no toilet paperpaper the remainder of my stay after day 2. I wasnt in the main building, so its not like i could just run to the front desk when i got in late from work each night. I travel with all my own bath supplies, so i can get past the no shampoo or body wash...but no toilet paper wash pretty disappointing. I usually stay here once a month for a minimum of 5 days, sometimes upto two weeks. I am going to start looking at other options after this visit. The front desk lady is an absolutely amazing young lady, she should be recognized because her attitude absolutely makes peoples day! She is a keeper for sure!
Se hospedó 5 noches en abril de 2024
Respuesta de Leo Murphy el 29 abr. 2024
Thank you for staying with us. We appreciate your feedback. Your comments will be passed along to our housekeeping leadership to ensure that stayover service is being monitored more closely. In the future, please don't hesitate to call the front desk during your stay and someone can be sure that you receive any/all additional amenities that are required. All the best.

10/10 Excelente

Shannon

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Fantastic staff. Everyone was very helpful & friendly. Cool pool & hot tub. Fun rustic decor. Amazing room. We had a king bunk bed suite. Lots of space.
Se hospedó 1 noche en abril de 2024
Respuesta de Leo Murphy el 26 abr. 2024
Thank you for staying with us! We truly appreciate such a positive review and all of the kind words about our hotel. Please come back and see us again soon!

10/10 Excelente

Deborah

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I have a wonderful testimony of my stay at Stoney Creek in Des Moines, Iowa. I did a dumb thing and decided I was going to put my wallet under the mattress while I went down to sit in the hot tub and then totally forgot to get it when I left the next morning. I stopped 25 miles out of Kansas City to get gas and I freaked when I realized what I had done. Called the Hotel and spoke to the manager and he went up and found it and had it sent to my home! I can't remember his name but I am soooooo grateful. Thankfully a police officer filled up my tank and got me home. Stoney Creek Hotel in Des Moines is always my place to stay when I travel north to Minneapolis/Wisconsin!!!! Deb Carlson
Se hospedó 1 noche en marzo de 2024
Respuesta de Leo Murphy el 25 abr. 2024
Thank you for staying with us! We truly appreciate the kind words and the positive review. We are happy that we were able to assist you in such a challenging situation. Hope to see you again soon!

4/10 Mediocre

Gage

Le gustó: Limpieza, personal y atención
No le gustó: Estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Leo Murphy el 25 abr. 2024
Thank you for staying with us. We apologize that your stay was not everything you hoped it would be. Please let us know what went wrong with your stay so we can make any necessary improvements. All the best.

10/10 Excelente

Cierra

Viajó con su pareja
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Loved the indoor/outdoor pool! Very cool rooms, will stay again!
Se hospedó 1 noche en abril de 2024
Respuesta de Leo Murphy el 22 abr. 2024
Thank you for staying with us! We appreciate the review and hope to see you again soon.

10/10 Excelente

Rebecca

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Live it
Se hospedó 1 noche en abril de 2024
Respuesta de Leo Murphy el 22 abr. 2024
Thank you for staying with us! We appreciate the review and hope to see you again soon.

10/10 Excelente

Denise

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en abril de 2024
Respuesta de Leo Murphy el 22 abr. 2024
Thank you for staying with us! We appreciate the review and hope to see you again soon.

6/10 Aceptable

Julie

Viajó con su familia
Le gustó: Limpieza, servicios
The swimming pool was freezing cold and overcrowded.
Se hospedó 1 noche en abril de 2024
Respuesta de Leo Murphy el 22 abr. 2024
Thank you for staying with us. Your feedback has been passed along to our management team for review. All the best.

8/10 Bueno

Morgan

Viajó con su pareja, Viajó por negocios
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Friendly welcoming staff
Se hospedó 1 noche en abril de 2024
Respuesta de Leo Murphy el 22 abr. 2024
Thank you for staying with us! We appreciate the review and hope to see you again soon.

10/10 Excelente

Jamie

Se hospedó 1 noche en abril de 2024
Respuesta de Leo Murphy el 9 may. 2024
Thank you for staying with us! We appreciate the review and hope to see you again soon.

10/10 Excelente

MATTHEW

Se hospedó 1 noche en abril de 2024
Respuesta de Leo Murphy el 9 may. 2024
Thank you for staying with us! We appreciate the review and hope to see you again soon.

8/10 Bueno

Charles

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Leo Murphy el 18 abr. 2024
Thank you for staying with us! We appreciate the review and hope to see you again soon.

10/10 Excelente

Jonny

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Got an upgrade for thee same price and loved it. Will definitely be back soon. The cottages were very nice and roomy as well.
Se hospedó 1 noche en abril de 2024
Respuesta de Leo Murphy el 17 abr. 2024
Thank you for staying with us! We appreciate the kind words and the positive review. Hope to see you again soon!