Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado una estadía con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, tanto positivas como negativas.Más informaciónSe abre en una nueva ventana
Evaluación: 10 - Excelente. 460 de 815 opiniones" "
10 - Excelente
460
Evaluación: 8 - Bueno. 234 de 815 opiniones" "
8 - Bueno
234
Evaluación: 6 - Aceptable. 57 de 815 opiniones" "
6 - Aceptable
57
Evaluación: 4 - Mediocre. 31 de 815 opiniones" "
4 - Mediocre
31
Evaluación: 2 - Terrible. 33 de 815 opiniones" "
2 - Terrible
33
8,8/10
Limpieza
9,0/10
Personal y atención
8,4/10
Servicios
8,6/10
Estado de la propiedad e instalaciones
8,2/10
Cuidado del medio ambiente
Opiniones
2/10 Terrible
patricio
Viajó con su familia
10 sept. 2023
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
No respetan el precio quedisen yegas al lugar y tesalen con que esmas delo que original mente abia dicho muimala recomendación no lo recomiendo malos
patricio
Se hospedó 5 noches en agosto de 2023
Respuesta de General Manager el 24 oct. 2023
Thank you for staying with us. I am very sorry that there was a misunderstanding with the price that you paid for the room. We charged exactly the rate that you booked online.
10/10 Excelente
Cliente verificado
2 ene. 2021
Cliente verificado
Se hospedó 1 noche en diciembre de 2020
Respuesta de babak el 2 ene. 2021
Thank You !
We do look forward to your next visit.
8/10 Bueno
BEATRIZ
21 ene. 2019
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Muy buena opción
Muy buena, sólo creo que el desayuno lo podrían mejorar, por lo menos ponerlo al mismo nivel de los otros Marriott y NO usar desechables.
BEATRIZ
Se hospedó 1 noche en enero de 2019
Respuesta de Amanda el 22 ene. 2019
Thank you for your review, we are glad to hear that you enjoyed your stay! We will certainly forward your comments along to the appropriate department, and are happy to offer our guests a wide range of options for breakfast between the fully equipped kitchen in every suite and our complimentary continental breakfast. Thank you again for staying with us, we hope to see you again soon!
8/10 Bueno
Guillermo, México
12 ene. 2015
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
excelente ubicación
todo muy bien
Guillermo
10/10 Excelente
Joshua
2 may. 2024
Le gustó: Personal y atención, estado de la propiedad e instalaciones
Staff was excellent, room was incredibly nice, and my stay was super nice.
Joshua
Se hospedó 1 noche en abril de 2024
Respuesta de Ryan Phillips, General Manager el 2 may. 2024
Thank you for the kind words, Joshua. It's always great to hear when our guests have such a well-rounded, enjoyable stay!
10/10 Excelente
LaToya
26 abr. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Thank you for your hospitality and friendly stay!
LaToya
Se hospedó 1 noche en abril de 2024
Respuesta de Ryan Phillips, General Manager el 30 abr. 2024
This is exactly why we're in this business! We love taking care of our guests so that they can properly enjoy themselves here in colorful Colorado!
8/10 Bueno
Derek
Viajó con su familia
22 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice
Derek
Se hospedó 4 noches en abril de 2024
Respuesta de Ryan Phillips, General Manager el 22 abr. 2024
Thank you for being so "nice" Derek! Once our pool area opens up next month, things will go from good to GREAT.
10/10 Excelente
Juniper
15 abr. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Had a later check in with a last minute reservation. Front desk was very friendly and accommodated my request for a first floor room!
Juniper
Se hospedó 1 noche en abril de 2024
Respuesta de Ryan Phillips, General Manager el 15 abr. 2024
Operating a hotel requires a 24-hour guest service team and we are proud to know our guests will be taken care of no matter what time they need assistance. Thanks Juniper!
10/10 Excelente
laura
Viajó con su familia
22 mar. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Breakfast is always nice.
A little more variety of warm food would be cool(same thing every day)
over all it is a 10 from me
I love this hotel!
I truly do appreciate the Staff.
The Staff is what make this place what it is!
Great Job!
laura
Se hospedó 1 noche en marzo de 2024
Respuesta de Ryan Phillips, General Manager el 22 mar. 2024
Thank you so much for the kind words, Laura. We really do have a great team here taking care of our guests, and we're lucky to have engaging and loyal visitors like you!
10/10 Excelente
Brandon
Viajó con su familia y niños pequeños
18 mar. 2024
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
The kitchen and BR
Brandon
Se hospedó 1 noche en marzo de 2024
Respuesta de Ryan Phillips, General Manager el 19 mar. 2024
Thanks Brandon! We agree, the spacious rooms and fully-stocked kitchens are ideal for maximum comfort and convenience.
2/10 Terrible
Charlotte
Viajó con su familia
26 feb. 2024
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
No one ever came to our room to throw garbage or even clean. Website claimed breakfast included and we went both Sunday and Monday before our ventures to have breakfast and BOTH mornings they claimed “short staffed” and breakfast was not there or ready. Not even fruit!
Charlotte
Se hospedó 2 noches en febrero de 2024
Respuesta de Kevin Parker el 4 mar. 2024
Thank you for taking the time to let us know about your experience while staying with us. I do see you stayed with us 2 night as a standard for Towne Place Suites we do a refresh on the rooms every 3rd day. I am so sorry you were not informed of this standard. I hope you choose to stay with us again when your travels bring you back to the area. If you do have any other questions please reach out to the hotel directly.Sincerely, Kevin Parker Assistant General Manager
10/10 Excelente
Shaelynn
Viajó con su familia
19 feb. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Clean property in a convenient location
Shaelynn
Se hospedó 6 noches en febrero de 2024
Respuesta de Theresa - TownePlace Suites Denver West el 26 feb. 2024
Thank you Shaelynn for your kind words and 5 out of 5 review! We hope to see you again soon!
10/10 Excelente
Jason
4 feb. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Own kitchen
Jason
Se hospedó 2 noches en febrero de 2024
Respuesta de Theresa - TownePlace Suites Denver West el 6 feb. 2024
Thank you Jason for your 5 out of 5 review. We are glad you enjoyed your stay with us and we hope to see you again soon!
10/10 Excelente
darcy
Viajó con su familia
1 feb. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Food hotel mini suite , check in vas fast and very friendly ,
Room with all commodities you can need.
Full kitchen full with cooking utensiles, stove , dish washer , fridge,.
Clean and ample
Good sofa bed.
Would recomnend.
Breakfast is complementary and good
darcy
Se hospedó 1 noche en enero de 2024
Respuesta de General Manager el 1 feb. 2024
Dear: Darcy Thank you so much for choosing to stay with us at Towneplace Suites Denver West. I am excited to hear that you enjoyed your stay. We hope you will come back and see us again soon. Sincerely General Manager
6/10 Aceptable
kellie
Viajó con su familia
30 ene. 2024
Le gustó: Personal y atención
Ita close to everything Lakewood and Golden. Amenities were average to good. Needs some minor upkeep for chipped paint, broken moldings, worn furnishings. It was clean and staff was friendly and accomodating.
kellie
Se hospedó 5 noches en enero de 2024
Respuesta de General Manager el 30 ene. 2024
Dear: KellieThank you for writing a review about your recent stay at Towneplace Suites Denver West. We are sorry you were unhappy with our guestrooms. We appreciate your feedback and will keep your comments in mind while we work to improve our guest experience. We hope you’ll stay with us again soon and tell us what you think about our improvements.Sincerely General Manager
10/10 Excelente
abel
Viajó por negocios
29 ene. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
very good
abel
Se hospedó 2 noches en enero de 2024
Respuesta de General Manager el 30 ene. 2024
Dear: AbelThanks for staying here at Towneplace Suites Denver West. We’re glad you were able to sample our,excellent service. We look forward to welcoming you back.Sincerely General Manager
10/10 Excelente
Joyce
1 ene. 2024
Joyce
Se hospedó 2 noches en diciembre de 2023
Respuesta de Theresa - TownePlace Suites Denver West el 4 ene. 2024
Thank you so much Joyce for your 5 out of 5 review! We hope we get to see you again some time soon!
8/10 Bueno
JUAN CARLOS
Viajó con su familia y niños pequeños, Viajó por negocios
30 dic. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Good service
JUAN CARLOS
Se hospedó 1 noche en diciembre de 2023
Respuesta de General Manager el 2 ene. 2024
Dear: JuanThank you for choosing to stay with us at Towneplace Suites Denver west. We hope that you had an excellent stay, and we look forward to seeing you again in the future. Sincerely,
8/10 Bueno
Travis
Viajó con su familia
29 dic. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Travis
Se hospedó 1 noche en diciembre de 2023
Respuesta de General Manager el 2 ene. 2024
Dear: Travis Thank you for choosing to stay with us at Towneplace Suites Denver west. We hope that you had an excellent stay, and we look forward to seeing you again in the future. Sincerely,
10/10 Excelente
Shari
Viajó con su pareja
22 dic. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Shari
Respuesta de General Manager el 9 feb. 2024
Dear: ShariThank you for posting about your experience at Towneplace Suites Denver West. It appears from your score that you enjoyed your stay. We hope to welcome you back again soon.Sincerely General Manager
10/10 Excelente
Corri
Viajó con su familia
22 dic. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Awesome
Amazing. They ran out of the room i original room i booked and they upgraded me to a 2 bedroom suite free of charge.
Corri
Se hospedó 1 noche en diciembre de 2023
Respuesta de General Manager el 1 feb. 2024
Dear: Corri Thank you for choosing to stay with us. I am very glad that we were able to get you an upgraded room that you enjoyed. We hope you will return to see us again in the future. Sincerely General Manager
10/10 Excelente
David
10 dic. 2023
David
Se hospedó 2 noches en diciembre de 2023
Respuesta de General Manager el 2 ene. 2024
Dear: DavidThank you for choosing to stay with us at Towneplace Suites Denver west. We hope that you had an excellent stay, and we look forward to seeing you again in the future. Sincerely,
10/10 Excelente
Monica
Viajó con su pareja
8 dic. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Monica
Respuesta de General Manager el 9 feb. 2024
Dear: MonicaThank you for posting about your experience at Towneplace Suites Denver West. It appears from your score that you enjoyed your stay. We hope to welcome you back again soon.Sincerely General Manager
10/10 Excelente
Kimberlee, Durango
Viajó con su familia
1 dic. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
DJ (front desk clerk) was excellent. The place was clean and comfortable.
Kimberlee
Se hospedó 1 noche en noviembre de 2023
Respuesta de General Manager el 27 dic. 2023
Dear: Ms. YearginI am glad that you enjoyed your stay. We hope to see you again when you return to Denver.
6/10 Aceptable
Shawn
Viajó con su familia
20 nov. 2023
No le gustó: Limpieza
Not clean at first
When we arrrived an checked into room. The restroom was not clean especially the toilet.
Shawn
Se hospedó 2 noches en noviembre de 2023
Respuesta de General Manager el 21 nov. 2023
Thank you for sharing your candid feedback of your stay at TownePlace Suites Denver West. We’re very sorry that your expectations were not met in the area of housekeeping. We’re actively working with our housekeeping team to focus on cleanliness and comfort throughout the property. We’ve made note that the condition of the bathroom and we’ll keep your concerns in mind as we evaluate refresh options at TownePlace Suites Denver West. Thank you again, and we’ll hope you’ll stay with us again soon.
8/10 Bueno
Helene
17 nov. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Helene
Se hospedó 4 noches en noviembre de 2023
Respuesta de General Manager el 21 nov. 2023
Thank you for your staying with us. Whenever you’re back in Lakewood, we hope you’ll choose TownePlace Suites Denver West Federal Center. We’ll take very good care of you!
10/10 Excelente
Cliente verificado
9 nov. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
We have stayed there before. Everything was fine
Cliente verificado
Se hospedó 1 noche en noviembre de 2023
Respuesta de General Manager el 9 nov. 2023
Thanks for staying here at Towneplace Suites Denver West. We’re glad you were able to sample ourexcellent service. We look forward to welcoming you back!Sincerely General Manager
10/10 Excelente
Todd
Viajó con su pareja
6 nov. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Wonderful hotel, great rooms and very clean. Kevin the front desk manager was super friendly and very helpful.
Todd
Se hospedó 3 noches en noviembre de 2023
Respuesta de General Manager el 6 nov. 2023
Dear: GuestThank you for staying with us. I am glad that you enjoyed your stay and that my team was helpful. We hope to see you again in the future.
4/10 Mediocre
Julie
Viajó con su familia
29 oct. 2023
Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
Won’t be returning
This place needs TLC… very dowdy. Doors and windows don’t shut well and not only can you hear everything people above do but the housekeepers are super noisy in the halls… chatting, talking on headsets and blasting music!
Julie
Se hospedó 5 noches en octubre de 2023
Respuesta de General Manager el 30 oct. 2023
Dear: GuestI am sorry you did not enjoy your stay. We will share your feedback concerning your stay so we can improve the experience for future hotel guest. Sincerely
10/10 Excelente
Emily
28 oct. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The property was clean and attractive and in a convenient area of Lakewood to everything i needed. Staff was friendly and helpful.
Emily
Se hospedó 2 noches en octubre de 2023
Respuesta de General Manager el 30 oct. 2023
Dear: Guest Thank you for staying with us. We are glad you enjoyed your stay. Sincerely
10/10 Excelente
Kathleen
9 oct. 2023
Le gustó: Estado de la propiedad e instalaciones
We stayed a week with no troubles at all.
Kathleen
Se hospedó 5 noches en octubre de 2023
Respuesta de Theresa - TownePlace Suites Denver West el 19 oct. 2023
Thank you Kathleen for your nice comments and we look forward to seeing you again soon!
10/10 Excelente
Jeremy
4 oct. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
That was really good and they was so Very Nice.
Jeremy
Se hospedó 8 noches en septiembre de 2023
Respuesta de Theresa - TownePlace Suites Denver West el 19 oct. 2023
Thank you Jeremy for your nice comments and we look forward to seeing you again soon!
8/10 Bueno
Elizabeth
Viajó con su pareja
2 oct. 2023
The staff was very nice, the concept was good. Breakfast was as expected for a limited service property. It was nice to have a kitchenette. The front entrance was a little odd, but maybe that way for security. Located in an older neighborhood. Overall we were happy.
Elizabeth
Se hospedó 3 noches en septiembre de 2023
Respuesta de Theresa - TownePlace Suites Denver West el 19 oct. 2023
Thank you Elizabeth for your nice comments and we hope to see you again soon!
6/10 Aceptable
Mags
Viajó con su familia
2 oct. 2023
Mags
Se hospedó 5 noches en septiembre de 2023
Respuesta de Theresa - TownePlace Suites Denver West el 19 oct. 2023
Thank you for your review and we hope to see you again soon!
4/10 Mediocre
David
16 sept. 2023
Le gustó: Limpieza
No le gustó: Comodidad de la habitación
Disrupted sleep and no nighttime office support.
Our reservation was mysteriously cancelled, and it took phone calls and Hotels.com chat to get that corrected. My first call to Hotels.com was answered by a man with loud talking and a baby crying in the background; I first thought it was a scam. On the second night the occupant above our room was loudly pacing (stomping), back and forth, for a couple of hours. It was quite loud and disrupted our sleep. All of our calls to the front office at 11:00 p.m. were never answered. The breakfast was okay and the room was clean, so no issues there. Overall, we would not stay here again.
David
Se hospedó 2 noches en septiembre de 2023
Respuesta de General Manaer el 24 oct. 2023
Dear: Guest I am sorry that you had to deal with reservations issues. It appears this was canceled by your booking partner, and I do not have an answer for that. I also see that you had a complaint with the 800 number support that you called. Unfortunately, we do not have control over the support line for them. I am glad that your room was clean and well appointed. We hope to see you again soon.
8/10 Bueno
David
13 sept. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
There were socks from the previous guest left in our room, and there was a thick layer of dust on some of the furniture. I also absolutely HATE you use single-use plastics for the free breakfast. Get with the times and stop killing the planet!
David
Se hospedó 6 noches en septiembre de 2023
Respuesta de General Manager el 24 oct. 2023
Dear: Guest I am very sorry that you experienced cleaniness issues during your stay. Thank you for letting us know so that we can correct that moving forward. Unfortunately, the breakfast supplies are mandated by Marriott. I can inform you that all of our products are biodegradable and recyclable. We have eliminated all foam products from our breakfast.
4/10 Mediocre
Cliente verificado
Viajó con su familia
13 sept. 2023
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Overpriced and under kept
Property was very dirty and not well kept. Requested room chang due to stains in the bathroom, peeling floors and nasty smell. Office manager seemed annoyed by our request and tossed new keys on the counter without saying any words. The guestroom phone didn't work in either room, making it difficult to quickly contact the front desk. The smaller bedroom in the suite had a crumpled up dirty napkin in the floor and both rooms in the suite had little brown stain spots on the bedding. Out toilet clogged and maintenance left water splashed all over bathroom floor and toilet seat after plunging (gross). Overall, stay did not meet standards of the Marriott brand or experience.
Cliente verificado
Se hospedó 4 noches en septiembre de 2023
Respuesta de GM el 6 nov. 2023
Dear: Guest I am very sorry you did not enjoy your stay. I have shared your feedback with our team so that we can improve in this area. We hope you will come back and see us again in the future.
10/10 Excelente
nicholas
Viajó con su pareja
10 sept. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Loved our stay, kind out in the sticks
nicholas
Se hospedó 6 noches en septiembre de 2023
Respuesta de General Manager el 24 oct. 2023
Thank you for staying with us. We hope to see you again soon in the future.
6/10 Aceptable
Cliente verificado
3 sept. 2023
Le gustó: Limpieza, personal y atención, comodidad de la habitación
Cliente verificado
Se hospedó 1 noche en agosto de 2023
8/10 Bueno
Tammy
30 ago. 2023
Le gustó: Limpieza, personal y atención
No le gustó: Estado de la propiedad e instalaciones
Great hotel but needs an update.
Excellent customer service!! Every employee we encountered was smiling and friendly. The room itself was very clean. But obviously worn down - the carpet was no longer stretched fully and showed the wear, the walls (especially in the hallways) needed fresh paint, and they were using air fresheners to cover up the “used” smell of the building. The location was convenient, and the restaurant only a block away was fantastic! We stayed three nights and had an overall very good experience.
Tammy
Se hospedó 3 noches en agosto de 2023
Respuesta de General Manager el 24 oct. 2023
Thank you for staying with us. We hope to see you again soon in the future.
10/10 Excelente
Valerie
28 ago. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Home Felt Stay Nestled in the Trees
Perfect spot to stay if you are in town for a Bronco's game, gaming or other special event. Very comfortable and homey. We will stay again in the future.
Valerie
Se hospedó 1 noche en agosto de 2023
Respuesta de General Manager el 24 oct. 2023
Thank you for staying with us. We hope to see you again soon in the future.
10/10 Excelente
Jay
Viajó con su pareja
24 ago. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Room was nice
Jay
Se hospedó 4 noches en agosto de 2023
10/10 Excelente
Dale
20 ago. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Dale
Se hospedó 3 noches en agosto de 2023
8/10 Bueno
SHANNON
Viajó con su familia
20 ago. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
SHANNON
Se hospedó 3 noches en agosto de 2023
8/10 Bueno
Stephen
Viajó con su pareja
16 ago. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The breakfast was lousy. The coffee was terrible.
Stephen
Se hospedó 2 noches en agosto de 2023
4/10 Mediocre
Debra
15 ago. 2023
Debra
Se hospedó 5 noches en agosto de 2023
8/10 Bueno
V
21 jul. 2023
Le gustó: Personal y atención
Amenities and property were of good value, breakfast service and food selections were very good and desk staff were helpful and friendly.
Condition of property is beginning to show age and cleanliness of rooms could be better monitored, found the room air conditioner struggling with 90-100 degree heat but also found A/C unit filters dirty(personally cleaned those), which seemed to help air conditioner better cope. Found dirty silverware in kitchen drawer and then washed all dishes before use during my stay.
V
Se hospedó 3 noches en julio de 2023
Respuesta de Barbara E. el 24 jul. 2023
Thank you for your review of the hotel. We are happy you enjoyed your stay with us. I have got with my housekeeping department to ensure that all guest rooms are fully cleaned.
4/10 Mediocre
James, Prescott
20 jul. 2023
Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
Poorly maintained
James
Se hospedó 2 noches en julio de 2023
10/10 Excelente
DWIGHT
11 jul. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
amazing
DWIGHT
Se hospedó 1 noche en julio de 2023
Respuesta de Barbara E. el 24 jul. 2023
Thank you for your review! We look forward to seeing you again the next time you are in Denver.
10/10 Excelente
Kyle
6 jul. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Perfect
While on our Anniversary we booked 5 star stays. Our last day in Denver I wanted to be close to a specific store to do some shopping, That's how I selected Towne suites. I was surprised how much money we saved and how nice it was. We will book again in the future and have some extra money left over. Our nightly cost were going over $850 this trip until reserving here. Everyone at the desk was friendly and helpful. The other hotel we stayed at they were pretentious and rude. The night clerk made us feel like family and the dog in the lobby was so sweet and adorable.