Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado una estadía con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, tanto positivas como negativas.Más informaciónSe abre en una nueva ventana
Evaluación: 10 - Excelente. 600 de 1001 opiniones" "
10 - Excelente
600
Evaluación: 8 - Bueno. 198 de 1001 opiniones" "
8 - Bueno
198
Evaluación: 6 - Aceptable. 100 de 1001 opiniones" "
6 - Aceptable
100
Evaluación: 4 - Mediocre. 58 de 1001 opiniones" "
4 - Mediocre
58
Evaluación: 2 - Terrible. 45 de 1001 opiniones" "
2 - Terrible
45
9,2/10
Limpieza
8,8/10
Personal y atención
8,2/10
Servicios
9,0/10
Estado de la propiedad e instalaciones
8,6/10
Cuidado del medio ambiente
Opiniones
10/10 Excelente
Guadalupe
Viajó con su familia
23 oct. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Guadalupe
Se hospedó 1 noche en octubre de 2023
Respuesta de Front Office Manager el 24 oct. 2023
Thank you for staying with us at The ART Hotel, Guadalupe! We are glad to hear that you enjoyed your stay with us. We love to see your smile in that photo with Otter (the horse statue).
10/10 Excelente
Omar
Viajó con su familia y niños pequeños, Viajó con su familia
19 oct. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excelente
Omar
Se hospedó 3 noches en octubre de 2023
Respuesta de Front Office Manager el 24 oct. 2023
Thank you for staying at The ART Hotel Omar! We are glad to hear that you enjoyed your stay with us. We look forward to seeing you again in the future.
8/10 Bueno
Alejandro
Viajó con su pareja
3 oct. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Bonito aunque la vista a las montañas no es tan buena
Alejandro
Se hospedó 3 noches en septiembre de 2023
Respuesta de Gerente de Recepción el 4 oct. 2023
Gracias por su informe, Alejandro. Lo siento que no pudo ver a las montañas en su cuarto.
10/10 Excelente
DILCIA
Viajó con su pareja
6 dic. 2021
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
La vista
DILCIA
Se hospedó 1 noche en noviembre de 2021
Respuesta de Aaron el 7 dic. 2021
Thank you for your review!
4/10 Mediocre
Lourdes Villagomez
Viajó con su pareja
21 oct. 2021
No le gustó: Personal y atención, servicios
They charge a $20USD amenity fee per day without mentioning it before. They try to charge some extra meals we didn’t have.
Lourdes Villagomez
Se hospedó 3 noches en octubre de 2021
Respuesta de Zharia el 24 oct. 2021
Hi Ms. Villagomez,
With our $20 per night Urban Amenity Fee, we are giving it back to our guests through a credit from our onsite restaurant, FIRE. I reviewed your reservation and saw that we gave you a full credit for the restaurant charges in addition to an extra refund. If you would like a receipt and additional details on what the refund is for, please call our front desk and provide an email. Thank you!
8/10 Bueno
MARCO J
Viajó con su familia
19 jul. 2021
Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
En general todo bien, lo único malo fue el check in donde me querían cobrar extra por llegar 1 hora antes del horario de entrada.
Por lo demás todo bien
MARCO J
Se hospedó 2 noches en julio de 2021
Respuesta de Lenaya el 24 jul. 2021
Gracias por tu reseña.
8/10 Bueno
Maria Delia
Viajó con su familia
16 jul. 2021
Le gustó: Personal y atención, comodidad de la habitación
Mi calificación sería de 7.5
No está mal el hotel aunque pensé que iba a estar mejor. La ubicación es buena si quieres ver museos y el Capitolio. Lejos del centro de la ciudad.
Maria Delia
Se hospedó 1 noche en julio de 2021
Respuesta de Lenaya el 24 jul. 2021
Gracias por tu reseña.
6/10 Aceptable
Enrique
5 abr. 2021
Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
No le gustó: Personal y atención
obro indebido
Me cargaron 6816.23 el 25 de Marzo al check in. Yo creí que solo era para gastos adicionales, pero si lo hicieron y mi estancia ya estaba pagada con noches gratis de Hotel.com
Que hago ?
Enrique
Se hospedó 2 noches en marzo de 2021
Respuesta de Lenaya el 17 abr. 2021
Gracias por tu reseña. Comuníquese directamente con el hotel para discutir cualquier problema con su factura. Estaremos encantados de ayudarle.
10/10 Excelente
Lianet
Viajó en grupo
4 mar. 2021
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
I definitely recommended it
Lianet
Se hospedó 1 noche en marzo de 2021
6/10 Aceptable
Isaac
4 ene. 2021
Le gustó: Comodidad de la habitación
No le gustó: Limpieza
Mediocre
Overrated. Too expensive for the mediocre service and regular experience you get.
We are now 10 months into the pandemic and still this hotel cannot manage a way to ensure your room is clean. It is too easy to say “because of the pandemic”, still they use that excuse for everything. Disappointed.
Isaac
Se hospedó 4 noches en diciembre de 2020
4/10 Mediocre
Cliente verificado
18 jun. 2019
Cliente verificado
Se hospedó 2 noches en junio de 2019
Respuesta de the ART, a hotel el 18 jun. 2019
Dear guest,
Thank you for your review. We wish you all the best in all you future endeavors.
10/10 Excelente
Cliente verificado
Viajó con su pareja, Viajó en grupo
22 abr. 2019
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Cliente verificado
Se hospedó 2 noches en abril de 2019
Respuesta de The Art team el 23 abr. 2019
Dear guest thank you for your positive feedback. We hope to see you again soon.
10/10 Excelente
Natalie
27 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great place to stay!
Natalie
Se hospedó 2 noches en abril de 2024
8/10 Bueno
Julia, Bethesda
Viajó en grupo
8 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great location for fun art trip
Julia
Se hospedó 2 noches en marzo de 2024
Respuesta de Star Front Desk Supervisor el 12 abr. 2024
Good afternoon, thank you for taking the time to leave us some honest feedback! We look forward to seeing you again very soon.
10/10 Excelente
Florian
Viajó con su familia
31 mar. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great location, very neat and nice facilities
Florian
Se hospedó 1 noche en marzo de 2024
Respuesta de Star Front Desk Supervisor el 2 abr. 2024
Good morning,Thank you for leaving us some honest feedback. We are happy to hear that you enjoyed your stay with us. We look forward to seeing you again very soon.
10/10 Excelente
Emily
Viajó con su pareja
25 mar. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I always come back to the art hotel every time I visit Denver after moving away a few years ago. It is in such a nice quiet area next to the art museum and has great quick food options nearby! Huge fan of the restaurant there as well.
Emily
Se hospedó 4 noches en marzo de 2024
Respuesta de Star Front Desk Supervisor el 25 mar. 2024
Good morning, thank you for choosing the Art Hotel to stay at every time! We are happy to hear you choose us and we continue to bring you back as welll. We look forward to seeing you again very soon.
10/10 Excelente
Parisa
19 mar. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great customer service
Parisa
Se hospedó 1 noche en marzo de 2024
Respuesta de Star Front Desk Supervisor el 23 mar. 2024
Good afternoon, thank you for the honest feedback! We appreciate it and look forward to seeing you again very soon!
8/10 Bueno
TreeTop Child
8 mar. 2024
TreeTop Child
Se hospedó 1 noche en marzo de 2024
Respuesta de Star Front Desk Supervisor el 2 abr. 2024
Good morning,Thank you for leaving us some honest feedback. We are happy to hear that you enjoyed your stay with us. We look forward to seeing you again very soon.
10/10 Excelente
Laurie, New York
Viajó con su pareja
25 feb. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Loved the art. Room was very comfortable and clean. Great restaurant and bar.
Laurie
Se hospedó 1 noche en febrero de 2024
Respuesta de Star Front Desk Supervisor el 23 mar. 2024
Good afternoon, thank you for the honest feedback! We appreciate it and look forward to seeing you again very soon!
10/10 Excelente
Brent
24 feb. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Brent
Se hospedó 4 noches en febrero de 2024
Respuesta de Star Front Desk Supervisor el 23 mar. 2024
Good afternoon, thank you for the honest feedback! We appreciate it and look forward to seeing you again very soon!
10/10 Excelente
Kate
Viajó en grupo
22 ene. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Rooms were very big and in great shape. This is an excellent hotel and value.
Kate
Respuesta de Front Office Manager el 15 feb. 2024
Thank you for staying with us at The ART Hotel, Kate. It was a pleasure to host you and we are glad to hear that you enjoyed your hotel room.
8/10 Bueno
Sandra
Viajó con su familia
16 ene. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Beware Resort Fees
Be warned! This hotel charges over $20 a day in resort fees that I was told cover the “complimentary” beverages in the room. Just wrong!
Sandra
Se hospedó 2 noches en enero de 2024
Respuesta de Front Office Manager el 15 feb. 2024
Our apologies that the 20 nightly urban amenity fee was not clear to you at the time of booking. I do want to assure you that it covers more than just the beverages in the room. This does provide you with transportation services, complimentary wifi, drinks and snacks in your room, and an equivalent food and beverage credit at our restaurant FIRE. We hope that if you return, you are able to take advantage of all of these benefits.
10/10 Excelente
Jesse
Viajó con su pareja
14 ene. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Room was clean and nice
Jesse
Se hospedó 1 noche en enero de 2024
Respuesta de Front Office Manager el 18 ene. 2024
Thank you for staying with us at The ART Hotel, Jesse. Our housekeeping team takes pride in their work, and it is always great to hear positive feedback. Thank you for taking the time to leave a review for us.
10/10 Excelente
Mark, Louisville
13 ene. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Mark
Se hospedó 3 noches en enero de 2024
Respuesta de Front Office Manager el 18 ene. 2024
Thank you for staying with us at The ART Hotel, Mark. It was our pleasure to host you, and we hope to see you again in the future.
8/10 Bueno
Michael
Viajó con su familia
7 ene. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Michael
Se hospedó 2 noches en diciembre de 2023
Respuesta de Front Office Manager el 9 ene. 2024
Thank you for staying with us at The ART Hotel, Michael. It was our pleasure to host you, and we look forward to seeing you again in the future.
10/10 Excelente
Andrei, Hamilton
Viajó por negocios
3 ene. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Beautifully curated artwork that complements the property. Staff members are friendly and accommodating.
Andrei
Se hospedó 1 noche en diciembre de 2023
Respuesta de Front Office Manager el 4 ene. 2024
Thank you for staying at The ART Hotel, Andrei. It was our pleasure to have you and we are glad to hear you enjoyed your experience with the artwork and with the staff.
6/10 Aceptable
Kim
1 ene. 2024
The shower only got to lukewarm. I was hoping for a hot shower. The blow dryer has a hard time turning on.
Kim
Se hospedó 1 noche en diciembre de 2023
Respuesta de Front Office Manager el 4 ene. 2024
Thank you for staying with us at The ART Hotel, Kim. I am sorry to hear that you encountered some problems in your room during your stay. We hope that you chose to return in the future, and we would be happy to help resolve any problems that you may have during your future stays.
10/10 Excelente
Paul
Viajó con su pareja
1 ene. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Exceptional service, great staff, clean room, nice property. Beautiful art. Dog friendly
Paul
Se hospedó 1 noche en diciembre de 2023
Respuesta de Front Office Manager el 4 ene. 2024
Thank you, Paul, for staying with us at The ART Hotel. It was our pleasure to host you and your dog, and we are glad to hear that you enjoyed the property.
10/10 Excelente
Jeanne
Viajó con su familia
31 dic. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was like staying in an art gallery including the food presentation.
Jeanne
Se hospedó 6 noches en diciembre de 2023
Respuesta de Front Office Manager el 1 ene. 2024
Thank you for staying with us at The ART Hotel, Jeanne. It was our pleasure to have you and we are glad to hear that you enjoyed the art and the presentation of your food at Fire Restaurant.
10/10 Excelente
Jessica
Viajó con su pareja
17 dic. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Room was great. Thanks for a great visit
Jessica
Se hospedó 1 noche en diciembre de 2023
Respuesta de Front Office Manager el 21 dic. 2023
Thank you for staying with us at The ART Hotel. It was a pleasure to host you and we are happy to hear that you had a great experience with us.
10/10 Excelente
Steven
14 dic. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I like the novelty of having original art
Steven
Respuesta de Front Office Manager el 15 feb. 2024
It was a pleasure to host you at The ART Hotel, Steven. We are glad to hear that you enjoyed the ART collection.
10/10 Excelente
Jodell
14 dic. 2023
Jodell
Se hospedó 1 noche en diciembre de 2023
Respuesta de Front Office Manager el 17 dic. 2023
Thank you for staying with us at The ART Hotel. It was a pleasure to have you and give you a wonderful experience. We hope to see you again soon.
10/10 Excelente
Moyzes
4 dic. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Good overall place
Moyzes
Se hospedó 1 noche en diciembre de 2023
Respuesta de Front Office Manager el 6 dic. 2023
Thank you Moyzes for staying with us at The ART Hotel. We are glad to hear that everything was good overall and we hope to see you again in the future.
10/10 Excelente
Cliente verificado
3 dic. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Cliente verificado
Se hospedó 2 noches en diciembre de 2023
Respuesta de Front Office Manager el 6 dic. 2023
Thank you for your positive review of your stay at The ART Hotel. We look forward to seeing you again in the future.
10/10 Excelente
Carlotta
Viajó con su pareja
28 nov. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Fun spot great restaurant
Carlotta
Se hospedó 1 noche en noviembre de 2023
Respuesta de Front Office Manager el 1 dic. 2023
Thank you for staying with us at The ART Hotel, Carlotta. We would love to host you again at our hotel or restaurant.
8/10 Bueno
Cliente verificado
20 nov. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Hotel and staff were amazing. Only TV and phone did not work during our stay and our type of room was over booked. Ended up in with one bed instead of two.
Cliente verificado
Se hospedó 1 noche en noviembre de 2023
Respuesta de Front Office Manager el 22 nov. 2023
Thank you for your understanding regarding the problems that you experienced during your stay. We are glad to hear that you still think of the hotel and the staff as being amazing. We hope that you stay with us again in the future if your travels bring you back to Denver.
10/10 Excelente
Kennith
15 nov. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Kennith
Se hospedó 2 noches en noviembre de 2023
Respuesta de Front Office Manager el 18 nov. 2023
Thank you for staying with us at The ART Hotel, Kennith. We are excited to welcome you back again in the future for another excellent visit.
8/10 Bueno
Claudio
Viajó por negocios
15 nov. 2023
Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Claudio
Se hospedó 4 noches en noviembre de 2023
Respuesta de Front Office Manager el 16 nov. 2023
Thank you for leaving your review of The ART Hotel, Claudio. I am sorry to hear that you had a less than positive experience with service at our hotel. We hope to see you again in the future and better deliver on your expectations.
10/10 Excelente
Howard, Hudson
Viajó con su pareja
15 nov. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent hotel with friendly staff, large comfortable rooms, and an extremely pleasant restaurant with very good food and service. Right in the midst of several museums, and not too far from Union Station and the active neighborhood near that. (As is the case in many hotels, it’s almost impossible to get the AC not to blow right over the bed.)
Howard
Se hospedó 3 noches en noviembre de 2023
Respuesta de Front Office Manager el 18 nov. 2023
Thank you for staying with us and sharing your feedback regarding The ART Hotel, Howard. It was a pleasure to host you. We are sorry to hear that the Air Conditioning was bothersome, but glad that you were comfortable in the hotel and enjoyed the area.
8/10 Bueno
Joel
12 nov. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Joel
Se hospedó 2 noches en noviembre de 2023
Respuesta de Front Office Manager el 14 nov. 2023
Thank you for leaving us a review about your stay with us at The ART Hotel. We are glad to hear that you enjoyed your stay, and we look forward to hosting you again in the future.
6/10 Aceptable
Tiffany
8 nov. 2023
No le gustó: Limpieza
Art hotel plus restaurant.
The Art hotel by the Hilton was okay. I arrived at the hotel at 9pm and the young lady that services us was very quick. Only problem is the room didn't have a balcony as advertise by their photos. Another problem is in the room there was a dirty robe and ripes on the bed board. Beside that the moutain view was breathtaking. The restaurant is very expensive and was okay. I love that they would try to make drinks that you ask. They made strawberry lemonade and it was awesome. The location is great for any artist or artist lover. But they did have a hidden charger of valet charge when we didn't have a car. The area had some great foods like tiff's treats ( the cookies are good) but is pricey. It was fours dollars for two cookies.
Tiffany
Se hospedó 3 noches en noviembre de 2023
Respuesta de Front Office Manager el 10 nov. 2023
Thank you for your review of The ART Hotel, Tiffany. Our apologies that the cleanliness of your room was not up to our standards. While we do have some suites with balconies that are available to be reserved, the majority of our rooms do not have balconies. We are glad to hear that you enjoyed the view and the artwork here at the hotel, we hope to welcome you back in the future.
2/10 Terrible
Magali g
6 nov. 2023
Magali g
Se hospedó 3 noches en noviembre de 2023
6/10 Aceptable
Vanessa
5 nov. 2023
Le gustó: Limpieza, estado de la propiedad e instalaciones
Artsy, clean property with good breakfast options. The staff were nice enough, but need training on how to handle a power outage. They didnt seem to care about guest comfort and told us we couldnt be seated at the restaurant while we waited for the power in our rooms to come back on. So disappointing considering all the resort taxes and premium expectations.
Vanessa
Se hospedó 3 noches en noviembre de 2023
Respuesta de Front Office Manager el 10 nov. 2023
Thank you for your review of The ART Hotel Vanessa. I am sorry to hear that you were impacted by the area-wide power outage that occurred last week. We are sorry that we were unable to accommodate you at the restaurant during that time as well due to the lack of power to some of our vital equipment in our restaurant and kitchen. We hope that you chose to stay with us again in the future and that you will have a much smoother stay.
10/10 Excelente
Ruth
3 nov. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Ruth
Se hospedó 2 noches en octubre de 2023
Respuesta de Front Office Manager el 4 nov. 2023
Thank you, Ruth for staying with us at The ART Hotel. We look forward to the opportunity to host you again in the future.
10/10 Excelente
Joshua
30 oct. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Joshua
Se hospedó 2 noches en octubre de 2023
Respuesta de Front Office Manager el 4 nov. 2023
Thank you, Joshua for staying with us at The ART Hotel. We look forward to the opportunity to host you again in the future.
8/10 Bueno
Dan
Viajó por negocios
27 oct. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Dan
Se hospedó 1 noche en octubre de 2023
Respuesta de Front Office Manager el 28 oct. 2023
Thank you for your positive review of your stay at The ART Hotel. We hope to be able to host you again in the future and provide you with an even better hotel stay.
10/10 Excelente
Akshay
Viajó por negocios
25 oct. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Lovely experience
Akshay
Se hospedó 3 noches en octubre de 2023
Respuesta de Front Office Manager el 27 oct. 2023
Thank you for staying with us at The ART Hotel, Akshay. We are glad to hear that you had a lovely experience, and we hope to see you again in the future.
10/10 Excelente
Amy
Viajó con su familia, Viajó en grupo
24 oct. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Clean modern rooms with comfortable beds. Close to food and the Art Museum.
Amy
Se hospedó 2 noches en octubre de 2023
Respuesta de Front Office Manager el 24 oct. 2023
Thank you for staying at The ART Hotel, Amy. We are glad to hear that you liked your room and were able to rest well on our beds. We hope that you enjoyed everywhere that you went in Denver, and we hope to see you again in the future.
10/10 Excelente
Robert, Milton
22 oct. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Robert
Se hospedó 3 noches en octubre de 2023
Respuesta de Front Office Manager el 24 oct. 2023
Thank you for staying at The ART Hotel Robert! We are glad to hear that you enjoyed your stay with us. We look forward to seeing you again in the future.
10/10 Excelente
lynette
17 oct. 2023
lynette
Se hospedó 1 noche en octubre de 2023
Respuesta de Front Office Manager el 24 oct. 2023
Thank you for staying at The ART Hotel Lynette! We are glad to hear that you enjoyed your stay with us. We look forward to seeing you again in the future.