Sala de estar en el lobby

Opiniones sobre Sonesta ES Suites Denver South Park Meadows

3 out of 5
Sonesta ES Suites Denver South Park Meadows
7820 Park Meadows Dr, Lone Tree, CO

Opiniones

8,6

Excelente

Evaluación: 10 - Excelente. 447 de 802 opiniones" "
Evaluación: 8 - Bueno. 196 de 802 opiniones" "
Evaluación: 6 - Aceptable. 78 de 802 opiniones" "
Evaluación: 4 - Mediocre. 42 de 802 opiniones" "
Evaluación: 2 - Terrible. 39 de 802 opiniones" "

8,6/10

Limpieza

8,8/10

Personal y atención

8,8/10

Servicios

8,4/10

Estado de la propiedad e instalaciones

8,4/10

Cuidado del medio ambiente

Opiniones

2/10 Terrible

Stephanie, Avon

Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Service el 7 abr. 2024
Stephanie, we're truly sorry to hear that your experience did not meet your expectations. We strive to provide all guests with a pleasant stay, and we would appreciate the opportunity to understand and address your concerns. Please feel free to reach out to our management with more details. We hope to have the chance to better serve you in the future.

8/10 Bueno

José de Jesús

Viajó con su familia
Le gustó: Limpieza, comodidad de la habitación
Suite comoda para la familia
El lugar bien, anuncian desayuno caliente con variedad y no es asi, te dan a elegir entre varias cosas, ya empaquetadas.
Se hospedó 3 noches en marzo de 2022

10/10 Excelente

Erik

Viajó por negocios
Le gustó: Limpieza, comodidad de la habitación
Excelente
Muy bueno , el personal muy amable
Se hospedó 13 noches en noviembre de 2021

10/10 Excelente

ALEJANDRO J

Viajó con su familia
Le gustó: Limpieza, comodidad de la habitación
Se hospedó 2 noches en marzo de 2021
Respuesta de Hotel Management el 5 abr. 2021
Thank you so much for taking the time to tell us about your stay! We look forward to your next visit to the Lone Tree Area!

8/10 Bueno

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Es la segunda ve que me hospedo en este hotel.. muy limpio ,acogedor,tranquilo y muy buena ubicación!!
Se hospedó 2 noches en abril de 2020

8/10 Bueno

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Muy cómodas habitaciones limpio y tranquilo! Buena ubicación
Se hospedó 2 noches en marzo de 2020

10/10 Excelente

Cliente verificado

Se hospedó 1 noche en enero de 2020
Respuesta de Colin-GM el 27 ene. 2020
Thank you for your terrific feedback! Come back and see us again soon!

8/10 Bueno

Manuel

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Me gusto
Se hospedó 1 noche en marzo de 2019
Respuesta de Colin Grice, GM el 14 abr. 2019
Dear Manuel, De Nada.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación

2/10 Terrible

Christopher

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service el 30 abr. 2024
We appreciate your feedback, Christopher.Your experience is not on par with the level of service we're accustomed to sharing with our guests. We do hope for the chance to share a more positive experience with you soon.

10/10 Excelente

Glenda

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Love the staff
Se hospedó 5 noches en abril de 2024
Respuesta de Customer Service el 23 abr. 2024
Glenda, we are delighted to hear that you appreciated the team members at Sonesta ES Suites Denver South - Park Meadows. We pride ourselves on providing excellent service and it's wonderful to hear that we met your expectations. Thank you for sharing your positive experience. We look forward to seeing you again on your next visit!

10/10 Excelente

Gudrun

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The staff was super friendly and helpful . We have never encountered a more likeable staff, and we travel quite a bit. BUT: NO coffee maker (I requested one and a tiny one came right away) OUTLET by kitchen sink did not work. NO bathtub stopper (staff could not find one) NO phone (I had to walk to the front desk several times) NO alarm clock NO extra blanket NO clothes hangers NO night light in bathroom A MINIMUM of mismatched glasses and silverware. I the above mentioned items were corrected, our overall experience would have been even better. We MAY try SONESTA in West Denver at the end of May.
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service el 24 abr. 2024
Gudrun, thank you for choosing Sonesta ES Suites Denver South - Park Meadows and sharing your insights. It's wonderful to know that you found our team members welcoming and supportive. We appreciate you highlighting the areas where we could enhance our guest experience, especially in relation to room amenities. Your feedback is instrumental in helping us understand where improvements can potentially be made. We hope to have the opportunity to better serve you, perhaps at our location in West Denver, in the future.

10/10 Excelente

Danyelle

Viajó con su pareja
Le gustó: Limpieza, personal y atención
Loved the staff and the breakfast cooked every morning is always a plus
Se hospedó 3 noches en abril de 2024
Respuesta de Customer Service el 23 abr. 2024
Danyelle, it's wonderful to hear that you enjoyed your stay at Sonesta ES Suites Denver South - Park Meadows, especially with regard to our team members and the breakfast service. We appreciate your high praise and we look forward to hosting you again when you're back in the Denver area.

10/10 Excelente

Jorge

Le gustó: Limpieza
Good and pleasant stay
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service el 19 abr. 2024
Jorge, it's wonderful to hear about your enjoyable experience at Sonesta ES Suites Denver South - Park Meadows. We strive to provide a pleasant environment for all our guests and your feedback indicates we've succeeded. Hoping to see you again for another good stay. Safe travels!

8/10 Bueno

Nick

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Other than the ticking fridge/freezer it was pleasant. Our teammates had their vehicles broken into closer to Tech Center. This place felt safe.
Se hospedó 3 noches en abril de 2024
Respuesta de Customer Service el 15 abr. 2024
Nick, it's pleasing to know you found your stay at Sonesta ES Suites Denver South - Park Meadows to be agreeable and noted a sense of safety. We regret there were disturbances related to the refrigerator, and also sorry to hear about the unfortunate event with your teammates' vehicles at another location. We strive to maintain a secure and comfortable environment for all our guests and we're grateful for your feedback. We anticipate your return on your next visit to Denver.

2/10 Terrible

Keshawn

Viajó con su pareja
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
There are ticks in the bed
Se hospedó 3 noches en abril de 2024

6/10 Aceptable

Antoinette

Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service el 27 abr. 2024
We appreciate you taking the time to share your feedback, Antoinette.We regret that your experience with us was anything less than ideal. We look forward to sharing a more enjoyable experience with you soon.

8/10 Bueno

Amanda, Highlands Ranch

Le gustó: Limpieza
Se hospedó 7 noches en enero de 2024
Respuesta de Customer Service el 5 abr. 2024
Thank you for taking the time to share your review with us, Amanda!It's great to see we provided you with such an enjoyable experience. We're hoping we'll be seeing you again during your next visit to Sonesta ES Suites Denver South - Park Meadows. Thank you and have a wonderful day!

8/10 Bueno

Lynelle

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great room options for larger families. Would have been nice if the pool was indoors. Great gym and breakfast. We used the kitchen but the stove wasn't operational. Overall, it was a nice place to stay with family.
Se hospedó 4 noches en marzo de 2024
Respuesta de Customer Service el 19 mar. 2024
Lynelle, thank you for sharing your experience at Sonesta ES Suites Denver South - Park Meadows. We're pleased to know that our room options, well-equipped fitness center, and breakfast were appreciated by your family. However, we're sorry to hear there were difficulties with the kitchen facilities. We hope any inconvenience caused was minimal and we appreciate your understanding. We're glad you enjoyed your overall stay and we look forward to welcoming your family back in the future.

10/10 Excelente

Faith

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
For the price, everything was fine. My only issue was a strong musky smell in the room and bed, like BO. I did not have contact with staff other than at check in/out.
Se hospedó 2 noches en marzo de 2024
Respuesta de Customer Service el 12 mar. 2024
Faith, thank you for your feedback. We appreciate hearing about your stay at Sonesta ES Suites Denver South - Park Meadows. We regret that you experienced an unwanted odor in your room. Our team constantly strives for rooms to be fresh and clean, and we'd like to note that your experience isn't typical. Aside from this, we're glad that our colleagues at check-in/out met your expectations. We look forward to your next stay with us for an improved experience.

10/10 Excelente

Luis

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The room was spacious. Having a kitchenette is a plus. Thank you Mike for your great customer service.
Se hospedó 3 noches en marzo de 2024
Respuesta de Customer Service el 12 mar. 2024
Luis, we appreciate your kind words. It's delightful to know you enjoyed the ample dimensions of your room and the convenience of having a kitchenette. Thank you for acknowledging Mike's excellent service. We at Sonesta ES Suites Denver South - Park Meadows are dedicated to making your stay wonderful. Looking forward to having you stay with us again.

10/10 Excelente

Yi

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 9 noches en febrero de 2024
Respuesta de Customer Service el 11 mar. 2024
Yi, it's great to hear you had a wonderful stay at Sonesta ES Suites Denver South - Park Meadows. We sincerely appreciate your excellent rating. Join us again soon, we'd love the opportunity to provide another memorable visit.

8/10 Bueno

Sean

Le gustó: Limpieza
Se hospedó 2 noches en marzo de 2024
Respuesta de Customer Service el 11 mar. 2024
Thank you for taking the time to leave us a 4/5 rating, Sean!We're thrilled to know we've left you with a wonderful impression. We're looking forward to hosting you again so we can share an even better experience with you at Sonesta ES Suites Denver South - Park Meadows.

10/10 Excelente

Denise

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Comfortable bed. Loved my boyfriend and I got a corner room...it was quiet. Great water pressure and very hot water. decent kitchen. Not a fan of the timer for the cook top especially if I'm cooking chicken on low. We may stay there again for our weekend get away to spend alone time together. Hope we can request the same room being it's on the 3rd floor and a corner room. 👍👍
Se hospedó 3 noches en marzo de 2024
Respuesta de Customer Service el 5 mar. 2024
Denise, it's fantastic to hear you enjoyed your stay at Sonesta ES Suites Denver South - Park Meadows. We're delighted the corner location worked so well for you and that you had a positive experience with our amenities, highlighting the bed comfort, quietness, and kitchen. As to your comment concerning the cook top timer, we appreciate you sharing this feedback for us to consider. Looking ahead to your return, do ask about room preferences—we can't guarantee the same room, we'll do the utmost to accommodate your requests. We're looking forward to welcoming you back for another splendid weekend getaway!

10/10 Excelente

Meagan

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very quiet and accomodating for someone traveling for work but i can also see it being comfortable for well vehaved kids.
Se hospedó 6 noches en febrero de 2024
Respuesta de Customer Service el 4 mar. 2024
Meagan, it's heartening to read your remarks. It's a delight that Sonesta ES Suites Denver South - Park Meadows provided a tranquil setting for your work travel. We're pleased that you appreciated our versatile environment catering to both business travelers and families. Thank you for your kind words and we hope to have the pleasure of welcoming you back, whether for work or leisure.

10/10 Excelente

Bruce

Se hospedó 1 noche en enero de 2024
Respuesta de Customer Service el 20 mar. 2024
Bruce, thank you for your high rating! It's fantastic to know that your stay at Sonesta ES Suites Denver South - Park Meadows was satisfactory. We look forward to hosting you again in the future.

6/10 Aceptable

Kim

Viajó con su familia
Le gustó: Limpieza, estado de la propiedad e instalaciones
Just Mid
Newly remodeled hotel that still Lacked some modern comforts. The cooling system was subpar, thankfully it was winter. No phone plug ins unless you have a cube and even then only one side of the bed had an outlet. Our toilet seat was chipped and our room was missing one of the remotes. The space and TV’s were nice but didn’t make up for the other deficits. The free breakfast was mediocre at best. Disappointed.
Se hospedó 1 noche en enero de 2024
Respuesta de Customer Service el 30 ene. 2024
Kim, thank you for sharing your experience. Your feedback is vital to us. We understand you had concerns with certain amenities and utilities in your room. We also gather that our breakfast selection didn't quite meet your expectations. Rest assured, we are always striving for improvement and your insights will be taken into account as we continue to evolve. Your satisfaction is our priority and we hope you'll give us another chance to provide you with the enhanced experience you deserve.

6/10 Aceptable

Melissa

Se hospedó 1 noche en enero de 2024
Respuesta de Customer Service el 17 ene. 2024
Melissa, we've noticed your recent rating and we're determined to improve your next experiences with us. We're always working towards enhancing our guests' stays. We hope you choose to stay with us again soon.

6/10 Aceptable

Kailin

Le gustó: Limpieza
Se hospedó 10 noches en enero de 2024
Respuesta de Customer Service el 15 ene. 2024
Thank you for sharing, Kailin.We are disappointed to see that your stay with us did not meet all of your expectations. We strive to provide every guest with an excellent experience. Please let us know if there is anything we can do to accommodate you better.We hope you will come back and visit us again soon for a more positive experience.

10/10 Excelente

Mark

Se hospedó 3 noches en diciembre de 2023
Respuesta de Customer Service el 23 ene. 2024
Mark, thank you for choosing Sonesta ES Suites Denver South - Park Meadows and for leaving such a high rating. We're thrilled to know we met your expectations and we look forward to welcoming you back in the future.

10/10 Excelente

Robin

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Nice hotel. Will stay again.
Concierge away from desk when arriving for check in during both recent stays. Did not use limited breakfast buffet. Very warm in room with long time gl fire effective cooling achieved. (This was a winter stay)
Se hospedó 1 noche en diciembre de 2023
Respuesta de Customer Service el 4 ene. 2024
Robin, we're thrilled that you had a positive experience during your stay at Sonesta ES Suites Denver South - Park Meadows. We appreciate your feedback regarding the availability of our concierge and our breakfast offerings. We're sorry if the temperature control in the room was not up to expectations. Our team members are always on standby to aid any inconveniences. Thank you for choosing Sonesta ES Suites Denver South - Park Meadows, and we hope to welcome you back again soon.

8/10 Bueno

Samantha

Viajó con su familia
Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
No le gustó: Personal y atención
Lack of effort on breakfast
This hotel was lovely, super affordable and very comfortable and clean. The one downside was that the first 3 days we were there the breakfast was VERY LIMITED to grab and go, and even that wasn’t restocked. A woman who works there stated “the usual kitchen person didn’t show so .. oh well this is the best we can do” when a cute little kid asked for something. I get staffing can be tough if some one doesn’t show up, but working in hospitality and service industry my whole life, that’s when a manager steps up to heat the precooked sausages, eggs and grab batter for the pancake machine… disappointing during Christmas time to say the least … other than that the hotel is great and I am sure when they have someone to heat the food, it’s even better. Just urked a lot of folks that no one else could step up
Se hospedó 3 noches en diciembre de 2023
Respuesta de Customer Service el 31 dic. 2023
Samantha, it's great to hear that you found Sonesta ES Suites Denver South - Park Meadows to be both affordable and cozy. We strive to offer a comfortable ambiance for all our guests and we're glad to note we hit the mark with you. However, we understand that your experience with our breakfast service was not up to expectations. Rest assured, our team members are committed to providing the best services and the comments shared will be addressed. Nonetheless, we're glad to know you found the rest of your stay delightful. We hope to see you again in the future for an improved experience.

10/10 Excelente

Patrick

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 5 noches en diciembre de 2023
Respuesta de Customer Service el 1 feb. 2024
Patrick, it is wonderful to hear that your stay at Sonesta ES Suites Denver South - Park Meadows met your expectations. Do return for another exceptional stay with us. We do appreciate your kind rating.

10/10 Excelente

Julie

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Kitchenette is a nice bonus
Se hospedó 1 noche en diciembre de 2023
Respuesta de Customer Service el 18 feb. 2024
Julie, it's wonderful to know you appreciated the kitchenette feature at Sonesta ES Suites Denver South - Park Meadows. We believe in ensuring our guests have all the comforts needed for a great stay. Looking forward to welcoming you back for another outstanding experience.

10/10 Excelente

Sheryl

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Wonderful choice
Every person working there was extremely nice and went out of their way for me. The breakfast was excellent! Best one I’ve had at a suite hotel
Se hospedó 16 noches en diciembre de 2023
Respuesta de Customer Service el 27 dic. 2023
Sheryl, we're glad to hear that you had such a wonderful experience at Sonesta ES Suites Denver South - Park Meadows. It's especially heartening to hear that our team members went above and beyond to make your stay exceptional. We'll be sure to share your compliments about our breakfast as well. We're excited to welcome you back in the future for another enjoyable stay.

8/10 Bueno

Robin

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en diciembre de 2023
Respuesta de Customer Service el 25 dic. 2023
Thank you for the amazing rating, Robin!It's pleasing to know we've left you with a great impression. We can't wait to see you again soon so we can share an even better experience with you at Sonesta ES Suites Denver South - Park Meadows. Thank you again for sharing!

8/10 Bueno

Lucille

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Pros: Helpful staff. We were late for breakfast and staff held some food for us. Nearby restaurants. Nice big rooms. Cons: charged $5 per day for parking. This is one of those annoying add-on fees that seems like a blatant money grab. The area is suburban with a spacious parking lot.
Se hospedó 3 noches en diciembre de 2023
Respuesta de Customer Service el 24 dic. 2023
Lucille, thank you for recognizing the accommodating nature of our team at Sonesta ES Suites Denver South - Park Meadows. We're delighted to hear that our spacious rooms and fantastic location worked well for you. We do understand your notes regarding ancillary fees. Our goal is to provide excellent value for our guests and these fees help maintain our services. Your feedback is important and will be shared with our team. We hope to welcome you back in the future.

10/10 Excelente

Michael

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en diciembre de 2023
Respuesta de Customer Service el 21 dic. 2023
Michael, it's wonderful to see you've had a top-rated experience at Sonesta ES Suites Denver South - Park Meadows. We're thrilled to know we met your expectations and hope to welcome you back soon. Thank you for choosing us for your stay in Denver!

10/10 Excelente

Crazy

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en diciembre de 2023
Respuesta de Customer Service el 21 dic. 2023
Crazy, we're thrilled to hear of your satisfactory stay at Sonesta ES Suites Denver South - Park Meadows. We appreciate your high rating and hope to deliver an even better experience on your next visit. Thank you!

10/10 Excelente

Emily

Se hospedó 3 noches en diciembre de 2023
Respuesta de Customer Service el 13 ene. 2024
Emily, thank you for taking the time to rate your stay at Sonesta ES Suites Denver South - Park Meadows! We're delighted you had a wonderful experience with us, and we hope to welcome you back soon.

8/10 Bueno

Trenise

Se hospedó 1 noche en diciembre de 2023
Respuesta de Customer Service el 8 dic. 2023
Trenise, we appreciate you staying with us at Sonesta ES Suites Denver South - Park Meadows and taking the time to leave a rating. We're pleased to see you had an enjoyable stay. We truly value your feedback and look forward to welcoming you back in the future.

10/10 Excelente

Crazy

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Superb Treatment Upon Check-In
Best stay in Colorado. Would definitely stay again. We were checked in by Sarai. Top notch person taking care of our every need. Friendly and professional. She should be promoted to train others on how to treat customers right!
Se hospedó 1 noche en diciembre de 2023
Respuesta de Customer Service el 5 dic. 2023
Crazy, it's wonderful to hear about your exceptional experience at Sonesta ES Suites Denver South - Park Meadows. It's particularly rewarding to read your kind words about Sarai. We wholly agree, she is indeed a valuable part of our team, consistently providing our guests with outstanding service. It's also great to hear you regard us highly in Colorado. We're eagerly awaiting your return.

10/10 Excelente

David Israel

Viajó por negocios, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great place to stay! We were here for a week and enjoyed it greatly!
Se hospedó 7 noches en noviembre de 2023
Respuesta de Customer Service el 29 nov. 2023
David, it's wonderful to hear that you had an enjoyable stay at the Sonesta ES Suites Denver South - Park Meadows. Providing a pleasant and comfortable experience for our guests is our ultimate goal, and your feedback confirms that we are succeeding. We appreciate your review and look forward to having you visit again soon.

8/10 Bueno

Deborah

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
near the stores I needed to shop, small hotel so wasn't too noisy.
Se hospedó 4 noches en noviembre de 2023
Respuesta de Customer Service el 29 nov. 2023
Deborah, thank you for your feedback. We're pleased that Sonesta ES Suites Denver South - Park Meadows' convenient location made your shopping trip easy, and our cozy size provided a peaceful environment. We hope to welcome you back whenever your travels bring you back to Denver.

4/10 Mediocre

Omega Dea

Le gustó: Limpieza
No le gustó: Personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en noviembre de 2023
Respuesta de Customer Service el 17 dic. 2023
Omega, we appreciate your feedback.We strive to offer our guests quality service and comfort. However, it's unfortunate that your stay with us was anything less than perfect. We'd love to see you again in the future to share a more positive experience with you.

10/10 Excelente

Molly

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This little property was a nice surprise. The price was great and we slept very well on their very comfortable bed. The hotel staff were nice and helpful. Breakfast was also quite good.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Customer Service el 25 nov. 2023
Molly, it warms our hearts to hear that you found Sonesta ES Suites Denver South - Park Meadows to be a delightful surprise. We're thrilled you found our pricing to be of great value and enjoyed a restful sleep on our cozy beds. It's equally pleasing that you found our team members to be pleasant and of support, along with appreciating the breakfast. Thank you for your generous feedback, we hope to serve you again on your next visit.

10/10 Excelente

Linda

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
All the staff I interacted with were very friendly and helpful. Hot eggs, simple omelettes, sausage patties, potatoes and waffles were a nice addition to a basic breakfast.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Customer Service el 28 nov. 2023
Linda, it's wonderful to hear that you had a positive experience at Sonesta ES Suites Denver South - Park Meadows. We strive to provide our guests with a warm welcome, assisted by our engaging team members. We're also thrilled you enjoyed our diverse breakfast offerings with hot items. We hope to serve you again in the future!

8/10 Bueno

Megan

Viajó con su familia y niños pequeños
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
The first room we were assigned had a very dirty floor and dirt on the sheets. The assistant general manager was great and immediately got us a new room and comped our first nights stay. In our new room, there was an extremely cold draft and the staff member I talked to said our only option would be to stack all of our luggage and stuff in front of the door then draft was coming from and hoped that would help. Unfortunately it wasn’t very successful and we struggled to keep the room, especially at ground level, warm enough.
Se hospedó 5 noches en noviembre de 2023
Respuesta de Customer Service el 25 nov. 2023
Megan, thank you for sharing your experience during your recent visit. It's heartening to learn that our assistant general manager acted promptly to rectify your initial issues. However, the unfortunate challenges related to room temperature are regrettable. We'll certainly review our procedures to ensure our guests receive a comfortable stay at all times. We look forward to having another opportunity to serve you better.

10/10 Excelente

Natalie

Se hospedó 1 noche en noviembre de 2023
Respuesta de Customer Service el 28 nov. 2023
Natalie, it's great to hear that you had a top-notch experience at Sonesta ES Suites Denver South - Park Meadows. We appreciate your feedback through your Expedia rating. We hope to welcome you back again in the future. Safe travels.

8/10 Bueno

Jean

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Hotel has said to be updated but this is my Second time there and both times I had problems with things in the room. But the beds are comfortable the place is clean and in a good area
Se hospedó 2 noches en noviembre de 2023
Respuesta de Customer Service el 6 nov. 2023
Jean, it's wonderful that you found the Sonesta ES Suites Denver South - Park Meadows to be based in a prime location, offering comfortable beds and a clean setting. Your feedback is crucial for us, therefore, we regret to hear about the minor issues you faced during your visits. Rest assured, we are dedicated to continuous improvements and we hope to have the chance to welcome you back for an enjoyable stay in the future.