Ropa de cama de alta calidad y colchones con pillow-top

Opiniones sobre Sheraton Denver Tech Center Hotel

3.5 out of 5
Sheraton Denver Tech Center Hotel
7007 S Clinton St, Greenwood Village, CO

Opiniones

8,2

Muy bueno

Evaluación: 10 - Excelente. 436 de 1001 opiniones" "
Evaluación: 8 - Bueno. 327 de 1001 opiniones" "
Evaluación: 6 - Aceptable. 144 de 1001 opiniones" "
Evaluación: 4 - Mediocre. 64 de 1001 opiniones" "
Evaluación: 2 - Terrible. 30 de 1001 opiniones" "

8,8/10

Limpieza

8,8/10

Personal y atención

7,6/10

Servicios

8,2/10

Estado de la propiedad e instalaciones

7,8/10

Cuidado del medio ambiente

Opiniones

4/10 Mediocre

jose luis

Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service el 15 abr. 2024
Jose Luis, your rating has been noted and we’d like to understand more about any areas that could have been improved. Please feel free to reach out to us with more details about your experience; this would greatly help us continue to improve our services. Your feedback is crucial to us.

6/10 Aceptable

Lazaro Salvador Cardenas

Se hospedó 7 noches en julio de 2023
Respuesta de Tim Glass el 22 ago. 2023
Once again, thank you for staying with us. We hope to have the opportunity to welcome you back in the future and provide you with an exceptional stay that truly reflects the high standards we strive for.

6/10 Aceptable

Miguel Uribe

Viajó con su familia
Le gustó: Personal y atención, servicios
Los cuartos necesitan remodelación.
Se hospedó 1 noche en julio de 2022
Respuesta de Customer Service el 3 ago. 2022
Gracias por tu comentario, Miguel. Estamos decepcionados de que su estadía haya sido menos que perfecta. Nos enorgullecemos de ofrecer las estadías más cómodas y relajantes, por lo que lamentamos no haber podido cumplir con sus estándares. Tenga en cuenta que transmitiremos su mensaje sobre la remodelación de nuestras habitaciones a nuestro equipo de administración. Esperamos recibirlo nuevamente para una experiencia más positiva.

8/10 Bueno

Maria

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Buen recibimiento ! Cuarto limpio y acogedor .. solo le falto el refrigerador !!! Pongan uno chiquito!!
Se hospedó 3 noches en octubre de 2021
Respuesta de Erik P el 12 oct. 2021
¡Gracias por sus amables palabras y por quedarse con nosotros! Esperamos volver a verte pronto. Saludos, Erik Pedersen Gerente general

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excelente
Se hospedó 2 noches en agosto de 2021
Respuesta de Erik P el 17 ago. 2021
¡Muchas gracias!

6/10 Aceptable

Maria

Se hospedó 3 noches en febrero de 2020
Respuesta de Mike Zamora Front Office Manager el 21 feb. 2020
HI Maria, Thank you for taking the time to leave a review. I would like to hear how we could have made your say better. Thank you,

8/10 Bueno

Greta E

Le gustó: Limpieza, personal y atención
Muy buen servicio El aire acondicionado del cuarto es viejo, hace mucho ruido y no deja dormir
Se hospedó 1 noche en diciembre de 2019
Respuesta de Mike Zamora Front Office Manager el 31 dic. 2019
Gracias por dejar excelentes comentarios. Lamento escuchar acerca del aire acondicionado que tendrá nuestro solucionar este problema. Gracias de nuevo

8/10 Bueno

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Personal muy amable/ lo único que no había refrigerador ni microwave en las habitaciones.. Muy lindo lobby/ pero el restaurant y bebidas muy caras! Limpieza bastante bien.. bonitos muebles en los cuartos...
Se hospedó 3 noches en octubre de 2019
Respuesta de Mike Zamora Front Office Manager el 1 nov. 2019
Gracias por la excelente evaluación, tenemos microondas y refrigerador disponibles a pedido para su futura estadía.

10/10 Excelente

Ricarddo y Idalia

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Estupendo todo limpio muy amables y ambiente agradable.
Se hospedó 1 noche en agosto de 2019

6/10 Aceptable

ADRIAN

Le gustó: Limpieza
Avisar cierre de instalaciones
La piscina estaba cerrada deben avisar en qué fechas la cierran Sucio y viejo Una de las camas matrimoniales el colchón estaba hundido A pesar de ciertas incomodidades al gerente Sonia respondió muy amablemente y me cambiaron de habitación eso mejoró nuestra estadía
Se hospedó 2 noches en abril de 2019
Respuesta de Gina Alvarez - Front Office Manager el 30 may. 2019
Lamentamos mucho su experiencia con nosotros. Corregiremos estos problemas inmediatamente para que no afecten la experiencia de otros huéspedes. Por favor, vuelve y visita. Disfrutamos tenerte aquí con nosotros.

10/10 Excelente

diana, Chihuahua, MX

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Un hotel muy agradable
El hotel muy comodo, habitaciones muy amplias y de ubicación de muy facil acceso. Una estancia bastante agradable.
Se hospedó 2 noches en julio de 2018

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Agradable
Fue solo una noche pero todo bien !! Está limpio y cómodo
Se hospedó 1 noche en abril de 2018
Respuesta de Ashley Erekson el 16 abr. 2018
Hello, Thank you for your high rating. I'm glad your enjoyed your stay. Thank you for your business and we hope to see you again.

10/10 Excelente

Leticia

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Gracais por todo
Exelente el trato del personal del otel es muy bueno gracais
Se hospedó 1 noche en diciembre de 2017
Respuesta de Dear Rich el 7 dic. 2017
Leticia, Gracias por tu comentario. ¡Esperamos verte de nuevo! Regards, Gina Alvarez Front Office Manager

8/10 Bueno

Adrian

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en octubre de 2017
Respuesta de Dear Rich el 12 oct. 2017
Dear Adrian, Thank you for the time you took to fill out a review. We hope you can come back and visit soon. Regards, Gina Alvarez Front Office Manager

10/10 Excelente

Oscar Alejandro

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
estancia
La experiencia en terminos generales fue muy buena
Se hospedó 2 noches en mayo de 2017
Respuesta de Dear Rich el 15 jun. 2017
Dear Oscar, Gracias por su comentario. Esperamos verte de nuevo! Warm Regards, Gina Alvarez Front Office Manager

10/10 Excelente

Felipe, Houston

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Lo mejor
Experiencia muy buena
Respuesta de General Manager el 10 ago. 2016
Thank you for your review of our hotel. We are glad you had a great stay here at the Sheraton Denver tech center. We hope to see you again in the near future

2/10 Terrible

Maria T

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
El servicio del hoteles.com fue muy malo, tardamos mas de 45 min. en hacer el check in, porque el htel no tenia la informacion de uds.

6/10 Aceptable

James

Le gustó: Limpieza, personal y atención
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service el 23 abr. 2024
James, it's important for us to understand what could have made your stay better as your opinions hold significant value. Please feel free to share any specifics, which will aid in improving our guest experience. We wish to create a more enjoyable stay for you in your future visits.

8/10 Bueno

Jyotirmoy

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Classic property Cons: Gave us rooms on 2nd floor stating only those rooms are available even though the whole hotel had hardly 10-15 guests.
Se hospedó 1 noche en marzo de 2024
Respuesta de HotelMgmt el 28 mar. 2024
We appreciate your high rating for the Sheraton Denver Tech Center Hotel! It's disappointing that your room placement wasn't what you hoped for, and we will be using your comments to see how we can better serve our guests in the future. Please visit us again soon!

6/10 Aceptable

Natalie

Viajó por negocios
Le gustó: Limpieza, personal y atención, comodidad de la habitación
Good value for the money and Central
Super central part of the Denver Tech area. Super close to everything including restaurants. Has a wonderful breakfast buffet. Rooms and hotel could use remodel. Bed very comfortable room very clean and staff wonderful
Se hospedó 2 noches en noviembre de 2023
Respuesta de HotelMgmt el 19 dic. 2023
What a joy to receive your wonderful compliments, Natalie! We’re thrilled that you appreciated our fantastic value, ideal setting, relaxing accommodations, and delicious breakfast. Our team will be elated by your praise. We appreciate your feedback about the property, and we hope you’ll visit us again soon so we can work to earn another star or two.

10/10 Excelente

susan

Se hospedó 2 noches en diciembre de 2023
Respuesta de Hotelmgmt el 17 dic. 2023
We appreciate knowing that your visit was excellent, Susan! It would be our pleasure to welcome you back again.

10/10 Excelente

Elizabeth

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great stay!
Friendly staff, good food at restaurant. Like the free coffee in the morning. Room is nice, good size. Bathroom is too small, but besides that, very comfortable.
Se hospedó 1 noche en noviembre de 2023
Respuesta de HotelMgmt el 5 dic. 2023
Earning your top score made our day, Elizabeth! Thank you for choosing the Sheraton Denver Tech Center Hotel for your recent visit. We appreciate your kind remarks about our spacious accommodations and your feedback about the bathroom. Please think of us when your travels bring you back to the area in the future!

10/10 Excelente

Michael

Se hospedó 1 noche en noviembre de 2023
Respuesta de Hotelmgmt el 18 nov. 2023
Thank you for your top score, Michael! We look forward to your next stay with us at the Sheraton Denver Tech Center Hotel!

6/10 Aceptable

Steven

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very nice hotel but the room was rather small and cramped.
Se hospedó 2 noches en octubre de 2023
Respuesta de HotelMgmt el 7 nov. 2023
Thank you for choosing the Sheraton Denver Tech Center Hotel, Steven! We regret that our accommodations fell short of what you expected. Your feedback will be used to see how we can better serve our guests in the future, and we hope you'll allow us a second chance to make a better impression.

4/10 Mediocre

Lindsay

Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 2 noches en octubre de 2023
Respuesta de Hotelmgmt el 24 oct. 2023
Lindsay, we regret that your stay missed the mark on ensuring your satisfaction. We hope you'll consider returning to us in the future, to see just how dedicated we are to making a positive change.

8/10 Bueno

Kathleen

Viajó con su familia
Le gustó: Limpieza, personal y atención, comodidad de la habitación
Comfortable, pleasant stay even if a bit shop-worn
Our room was very nice. Top floor with a sky view window. One of the automatic roller shades was damaged and needs to be repaired. Bed was comfortable. Bathroom was very small although adequate to meet needs. Only morning coffee was complimentary and I was disappointed there was no decaf available. Location is good and relatively quiet but for the drag racing that occurs late night on the adjacent interstate...however the hotel cannot be held responsible for that... I just wonder were the police were!
Se hospedó 2 noches en octubre de 2023
Respuesta de Hotelmgmt el 25 oct. 2023
Thank you for choosing the Sheraton Denver Tech Center Hotel for your recent stay, Kathleen! We truly appreciate your high score and helpful feedback. It's terrific to know that our relaxing accommodations and convenient setting pleased you. Our team will review your input about the shades and coffee. We hope you'll visit us again soon!

8/10 Bueno

maria

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
I was frustrated when I tried to pre-check because the call simply would not go through. But, when we arrived we checked in quickly. I had reserved an accessible room with a roll in shower. I was relieved when we actually got that room. We did ask for a shower chair but they brought a small shower bench. I’m not stable enough to sit safely on something so small so I showered in my wheelchair. The room was very nice but there was no refrigerator or microwave in the room. That was a disappointment. Biggest disappointment was the restaurant. We went down for breakfast. I was expecting a menu and server. Instead there was a buffet. A very modest offering at that, eggs, bacon, sausage and pancakes plus bagel’s and yogurts. It wasn’t till i got to the back of the buffet that I found out my small serving of bacon and eggs was $18! We’ll stay again but won’t be eating there.
Se hospedó 2 noches en octubre de 2023
Respuesta de Hotelmgmt el 17 oct. 2023
Thank you for choosing the Sheraton Denver Tech Center Hotel for your recent visit, Maria! It's great to know that our efficient reception team got you settled quickly and that you felt comfortable in our accessible accommodations. It's disappointing that we missed some significant chances to surpass your expectations, and our team will be reviewing your feedback to see how we can better serve guests in the future. We look forward to welcoming you back soon!

4/10 Mediocre

Cliente verificado

Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
Disappointing
This might be the most outdated and sub-par Sheraton in the country. The bed was like a taco, the decor looks like it hasn't changed since the 80s, we were warned at check in not to eat the food there... definitely disappointing since I specifically chose this property because it was a Sheraton and I figured it was a safe bet. Sadly not the case.
Se hospedó 1 noche en octubre de 2023
Respuesta de Hotelmgmt el 17 oct. 2023
Thank you for taking the time to share your feedback with us. We deeply regret that you left disappointed with any aspect of your stay, as this is definitely not the lasting impression we would hope to deliver. Your comments will be discussed internally to see where changes are needed and we hope that you will allow us another opportunity to create a better experience for you.

10/10 Excelente

Stephen, Englewood

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Sheraton is always my go to, property needs a little TLC.
Se hospedó 1 noche en octubre de 2023
Respuesta de Hotelmgmt el 10 oct. 2023
It's wonderful to know that you feel well cared for when staying with us, Stephen! Thank you for your feedback about our facility. We hope your travels bring you back soon to the Sheraton Denver Tech Center Hotel!

8/10 Bueno

Paul

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
No Issues from me
I got a king size bed room. I'm a big guy so I had no issues in the shower or the bathroom. I would stay again
Se hospedó 2 noches en septiembre de 2023

10/10 Excelente

Ian

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great friendly staff, very clean. The Mountain View was beautiful. Peter especially was an awesome host.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Sheraton Denver Tech Center Hotel Management el 26 sept. 2023
Dear Ian, We're thrilled to hear about your positive experience at our hotel! Our dedicated staff takes pride in providing exceptional service and maintaining a high standard of cleanliness. We're delighted you enjoyed the stunning view of the mountains – it's one of our standout features. Peter will be recognized for his outstanding hospitality. Your feedback motivates us to continue delivering memorable stays. We look forward to welcoming you back soon for another enjoyable visit.  Thank You, Sheraton Denver Tech Center Hotel Management

10/10 Excelente

Carla

Le gustó: Limpieza, personal y atención, comodidad de la habitación
Se hospedó 1 noche en septiembre de 2023
Respuesta de Sheraton Denver Tech Center Hotel Management el 26 sept. 2023
Dear Carla,Thank you so much for the PERFECT SCORE review.  We are glad to see that you had a wonderful stay at Sheraton Denver Tech Center Hotel.  We work tirelessly to ensure our guests experience the best hospitality in Greenwood Village.  Again, we are so glad you enjoyed your stay and we would love to host you again.Thank You,Sheraton Denver Tech Center Hotel Management

8/10 Bueno

Miranda, Torrington

Viajó en grupo
Le gustó: Limpieza, estado de la propiedad e instalaciones
This property was in great condition and very clean. Bathroom in the room was way to small and quite uncomfortable. The Starbucks on site was wonderful. Overall, nice stay.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Sheraton Denver Tech Center Hotel Management el 26 sept. 2023
Dear Miranda,We appreciate your feedback and are delighted to hear that you found our property to be well-maintained and clean. We apologize for any inconvenience you experienced with the bathroom size; we understand the importance of guest comfort and will consider improvements. It's great to know that you enjoyed the convenience of our on-site Starbucks. We value your patronage and hope to welcome you back for an even more comfortable stay in the future. Thank you for choosing us for your accommodation needs.Thank You,Sheraton Denver Tech Center Hotel Management

10/10 Excelente

Garris

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en septiembre de 2023
Respuesta de Sheraton Denver Tech Center Hotel Management el 26 sept. 2023
Dear Garris,Thank you so much for the PERFECT SCORE review.  We are glad to see that you had a wonderful stay at Sheraton Denver Tech Center Hotel.  We work tirelessly to ensure our guests experience the best hospitality in Greenwood Village.  Again, we are so glad you enjoyed your stay and we would love to host you again.Thank You,Sheraton Denver Tech Center Hotel Management

10/10 Excelente

Dan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Generally nice
It was a little run down, but generally nice. Not many Sheratons are such a bargain. The Starbucks in lobby was never open.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Sheraton Denver Tech Center Hotel Management el 26 sept. 2023
Dear Dan,We appreciate your feedback and are delighted to hear that you found our Sheraton to be a good value. We apologize for any inconvenience you experienced due to the Starbucks in our lobby not being open; we'll work to improve this service. While the property may show signs of wear, we are committed to providing a comfortable and pleasant stay for our guests. Thank you for choosing Sheraton, and we hope to welcome you back for an even better experience in the future.Thank You,Sheraton Denver Tech Center Hotel Management

10/10 Excelente

Jeanne

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Comfort is an understatement.
Sheraton DTC is always my choice when I stay in Denver. This time it was for my 50th high school reunion.
Se hospedó 2 noches en septiembre de 2023

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en septiembre de 2023

4/10 Mediocre

Nichelle T

Viajó por negocios
No le gustó: Personal y atención
I did not end up staying. I had to wait some hours for a deposit to post, and although I had a reservation, I was told I was "loitering" by young staff members. Then another one lied and said she could not find it, despite the email I had. Its ok though :). I recommend the Hyatt anyway. Much better service and quality. .
Se hospedó 7 noches en septiembre de 2023
Respuesta de HotelMgmt el 8 nov. 2023
Nichelle, the experience you’ve described certainly does not reflect our high hospitality standards, and for that, we sincerely apologize. We will be looking into your feedback with our team to understand what occurred with your reservation and to ensure a more welcoming experience for our future guests. We hope you will reconsider and provide us with another opportunity to restore your trust.

10/10 Excelente

Celina

Se hospedó 1 noche en agosto de 2023

8/10 Bueno

Suzanne

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Quick and easy check in. The room was spacious and clean. Really liked the pool area. The area around the hotel had several restaurant options that were a quick walk. Only minor complaint is there was hardly any pressure from the shower head and it would have been nice to have a fridge in the room. Overall a great stay and I would definitely recommend this hotel to others.

4/10 Mediocre

Jamie

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Staff was very nice and accommodating. We booked this room last minute due to our original hotel having a broken pool. We didn't have much time to thoroughly read about the hotel. Upon arrival, we discovered the pool was uninviting and felt like it was in a basement. The bathroom had toothpaste splatter all over the walls, never was cleaned up after request. And, there was no refrigerator in the room. It's been awhile since I've seen a hotel room with no refrigerator. The front desk agent did accommodate and had housekeeping bring a refrigerator. It looked like it had gone through a lot with dents and scratches that looked like it had been mangled but it worked. We were also disappointed that there was no continental breakfast. The restaurant breakfast menu was very limited so we chose restaurants outside the hotel. Vending machines were broken so we couldn't even get a cold bottle of water. There weren't even snack vending machines. The fitness room was also very dirty. We wanted to leave upon arrival but had to settle as we had already had a bad experience with the previous hotel. Overall this place is extremely outdated. The friendly customer service was the only good thing.
Se hospedó 4 noches en agosto de 2023
Respuesta de Tim Glass el 22 ago. 2023
Thank you for sharing your experience with the hotel. It sounds like you had a mixed experience during your stay, and I'm sorry to hear that some aspects of your stay were disappointing. It's great that the staff were accommodating and friendly, but it seems there were several issues that affected your overall impression.

6/10 Aceptable

Matthew

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en agosto de 2023
Respuesta de Tim Glass el 22 ago. 2023
Once again, thank you for staying with us. We hope to have the opportunity to welcome you back in the future and provide you with an exceptional stay that truly reflects the high standards we strive for.

8/10 Bueno

Alfonso

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en julio de 2023
Respuesta de Tim Glass el 1 ago. 2023
Thank you for taking the time to share your feedback regarding your recent stay at Sheraton Denver Tech Center Hotel.

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Everything was clean and in good shape. The staff were very friendly. Would definitely stay again.
Se hospedó 2 noches en julio de 2023
Respuesta de Tim Glass el 31 jul. 2023
At Sheraton Denver Tech Center, we have always strived to deliver exceptional guest experiences and uphold the highest standards of hospitality.

6/10 Aceptable

Alysia

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
It was hard to find wall plugs in this hotel. Finally find them on the side of the table close to the bed.
Se hospedó 1 noche en julio de 2023
Respuesta de Tim Glass el 31 jul. 2023
We understand how frustrating it can be to encounter technical difficulties during your stay, and we are committed to resolving this issue to ensure your future visits are trouble-free.

8/10 Bueno

benito

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Close to nice restaurants Nd felt safe. Pool area was nice. Clerk was helpful.
Se hospedó 1 noche en julio de 2023
Respuesta de Tim Glass el 30 jul. 2023
Thank you once again for your generous feedback and hope you recommending our hotel to others.

8/10 Bueno

Paula

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Convenient location and dependable brand
Se hospedó 1 noche en julio de 2023
Respuesta de Tim Glass el 29 jul. 2023
I am writing to express my sincerest gratitude and appreciation for choosing Sheraton Denver Tech Hotel as your accommodation during your recent stay.

10/10 Excelente

Alicia

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The staff upon arrival was very nice and helpful!!
Se hospedó 1 noche en julio de 2023
Respuesta de Tim Glass el 15 jul. 2023
We value your patronage and are grateful for your recommendation. Should your travels bring you back to our area, we would be honored to host you again and provide you with another exceptional experience.

4/10 Mediocre

Victoria

Viajó por negocios, Viajó con su familia, Viajó con mascotas
No le gustó: Limpieza
This is our second time staying at this resort and just got stuck here because our favorite hotel was booked. It was an okay stay, but I have an issue with my spine, and the bed in this hotel was so uncomfortable it made it painful to even walk the next day and continued to get worse until we checked out and went to a different hotel for the remainder of our trip. The walls are paper thin and the person snoring next door kept us up at night, as well as their alarm clock going off at 4 AM. Location is good, but the hotel itself is just mediocre. There was never any ice in the ice machine (6th floor). This hotel is good as an absolute last resort, but definitely won’t ever be my first choice. It’s like an elevated Super 8. Definitely go somewhere else (more comfortable and with more privacy) if given the chance.
Se hospedó 5 noches en julio de 2023
Respuesta de Tim Glass el 15 jul. 2023
Thank you for taking the time to provide us with feedback regarding your recent stay at our establishment. We sincerely apologize for any inconveniences you experienced with the beds and the noise from the room next door. We value your feedback as it helps us identify areas where we can improve our services.Regarding the beds, we understand the importance of a comfortable sleep environment, and we apologize if our beds did not meet your expectations.

4/10 Mediocre

Cliente verificado

Le gustó: Limpieza, personal y atención
No le gustó: Comodidad de la habitación
Bed was lumpy and one of the most uncomfortable I have slept on. Not a pleasant night.
Se hospedó 1 noche en julio de 2023
Respuesta de Phyllis el 14 jul. 2023
Thank you for taking the time to share your experience with us. We apologize that you didn't receive a good night's sleep. We are in the planning stages of a renovation and new mattresses will be addressed. Thank you for staying with us.