Dear Genet, Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future.Sincerely,Hotel Management

Dear Teodoro, Thank you for reviewing your stay. We are happy your overall experience was pleasant. However, we are sorry for the issues which kept it from being perfect. We appreciate you choosing our hotel, and we hope you will allow us to improve your impression of us the next time your travels bring you to the area.Sincerely,Hotel Management

Maria, thank you for the feedback about your recent stay. Please accept our apologies for the housekeeping issues you encountered during your visit. Our housekeeping staff is passionate about providing our guests with the cleanest accommodations, so we are investigating this situation to see where we failed in providing this to you. We assure you that we will make changes so that this does not happen again. We are sorry also for the disappointment you had with our breakfast. Your feedback will be shared with our Brand Leaders to assist them when determining new breakfast offerings for future implementation. We hope you will give us a chance to welcome you in the future so we can provide you with a better stay. Sincerely, Hotel Management

Dear Amber, Thank you for sharing your comments regarding your time at Extended Stay America. It's a pleasure to hear that you appreciated our clean and pet-friendly accommodations. Providing a comfortable and welcoming environment for all our guests, including their furry companions, is a top priority for us. We appreciate you being our guest, and we hope to welcome you back for another pleasant visit in the future.Sincerely,Hotel Management

Dear Lalena, We sincerely apologize for the unacceptable experience you encountered during your stay. Our priority is providing a clean and welcoming environment, and we regret falling short of your expectations. Your feedback is concerning, and we assure you that we take it seriously. We will address these issues with our team to ensure improvements are made. Please know that we are committed to providing excellent service, and we hope you will consider giving us another chance to provide you with a better experience in the future. Thank you for bringing this to our attention.Sincerely,Hotel Management

Dear Angelika, Thank you for the feedback regarding your stay in our hotel. Please accept our apologies for any disappointment you felt during your stay. Providing outstanding customer service to every one of our guests is always our top priority and is something we pride ourselves on. Therefore, we are genuinely sorry to learn that this was not your experience, and we understand your frustration regarding the various issues you described. We do hope to have the opportunity to regain your trust and welcome you back the next time your travels bring you to the area.Sincerely,Hotel Management

Dear Miranda, Thank you for reviewing your stay at Extended Stay America. Our guests' comfort is important to us, and we are glad your room had all the amenities you sought. Thank you again for your kind words and recommendation. We look forward to your next visit.Sincerely,Hotel Management

Dear Donald, Thank you for your kind words about Extended Stay America. We're thrilled that you found our hotel exceptionally clean during your stay. Maintaining a clean and comfortable space is our top priority, and we're delighted that it left a positive impression on your visit. Our dedicated team works hard to ensure a pristine environment for all our guests. Your support is truly appreciated, and we can't wait to provide you with another outstanding stay in the future.Sincerely,Hotel Management

Dear Melissa, Thank you for taking the time to write a review of our hotel. Your comments on the mentioned issues have left us disheartened. We will look into this further and significantly appreciate you bringing this to our attention. Also, we apologize for the problems you mentioned. Our concerned team is included in the discussion to ensure this failure doesn't happen again. Your feedback will help us to improve our service and guest experience continuously. Everything we do aims at providing you with an excellent hotel experience. Please return, as we want to regain your trust and hope you give us that chance.Sincerely,Hotel Management

Dear Jacquelyn, We are happy you chose Extended Stay America for your recent visit to Seattle. Our highest priority is ensuring you have an exceptional stay in all areas of our hotel, and we are delighted you found everything about us satisfying. Thank you for taking time out of your day to recognize our efforts, and we hope you will revisit the next time your travel brings you to our area.Sincerely,Hotel Management

Dear Ashley, Thank you for taking the time to write a review. We take guest feedback seriously, as it allows us to continue to improve our guest experience. We appreciate your review and will take the necessary steps to ensure the issues you described do not occur.Sincerely,Hotel Management

Dear Marianne, Thank you for choosing to stay with us, and we are grateful for your comments. Even though there are certain times of the day when the public areas are in heavy use, we always have staff available to tidy up as needed. Thank you for bringing this matter to our attention. We also appreciate your feedback regarding the refrigerator and will take the necessary steps to address the issue. Thank you for your patience and understanding in this regard. We are glad you found our rooms clean and comfortable. It was a pleasure hosting your visit, and we look forward to accommodating you again soon.Sincerely,Hotel Management

Dear Sung, Thank you for choosing to stay with us during your recent visit to our area. We appreciate your feedback and are sorry to hear that your stay didn't meet your expectations. We take all feedback seriously and apologize for any inconvenience or frustration you may have experienced. We hope you'll give us another chance to provide you with the exceptional service you deserve in the near future.Sincerely,Hotel Management

Dear Tom, Thank you for sharing your review. We truly care about delivering excellent service and ensuring the comfort of our guests, so we are sorry for not meeting these expectations. We hope you will consider giving us another chance on your next visit so we can provide you with a much-improved stay.Sincerely,Hotel Management

Dear Nathan, Thank you for being our guest and for the kind remarks about our hospitality. It is genuinely our staff that makes our hotel stand out. Thank you for acknowledging their efforts. However, we regret any issue which kept it from being perfect. We have noted your concerns and will use them as an opportunity to improve our services. We appreciate your feedback and look forward to hosting you again at Extended Stay America.Sincerely,Hotel Management

Dear Roger, We appreciate you being our guest and leaving your valuable comments. We know how important it is to start your day with a good breakfast; therefore, we are sorry our selections at our complimentary grab-and-go breakfast didn't meet your expectations. We will certainly pass along your feedback to the appropriate team members, as we are always grateful to hear how we can improve a guest's experience. Thank you again for your feedback, and we look forward to welcoming you back soon. Sincerely,Hotel Management

Dear Rebecca, It was a pleasure having you as our guest at Extended Stay America, and we want to thank you for sharing your review with other travelers. It's great to hear you enjoyed your stay and that our property and service met all your expectations! We look forward to sharing your positive feedback with our team. We hope you will revisit the next time you are in the area. Sincerely,Hotel Management

Dear Jen, Thank you for reviewing our hotel and highlighting the areas where we can progress. We are evaluating the instances you mentioned, as we are committed to offering better service to our guests. Your feedback is important to us and will be shared with the team for further improvement in the field mentioned. Our front desk team is available round the clock to help you. Although you had a pleasant stay, please allow us to improve this and give us another opportunity to welcome you back soon.Sincerely,Hotel Management

Dear Elsevar, We appreciate your review and are sorry you experienced issues with our service and housekeeping. Our housekeeping services are conducted weekly to ensure guests' privacy during extended stays. However, we are happy to provide this service at your request for a minimal fee. If there was any miscommunication about our services during check-in, please accept our apologies. Your feedback has been shared with our staff, and we would love another opportunity to ensure your next stay with us is exceptional. Sincerely,Hotel Management

Dear Michael, Thank you for choosing us and for posting your comments. Our primary focus is on exceptional experiences in all areas; therefore, we are very disappointed that we did not meet these expectations. Please accept our apologies for any service issues that impacted your stay. We look forward to another opportunity to show you the outstanding hospitality you deserve. Sincerely,Hotel Management