Recepción

Opiniones sobre Embassy Suites by Hilton Denver Central Park

3.5 out of 5
Embassy Suites by Hilton Denver Central Park
4444 North Havana Street, Denver, CO

Opiniones

8,8

Excelente

Evaluación: 10 - Excelente. 635 de 1000 opiniones" "
Evaluación: 8 - Bueno. 220 de 1000 opiniones" "
Evaluación: 6 - Aceptable. 75 de 1000 opiniones" "
Evaluación: 4 - Mediocre. 35 de 1000 opiniones" "
Evaluación: 2 - Terrible. 35 de 1000 opiniones" "

9,2/10

Limpieza

9,0/10

Personal y atención

8,8/10

Servicios

8,8/10

Estado de la propiedad e instalaciones

8,8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Arnulfo

Viajó con su familia y niños pequeños, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Muy limpias las instalaciones.
Se hospedó 1 noche en marzo de 2024
Respuesta de Embassy Suites Denver el 12 mar. 2024
Dear Arnulfo,It was lovely to host you here in Denver, and we will share your compliments with our hardworking housekeeping crew. Please come back to see us again soon!Warm regards,Embassy Suites Denver Central Park

10/10 Excelente

Luis

Se hospedó 1 noche en enero de 2024
Respuesta de Embassy Suites Denver el 21 mar. 2024
Dear Luis, What a treat to find your five-star rating waiting for us! We certainly enjoyed hosting you in Denver, and we hope your positive score indicates a desire to return!Warm regards, Embassy Suites Denver Central Park

6/10 Aceptable

Cristina

Viajó con su familia, Viajó en grupo
Le gustó: Limpieza
No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
De los 4 elevadores solo funcionaban 2, el check in me permitieron hacerlo hasta las 530pm, la noche de fin de año quien estaba de atención al cliente en recepción nos grito y hablo de muy mala forma mientras recibíamos el año nuevo cuando no estábamos haciendo ruido fuerte la persona nos trató de forma muy agresiva
Respuesta de Embassy Suites Denver el 10 ene. 2024
Dear Cristina,Thank you for sharing your experience with us. We apologize for the delay in getting you checked and appreciate your patience with our elevators. We understand the desire to ring in the new year, and though our quiet hours still apply, our team members should have reminded your party of this in a polite and calming manner. We apologize if this was not the case, and we hope we can entice you back one day to enjoy another Embassy Suites experience.Kind regards,Embassy Suites Denver Central Park

10/10 Excelente

Mauricio

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
I
Se hospedó 5 noches en diciembre de 2023
Respuesta de Embassy Suites Denver el 10 ene. 2024
Hello Mauricio,Thank you for taking a moment out of your day to share your top score! Hurry back!Warmly,Embassy Suites Denver Central Park

10/10 Excelente

Ruben Ruvalcaba, aguascalientes

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
En general bien, en otra ocasion buscaría otra ubicación
Se hospedó 7 noches en noviembre de 2023
Respuesta de Ed el 22 nov. 2023
We appreciate the opportunity to have served you while in Denver. Hopefully, you will give us the same opportunity on any return trips. We have many guests who stay with us often, and each become part of our family. We feel a hotel is simply a building...it is the team/family that makes the difference.

10/10 Excelente

andres

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
All great
Respuesta de edd el 8 ene. 2023
Thanks for allowing us to serve you while in Denver. Hope to see you again in the near future.

10/10 Excelente

Rosendo

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en agosto de 2022

6/10 Aceptable

Moises

Se hospedó 1 noche en diciembre de 2021

10/10 Excelente

Ebodio

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Un lugar increíble que lo tiene todo
Es un lugar increíble altamente recomendado
Se hospedó 2 noches en diciembre de 2021
Respuesta de Jeremiah, Guest Services Supervisor. el 4 ene. 2022
Gracias por tomarse el tiempo para dejar un comentario y calificar nuestro hotel. Agradecemos sus comentarios.

8/10 Bueno

Isela

Viajó con su familia
Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Siempre nos alojamos en este hotel y ahora olía demasiado a cigarro y lo peor la alberca en los días que estuvimos ahí estuvo súper fría el agua tanto alberca como jacuzzi!! Y no tomaron atención a nuestra petición Lo demás bien
Se hospedó 2 noches en noviembre de 2021
Respuesta de Jeremiah, Guest Services Supervisor. el 2 dic. 2021
Gracias por tomarse el tiempo para dejar un comentario y calificar nuestro hotel. Agradecemos sus comentarios. Lamentamos mucho que no haya podido usar la piscina o el jacuzzi.

10/10 Excelente

Gleinys Rodriguez

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Todo me me gusto q buen servicio, todo todo
Se hospedó 2 noches en noviembre de 2021
Respuesta de Jeremiah, Guest Services Supervisor. el 17 nov. 2021
Gracias por tomarse el tiempo para dejar un comentario y calificar nuestro hotel. Agradecemos sus comentarios.

2/10 Terrible

Sonia

Se hospedó 1 noche en septiembre de 2020
Respuesta de Jeremiah, Guest Services Supervisor. el 23 sept. 2020
Dear Valued Guest, Thank you for taking the time to leave a review and give our hotel a rating. We appreciate the feedback.

4/10 Mediocre

Merardo

Se hospedó 2 noches en agosto de 2020
Respuesta de Jeremiah, Guest Services Supervisor. el 14 sept. 2020
Dear Valued Guest, Thank you for taking the time to leave a review and give our hotel a rating. We appreciate the feedback.

10/10 Excelente

Marisela

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
El hotel muy buenas condiciones y el personal muy atento y muy amable y me toco pasar el fin de año donde nos dieron bebidas gratis
Se hospedó 3 noches en diciembre de 2019
Respuesta de Jeremiah, Guest Relations Supervisor. el 11 ene. 2020
Thank you for taking the time to rate our hotel. We appreciate the feedback. We hope we get the chance to have you as a guest in the future.

8/10 Bueno

Alberto

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Muy bien. Solo 1 elevador no funionaba
Se hospedó 7 noches en diciembre de 2019
Respuesta de Jeremiah, Guest Relations Supervisor. el 3 ene. 2020
Dear Valued Guest, Thank you for taking the time to rate our hotel and leave a review. We are very please to hear that you were satisfied with your stay.

10/10 Excelente

Sunen

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en diciembre de 2019
Respuesta de Jeremiah, Guest Relations Supervisor. el 1 ene. 2020
Dear Valued Guest, Thank you for taking the time to give our hotel a rating. We appreciate your feedback and we look forward to having you as a guest in the future.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en julio de 2019

8/10 Bueno

Hugo

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en abril de 2019

10/10 Excelente

Adriana

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Comodidad
Muy buena Estancia muy comodo ,limpio ,el personal muy amable , Me encanto el desalluno esta preparado al momento y fresco ! Mi familia y yo la pasamos muy bien en nuestra estancia ! 👌👍
Se hospedó 1 noche en abril de 2019

10/10 Excelente

Victor

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
No cambio embassy por nada
Los cuartos muy limpios el servicios muy amables todos y el desayuno excelente
Se hospedó 1 noche en enero de 2019

10/10 Excelente

Erica

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excelente
Estuvo fenomenal excelente servicio desde la recepción hasta el restaurante mi familia la pasó muy feliz Gracias y Bendiciones a todo el personal
Respuesta de Ashlynn el 3 abr. 2018
Thank you Erica! I am glad you had a great stay! We look forward to seeing you again!

10/10 Excelente

Isela

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
EXELENTE HOTEL
SUPER RECOMENDADO, MUY COMODO, LIMPIO EN UNA BUENA AREA EN ESPECIAL SI BAS CON FAMILIA...
Respuesta de Ashlynn el 2 abr. 2018
Thank you so much for choosing to stay with us! I am glad you have a great stay!

10/10 Excelente

Alma

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en mayo de 2017

10/10 Excelente

Jenna

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great breakfast and happy hour. Enjoyed the pool and hot tub. It's so nice having a separate room to put kid to bed and be able to have an area to relax in.
Se hospedó 1 noche en abril de 2024
Respuesta de Embassy Suites Denver el 29 abr. 2024
Dear Jenna,It was such a pleasure to ensure you felt at home with us in Denver! We're glad you made use of our pool and hot tub, and that our suites worked perfectly for your family. We agree that having an extra room is key!Until next time,Embassy Suites Denver Central Park

6/10 Aceptable

David

Viajó por negocios, Viajó con su familia
Le gustó: Personal y atención
Don’t like to pay for parking
Se hospedó 1 noche en abril de 2024
Respuesta de Embassy Suites Denver el 18 abr. 2024
Dear David,While we hope our parking fee, standard in our Central Park area, did not catch you by surprise, we appreciate your feedback. We hope the rest of your stay proved of high value for you, from our breakfast to our evening social hour, pool, and fitness center. We would love to welcome you back one day.Kind regards,Embassy Suites Denver Central Park

10/10 Excelente

Rick

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Good service
Se hospedó 4 noches en abril de 2024
Respuesta de Embassy Suites Denver el 17 abr. 2024
Dear Rick,Thank you for sharing your top score with us! It was a pleasure to welcome you to Denver, and we hope to see you again one day.Warm regards,Embassy Suites Denver Central Park

6/10 Aceptable

Lori

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios
The property just isn't maintained. The llight fixtures and the toilet paper holder were loose in the bathroom - the rooms aren't insulated well so it was very noisy. The staff was very nice, breakfast was great, we were just disappointed with the lack of maintenance in the room.
Se hospedó 1 noche en abril de 2024
Respuesta de Embassy Suites Denver el 8 abr. 2024
Hello Lori,We are glad you found our team here in Denver to be friendly and helpful and that you enjoyed our made-to-order breakfast. We are sorry, however, to hear that other aspects of your stay fell short of perfection. We will share your feedback with our maintenance team, and we hope we can fully impress you upon your next stay in Denver.Kind regards,Embassy Suites Denver Central Park

10/10 Excelente

Christina

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff was very kind and our whole stay went beyond smooth!!
Se hospedó 2 noches en marzo de 2024
Respuesta de Embassy Suites Denver el 17 abr. 2024
Hello Christina,We are indeed known for our warm welcome here at our Embassy Suites, and we're glad you felt right at home! We would love to see you again should your travels include our Mile High City!Best,Embassy Suites Denver Central Park

10/10 Excelente

Justin

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Embassy Suites Denver el 1 abr. 2024
Hello Justin,We are honored to earn your top score! We hope you found time to enjoy our many unique amenities here in Denver, from our evening social hour to our atrium pool and breakfast! If not, next time!Warmly,Embassy Suites Denver Central Park

10/10 Excelente

David R.

Viajó con su familia y niños pequeños
Le gustó: Servicios
People were so nice
Se hospedó 1 noche en marzo de 2024
Respuesta de Embassy Suites Denver el 28 mar. 2024
Hello David,It was a pleasure to extend our hospitality here in Denver, and we hope to see you again before too much time has passed.Best regards,Embassy Suites Denver Central Park

6/10 Aceptable

Phillip

Viajó con su familia
Le gustó: Limpieza, personal y atención
Great facility but no hot water in the mornings.
Se hospedó 3 noches en marzo de 2024
Respuesta de Embassy Suites Denver el 25 mar. 2024
Hello Philip,We are sorry you experienced a water issue during your stay, and while we are heartened to hear you enjoyed our facility and amenities, we know we can ensure your complete comfort. We hope to earn your full faith in us one day soon.Warm regards,Embassy Suites Denver Central Park

6/10 Aceptable

Tami

Le gustó: Limpieza
Se hospedó 2 noches en febrero de 2024
Respuesta de Embassy Suites Denver el 27 feb. 2024
Dear Tami,Thank you for taking the time to share your score with us. We hope our team members were able to assist you with any issues that may have arisen during your stay, as we strive to ensure a five-star experience for every guest.We hope you joined us for our made-to-order breakfast and evening social hour to make the most of your stay, and it would be our pleasure to welcome you back to ensure a seamless visit.Kind regards,Embassy Suites Denver Central Park

10/10 Excelente

Robert F

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
My husband and I had an absolute wonderful stay at the Embassy Suites Central Park, Denver. I would have given 5 Star * all around if it wasn’t for the one (and only one) very rude staff member working the night shift. I will say that everyone else was so kind, attentive and over the top professional. Breakfast’s were amazing, happy hours a big plus! Our room was comfortable, clean and spacious!
Se hospedó 4 noches en febrero de 2024
Respuesta de Embassy Suites Denver el 20 feb. 2024
Greetings Robert,Your top score and helpful feedback mean the world to us, and we are delighted to know that your experience with us in Denver was overwhelmingly positive. We have noted the exception to this rule and will review your feedback with our night shift, and we will share your glowing praise with our team overall. We hope we can welcome you and your husband back to our Embassy Suites soon.Warm regards,Embassy Suites Denver Central Park

10/10 Excelente

ANTIONETTE D

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Complimentary happy hour and great food!
Se hospedó 1 noche en febrero de 2024
Respuesta de Embassy Suites Denver el 19 feb. 2024
Greetings Antoinette,We loved seeing you at our evening social hour and we're glad you made the most out of your visit to our Embassy Suites here in Denver! Until next time!Best regards,Embassy Suites Denver Central Park

8/10 Bueno

Larronchez, Charlotte

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff was awesome and made sure we had everything we needed
Se hospedó 4 noches en febrero de 2024
Respuesta de Embassy Suites Denver el 13 feb. 2024
Greetings Larronchez,It was our pleasure to ensure you wanted for nothing during your time with us in the Mile High City! Thank ou for allowing us to pamper you, and we hope you will remember us the next time you are in the city.Kindly,Embassy Suites Denver Central Park

8/10 Bueno

Melissa Ann, omaha

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Bed was comfy, room was clean, breakfast was hot and good.
Se hospedó 3 noches en enero de 2024
Respuesta de Embassy Suites Denver el 31 ene. 2024
Hello Melissa,What a pleasure to receive your positive feedback! We hope we can ensure your comfort again soon.Best regards,Embassy Suites Denver Central Park

10/10 Excelente

Damien

Viajó con su familia, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Breakfast was tremendous and the hotel lighting was nice.
Se hospedó 4 noches en enero de 2024
Respuesta de Embassy Suites Denver el 31 ene. 2024
Greetings Damien,We are glad you enjoyed our light, airy look and joined us for our full made-to-order breakfast! We would love to host you again should your travels bring you back through Denver.Warm regards,Embassy Suites Denver Central Park

8/10 Bueno

Jason

Viajó con su familia
Le gustó: Limpieza, personal y atención, comodidad de la habitación
All in all, friendly and nice stay
This linked us from the slopes to the airport for a night. The area of town was a bit sketch and the hotel itself was dated...but service was very good and our stay was nice.
Se hospedó 1 noche en enero de 2024
Respuesta de Embassy Suites Denver el 30 ene. 2024
Greetings Jason,We are glad you joined us for a night between your ski trip and heading back to the airport, and it was a pleasure to ensure a friendly, comfortable landing place! We hope you found time to enjoy our evening social hour and made-to-order breakfast during your brief visit, and that you will remember us for future trips to Denver!Warm regards,Embassy Suites Denver Central Park

10/10 Excelente

Giancarlo

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Always Clean and Neat
Room is always clean and neat.
Se hospedó 1 noche en enero de 2024
Respuesta de Embassy Suites Denver el 25 ene. 2024
Dear Giancarlo,As you discovered, you can always count on our Embassy Suites to be clean, comfortable, and welcoming, and we appreciate your endorsement more than we can say! Join us again soon in Denver!Warm regards,Embassy Suites Denver Central Park

6/10 Aceptable

Steve

Viajó por negocios
Le gustó: Limpieza, estado de la propiedad e instalaciones
No le gustó: Personal y atención
Se hospedó 1 noche en enero de 2024
Respuesta de Embassy Suites Denver el 19 ene. 2024
Hello Steve,Thank you for taking the time to share your score with us following your stay in Denver. While we trust you enjoyed elements of your stay, we aim for five-star approval, and we apologize for any way in which we may have let you down.We hope to completely wow you the next time you join us at our Embassy Suites here at Central Park.Warm regards,Embassy Suites Denver Central Park

8/10 Bueno

Tami

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Not a real warm check in or check out. Staff seemed bothered. Amenities were wonderful, especially evening reception. Very generous. Clean, beautiful hotel but very dark at night inside.
Se hospedó 1 noche en enero de 2024
Respuesta de Embassy Suites Denver el 15 ene. 2024
Dear Tami,Thank you for your feedback for us. We are known for our warm welcome and apologize that your check-in experience was anything less than informative and friendly, but are glad you loved our amenities. We love seeing our guests at our evening social hour!We hope you also took advantage of our made-to-order breakfast, and it would be an honor to welcome you back one day soon. We know we can fully impress.Warm regards,Embassy Suites Denver Central Park

8/10 Bueno

mariana

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Embassy Suites Denver el 10 ene. 2024
Dear mariana,Thank you for joining us here in the Mile High City! We hope we can ensure your comfort and relaxation again soon.Best,Embassy Suites Denver Central Park

6/10 Aceptable

Tara

Viajó con su pareja, Viajó con su familia
Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
Nice location
Se hospedó 2 noches en diciembre de 2023
Respuesta de Embassy Suites Denver el 31 ene. 2024
Dear Tara,Thank you for embracing our central location here in the city, perfect for those traveling through or needing a landing spot away from the bustle of downtown. We hope to see you again soon!Best regards,Embassy Suites Denver Central Park

2/10 Terrible

Dalia

Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Breakfast was bery good. Elevators did not work on one side of the building. TVs did not have the right titles for the channels. Could not call front desk. Called house keeping for towels for pool did not get. Called 2- 3 times no answer. 1 washer did not work. Very hard to talk to a person at front desk. Not very helpful.
Se hospedó 5 noches en diciembre de 2023
Respuesta de Embassy Suites Denver el 31 ene. 2024
Hello Dalia,While we are glad you enjoyed our expansive breakfast offerings, we apologize for allowing other details to slip through the cracks. Our front desk and housekeeping teams should always be responsive, and we appreciate your patience with our elevators. We know we can do more to ensure a seamless experience, and to that end, we hope to host you again one day.Kind regards,Embassy Suites Denver Central Park

4/10 Mediocre

Cliente verificado

Viajó con su familia
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Don’t stay here!
There was one person checking people in, they gave us the wrong room (king bed, we booked two doubles) told us the hotel was fully book and nothing they could do. We had 5 people and two had to find other accommodation. The parking was paid, which wasn’t advertised. The bathroom by the bar had feces on the floor of one stall, no toilet paper in two of the 4 remaining stalls, of those only two doors worked and one was clogged. I went to the bar to tell them and there was two men behind the bar, one obviously a manager. Both ignored me ( it was 6pm). The manager looked at me and walked away and I finally got the bartender to’ acknowledge me and told him about the bathroom. He said “yeah we have a big party back there”, like that was an excuse to have the bathroom in that state. On top of that two of the four elevators were out of service.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Embassy Suites Denver el 19 ene. 2024
Hello guest,We are sorry for letting you down, and we hope you enjoy happy and safe travels wherever you next roam.Warm regards,Embassy Suites Denver Central Park

8/10 Bueno

Sunshine

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Everything was great, except the bed was small and uncomfortable. The pillows were tiny. The breakfast was great!
Se hospedó 1 noche en diciembre de 2023
Respuesta de Ed el 31 dic. 2023
Thanks for sharing your comments with us. Mama and her team do provide a great breakfast each morning and we will be sure to let them know that you gave them recognition. Have a wonderful New Year!

10/10 Excelente

William

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Ed el 30 dic. 2023
Thank you for taking the time to rate our hotel and your stay with us. Our whole team appreciate the opportunity to have served you. Happy New Year!

2/10 Terrible

Carlos, Frisco

Se hospedó 1 noche en diciembre de 2023
Respuesta de Ed el 31 dic. 2023
Thank you for the feedback. It appears that we missed the mark during your stay and wish that you had taken a few moments to speak with one of our team before leaving. Hope we have the opportunity to provide service for you again, with better results.

10/10 Excelente

Romero

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
CEO
It was good. No complaint.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Ed el 26 dic. 2023
Thank you for letting us know about your stay with us. We appreciate the feedback. Hope you are enjoying a wonderful holiday season.

6/10 Aceptable

Cliente verificado

Viajó con su familia
Can use some major updates!
Se hospedó 3 noches en diciembre de 2023
Respuesta de Ed el 26 dic. 2023
Thanks for sharing your thoughts about our hotel. Would have been great to have spoken with you regarding the updates you mention. While we make improvements and updates each year, it is always good to get input from those we serve while staying with us. Hope you have a wonderful Holiday Season.