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Opiniones sobre Courtyard by Marriott Denver Downtown

3 out of 5
Courtyard by Marriott Denver Downtown
934 16th Street, Denver, CO

Opiniones

8,8

Excelente

Evaluación: 10 - Excelente. 587 de 1003 opiniones" "
Evaluación: 8 - Bueno. 248 de 1003 opiniones" "
Evaluación: 6 - Aceptable. 102 de 1003 opiniones" "
Evaluación: 4 - Mediocre. 39 de 1003 opiniones" "
Evaluación: 2 - Terrible. 27 de 1003 opiniones" "

9,2/10

Limpieza

9,0/10

Personal y atención

8,2/10

Servicios

8,8/10

Estado de la propiedad e instalaciones

8,6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Anabel G

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Buen lugar, la zona muy conveniente; la atención en la recepción siempre muy buena
Se hospedó 4 noches en marzo de 2024
Respuesta de JT Cockerill el 9 abr. 2024
Thank you for taking time out of your busy day to review our hotel. We love our downtown location. There are just so many things to see and do right outside of the front door!Thank you so much for staying with us, and we hope to welcome you back the next time you're in Denver!

8/10 Bueno

JOSE, chihuahua

Good location, good experience but need a renvation
Se hospedó 3 noches en marzo de 2024
Respuesta de Brody el 12 mar. 2024
We are happy to see you enjoyed your stay! We are always working on our hotel to stay up to date while keeping our heritage of being a historic landmark in downtown Denver. We look forward to hosting you when your travels bring you back to the area.

8/10 Bueno

JUAN CARLOS

Le gustó: Limpieza, personal y atención
Respuesta de Andrew el 14 ene. 2024
Hello Juan Carlos, thank you for taking the time to leave us your feedback! I hope you choose to stay with us again!

10/10 Excelente

JUAN CARLOS

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Respuesta de Andrew el 14 ene. 2024
Hello Juan Carlos, thank you so much for taking the time to leave your feedback! I'm glad you enjoyed your stay and I hope we can welcome you back to our hotel in the future.

10/10 Excelente

Karina, Ciudad de Mexico

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
It was a great experience, excellent service and nice rooms. The only thing I did not like was the expensive cost for the parking lot.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Andrew el 8 ene. 2024
Hello Karina,Thank you so much for taking the time to leave us your feedback. I am so happy you had a great experience here! We hope you choose to stay with us again in the future.

2/10 Terrible

Enrique

Viajó con su familia
No le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
No tienen comunicación interna. En la llegada me entregaron una pase para estacionamiento pero por la noche me exigían salir del estacionamiento y fue muy tardado la entrega de habitación. Lo hacen con alevosia y ventaja. Tengan cuidado si son mexicanos en usar estas cadenas de hoteles.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Andrew el 24 nov. 2023
Hello Enrique, I want to start off by saying I am so sorry if we made you feel that way. We take pride in our diverse staff here and try our best to welcome every guest sincerely. As far as the parking is concerned, once you have received a parking pass from our staff, your spot is guaranteed in our lot. I apologize if there was some confusion, but you certainly shouldn't of been asked to move your vehicle. I would love if you could provide us more details about your stay so I can get to the root of this. Regards, Andrew Knoedler - Front Office Supervisor

8/10 Bueno

Rolando

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
El hotel muy bien, cómodo y limpio, no me gusto mucho la zona se sentía un poco insegura, mucho homeless afuera :(
Se hospedó 2 noches en marzo de 2023
Respuesta de Joel Darr, General Manger el 29 mar. 2023
Dear Rolando, Thank you for the positive feedback about the hotel and team. Have a great day.

10/10 Excelente

Patricia

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Buena decisión
Excelente ubicación, personal muy amable y instalaciones cuidadas y limpias.
Se hospedó 5 noches en agosto de 2022
Respuesta de Tucker Nadal el 18 ago. 2022
Thank you for taking the time to share your feedback. It is always a joy to hear when our guests enjoyed their stay. Have a great day!

10/10 Excelente

Yong

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excelente ubicación, en la misma parada de buses del 16th street mall que te transporta por todo el centro. Personal muy atento. Las instalaciones están un poco vieja.
Se hospedó 3 noches en abril de 2022
Respuesta de Joel Darr, General Manger el 27 abr. 2022
Hello Yong, thank you for sharing your feedback with us, we are glad you like dour location and staff service.

10/10 Excelente

Katherine

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 4 noches en abril de 2021
Respuesta de Michelle el 26 abr. 2021
Thank you for your valuable feedback. We are happy you enjoyed your stay!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff is really nice to their customers. Great view, and cleanliness in the room. It was a great experience.
Se hospedó 1 noche en diciembre de 2020
Respuesta de Stephanie - Front Office Manager el 1 ene. 2021
Thank you for taking the time to provide us your feedback. Our team strives to ensure all of our guests have a great stay that is safe and relaxing. I am glad we were able to achieve this during your stay. Thank you for staying with us during these unusual times!

10/10 Excelente

Cliente verificado

Se hospedó 2 noches en diciembre de 2020
Respuesta de FD el 10 dic. 2020
Thank you for staying with us! We hope to see you again next time your travels bring you to Denver!

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
El servicio, la atención, hotel muy céntrico y la limpieza del lugar. Lindo hotel. El único problema es que a los huéspedes les cobran muy caro el estacionamiento.
Se hospedó 4 noches en noviembre de 2019
Respuesta de Stephanie el 5 dic. 2019
Thank you for staying with us and providing your feedback! We hope to serve you again soon.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 9 noches en julio de 2019
Respuesta de Front Desk Staff el 7 ago. 2019
Thanks for staying with us. We appreciate your feedback!

6/10 Aceptable

Antonio Francisco

No nos limpiaron el cuarto después de la primera noche.
Se hospedó 2 noches en septiembre de 2018
Respuesta de Stephanie el 15 sept. 2018
We apologize for any inconvenience this may have caused and can assure you are housekeeping manager has been notified. Thank you for your feedback.

10/10 Excelente

JAVIER E.

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en julio de 2018
Respuesta de The Courtyard Denver Downtown Family el 31 jul. 2018
Dear Javier E. Thank you for your 5 of 5 score. We are thankful for your business.

10/10 Excelente

Belinda

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I enjoyed my stay, it’s unfortunate that there is works going on anc some shops have closed
Se hospedó 4 noches en abril de 2024
Respuesta de Joel Darr, General Manger el 30 abr. 2024
Dear Belinda, thank you for sharing your great reveiw. I am happy to report that the renovations of the 16th street mall is coming along nicely and businesses are opening back up every day. We are happy that two restaurants and a merchandise shop has opened in our building on the mall recently. We fully expect great things this summer and going forward. Thank you again. Kindest Regards, Joel

10/10 Excelente

Chad

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great old property very well maintained
Se hospedó 1 noche en abril de 2024
Respuesta de Joel Darr, General Manger el 29 abr. 2024
Hello Chad, thank you for sharing your 5Star review! We are thrilled that you enjoyed your stay with us!

10/10 Excelente

SANG

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very clean updated amenities and such friendly staff. Will stay there again in the future!!
Se hospedó 5 noches en abril de 2024
Respuesta de Brody el 27 abr. 2024
We are thrilled to see you enjoyed your stay, we certainly loved hosting you. We look forward to seeing you on your return trips to Denver!

10/10 Excelente

Myrna

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Good location, comfortable beds.
Se hospedó 3 noches en abril de 2024
Respuesta de Joel Darr, General Manger el 23 abr. 2024
Dear Myma, thank you for sharing such nice feedback with us. We appreciate you choosing to stay with us.

2/10 Terrible

Cullen

Viajó en grupo
Le gustó: Personal y atención
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
The extra expenses of the property such as parking and 6 dollar water bottles in your room. As well as a plethora of broken items in the room refrigerator didn’t work, tv remote didn’t work. The ac would randomly switch from cool to heat in the middle of the night. The room smelled like a horse stall and the kicker the shampoo dispenser was broken as well. High price for a very low and poor quality stay. Would not recommend. Staff was very friendly though.
Se hospedó 3 noches en abril de 2024
Respuesta de Riley el 23 abr. 2024
Thank you for taking the time to let us know about your experience while staying with us. Your experience at our hotel is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I understand how frustrating it can be to have the tv and A/C not working properly during your stay. We are always striving to provide the best experience for our guests and we sincerely apologize we did no hit those marks for you. I have shared your feedback with our leadership team to ensure the necessary guidelines are in place and reviewed to provide the best guest experience possible in the future.I hope you choose to stay with us again when your travels bring you back to the area.

6/10 Aceptable

Barry, Seattle

Viajó con su pareja
Le gustó: Limpieza, personal y atención
Wasn't bad, wasnt amazing. Middle of pack decency
Se hospedó 3 noches en abril de 2024
Respuesta de Brody el 21 abr. 2024
We are disappointed we could not make your stay special. We certainly loved hosting you and hope to welcome you back to Denver in the near future. Have a wonderful day!

10/10 Excelente

jonathan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Joel Darr, General Manger el 19 abr. 2024
Dear Jonathan, thank you for sharing your 5 out of 5 Review! We are thrilled to hear that you enjoyed your stay with us! Come back soon. Best Regards

10/10 Excelente

Adam

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent property, staff and location !
Se hospedó 1 noche en abril de 2024
Respuesta de Riley el 9 abr. 2024
Thank you for taking the time to share your experience. We are so glad you enjoyed your stay with us! We hope we can welcome you back next time you are in Denver! Have a great rest of your week!

10/10 Excelente

Kim

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great property. Spacious room with facilities for wheelchair accessibility. Super friendly staff, and very clean.
Se hospedó 6 noches en marzo de 2024
Respuesta de Brody el 14 abr. 2024
We love to see you had a wondaful stay. We look forward to seeing you again!

10/10 Excelente

yilma

Se hospedó 2 noches en marzo de 2024
Respuesta de Joel Darr, General Manger el 19 abr. 2024
Dear Yilma, thank you for sharing your 5 Star Review! We are thrilled to hear that you enjoyed your stay with us! We look forward to welcoming you back soon. Best Regards

10/10 Excelente

Roberto, Atizapan de Zaragoza

Le gustó: Limpieza, personal y atención
Se hospedó 1 noche en marzo de 2024
Respuesta de Brody el 30 mar. 2024
We are thrilled to see you enjoyed your stay! We look forward to hosting you when you return to Denver.

10/10 Excelente

Rebecca

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en marzo de 2024
Respuesta de Joel Darr, General Manger el 18 mar. 2024
Hello Rebecca, thank you for sharing your 5 Star review. My team and I are thrilled to hear that you ejected your visit with us. Regards

10/10 Excelente

Justin

Viajó con su pareja, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff was very friendly no matter the time of day! Clean rooms as well! Some dated furniture but definitely did not take away from the experience!
Se hospedó 1 noche en marzo de 2024
Respuesta de Brody el 17 mar. 2024
We love to hear you enjoyed our staff experience! We are very lucky to have a fantastic team of people who care about our guest experience. We look forward to hosting you again.

10/10 Excelente

Heather

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Friendly staff, room was great. Close to everything.
Se hospedó 3 noches en marzo de 2024
Respuesta de Brody el 17 mar. 2024
We love to see you had a great stay! We look forward to hosting you in the future.

10/10 Excelente

Ruban

Se hospedó 4 noches en marzo de 2024
Respuesta de Brody el 1 abr. 2024
We are thrilled to see you enjoyed your stay! We loved having you stay with us. We look forward to hosting you when you return to Denver.

6/10 Aceptable

Chris

Le gustó: Personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en marzo de 2024
Respuesta de Riley el 13 mar. 2024
Thank you for taking the time to share your feedback! We hope to see you again if your travels bring you back to the area!

10/10 Excelente

Antonette

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Check in was convenient and quick, staff was very friendly and professional. The restaurant and bakery/coffee shop on site were excellent. Stayed for a long weekend with my teenage son.
Se hospedó 3 noches en marzo de 2024
Respuesta de Brody el 10 mar. 2024
We loved having you stay with us and are so happy to read you had a great experience. We look forward to hosting you once your travel bring you back to the area.

10/10 Excelente

Virginia

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Property was well maintained inside. Rooms clean & comfortable. Check in was easy. Parking is limited on property, but public parking garage just down the street for much cheaper. (Only stayed 1 night, their parking was $44 per day & we paid $7.00 at garage for overnight.) Also, rooms facing atrium are not tinted or reflective from outside so you can easily see into neighbors room if curtains not drawn. This would not deter us from staying there again.
Se hospedó 1 noche en marzo de 2024
Respuesta de Brody el 10 mar. 2024
We are thrilled to hear you had a great time staying with us. We look forward to hosting you next time your travel brings you to the area.

10/10 Excelente

Thomas

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Location
Se hospedó 1 noche en marzo de 2024
Respuesta de Brody el 11 mar. 2024
We are thrilled to see you had a great experience. We look forward to hosting you when your travels bring you back to the area.

10/10 Excelente

John

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en marzo de 2024
Respuesta de Brody el 11 mar. 2024
We love seeing you had a great experience. We look forward to hosting you next time your travels bring you back tot he area.

10/10 Excelente

Robert William, Airdrie

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The staff were really friendly and helpful, and the hotel has a good look and feel inside.
Se hospedó 3 noches en marzo de 2024
Respuesta de Brody el 9 mar. 2024
We love to hear you had a great time. We hope yo welcome you back to Denver when your travel brings you here next.

10/10 Excelente

Christian

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
very nice people, shower in the room, good condition
Se hospedó 3 noches en febrero de 2024
Respuesta de Brody el 8 mar. 2024
We loved having you stay with us. We hope to welcome you back to our hotel next time you are in town. Have a wonderful day!

4/10 Mediocre

Alireza, Richmond Hill

No le gustó: Personal y atención
Not sure why that is, but for the lst teo times that I booked Marriott from expedia they gotvme a room adjacent to the elevator. The noise was terrboth times.
Se hospedó 3 noches en marzo de 2024
Respuesta de Riley el 7 mar. 2024
Thank you for taking the time to review your recent stay. I am sorry that being near the elevator caused too much noise and understand your frustration. We hope to welcome you back the next time your travels bring you back to the area. Have a great rest of your week!

10/10 Excelente

Kylie

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
All the staff were really friendly and helpful. The room was spacious
Se hospedó 2 noches en marzo de 2024
Respuesta de JT Cockerill el 4 mar. 2024
Thank you so much for taking the time to review your recent stay! I'm so glad to read that you enjoyed your time with us. We're so fortunate to have such a hospitable, professional staff, and I can't wait to share your kind words with the team!We loved having you stay with us, and we hope to welcome you back the next time you're in The Mile High City!

10/10 Excelente

Mario

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Had a great time
Se hospedó 4 noches en febrero de 2024
Respuesta de Brody el 27 feb. 2024
We love to hear you enjoyed staying with us. We hope to welcome you back to Denver when your travels bring you back.

8/10 Bueno

Russell John

Le gustó: Limpieza, personal y atención
Se hospedó 3 noches en febrero de 2024
Respuesta de Joel Darr, General Manger el 23 feb. 2024
Dear Russell, thank you for taking the time to review our hotel. I am happy that you enjoyed your stay with us. Please come back soon. Best.

10/10 Excelente

Vallorie

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Convenient to theater district
Se hospedó 2 noches en febrero de 2024
Respuesta de Brody el 20 feb. 2024
We are happy hear you enjoyed your stay! We certainly love being so close to Denver Performing Arts Center. We look forward to welcoming you back to Denver!

10/10 Excelente

PAMELA

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great hotel!
Se hospedó 1 noche en febrero de 2024
Respuesta de Tucker Nadal el 17 feb. 2024
Dear Pamela,Thank you for taking the time to share your feedback. We are always delighted to hear when our valued guest share their feedback. We hope to see you when your travels bring you back to the area!Regards,Tucker Nadal

10/10 Excelente

Lauren

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Friendly staff as described
Se hospedó 1 noche en febrero de 2024
Respuesta de Andrew el 11 feb. 2024
Hi Lauren! Thanks for taking the time to leave your feedback. I'm so happy you found our staff friendly and enjoyed your stay here. I hope we can welcome you back to the hotel again in the future!

10/10 Excelente

Gord

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Ok!
Se hospedó 3 noches en febrero de 2024
Respuesta de Riley el 11 feb. 2024
Hello Gord! Thank you for taking the time to leave us your feedback. I am so happy you enjoyed your time here! I hope we can welcome you back to our hotel in the future!

6/10 Aceptable

Julie

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
I did not appreciate the hidden $40 charge for a parking lot spot, especially since it wasn’t covered, secured and I had to park next to the dumpster. I could’ve stayed at a nicer place had I known about that.
Se hospedó 1 noche en febrero de 2024
Respuesta de Tucker Nadal el 4 feb. 2024
Dear Julie,Thank you for taking the time to share your feedback. It is always helpful to hear from our valued guests. I completely understand your frustration with having to pay for parking. We do our best to educate our guests on the cost of parking in our lot, while also offering other options for parking in the downtown area. Having the option to park in our lot is convenient and I certainly understand why you chose to park with us. It is my hope that you enjoyed your stay and return to stay with us in the future!Regards,Tucker Nadal

10/10 Excelente

Melinda

Se hospedó 1 noche en enero de 2024
Respuesta de Andrew el 27 ene. 2024
Hello Melinda! Thank you for taking the time to leave us your feedback. I am so happy you enjoyed your time here! I hope we can welcome you back to our hotel in the future!

10/10 Excelente

Russel

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Exceptional - you won’t find better hotel at twice the price. Staff were brilliant and rooms were spacious and comfortable. We will definitely visit again
Se hospedó 1 noche en enero de 2024
Respuesta de Joel Darr, General Manger el 26 ene. 2024
Dear Russel, Thank you for sharing such amazing feedback about our hotel. My team and i are thrilled that you have a nice experience. Thank you and come back soon. Best, Joel

10/10 Excelente

Russel

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This is one of the best hotels we have stayed in. The staff were exceptional and made us feel like family. I would highly recommend this hotel - one of the best
Se hospedó 11 noches en enero de 2024
Respuesta de Andrew el 25 ene. 2024
Hello Russel! Thank you so much for taking the time to let us know about your experience here. It warms my heart to hear we were able to give you exceptional service. I hope we can welcome you again soon!