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Opiniones sobre Aloft Denver Downtown

3 out of 5
Aloft Denver Downtown
800 15th Street, Denver, CO

Opiniones

8,4

Muy bueno

Evaluación: 10 - Excelente. 411 de 961 opiniones" "
Evaluación: 8 - Bueno. 344 de 961 opiniones" "
Evaluación: 6 - Aceptable. 135 de 961 opiniones" "
Evaluación: 4 - Mediocre. 48 de 961 opiniones" "
Evaluación: 2 - Terrible. 23 de 961 opiniones" "

9,0/10

Limpieza

8,8/10

Personal y atención

8,6/10

Servicios

8,6/10

Estado de la propiedad e instalaciones

8,8/10

Cuidado del medio ambiente

Opiniones

2/10 Terrible

Ivan Andres

Le gustó: Limpieza, personal y atención
No le gustó: Estado de la propiedad e instalaciones
Respuesta de Hotel Management el 10 mar. 2024
We are sorry that you did not enjoy your stay with us, and would certainly appreciate learning more about any issues or inconveniences that you experienced. Please reach out to us directly if you are open to discussing in more detail.

10/10 Excelente

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención
Sencillo y cómodo Buena ubicación para estar en el centro
Se hospedó 1 noche en febrero de 2020
Respuesta de Michelle S. el 12 feb. 2020
Thank you for connecting with us. We are honored you chose the hotel and thrilled we were able to offer you our premium accommodations. We look forward to your next visit.

10/10 Excelente

Diana

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
La mayoría de los empleados son muy amables. Y la ubicación es excelente.
Se hospedó 3 noches en octubre de 2019
Respuesta de Michelle S. el 22 oct. 2019
Thank you for connecting with us. We are honored you chose the hotel and thrilled we were able to offer you our premium accommodations. We look forward to your next visit.

10/10 Excelente

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en julio de 2019
Respuesta de Michelle S. el 11 jul. 2019
Thank you for reviewing our hotel. We appreciate the positive feedback and look forward to seeing you again.

6/10 Aceptable

Martin

Le gustó: Estado de la propiedad e instalaciones
No le gustó: Personal y atención
Good location and clean room
It was ok... but I could only get the room after 3:20 pm....

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Aventura en Colorado !!
Me gusto mucho el concepto del hotel, muy diferente!!! Solo me parece mal que no tengan un estacionamiento para los clientes y tengas que pagarlo como servicio aparte.

8/10 Bueno

Samik, Boulder

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Management el 17 abr. 2024
Thank you for reviewing our hotel.

10/10 Excelente

chasity

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Management el 17 abr. 2024
Thank you for your review!

10/10 Excelente

Alfred

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Awesome staff!!! Clean room
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Management el 12 mar. 2024
Thank you for reviewing our hotel!

10/10 Excelente

Alejandra

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great stay with family, parking lots are available cheaper close to hotel than the valet parking!! Will be back again!
Se hospedó 2 noches en marzo de 2024
Respuesta de Hotel Management el 5 mar. 2024
Thank you for reviewing our hotel. We appreciate the positive feedback and look forward to seeing you again.

10/10 Excelente

Brian

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great place to stay and very affordable. Great location downtown.
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Management el 4 mar. 2024
Thank you for staying with us. We appreciate your review and hope to welcome you back soon!

2/10 Terrible

Marias

Se hospedó 1 noche en febrero de 2024
Respuesta de Hotel Management el 17 abr. 2024
Please accept our apologies that your stay did not exceed your expectations. We would appreciate additional details. Please feel free to reach out to us directly.

10/10 Excelente

John

no issues
Se hospedó 2 noches en febrero de 2024
Respuesta de Hotel Management el 11 feb. 2024
Thank you, John, for taking the time to review your stay. We are so happy that you enjoyed your time with us!

10/10 Excelente

Beatrice, La Jara

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Amazing! Very clean, outstanding and professional staff, accommodating my entire family. Will come back again! Highly recommended
Se hospedó 2 noches en febrero de 2024
Respuesta de Hotel Management el 5 feb. 2024
Thank you so much for your positive feedback, Beatrice. We can't wait to welcome you back!

6/10 Aceptable

Jose, Key Biscayne

No le gustó: Personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Hotel Management el 5 feb. 2024
Thank you for your feedback. We hope to have an opportunity to welcome you back in the future. Feel free to contact us if you would like to discuss your stay in greater detail.

6/10 Aceptable

Trey

Decent property. Great breakfast.
Se hospedó 1 noche en enero de 2024
Respuesta de Hotel Management el 5 feb. 2024
Thank you for your feedback. We are happy that you enjoyed the breakfast in our lobby. Feel free to contact us if you would like to discuss your stay in greater detail.

10/10 Excelente

DALE, OBERLIN

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Hotel Management el 5 feb. 2024
Thank you for your positive feedback! We are thrilled to learn that you enjoyed your stay with us.

10/10 Excelente

ace

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en diciembre de 2023
Respuesta de Hotel Management el 5 feb. 2024
We're so happy you enjoyed your stay with us! We hope to have an opportunity to welcome you back in the future.

10/10 Excelente

Joselyne

Se hospedó 1 noche en diciembre de 2023
Respuesta de Hotel Management el 5 feb. 2024
Thank you for your feedback. We are so happy you enjoyed your stay. We hope to have an opportunity to welcome you back in the future.

8/10 Bueno

Patricia

Se hospedó 1 noche en diciembre de 2023
Respuesta de Hotel Management el 5 feb. 2024
Thank you for your feedback. We hope to have an opportunity to welcome you back in the future. Feel free to contact us if you would like to discuss your stay in greater detail.

8/10 Bueno

Kenneth

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Convenient Downtown spot
Hotel is in a convenient location, walking distance to most downtown attractions. A couple blocks from the convention center. Close to shopping and restaurants. Union station is a few blocks away making it easy to get to from the airport. Room was simple but clean. There was an issue with the door to the bathroom and the front desk had it taken care of immediately. Overall great stay. We didn’t have a car to park but noticed there are many lots surrounding the hotel that seemed much cheaper than the hotel’s daily parking rate.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Hotel Management el 5 feb. 2024
Thank you for your feedback, Kenneth. Please accept our sincere apologies for the issued you experienced with your bathroom door. Feel free to contact us if you would like to discuss anything in greater detail.

10/10 Excelente

Devin

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great place to stay
Great spot. Right in the middle of everything. 16th st just on the next coner. And plenty to do within walking distance.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Hotel Management el 5 feb. 2024
Thank you for your feedback. We hope to have an opportunity to welcome you back in the future!

8/10 Bueno

SATORU

Viajó por negocios
Le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
No le gustó: Personal y atención
Se hospedó 1 noche en diciembre de 2023
Respuesta de Hotel Management el 5 feb. 2024
Thank you for your feedback. We hope to have an opportunity to welcome you back in the future. Feel free to contact us if you would like to discuss your stay in greater detail.

10/10 Excelente

John

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en noviembre de 2023
Respuesta de Hotel Management el 11 feb. 2024
Thank you for your review!

10/10 Excelente

Brandon

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Definitely enjoyed my stay. The staff was incredible and everyone was very friendly.
Se hospedó 3 noches en noviembre de 2023
Respuesta de Hotel Management el 11 feb. 2024
Thank you for reviewing our hotel. We appreciate the positive feedback and look forward to seeing you again.

4/10 Mediocre

Cliente verificado

Viajó por negocios
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Don’t stay here
Worst hotel experience. There are ZERO amenities: no drinkable water in room, had to go downstairs and buy a bottle of water. Had to pay for coffee. The hotel room itself: bathroom was dirty, door to bathroom didn’t close, my window outside looked directly into other hotel rooms AND I could see what people were doing. (Maybe tint these windows!)
Se hospedó 3 noches en noviembre de 2023
Respuesta de Hotel Management el 11 feb. 2024
Thank you for sharing your feedback. I’m sorry to hear you experienced some inconveniences. We hope to welcome you back soon.

10/10 Excelente

Michelle

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The staff was amazing. They were friendly and answered all our questions. Our valet guy was the best!
Se hospedó 1 noche en septiembre de 2023
Respuesta de Hotel Management el 11 feb. 2024
Thank you for reviewing our hotel. We appreciate the positive feedback!

2/10 Terrible

Sharon

Viajó con su familia
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Aloft Denver
Would NOT HONOR THE RESERVATION!
Se hospedó 3 noches en noviembre de 2021
Respuesta de Front Desk el 16 nov. 2021
Hi Sharon, We apologize for the inconvenience this may have caused while our property the Aloft Denver Downtown has been Temporarily CLOSED since April 2020. Unfortunately this is why we were unable to honor your reservation. All reservations that are effected have been sent notice of cancellation with a minimum of 30 days prior, we do typically like to send those out well before the 90 day mark. I encourage you to reach out to Expedia and update your information if you did not receive that notice before your reservation date. Safe travels and hope to see you when we are able to re-open our doors to the public.

10/10 Excelente

Cliente verificado

Se hospedó 1 noche en julio de 2021

2/10 Terrible

Cliente verificado

Viajó con su pareja, Viajó por negocios, Viajó con mascotas
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
DO NOT STAY HERE. They turned this place into a homeless shelter.
Se hospedó 5 noches en agosto de 2020

10/10 Excelente

Monica

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en febrero de 2020
Respuesta de Michelle S. el 25 jun. 2020
Thank you for reviewing our hotel. We appreciate the positive feedback and look forward to seeing you again.

10/10 Excelente

Cathy, San Jose

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Clean and nice. The room is clean. Comfortable bed.
Se hospedó 2 noches en febrero de 2020
Respuesta de Michelle S. el 4 mar. 2020
Thanks for reaching out and sharing the kind words for our hotel. We're thrilled you had a great stay and we look forward to your next visit.

10/10 Excelente

Isabel

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
My dog and me
I took my dog with me and I felt like my dog was very welcome in the hotel
Se hospedó 1 noche en septiembre de 2019
Respuesta de Michelle S. el 4 mar. 2020
Thanks for reaching out. We're so happy to read you and you dog had a great stay and we can't wait until your next visit!

6/10 Aceptable

Cliente verificado

Se hospedó 2 noches en febrero de 2020
Respuesta de Michelle S. el 3 mar. 2020
Thank you for reviewing our hotel. We appreciate the feedback and hope to see you again.

8/10 Bueno

Cliente verificado

Se hospedó 2 noches en febrero de 2020
Respuesta de Michelle S. el 26 feb. 2020
Thank you for reviewing our hotel. We appreciate the positive feedback and look forward to seeing you again.

10/10 Excelente

Sylvia

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en febrero de 2020
Respuesta de Michelle S. el 23 feb. 2020
Thank you for reviewing our hotel. We appreciate the positive feedback and look forward to seeing you again.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The hallway’s interior finish is too dark for my taste. The TV is mounted too high, glare from the room lighting was noticeable across the top of the screen. The TV remote’s button took multiple presses to get TV too respond. Got a little tedious.
Se hospedó 1 noche en febrero de 2020
Respuesta de Michelle S. el 23 feb. 2020
Thanks for connecting with us. We apologize for the inconveniences you experienced at our hotel and we will use your feedback about the lighting, television, and remote to make improvements to our amenities going forward. It was wonderful having you and we hope to see you again, soon.

2/10 Terrible

Mag, Denver

Viajó en grupo
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
No le gustó: Personal y atención
Liked that it was in the middle of downtown- easy to walk to everything
Se hospedó 1 noche en febrero de 2020
Respuesta de Michelle S. el 23 feb. 2020
Thank you for sharing your feedback. We’re glad to hear you took advantage of so many of the activities that Denver offers. Our goal is to make your experience as comfortable as possible whether you choose to rest or play, and I’m glad our staff delivered on that promise. Please come back and visit us, soon.

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza, personal y atención
No le gustó: Servicios
Se hospedó 2 noches en febrero de 2020
Respuesta de Michelle S. el 20 feb. 2020
Thank you for reviewing our hotel. We appreciate the feedback and hope to see you again.

8/10 Bueno

LisaL, Aspen, CO

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Good location. Easy access to all that is downtown Denver.
Se hospedó 1 noche en febrero de 2020
Respuesta de Michelle S. el 4 feb. 2020
Thanks for reaching out. We're thrilled you enjoyed you had a great stay with us in downtown Denver, and we look forward to your next visit.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2020
Respuesta de Michelle S. el 4 feb. 2020
Thank you for reviewing our hotel. We appreciate the positive feedback and look forward to seeing you again.

10/10 Excelente

Bryan

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Stay here!
Great staff and great location.
Se hospedó 1 noche en enero de 2020
Respuesta de Michelle S. el 26 ene. 2020
Thank you for connecting with us. We are honored you chose our hotel and thrilled we were able to offer you our premium accommodations. We look forward to your next visit.

10/10 Excelente

Cliente verificado

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en noviembre de 2019
Respuesta de Michelle S. el 16 ene. 2020
Thank you for reviewing our hotel. We appreciate the positive feedback and look forward to seeing you again.

8/10 Bueno

Leslie

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
STaff was amazing !!!
Se hospedó 1 noche en diciembre de 2019
Respuesta de Michelle S. el 7 ene. 2020
Thank you for connecting with us. We are honored you chose our hotel and thrilled we were able to offer you our premium accommodations. We look forward to your next visit.

8/10 Bueno

Edith

Se hospedó 2 noches en diciembre de 2019

4/10 Mediocre

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios
No le gustó: Estado de la propiedad e instalaciones
The walls are extremely thin, and sound traveled between rooms too easily
Se hospedó 1 noche en diciembre de 2019
Respuesta de Michelle S. el 4 ene. 2020
Thank you for sharing your feedback. I’m glad you had an enjoyable stay but sorry to hear you experienced some inconveniences. We consider noise levels to be an important element of our guests’ stay and are looking into ways to better manage guest room and hallway noise. We hope to welcome you back soon, and again, thank you for connecting with us.

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great experience.
Parking and checking in was quick. Valet, reception, and bar personnel were helpful and friendly. Rooms were clean. Conveniently located in downtown near shops and restaurants.
Se hospedó 2 noches en diciembre de 2019
Respuesta de Michelle S. el 4 ene. 2020
Thank you for connecting with us. We are honored you chose the hotel and thrilled we were able to offer you our premium accommodations. We look forward to your next visit.

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Entire staff from the check-in to check-out was very friendly and accommodating. Great location, friendly staff, nice rooms and a relaxing lobby and bar area. Great stay!
Se hospedó 2 noches en diciembre de 2019
Respuesta de Michelle S. el 27 dic. 2019
Thank you for connecting with us. We are honored you chose the hotel and thrilled we were able to offer you our premium accommodations. We look forward to your next visit.

10/10 Excelente

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Everything is well-thought out - the things you don't need in regular hotels are absent (e.g. a microwave in every room), but other amenities hotels normally don't have create a communal atmosphere (the lobby/bar area and pool table). I also really like the position of the bed across the window, which gives your whole room a great view.
Se hospedó 2 noches en noviembre de 2019
Respuesta de Michelle S. el 18 dic. 2019
Thank you for connecting with us. We are honored you chose the hotel and thrilled we were able to offer you our premium accommodations. We look forward to your next visit.

4/10 Mediocre

Jackie, New York

Viajó con su pareja
Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
Our view was a garage wall. Room was so dark. Shower was horrible. Water just ran down the slanted tile and the whole bathroom floor got soaked every time. We had to mop floor after showers with our towels. No HOOKS anywhere. Couldn’t even hang a wet towel. Aloft I think you think your hip and cool but hip and cool people need better accommodations. Very disappointing hotel.
Se hospedó 3 noches en diciembre de 2019
Respuesta de Michelle S. el 17 dic. 2019
Thanks for reaching out. We are deeply sorry for the experience you had at our hotel. We will be sure to use your comments to improve our amenities going forward. It was an honor having you and we hope to welcome you back, soon.