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Opiniones sobre Baymont by Wyndham Decatur

2.5 out of 5
Baymont by Wyndham Decatur
600 W Hale Avenue, Decatur, TX

Opiniones

8,8

Excelente

Evaluación: 10 - Excelente. 573 de 1000 opiniones" "
Evaluación: 8 - Bueno. 276 de 1000 opiniones" "
Evaluación: 6 - Aceptable. 92 de 1000 opiniones" "
Evaluación: 4 - Mediocre. 36 de 1000 opiniones" "
Evaluación: 2 - Terrible. 23 de 1000 opiniones" "

9,0/10

Limpieza

9,0/10

Personal y atención

8,6/10

Servicios

8,8/10

Estado de la propiedad e instalaciones

8,8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Ramiro

Se hospedó 1 noche en enero de 2024
Respuesta de Debbie el 15 feb. 2024
Thank you for taking the time to leave us a review.We are glad to hear that you enjoyed your stay with us. Sincerely,Debbie NevilleGM

2/10 Terrible

Nuno

Viajó por negocios
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Todo estaba muy sucio!
Se hospedó 4 noches en mayo de 2023
Respuesta de Debbie el 6 jun. 2023
Dear Nuno, I can't find your reservation in my system. Would you please call the Baymont by Wyndham in Decatur and give me a your full name so I can look into the situation.Thank You,Debbie NevilleGM.

10/10 Excelente

Jorge

Se hospedó 1 noche en diciembre de 2022

10/10 Excelente

Jessica

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en junio de 2021

8/10 Bueno

Fanny

Viajó con su familia
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
El trato del recepcionista de la noche del viernes 12 de Abril, excelente! La limpieza no muy buena.
Se hospedó 9 noches en abril de 2019
Respuesta de Debbie el 23 abr. 2019
Very glad you were happy with my staff who checked you in. We will take action and see what might not be the cleanest in your hotel room. Thank you for slaying with us ay Baymont in Decatur. Thank You, Debbie Neville GM

10/10 Excelente

Gabriel, Odessa tx

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Esperando regresar el año siguiente

10/10 Excelente

Margaret

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The free parking is great! Nice to not have to pay extra for a non-living entity that doesn't dirty the showers, mess up the bed, etc... I also appreciate having the safe in the room.
Se hospedó 2 noches en mayo de 2024
Respuesta de Jessica el 23 may. 2024
Thank you for taking the time to leave us a review. We are happy to hear you enjoyed your stay. We look forward to seeing you in the future.Sincerely,Jessica FDA

10/10 Excelente

Maureen

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Rooms were quiet and comfortable; eating choices within close vicinity and easy to get to without having to get back on the highway.
Se hospedó 1 noche en mayo de 2024
Respuesta de Jessica el 23 may. 2024
Thank you for taking the time to leave us a review. We are happy to hear you enjoyed your stay. We look forward to seeing you in the future.Sincerely,Jessica FDA

8/10 Bueno

Erin

Viajó con su pareja, Viajó por negocios
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
It was very nice and clean. Only thing was there was no one at the front desk for awhile and we had to wait. Wasn’t a big deal
Se hospedó 1 noche en mayo de 2024
Respuesta de Jessica el 23 may. 2024
Thank you for taking the time to leave us a review. We are happy to hear you enjoyed your stay. We look forward to seeing you in the future.Sincerely,Jessica FDA

10/10 Excelente

Tera

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
I stay in Decatur several times a year. This hotel has never let me down.
Se hospedó 2 noches en mayo de 2024
Respuesta de Jessica el 23 may. 2024
Thank you for taking the time to leave us a review. We are happy to hear you enjoyed your stay. We look forward to seeing you in the future.Sincerely,Jessica FDA

8/10 Bueno

Carl

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The
Se hospedó 1 noche en mayo de 2024
Respuesta de Jessica el 17 may. 2024
Thank you for taking the time to leave us a review. We hope you enjoyed your stay.Sincerely, Jessica FDA

4/10 Mediocre

Chrisitna

Viajó con su pareja
Le gustó: Limpieza, estado de la propiedad e instalaciones
I reserved a king suite. at the time of check in the front desk clerk provided my document to sign. I advised someone already signed and that the vehicle listed below was not mine. She casually said oh, i guess i had the last person sign the wrong form. I thought nothing of it until i got to my room. 2 queen beds, not the king suite i reserved and paid for by the way. I went downstairs and her only response was oh i guess i gave them your room too. my manager will have to refund you to make it right and we don't have any king suites available. Sunday morning at check out, i looked at my receipt and they charged me full king suite price and advised since i booked with Expedia they are the only ones who can issue the refund or price difference. Disappointed that no one took responsibility to rectify the situation. so i am out money.
Se hospedó 2 noches en mayo de 2024
Respuesta de Jessica el 14 may. 2024
Thank you for taking the time to leave us a review. I am sorry that you encountered this issue with your stay and apologize that this happened. After looking over your reservation thoroughly you were not charged extra for being in a double queen room, the price did stay the same as it would have been for the king suite. The only extra charge on file was for the pet fee and it was only charged for 1 night of your stay. Since you did stay the both nights we are not able to issue a refund. Sincerely, Jessica FDA

10/10 Excelente

Vitor

Le gustó: Servicios, estado de la propiedad e instalaciones
Great location and convenience
Se hospedó 3 noches en mayo de 2024
Respuesta de Jessica el 12 may. 2024
Thank you for taking the time to leave us a review. We hope to see you again in the future. Sincerely, Jessica FDA

10/10 Excelente

Renee, Jaclsonville

Very clean
Se hospedó 2 noches en mayo de 2024
Respuesta de Jessica el 11 may. 2024
Thank you for taking the time to leave us a review. We are happy to hear you enjoyed your stay. We hope to see you again in the future.Sincerely,Jessica FDA

10/10 Excelente

Sasha

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Jessica el 1 may. 2024
Thank you for time the time to leave us a review. We hope to see you again.Sincerely,FDA Jessica

8/10 Bueno

Shannon

Se hospedó 1 noche en abril de 2024
Respuesta de Jessica el 13 may. 2024
Thank you for taking the time to leave us a review. We hope to see you again in the future.Sincerely, Jessica FDA

6/10 Aceptable

Margaret

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios
Room needed maitenance, BR door shuts very hard, faucet is loose in sink….
Se hospedó 4 noches en abril de 2024
Respuesta de Jessica el 18 abr. 2024
Thank you for taking the time to leave us a review. We appreciate you bringing these issues to our attention. We will be sure to look into this. Thank you.FDA Jessica

10/10 Excelente

Cody

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great stay
Se hospedó 1 noche en marzo de 2024
Respuesta de Jessica el 17 abr. 2024
Thank you for taking the time to leave us a review. We are happy to hear that you enjoyed your stay with us. We hope to see you again soon. Thank you.FDA Jessica

6/10 Aceptable

Marissa C

Le gustó: Limpieza, personal y atención
Overall it was good. The rooms need to be remodeled.
Se hospedó 3 noches en abril de 2024
Respuesta de Jessica el 17 abr. 2024
Thank you for taking the time to leave us a review. We are in the process of getting the up floors remodeled. We hope to see you again in the future.Thank you.FDA Jessica

10/10 Excelente

Candice

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice, clean, staff was very accommodating
Se hospedó 3 noches en abril de 2024
Respuesta de Jessica el 17 abr. 2024
Thank you for taking the time to leave us a review. We are happy to hear that you enjoyed your stay with us. We hope to see you again soon. Thank you.FDA Jessica

8/10 Bueno

Suzanne

Se hospedó 1 noche en abril de 2024
Respuesta de Jessica el 5 may. 2024
Thank you for taking the time to leave us a review. We hope you enjoyed your stay.Sincerely,Jessica FDA

6/10 Aceptable

Stephen

Viajó con su familia
Le gustó: Limpieza
No le gustó: Estado de la propiedad e instalaciones
Worn out.
Se hospedó 4 noches en abril de 2024
Respuesta de Jessica el 17 abr. 2024
Thank you for taking the time to leave us a review. We are in the process of renovating the hotel and it is not finished yet. We hope to have you back in the future. Thank you.FDA Jessica

6/10 Aceptable

Paul

Viajó con su familia y niños pequeños
the breakfast needs great improvement the quality and options
Se hospedó 2 noches en marzo de 2024
Respuesta de Jessica el 17 abr. 2024
Thank you for taking the time to leave us a review. Thank you for your input regarding the breakfast. We are trying different things to see what our guest like more.Thank you. FDA Jessica

8/10 Bueno

CLAUDENE

Se hospedó 2 noches en abril de 2024
Respuesta de Jessica el 1 may. 2024
Thank you for time the time to leave us a review. We hope to see you again.Sincerely,FDA Jessica

10/10 Excelente

Dean

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The property was as advertised. Very nice.
Se hospedó 1 noche en abril de 2024
Respuesta de Jessica el 11 abr. 2024
Thank you for taking the time to leave us a review. We are pleased to hear that you enjoyed your stay with us. We look forward to seeing you again! Thank you.FDA Jessica

10/10 Excelente

Mary

Se hospedó 1 noche en abril de 2024
Respuesta de Jessica el 1 may. 2024
Thank you for time the time to leave us a review. We hope to see you again.Sincerely,FDA Jessica

10/10 Excelente

Barbara

Viajó con su pareja, Viajó con mascotas
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Traveling with our pet and they changed us to a 1st floor room which was extremely convenient. No pet area but some grass around the back so it was fine. Clean room and quiet night.
Se hospedó 1 noche en marzo de 2024
Respuesta de Jessica el 11 abr. 2024
Thank you for taking the time to leave us a review. We are pleased to hear that you enjoyed your stay with us. We look forward to seeing you again! Thank you.FDA Jessica

10/10 Excelente

Staci

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
James was very helpful getting the rooms that fit us best. He was welcoming and very kind and inviting. The room was clean and comfortable.
Se hospedó 1 noche en marzo de 2024
Respuesta de Jessica el 11 abr. 2024
Thank you for taking the time to leave us a review. We are pleased to hear that you enjoyed your stay with us. We look forward to seeing you again! Thank you.FDA Jessica

10/10 Excelente

Paul

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Had a really good two night stay. Room was clean and staff was friendly. Breakfast was great both mornings.
Se hospedó 2 noches en marzo de 2024
Respuesta de Jessica el 11 abr. 2024
Thank you for taking the time to leave us a review. We are happy to hear that you enjoyed your stay with us. We look forward to seeing you again.FDA Jessica

10/10 Excelente

Carl

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Jessica el 11 abr. 2024
Thank you for taking the time to leave us a review. We hope you enjoyed your stay with us. We look forward to seeing you again in the future. FDA Jessica

6/10 Aceptable

Jessica, Port Arthur

Viajó con su pareja
It was okay. Wasnt the best but you get what you pay for. Overall it was clean, at least in the room.
Se hospedó 1 noche en marzo de 2024
Respuesta de Debbie el 28 mar. 2024
Thank you for taking the time to write a review. We are still in the remodel stages in some areas. Please excuse us.We appreciate your business. Hope to see you again in the future.Sincerely,Debbie NevilleGM

8/10 Bueno

Allen

Viajó con su familia, Viajó con mascotas
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Stayed for one night during a long road trip. Hotels is pet friendly, Beds are comfortable, staff members were nice. It was our first time staying at a Baymont hotel and I will definitely book there again if in the area
Se hospedó 1 noche en marzo de 2024
Respuesta de Debbie el 18 mar. 2024
Thank you for telling us about your experience. Very happy you enjoyed your stay. We look forward to seeing you in the future.Thank you,Debbie NevilleGM.

4/10 Mediocre

Dayla

Viajó con su familia
No le gustó: Limpieza, estado de la propiedad e instalaciones
Property is in need of updating. Carpet is stained in the rooms and needs replaced. Towels are stained. I found leftover feces on the toilet paper in my room and brought it to the attention of the front staff only to be asked if I needed more toilet paper. Just a small “Oh sorry about that”. We did not stay for breakfast. I would not recommend.
Se hospedó 1 noche en marzo de 2024
Respuesta de Debbie el 18 mar. 2024
We are very sorry about your experience at the hotel. We hired outside help because we were so busy. No excuse. That should have never happened. We hope you have a great summer.Sincerely,Debbie NevilleGM

10/10 Excelente

Piers

Se hospedó 3 noches en marzo de 2024
Respuesta de Jessica el 11 abr. 2024
Thank you for taking the time to leave us a review. We are pleased to hear that you enjoyed your stay with us. We look forward to seeing you again! Thank you.FDA Jessica

10/10 Excelente

david

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great value and service
Se hospedó 1 noche en febrero de 2024
Respuesta de Debbie el 18 mar. 2024
Thank you for being our guest at the Baymont in Decatur. We appreciate your business and hope to see you again. Sincerely,Debbie NevilleGM.

10/10 Excelente

Max

Se hospedó 1 noche en febrero de 2024
Respuesta de Jessica el 11 abr. 2024
Thank you for taking the time to leave a review. We hope you enjoyed your stay with us. We look forward to seeing you again in the future.FDA Jessica

10/10 Excelente

Donald

Se hospedó 1 noche en noviembre de 2023
Respuesta de Debbie el 18 mar. 2024
Thank you for such a great rating. We appreciate your business and hope to see you again.Sincerely,Debbie NevilleGM

6/10 Aceptable

Erin

Viajó por negocios
Decent but no tv
The tv wouldn’t work and the room had an awkward smell. However it was clean and the staff were very friendly.
Se hospedó 2 noches en febrero de 2024
Respuesta de Debbie el 18 mar. 2024
I want to apologies for the TV problem. Please always call the front desk. There is maintenance on duty. We appreciate your business and hope to see you again.Sincerely,Debbie NevilleGM...

2/10 Terrible

Beatriz

Se hospedó 2 noches en febrero de 2024
Respuesta de Debbie el 15 feb. 2024
So sorry to hear we did not live to your expectations. Wish you had gave some information on why you were dissatisfied. Thank you for letting us know. We have looked into any problems we though may have accrued.Sincerely,Debbie NevilleGM..

8/10 Bueno

Marcus

Viajó por negocios, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Pleasant experience
Se hospedó 2 noches en febrero de 2024
Respuesta de Debbie el 15 feb. 2024
Thank for taking the time to rate our hotel. Glad you enjoyed your stay. Look forward to seeing in the future.Thank you,Debbie NevilleGM

10/10 Excelente

Kenneth

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Absolute Excellence
Facility was absolutely excellent. Will definitely stay here again. The staff was extra friendly in ensuring our stay was great. Thank you.
Se hospedó 2 noches en febrero de 2024
Respuesta de Debbie el 15 feb. 2024
Thank you for taking the time to leave us a review. We are pleased to hear that you enjoyed your stay with us. We look forward to having you back.Sincerely,Debbie NevilleGM

4/10 Mediocre

Collin

Le gustó: Personal y atención, servicios
No le gustó: Limpieza
Not great
Se hospedó 3 noches en febrero de 2024
Respuesta de Debbie el 16 feb. 2024
Thank you for taking the time to write this review. We have looked at your reservation and could not find any issues with it. Next time please ensure to let us know if there are any issues that way, we can get them resolved.Sincerely,Debbie NevilleGM

10/10 Excelente

Cliff

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice hotel. Clean. Right off the interstate. Convenient location. One night while on a road trip - just what we needed for a shower and good nights rest!
Se hospedó 1 noche en febrero de 2024
Respuesta de Debbie el 15 feb. 2024
Thank you for taking the time to leave us a review. We are pleased to hear that you enjoyed your stay with us. We look forward to seeing you again.Sincerely,Debbie Neville GM

8/10 Bueno

Laurence

Se hospedó 2 noches en enero de 2024
Respuesta de Jessica el 11 abr. 2024
Thank you for taking the time to leave us a review. We hope you enjoyed your stay with us. We look forward to seeing you again. FDA Jessica

8/10 Bueno

Todd, Waxahachie

Le gustó: Limpieza, personal y atención
Se hospedó 1 noche en enero de 2024
Respuesta de Debbie el 15 feb. 2024
Thank you for taking the time to leave us a review. We are pleased to hear that you enjoyed your stay with us.Sincerely,Debbie NevilleGM

10/10 Excelente

Brenda

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Comfortable Hotel
I have absolutely no complaints other than pillows being too flat. Check-in was great. Room was very spacious. Bed was soooo comfortable. Pillows could be more firm.
Se hospedó 1 noche en enero de 2024
Respuesta de Debbie el 15 feb. 2024
Thank you for taking the time to leave us a review. We are pleased to hear that you enjoyed your stay with us. We look forward to seeing you again. Sincerely,Debbie NevilleGM

10/10 Excelente

Aaron

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was one Decatur, Texas hotel that was on a side street so it wasn't right on the freeway. Hotels in the freeway had to be accessed going only one way.
Se hospedó 5 noches en enero de 2024
Respuesta de Debbie el 15 feb. 2024
Thank you for taking the time to leave us a review. We are glad you enjoyed your stay with us. We look forward to having you back. Sincerely,Debbie NevilleGM

4/10 Mediocre

Pamela

Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
Seriously in need of deep cleaning. I took pictures in case management wanted to see the layers of stuff not cleaned: Like hairs on the floor bathroom (not mine), edges of rug had months of dust. The stainless steel cover to tissue box, bathroom door knob and toilet paper holder had not been wiped down in a long time-water spots, goopy, smeared -just yuk! When the morning sun came in and lit up the microwave and frig door, it was obvious that those too had not been wiped down, as was the same for other areas. The only good thing was the kind people that worked there. I wished I had noticed before I had retired for the night. The carpet in room needed a cleaning and just waiting for elevator showed lack of maintenance like paint on door jams inside and out. No surprise that the entrance door also had electronics that were broken. I have pictures of room if management wishes to contact me. I informed them at the desk and got an apology. I was highly disappointed with this given the Wyndham brand hotel and have no idea how they could have possibly scored so high on reviews.
Se hospedó 1 noche en enero de 2024
Respuesta de Debbie el 25 ene. 2024
Dear Pamela, We are very sorry you were dissatisfied. We have checked the room and made sure there is no signs of dust and fingerprints anywhere. The motored has been ordered for the front doors. Hopefully you will have better experiences in the futureSincerely.Debbie Neville GM

8/10 Bueno

KayE

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The room was very spacious. Enjoyed the indoor pool and hot tub. A nice quiet place to spend a weekend.
Se hospedó 2 noches en enero de 2024
Respuesta de Debbie el 15 feb. 2024
Thank you for taking the time to leave us a review.We are pleased to hear that you enjoyed your stay with us. We look forward to seeing you again.Sincerely,Debbie NevilleGM

8/10 Bueno

Dale

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Debbie el 15 feb. 2024
Thank you for taking the time to leave us a review. We are glad to hear that you enjoyed your stay with us. Sincerely,Debbie Neville GM