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Opiniones sobre SpringHill Suites by Marriott Deadwood

3 out of 5
SpringHill Suites by Marriott Deadwood
322 Main Street, Deadwood, SD

Opiniones

9,2

Magnífico

Evaluación: 10 - Excelente. 694 de 1000 opiniones" "
Evaluación: 8 - Bueno. 224 de 1000 opiniones" "
Evaluación: 6 - Aceptable. 46 de 1000 opiniones" "
Evaluación: 4 - Mediocre. 22 de 1000 opiniones" "
Evaluación: 2 - Terrible. 14 de 1000 opiniones" "

9,6/10

Limpieza

9,2/10

Personal y atención

9,2/10

Servicios

9,6/10

Estado de la propiedad e instalaciones

9,2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Kelly

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Zxz
Se hospedó 2 noches en mayo de 2024

6/10 Aceptable

Kathong

Didn’t like that hotel no longer does daily housekeeping.
Se hospedó 2 noches en mayo de 2024

10/10 Excelente

David

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Property is at the end of the strip, but definitely walkable.
Se hospedó 2 noches en mayo de 2024
Respuesta de Jake - GM el 21 may. 2024
Thank you for the review and we appreciate you staying with us!

10/10 Excelente

Kris

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very good hot breakfast. Sausage and eggs.
Se hospedó 3 noches en mayo de 2024
Respuesta de Jake - GM el 21 may. 2024
Thank you for the review and we appreciate you staying with us!

10/10 Excelente

KATHY

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent location to downtown Deadwood. Marcus the Bartender was super, and all staff was very helpful and accomodating. Will come back again.
Se hospedó 1 noche en mayo de 2024
Respuesta de Jake - GM el 17 may. 2024
Thank you Ed for the top rating! We do celebrate that we have a lot of wonderful staff members, and that you enjoyed our property. We hope you can visit again soon!

10/10 Excelente

Tanya

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Loved the pool! The room was very nice as well.
Se hospedó 2 noches en mayo de 2024
Respuesta de Jake - GM el 17 may. 2024
Thank you Tanya for the top rating! We do celebrate that we have a lot of wonderful amenities, staff members, and that you enjoyed our property. We hope you can visit again soon!

10/10 Excelente

Jane, Dupo

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nice place
Se hospedó 4 noches en mayo de 2024
Respuesta de Jake - GM el 16 may. 2024
Thank you for the review and we appreciate you staying with us!

10/10 Excelente

barbara

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Top notch * very reasonable rates * beautifully appointed * pool & hot tub the best. Room was given to details on every level.
Se hospedó 1 noche en mayo de 2024
Respuesta de Karen Hinckle Front Desk Supervisor el 14 may. 2024
Thank you for the review and we appreciate you staying with us!

10/10 Excelente

Ed, Las Vegas

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent customer service, staff was amazing room was great and food very good.
Se hospedó 1 noche en mayo de 2024
Respuesta de Karen, Front Desk Supervisor el 14 may. 2024
Thank you Ed for the top rating! We do celebrate that we have a lot of wonderful staff members and that you enjoyed our property. Hope you can visit again soon!

10/10 Excelente

Nancy

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very nice place
Se hospedó 1 noche en mayo de 2024
Respuesta de Karen, Front Desk Supervisor el 14 may. 2024
Thank you Nancy for staying with us and taking time to give us such a top rating. Please visit us again.

4/10 Mediocre

Kayleen

Viajó con su pareja
Le gustó: Limpieza
No le gustó: Personal y atención
Rm had window overlooking pool. Smell of clorine bad in the room. Thin bedding, like motel 6 thin. Barn door into bathroom has frosted glass. Lights shine right on the bed like 1000 watt bulb. Can't avoid waking someone up at night. Coke was over 5 bucks. Parking was bad. Construction. Casino in complex doesn't pay out so avoid it. Noise from the pool till 10 and then lights from pool area. For Marriott, was a miss....
Se hospedó 3 noches en mayo de 2024
Respuesta de Karen, Front Desk Supervisor el 14 may. 2024
Thank you for taking time to give us a review.

10/10 Excelente

April

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Location was great
Se hospedó 7 noches en abril de 2024
Respuesta de Karen, Front Desk Supervisor el 14 may. 2024
Hello April. Thank you for taking the time to give us a review and we are glad you enjoyed exploring Historic Deadwood!

10/10 Excelente

Matt

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 5 noches en abril de 2024
Respuesta de Jake - GM el 5 may. 2024
Hello,Thank you for taking the time to share about your stay. We are glad you had a great experience and hope you choose to stay with us again when you come back to Deadwood.

10/10 Excelente

Karen

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Everyone is nice. Would like an exit at end of stairs.
Se hospedó 1 noche en abril de 2024
Respuesta de Steven, Asst. General Manager el 25 abr. 2024
Hello,Thank you for taking the time to share about your stay and we hope to see you again soon!

10/10 Excelente

Celesta

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The room was spacious, very clean and well appointed. Felt more like a luxury hotel so it was a great value. The staff was friendly and helpful. The breakfast was great with lots of options. Easy to walk inside to get to restaurants.
Se hospedó 1 noche en abril de 2024
Respuesta de Steven, Asst. General Manager el 22 abr. 2024
Hello,Thank you for taking the time to share about your stay. We are glad you had a great experience and hope you choose to stay with us again when you come back to Deadwood.

6/10 Aceptable

Jerry, Spokane

Viajó con su pareja
Le gustó: Limpieza, estado de la propiedad e instalaciones
Hotel was okay, but was not informed about parking fee when I reserved the room. Did not like the fact it was all part of a large casino complex.
Se hospedó 1 noche en abril de 2024
Respuesta de Steven, Asst. General Manager el 19 abr. 2024
Hello,Thank you for sharing about your stay.

10/10 Excelente

Bri

Viajó por negocios
I stay here every year for this event and I will continue to do so for every stay in deadwood!!
Se hospedó 2 noches en abril de 2024
Respuesta de Steven, Asst. General Manager el 17 abr. 2024
Hello,Thank you for taking the time to share about your stay, We hope to see you again soon!

10/10 Excelente

Alec

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
So amazing! Clean rooms and areas around the building.
Se hospedó 1 noche en abril de 2024
Respuesta de Karen, Front Desk Supervisor el 15 abr. 2024
Thank you Alex for the review. We are happy to see you enjoyed Springhill Suites and hope you can visit us again soon!

10/10 Excelente

Alan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
We like how connected this property is to the casinos.
Se hospedó 1 noche en abril de 2024
Respuesta de Karen Hinckle Front Desk Supervisor el 14 abr. 2024
Thank you Alan for the review. We are glad to hear you enjoyed our awesome casino! It has so much to offer along with our food court. We hope to see you again at Springhill Suites!

10/10 Excelente

Kristen

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Beautiful property in a quaint location. Convenient with dining options.
Se hospedó 2 noches en abril de 2024
Respuesta de Steven, Asst. General Manager el 11 abr. 2024
Hello, KristenThan you for sharing about your stay with us and we hope to see you again soon.

10/10 Excelente

michael

Viajó con su pareja
Le gustó: Estado de la propiedad e instalaciones
Secure parking, quiet room with temperatures managed well and quietly, excellent, clean breakfast with sufficient seating, food and serving areas separated Appreciated phone call from front desk about an item left in room
Se hospedó 1 noche en abril de 2024
Respuesta de Steven, Asst. General Manager el 3 abr. 2024
Hello, MichaelThank you for sharing about your stay. We hope to see you again soon.

10/10 Excelente

Hannah

Viajó con su pareja, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We came up for at paddy’s day!! Thank you for the amazing stay I know it was well packed & you all did amazing!! Front desk staff so much help to borrowing scissors to making sure my bff was on the room too in case we lost eachother!! Only thing is we were missing bags for our trash- such a little mistake we don’t care about- because rest of the room was flawless!! Thank you again cannot wait to be back! Amazing deadwood experience ☺️
Se hospedó 1 noche en marzo de 2024
Respuesta de Karen Hinckle Front Desk Supervisor el 23 mar. 2024
Thank you Hannah for the awesome review and we are thrilled you had a great weekend at Springhill Suites! As we try to be earth friendly, we do not have bags in the room trash cans but we do have them at the front desk for your next visit. Hope to see you again soon!

10/10 Excelente

Patricia, Las Vegas

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Clean & comfortable stay! Love this property! We hadn’t been to Deadwood in years & decided to take a quick trip! This property is conveniently located & offers great dining options between their property & the others they are connected to! We had a great time!
Se hospedó 2 noches en marzo de 2024
Respuesta de Karen Hinckle Front Desk Supervisor el 8 abr. 2024
Thank you Patricia for the great review. We hope you will be our guest the next time you visit Historic Deadwood.Safe Travels

10/10 Excelente

PAMELA

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Great property
Se hospedó 5 noches en diciembre de 2023
Respuesta de Steven, Asst. General Manager el 13 mar. 2024
Hello Pamela,Thank you for taking the time to share about your stay. We hope you choose us when you come back to Deadwood!

10/10 Excelente

Marsha

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Wonderful staff.
Se hospedó 2 noches en marzo de 2024
Respuesta de Steven, Asst. General Manager el 12 mar. 2024
Hello Marsha, Thank you for sharing about your stay with us. Hope you choose to stay with us again when you come back to Deadwood.Thank you!

10/10 Excelente

Amy

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was nice. We did have someone bang on our door at 3:30 am.
Se hospedó 1 noche en marzo de 2024
Respuesta de Steven, Asst. General Manager el 9 mar. 2024
Hello,Thank you for taking the time to share about your stay with us. I do apologize for the banging on the door. We do hope you stay with us again when you come to Deadwood.

10/10 Excelente

wilnaldo

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We are here every year
Se hospedó 1 noche en febrero de 2024
Respuesta de Karen Hinckle Front Desk Supervisor el 2 mar. 2024
Thank your your return business! We appreciate your loyalty and look forward to seeing you next time! Safe Travels

10/10 Excelente

Clayton, Soldona

Se hospedó 1 noche en febrero de 2024
Respuesta de Karen, Front Desk Supervisor el 23 mar. 2024
We are pleased to hear you enjoyed you stay with us at Springhill Suites in historic Deadwood!! Please visit us again Clayton!

4/10 Mediocre

Sarah

No le gustó: Limpieza, personal y atención
Se hospedó 3 noches en febrero de 2024
Respuesta de Steven, Asst. General Manager el 22 feb. 2024
Hello Sarah, Thank you for sharing about your stay.

10/10 Excelente

Brandi

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en febrero de 2024
Respuesta de Karen Hinckle Front Desk Supervisor el 18 feb. 2024
Thank you for staying with us at Springhill Suites. We are pleased to hear you had a great stay. Hope to see you again!

8/10 Bueno

Tim

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nice rooms, friendly staff. Breakfast ‘buffet’ was no better than a super 8 continental breakfast.
Se hospedó 1 noche en febrero de 2024
Respuesta de Steven, Asst. General Manager el 15 feb. 2024
Hello Tim,Thank you for taking the time to share about your stay. We hope you choose to stay with us again when you are back in town!Thank

10/10 Excelente

Terry

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Close to downtown. But also the trolly stop is right outside. You can catch that for $2 if you cannot walk downtown. The restaurants inside the location are wonderful! The Mexican restaurant food still tastes wonderful. However they put the sportsbook area right in the middle of the restaurant it isn’t quite as inviting and did not make sense. We did not care for that setting. Before it was cozy quiet and more intimate setting. Now it’s bright and one whole wall is a sports bet television. In fact I was standing right at the host stand and did not realize it was the restaurant. As far as our room goes it was nice as always. However the refrigerator had not been cleaned out. There were still items from a previous guest in there.
Se hospedó 2 noches en febrero de 2024
Respuesta de Steven, Asst. General Manager el 13 feb. 2024
Hello, TerryThank you for sharing about your stay and we are glad you had a great experience. I do apologize about the fridge in your room. We hope to see you again soon.

8/10 Bueno

Amanda

Viajó con su familia y niños pequeños
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Ok. Small variety of breakfast items, repeated daily. COLD pool.
Se hospedó 3 noches en febrero de 2024
Respuesta de Karen Hinckle Front Desk Supervisor el 13 feb. 2024
Thank you for taking the time to give us a review. Safe travels!

8/10 Bueno

Randall

Se hospedó 1 noche en febrero de 2024
Respuesta de Steven, Asst. General Manager el 13 feb. 2024
Hello Randall,Thank you for sharing about your stay with. We hope to see you again soon!

10/10 Excelente

Jody

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The staff were excellent! Room was clean, quiet and comfortable.
Se hospedó 1 noche en febrero de 2024
Respuesta de Karen Hinckle Front Desk Supervisor el 11 feb. 2024
Thank you Jody for staying with us at Springhill Suites! We are glad you enjoyed your staff. I will pass the review on to our amazing staff!

10/10 Excelente

Bridget

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Karen, Front Desk Supervisor el 5 feb. 2024
Thank you Bridget for the 5 out of 5! We are pleased to see you enjoyed your stay at Springhill Suites. Please come again!

8/10 Bueno

Guy

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Convenient, excellent facility.
Se hospedó 1 noche en enero de 2024
Respuesta de Karen Hinckle Front Desk Supervisor el 5 feb. 2024
We appreciate the good review and hope you can stay with us again soon!

10/10 Excelente

Megan

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Only thing I can really complain about is the small parking lot. Otherwise it was such a nice stay. They have adult swim from 9p-11p which is nice because we didn’t bring our children. They have perks for staying there with a card! It’s awesome!
Se hospedó 1 noche en diciembre de 2023
Respuesta de Steven, Asst. General Manager el 1 feb. 2024
Hello Megan, Thank you for sharing about your stay and we hope to see you again soon!

10/10 Excelente

dirk, sioux falls

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
.
Se hospedó 3 noches en diciembre de 2023
Respuesta de Karen, Front Desk Supervisor el 27 ene. 2024
Hello Dirk! Thank you for staying with us at Springhill Suites! Our team is glad to hear you had a wonderful experience. Please visit us again!

10/10 Excelente

Richard

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We enjoyed our stay. Lots to do and easy access.
Se hospedó 1 noche en enero de 2024
Respuesta de Steven, Asst. General Manager el 25 ene. 2024
Thank you Richard for the review. Glad you enjoyed your stay at Springhill Suites!Please visit us again soon!

10/10 Excelente

Jason

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The only thing I don’t like is that they charge $15 for parking. Other than that, it’s good.
Se hospedó 1 noche en enero de 2024
Respuesta de Steven, Asst. General Manager el 23 ene. 2024
Hello!Thank you for taking the time to share about your stay. We hope to see you again soon

8/10 Bueno

Suzanne

Se hospedó 3 noches en enero de 2024
Respuesta de Karen, Front Desk Supervisor el 22 ene. 2024
Thank you Suzanne for staying with us at Springhill Suites during your visit to Deadwood, SD. We hope to see you again in the future!

10/10 Excelente

Vicki

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de Steven, Asst. General Manager el 9 ene. 2024
Hello Vicki,Thank you for sharing about your stay with us! We are glad you a had great time. We hope to see you again soon!

10/10 Excelente

Cathy

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We generally always have a good experience.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Steven, Asst. General Manager el 9 ene. 2024
Hello Cathy.Thank you for sharing about your stay! We hope to see you again soon.Thank you again!

10/10 Excelente

Nick

Viajó con su pareja, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Steven, Asst. General Manager el 8 ene. 2024
Hello Nick,Thank you for sharing about your stay, we hope to see you again soon!

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Comfortable
Everything was comfortable & clean.
Se hospedó 2 noches en enero de 2024
Respuesta de Steven, Asst. General Manager el 8 ene. 2024
Hello!Thank you for sharing about your stay! We hope to see you again soon.

10/10 Excelente

Verla

Se hospedó 2 noches en enero de 2024
Respuesta de Karen, Front Desk Supervisor el 27 ene. 2024
Thank you Verla for the great review! Please visit us again soon. Safe Travels!

10/10 Excelente

Beth

Viajó con su pareja, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Steven, Asst. General Manager el 8 ene. 2024
Hello Beth,Thank you for sharing about your stay. Glad you had a great time and hope to see you again soon.

2/10 Terrible

Michael

Se hospedó 4 noches en diciembre de 2023
Respuesta de Steven, Asst. General Manager el 31 dic. 2023
Hello,Sorry to hear you didn't enjoy your stay, Please feel free to reach out to us and explain how we fell short.Thank you

10/10 Excelente

Annora

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Karen Hinckle Front Desk Supervisor el 28 dic. 2023
Thank you for staying with us at Springhill Suites in the beautiful Black Hills. We are please to hear you enjoyed your stay with us and hope you can visit us again