Caja de seguridad en la habitación y escritorio

Opiniones sobre Best Western Aku Tiki Inn

2.5 out of 5
Best Western Aku Tiki Inn
2225 S Atlantic Ave, Daytona Beach Shores, FL

Opiniones

7,8

Bueno

Evaluación: 10 - Excelente. 424 de 1004 opiniones" "
Evaluación: 8 - Bueno. 291 de 1004 opiniones" "
Evaluación: 6 - Aceptable. 119 de 1004 opiniones" "
Evaluación: 4 - Mediocre. 85 de 1004 opiniones" "
Evaluación: 2 - Terrible. 85 de 1004 opiniones" "

7,8/10

Limpieza

8,4/10

Personal y atención

7,8/10

Servicios

7,6/10

Estado de la propiedad e instalaciones

7,8/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Vicente

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
No le gustó: Personal y atención
La estadía fue excelente, solo cuando fuimos al desayuno, una joven que atiende cómo mesera, obtuvimos una mala experiencia fue racista y poco cordial, porque estaba sola y mucha gente. La joven mesera que me tildo de hispano y me trató con despotismo. Llegamos antes de las 11.00 am que era el desayuno y a las 11.00 no podíamos tomar café ni jugos. Yo le expliqué que nosotros llegamos a las 10.20 am y nos sirvieron casi a las 11.00 am y nos dijo cuando nos sirvió que ya estaba todo cerrado. Un momento muy malo Por parte de la empleada. The stay was excellent, only when we went to breakfast, a young woman who served as a waitress, we had a bad experience, was racist and unfriendly, because she was alone and there were many people. The young waitress who called me Hispanic and treated me with despotism. We arrived before 11:00 am when it was breakfast and at 11:00 we couldn't have coffee or juices. I explained to her that we arrived at 10:20 am and they served us almost at 11:00 am and she told us when she served us that everything was already closed. A very bad moment On the part of the employee.
Se hospedó 1 noche en abril de 2024

4/10 Mediocre

Paola

No le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Nicole el 12 abr. 2024
Thank you for your review regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

10/10 Excelente

Lydia

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Solo en los pasillos del piso 3 había olor a mariguana. Cuando salía del elevador. En un momento sonó la alarma de incendio por varios minutos.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Olinda

Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Nice and clean beautiful place
Se hospedó 1 noche en marzo de 2024

6/10 Aceptable

Neylin

Viajó con su familia
Le gustó: Limpieza
No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
La propiedad está bien para el precio sin embargo en todos los avisos dice no fumar y aún así lo permiten, la recepcionista que nos atendió no fue nada agradable
Se hospedó 1 noche en octubre de 2023
Respuesta de shamila el 4 dic. 2023
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Shamila MohomedGeneral ManagerBest Western Aku Tiki Inn

10/10 Excelente

Jorge, Utuado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Todo bien
Respuesta de Sophia CSR el 20 dic. 2022
Hi Jorge,On behalf of our entire staff - It was our pleasure to provide you with such a wonderful experience. We would love to see you back on your next trip to the area! Please do let us know if there is anything that we can do to make the next visit enjoyable for you. We look forward to hosting you again and hope to delight you with a superior experience during your next trip to the area.

8/10 Bueno

Tereso

Viajó por negocios, Viajó en grupo
El tiempo de los cuartos estando antes y llegaron otros y les ayudaron antes que a mí y tuve que esperar más que los otro
Se hospedó 3 noches en octubre de 2022
Respuesta de Sophia CSR el 1 nov. 2022
Hi Tereso,It is a delight to hear back from you regarding your recent stay with us - it's nice that you had a good overall impression of your visit. It's wonderful to hear that you found the accommodation clean and comfortable. We are happy to read that you will revisit us, and we look forward to having you back many more times in the future.

6/10 Aceptable

Veronica

Viajó con su pareja
No le gustó: Estado de la propiedad e instalaciones
El alrededor de la piscina tenía moho y agua estancada.
Se hospedó 2 noches en agosto de 2022
Respuesta de Sophia CSR el 10 sept. 2022
Hi Veronica,Our team is glad to know that you had a nice stay with us. However, our goal is to make our guests 100% satisfied. Therefore, we will share your issue regarding cleanliness with the housekeeping team for improvements. Hope you will give us another opportunity to provide you with a better stay.

10/10 Excelente

Juan

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 5 noches en julio de 2022

8/10 Bueno

Edgar m

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en julio de 2022

6/10 Aceptable

Micaela

Viajó con su familia
Le gustó: Servicios, estado de la propiedad e instalaciones
La propiedad es muy bonita a mi me gusta mucho solo que esta vez no me gustó mucho el trato ya que no tenían lista mi reservacion tardo cono dos horaspara poder agarrar la abitacion gracias expidia por su ayuda
Se hospedó 1 noche en junio de 2022
Respuesta de Sophia CSR el 18 jun. 2022
Hi Micaela, We are happy to know that you had a nice experience at our property. It is saddening for us to read about your recent experience with us. Please accept our apologies for the issues you encountered regarding your reservation. We will speak with our team to ensure that similar incidents will be prevented in the future. We hope you will give us another opportunity to provide you with a better stay.

10/10 Excelente

Luis

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Muy de mi agrado, bonito lugar
Se hospedó 2 noches en diciembre de 2021
Respuesta de Sophia CSR el 4 ene. 2022
Hola luis Gracias por tomarse el tiempo para contarnos su experiencia. Siempre es un placer recibir comentarios positivos. Me complace especialmente que lo haya encontrado. Compartiré sus comentarios con nuestro equipo, que estoy seguro de que se sentirán alentados por sus comentarios. Nos esforzamos continuamente por superar sus expectativas. Gracias nuevamente por compartir su experiencia y esperamos poder servirle en el futuro.

8/10 Bueno

Magalis

Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en noviembre de 2021

10/10 Excelente

Loren

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
La piscina grande y climatizada. Buena animación del dj en el bar junto a la piscina. Tiene cerca oulets y restaurantes. No hubo nada que no me gustara.
Se hospedó 1 noche en noviembre de 2021
Respuesta de Sophia CSR el 23 nov. 2021
Mr Loren, Thanks for taking the time to share your prestigious opinion about our property with other travellers. We are happy to receive your compliments and appreciation and hope to see you soon.

10/10 Excelente

Javier

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Todo muy bueno
Se hospedó 1 noche en octubre de 2021
Respuesta de Sophia CSR el 27 oct. 2021
Mr Javier, Thank you very much for being with us. Looking forward to your continued love and support.

8/10 Bueno

Ilismay

Se hospedó 1 noche en agosto de 2021

8/10 Bueno

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Limpieza y tranquilidad
Se hospedó 2 noches en abril de 2021
Respuesta de Sophia CSR el 4 may. 2021
Hello, Thank you for sharing your views. We are happy to see you happy, and we promise to be consistent with our excellence. Keep staying with us!

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza, personal y atención
Todo bien.
Se hospedó 3 noches en marzo de 2021
Respuesta de Sophia CSR el 6 abr. 2021
Hello, We appreciate you taking the time to rate your experience. We would love the opportunity to provide you with a 5-star experience on a future visit.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2021
Respuesta de Sophia CSR el 16 abr. 2021
Hello, Thank you for rating your stay. We are happy to see you happy, and we promise to be consistent with our excellence. Keep staying with us!

10/10 Excelente

Mayelin

Se hospedó 2 noches en marzo de 2021
Respuesta de Sophia CSR el 12 abr. 2021
Ms Mayelin, It is really heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

8/10 Bueno

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, estado de la propiedad e instalaciones
Me encanto el lugar, pero el cuarto estaba al lado del elevador y hacia demasiado ruido en la noche.
Se hospedó 2 noches en marzo de 2021
Respuesta de Sophia CSR el 20 mar. 2021
Hello, Thank you for rating your stay. We appreciate your business and look forward to improving your experience with us. Please visit again.

8/10 Bueno

Barbara

Viajó con su familia
Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Sin desayuno aunque lo pagues
El hotel es lindo pero cuidado si reservan y pagan habitacion con desayuno ya que no te lo dan. Hemos viajado mucho y con niños y en todos los casos te lo dan para llevar, aunque sea un cafe y un muffin. Aqui nada y no hicieron nada para solucionarlo. Dicho lo cual, pague un servicio que no brindaron y el COVID19 no es excusa porque tenian restaurant y dejarle “una nota al manager” no resuelve nada.
Se hospedó 2 noches en febrero de 2021
Respuesta de Sophia CSR el 9 feb. 2021
Hi Barbara, Thank you for your stay at our hotel. I'm pleased that you loved our accommodation, but we are sorry to hear about your disappointment regarding the breakfast. We have forwarded your concerns to the management for review and surely take care of breakfast next time you visit us. Hope to see you soon!

10/10 Excelente

Maria, Santiago

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Hotel precioso, la atención de todo el personal excelente, las instalaciones cómodas, lamentablemente pocos servicios por el covid
Se hospedó 1 noche en diciembre de 2020
Respuesta de Shamila, Assistant General Manager el 13 dic. 2020
Dear guest, Thank you for reviewing the Best Western Aku Tiki Inn, Daytona Beach Shores. We appreciate your feedback and hope to see you in the future when you are back in the area. Shamila M, Assistant General Manager.

8/10 Bueno

karelia

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
BEST PINA COLADA !!!
Se hospedó 1 noche en septiembre de 2020
Respuesta de Shamila, Assistant General Manager el 2 nov. 2020
Dear guest, Thank you for reviewing the Best Western Aku Tiki Inn, Daytona Beach Shores. We appreciate your feedback and hope to see you in the future when you are back in the area.

10/10 Excelente

Dasiel

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Muy bueno y todo limpio
Se hospedó 2 noches en agosto de 2020
Respuesta de Shamila, Assistant General Manager el 2 nov. 2020
Dear guest, Thank you for reviewing the Best Western Aku Tiki Inn, Daytona Beach Shores. We appreciate your feedback and hope to see you in the future when you are back in the area.

6/10 Aceptable

jose-ivan

Viajó con su familia
In general it’s not the place you want to be, besides the beach (witch don’t belong to the hotel) I would not repeat the experience. It not necessary dirty, but there’s that feeling in the air that is dirty place. I never found towels for the pool, and when I ask for them they make me Wait for 10 minutes, i hace to ask again.
Se hospedó 2 noches en agosto de 2020

8/10 Bueno

Sergio

Viajó con su familia
Le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
No le gustó: Limpieza
limpiesa
Estuvo vien el cuarto pero nunca lo limpian la limpieza es muy mala en los cuartos limpian los cuartos asta que uno se va lo demás estuvo vien
Se hospedó 2 noches en julio de 2020

6/10 Aceptable

Rafal

Se hospedó 3 noches en abril de 2024

10/10 Excelente

Miranda

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Loved
Se hospedó 3 noches en febrero de 2024

8/10 Bueno

Shayla

Viajó con su pareja, Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great staff, everyone was so nice! I meet a lot of new people and most of them have stayed multiple times! I will definitely stay again!
Se hospedó 4 noches en abril de 2024

10/10 Excelente

Anna, Centerburg

Viajó con su familia
Le gustó: Personal y atención, estado de la propiedad e instalaciones
We've stayed at this property for years- good value.
Se hospedó 6 noches en abril de 2024

10/10 Excelente

Alan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en abril de 2024

4/10 Mediocre

Jenna

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Unfortunately we had to request a refund. But Expedia took care of us.
Se hospedó 1 noche en abril de 2024
Respuesta de Shamila el 24 abr. 2024
Dear Jenna,Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,Shamila MohomedGeneral ManagerBest Western Aku Tiki Inn

2/10 Terrible

Jennifer

No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I did not say the property.I cannot Check-in until 5 PM I just came from a 13 hour flight.I had a room that I had to push the door open like I was swat team and I cut my toe very deep from the door on top of that. They put me right in the middle of the pool, where all the people were without music that did not shut off until 10 PM I had left the room within 30 minubecause I was so aggravated. They could not give me a no room because they told me that they were sold out. Please someone get back with me for a credit. I did not stay there that night. And I've been trying to get ahold of somebody but it. Having a hard time in my phone was dead.
Se hospedó 1 noche en abril de 2024
Respuesta de Charles el 24 abr. 2024
Dear Jennifer,On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 386-252-9631.Sincerely,Charles MunsonAssistant General ManagerBest Western Aku Tiki Inn

10/10 Excelente

tammy

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Torey

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Gary

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Overall the room as in good shape and I had a good stay. Only issue is the doors between adjoining rooms have no seal and I could hear everything going on in the next room. Plus the AC in the room is extremely loud
Se hospedó 3 noches en marzo de 2024

8/10 Bueno

John

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
They seem to be doing renovations so the room and bathroom looked relatively new. The outside of the building had a dumpster that was full and there was some junk around where you would enter the beach by the pool. So overall it was ok to good. The front desk person was by herself and the hotel was fully booked, she did the best she could. We ate in the tiki bar, the staff were fine, had pizza, it was average. Went for a long walk on the beach which was very nice gor walking.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Amy

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent stay!! Have been eye-balling this hotel for years, finally made it to Daytona Bch. Was very worried after booking when I recvd an auto-notice from BW that there was no beach access among other things. That is old info. While this hotel is undergoing major renovation, it did not affect our stay. Hallways/corridors were freshly redone and beautiful. Room was great. Balcony was a must and those on south wal all shsre great view of both pool and ocean. Path to ocean is open and new sidewalk/rinse shower were being installed while there. Only maintenance still needing to he done (that I could detect) was new sod need in green spaces and shuffleboard/cornhole needed an overhaul. Otherwise, fantastic.
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Mikayla

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Our stay was amazing, everyone at the front desk was great! We got moved to an oceanfront room upon arrival that was beyond amazing. Room was great, being so close to the beach was awesome, kids had a blast. It was nice being a little more south of the boardwalk definitely a little more quiet which was nice. I don’t have one bad thing to say about this place or its staff. Would definitely stay again/recommend.
Se hospedó 8 noches en marzo de 2024

4/10 Mediocre

yzens

Se hospedó 1 noche en abril de 2024

8/10 Bueno

Dillon

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Pool and dj were great, room was nice, but shower was very dirty upon arrival. Overall, would stay here again. Love the outdoor atmosphere!
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Donna

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Would recommend staying at this place
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Nick

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Renovations nearly complete, was placed in a new room. Very clean, everything worked as it should (cable, wifi, fridge, plumbing). No issues, excellent experience.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Cassandra

Se hospedó 1 noche en abril de 2024

4/10 Mediocre

Janice, Sheridan

Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Check in took a long time.Was told I paid thru Expedia. Later was told it wasn't paid.
Se hospedó 5 noches en abril de 2024
Respuesta de Nicole el 11 abr. 2024
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

10/10 Excelente

Corlis

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very nice, hotel staff friendly and knowledgeable. Restaurant food was excellent and fish was fresh. Oceanfront room with balcony was spacious and awesome view. Highly recommend this hotel will definitely be back.
Se hospedó 2 noches en abril de 2024

8/10 Bueno

Samantha

Viajó con su pareja
Le gustó: Personal y atención
The hotel itself was in prime location and the front dusk gave us free drink coupons for happy hour each day during our stay, which was cool. The construction made our stay a little bit more difficult even though we were well aware of it before we got there. All in all, would stay there again maybe after the construction is done though.
Se hospedó 4 noches en diciembre de 2023

8/10 Bueno

Jamie

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Check in was super easy and the woman at the front desk (I failed to remember her name) was very kind and helpful. The rest of the staff was also very friendly. All of the maintenance crew was constantly cleaning and updating things but made sure to greet us when we would walk by. The pool was nice but a bit cold for a heated pool. They also did not keep up on pool towels so getting out was very uncomfortable if you didn't bring a towel. We ordered food one afternoon and it was a bit pricey and the steak and cheese was terrible. It was inedible! The tiki bar was opened the last 3 days of our 4 day stay but we did not go there. I did enjoy the music from the tiki bar and around the pool. The room was pretty clean. We did see a giant bug in our bathroom but I'm pretty sure it came from outdoors. Overall we had a nice vacation at a great value. The happy hour tickets with 2 free drinks daily were a nice surprise and our kids had an awesome time.
Se hospedó 4 noches en marzo de 2024

10/10 Excelente

Jetaime

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en marzo de 2024