2/10 Terrible
Debbie M.
19 feb. 2022
No le gustó: Limpieza
Horrible Experience
When we arrived at the property there were many things that were pictured in the listing, but were broken. There were no kitchen bars stools, the patio table only had 4 chairs, instead of the six pictured. The pictures in the living room were broken and in the garage. The tv's in the bedrooms didn't work and some of the remotes didn't even have batteries. The internet went out 12 hours after we arrived. We contacted William the host along with his property management company Exec Villas for 5 straight days. Each time giving us nothing but the run around and never resolving any of the issues. We ended up leaving the property a week early because of all of the issues. Also, the house has 4 bathrooms and only 1 hairdryer. There was a safe in one of the closets, but it was locked so you couldn't use it. Only 1 extra blanket and minimal kitchen utensils. The biggest issue was that once you arrive and anything quits working you are on your own. We have been renting properties in this community for 18 years and never had such an awful experience. We asked for a refund for the week we had to leave early due to the unresolved issues and William never responded. I would NEVER rent this house or any property that William or Exec Villas manages.
Debbie M.
Se hospedó 6 noches en febrero de 2022