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Opiniones sobre Metro Advance Apartments & Hotel, Darwin

4 out of 5
Metro Advance Apartments & Hotel, Darwin
55 Cavenagh Street, Darwin, NT

Opiniones

8,8

Excelente

Evaluación: 10 - Excelente. 170 de 347 opiniones" "
Evaluación: 8 - Bueno. 136 de 347 opiniones" "
Evaluación: 6 - Aceptable. 27 de 347 opiniones" "
Evaluación: 4 - Mediocre. 7 de 347 opiniones" "
Evaluación: 2 - Terrible. 7 de 347 opiniones" "

9,0/10

Limpieza

9,0/10

Personal y atención

8,2/10

Servicios

8,4/10

Estado de la propiedad e instalaciones

7,2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Heather

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Accommodation comfortable and spacious. Centrally located for all my needs.
Se hospedó 5 noches en abril de 2024
Respuesta de SV el 29 abr. 2024
Dear Heather,Thank you for your stay and review. We are glad that you have enjoyed your stay in our property and we will be looking forward to your return.

8/10 Bueno

Thomas

Viajó con su familia
Le gustó: Estado de la propiedad e instalaciones
Nice apartment setups
Se hospedó 6 noches en marzo de 2024
Respuesta de SV el 29 abr. 2024
Dear Thomas,Thank you for your stay and review. We are glad that you have enjoyed your stay in our property and we will be looking forward to your return.

10/10 Excelente

Jessica

Le gustó: Limpieza, comodidad de la habitación
VALUE FOR MONEY GREAT RETURNS
Overall excellent and convenient spot in city next to Woolworths for your daily needs. Room was a studio and very comfortable for 4 night stay. Having a kitchenette came in handy and the pool was just across from where I was staying including lift. Daily room service. Self service Laundry no charge. Would stay again. Only inconvenience was the fire drill but then again you never know when a real one would be. Great!
Se hospedó 4 noches en enero de 2024

10/10 Excelente

Maricel

Se hospedó 3 noches en diciembre de 2023
Respuesta de SV el 2 ene. 2024
Hi Maricel,Thank you for your recent stay and rating.We will be looking forward to your return.

2/10 Terrible

Emma

Viajó con su familia y niños pequeños, Viajó con su familia
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Apartment complex didn’t really look anything like the photos online. There is an ant problem in the rooms. The air conditioner broke which made the room unbearable. The staff were friendly and nice but we cut our stay short because the accomodation was so terrible.
Se hospedó 7 noches en noviembre de 2023

6/10 Aceptable

Lydia, Essendon

It’s a convenient to shops and buses, but the room is a little old and small. It was disappointing.
Se hospedó 1 noche en septiembre de 2023
Respuesta de SV el 26 oct. 2023
Hi Lydia,Thank you for your recent stay. We appreciate your feedback and we will have our team look into the issues that you raised. We wish you all the best to your future travels and we will be looking forward to your next stay with us.Regards,Customer Service Team

6/10 Aceptable

Effie

Viajó en grupo
Le gustó: Limpieza, estado de la propiedad e instalaciones
Good size apartment for 4 people. Clean and comfortable. Be aware of additional charges if booking through 3rd party (expedia).
Se hospedó 3 noches en septiembre de 2023
Respuesta de SV el 26 oct. 2023
Hi Effie,Thank you for your review. We are glad that you have overall enjoyed your stay and we will be looking forward to your next stay with us.

8/10 Bueno

Phillip

Le gustó: Limpieza, comodidad de la habitación
WOULD STAY AGAIN
This property met our expectations on both price and location. All staff we encountered were well trained friendly, efficient & professional. Our room was well presented, clean & functional. We had a hire car which we paid $10 per night for secure onsite parking. Woolworths city store was just 2 minutes walk away.
Se hospedó 5 noches en septiembre de 2023
Respuesta de sv el 20 sept. 2023
Hi Phillip,Thank you for your help and stay in our hotel. We are glad that you have enjoyed your stay and we will be looking forward to your return. Regards, Customer Service Team

8/10 Bueno

Christian Markus

Le gustó: Limpieza, comodidad de la habitación
Se hospedó 5 noches en agosto de 2023
Respuesta de SV el 20 sept. 2023
Hi Christian, thank you for the rating.

10/10 Excelente

ERIC

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Friendly and helpful staff. Everything was very good. Room cleaning was every day. Location is excellent, walkable to all the restaurants and shops. Bus stop is 50 m from the door. Good swimming pool and BBQ area. I would stay again and recommend Metro Advance apartments to tourists. Great value for your money!!
Se hospedó 8 noches en agosto de 2023
Respuesta de SV el 20 sept. 2023
Hi Eric,Thank you for your help and stay in our hotel. We are glad that you have enjoyed your stay and we will be looking forward to your return. Regards, Customer Service Team

8/10 Bueno

henry

Le gustó: Limpieza, comodidad de la habitación
good position for tour pick up good to have table and chairs to eat at shower and tv easy to use daily room service
Se hospedó 4 noches en agosto de 2023
Respuesta de SV el 21 ago. 2023
Hi Henry,We appreciate your feedback and recent stay. We will be looking forward to your next visit in our hotel.

8/10 Bueno

Charna

Viajó con su pareja
Le gustó: Limpieza, servicios
Convenient location, property a little tired, needs a revamp. No safe.
Se hospedó 1 noche en agosto de 2023
Respuesta de SV el 21 ago. 2023
Hi Charna,Thank you for the feedback and stay in our property.

8/10 Bueno

Brendan

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Overall the service and accommodation was pretty good.
Se hospedó 9 noches en julio de 2023
Respuesta de SV el 21 ago. 2023
Hi Brendan,Thank you for your review. We appreciate your feedback and we will be looking forward to your next stay with us.

10/10 Excelente

Andrew

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Excellent location, clean, friendly, no hassles
Se hospedó 2 noches en julio de 2023
Respuesta de SV el 10 jul. 2023
Hi Andrew,Thank you for your stay and rating. We are glad that you have enjoyed your stay and we will be looking forward to your return.Regards,Front Office Team

10/10 Excelente

Caroline

Viajó con su pareja, Viajó por negocios
Le gustó: Limpieza, estado de la propiedad e instalaciones
The Metro was ideally located being a 20 minute from the convention centre. Reception staff were excellent being very helpful and reliable. Rooms were clean, bed comfortable although kitchen utensils a little light on. Perfect for business or holiday.
Se hospedó 7 noches en junio de 2023
Respuesta de SV el 26 jun. 2023
Hi Caroline,Thank you for recent stay and review. We are happy that you have enjoyed your stay and we will be looking forward to your next visit.Regards,Front Office Team

10/10 Excelente

Emilio

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en junio de 2023
Respuesta de SV el 26 jun. 2023
Dear Emilio,Thank you for your stay and rating. We will be looking forward to your next stay in our hotel.

2/10 Terrible

Margot, North Sydney

Le gustó: Limpieza
No le gustó: Servicios, estado de la propiedad e instalaciones
Se hospedó 7 noches en junio de 2023
Respuesta de SV el 26 jun. 2023
Hi Margot,Thank you for your rating. We are disappointed that your stay did not meet your expectations or the standards that we have set up for our guests.We wish you all the best with your future travels.

8/10 Bueno

Christine

Le gustó: Limpieza, comodidad de la habitación
Se hospedó 7 noches en junio de 2023
Respuesta de SV el 26 jun. 2023
Hi Christine,Thank you for your rating and stay.

8/10 Bueno

John

Viajó con su pareja
Le gustó: Limpieza, estado de la propiedad e instalaciones
Property was clean and reasonably large,the location was excellent, but extras for cooking need updating and couch was worn.
Se hospedó 5 noches en mayo de 2023
Respuesta de SV el 8 jun. 2023
Hi John,Thank you for your stay and feedback. We are glad that you have overall enjoyed your stay and we will look into the issues that you have mentioned.Kind Regards,Front Office Team

10/10 Excelente

Bradley

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Good place
Se hospedó 5 noches en junio de 2023
Respuesta de SV el 8 jun. 2023
Thank you for your review.Regards,Front Office Team

10/10 Excelente

Karen

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Large one bedroom apartment with big kitchen and laundry facilities. Woolworths supermarket next door and local bus nearby.
Se hospedó 3 noches en junio de 2023
Respuesta de SV el 26 jun. 2023
Hi Karen,Thank you for recent stay and review. We are happy that you have enjoyed your stay and we will be looking forward to your next visit.Regards,Front Office Team

10/10 Excelente

Edwin, Lake Forest Park

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
They offered a breakfast supply package that we tried since we were arriving quite late. The description suggested enough for two for an initial breakfast. In fact, it was enough for four breakfasts. Rather than a bit of an expensive indulgence, it turned out to be a good way to have breakfast handled for our Darwin visit.
Se hospedó 6 noches en mayo de 2023
Respuesta de SV el 31 may. 2023
Hi Edwin,Thank you for your stay and review. We are glad that you have enjoyed your time with us. We will be looking forward to your return.Regards,Metro Advance Team

8/10 Bueno

Karen

Le gustó: Limpieza, estado de la propiedad e instalaciones
The room was nice and clean and close to all amenities. The noise from drunken Indigenous also staying in the complex was not nice, it took me a while to sleep as they were loud. Perhaps security would be good to have in place for mindfulness to other people also staying there.
Se hospedó 2 noches en mayo de 2023
Respuesta de SV el 31 may. 2023
Hi Karen,Thank you for your feedback.Regards,Metro Advance Team

10/10 Excelente

Joanne, Nightcliff

Viajó por negocios
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
It was great fir my needs. They had a plunger for the coffee!
Se hospedó 2 noches en abril de 2023
Respuesta de SV el 15 may. 2023
Thank you for your FeedbackRegards,Front Office Team

10/10 Excelente

Sue

Se hospedó 8 noches en abril de 2023
Respuesta de SV el 31 may. 2023
Hi Edwin,Thank you for your rating. We will be looking forward to your return.Regards,Metro Advance Team

10/10 Excelente

Jarrod

Le gustó: Limpieza, comodidad de la habitación
Se hospedó 1 noche en abril de 2023
Respuesta de SV el 15 may. 2023
Thank you for your ratingRegards,Front Office Team

10/10 Excelente

Chris

Viajó con su familia y niños pequeños
Le gustó: Limpieza, servicios
Great property for travelling with kids, multiple bedroom apartment with full kitchen and washer/dryer and a good pool. Close to a supermarket and other affordable eating options.
Se hospedó 6 noches en abril de 2023
Respuesta de SV el 15 may. 2023
Hi Cris,Thank you for your review. We will be looking forward to your return.Regards,Front Office Team

8/10 Bueno

Katherine

Viajó por negocios
Le gustó: Limpieza, estado de la propiedad e instalaciones
Good location in town, close to Woolworths and main bus stop. Quiet at night. Friendly staff.
Se hospedó 2 noches en abril de 2023
Respuesta de SV el 15 may. 2023
Thank you for your feedback Katherine. We will be looking forward to your return.Regards,Front Office Team

8/10 Bueno

Julia

Le gustó: Servicios, estado de la propiedad e instalaciones
It was last minute booking which helped, in the city,and staff were friendly and helpful
Se hospedó 1 noche en febrero de 2023
Respuesta de SV el 20 mar. 2023
Dear Julia, Thank you for your recent stay in Metro Advance Apartments and Hotel Darwin and for the time taken to leave your review. We are glad that you have overall enjoyed your stay with us and that you took full advantage of our great location to explore the nearby attractions. We always try to offer a great value for money accommodation with a friendly service and all feedback is invaluable to us, as it helps us improve. I will pass on your feedback to the rest of our team for their update. We wish you all the best with your future travels and we will be looking forward to your return.Regards, Guest Service Team Metro Advance Apartments

8/10 Bueno

Virginya

Le gustó: Limpieza, comodidad de la habitación
All good.
Se hospedó 1 noche en febrero de 2023
Respuesta de SV el 20 mar. 2023
Dear Virginya, Thank you for your recent stay in Metro Advance Apartments and Hotel Darwin and for the time taken to leave your review. We are glad that you have overall enjoyed your stay with us and that you took full advantage of our great location to explore the nearby attractions. We always try to offer a great value for money accommodation with a friendly service and all feedback is invaluable to us, as it helps us improve. I will pass on your feedback to the rest of our team for their update. We wish you all the best with your future travels and we will be looking forward to your return.Regards, Guest Service Team Metro Advance Apartments

8/10 Bueno

Kathryn

Le gustó: Limpieza
Good value for money. The grouting in the shower could do with a good scrubbing
Se hospedó 3 noches en enero de 2023
Respuesta de SV el 25 ene. 2023
Thank you for your stay and review Kathryn,We appreciate your feedback and we will be looking forward to your next stay with us.

6/10 Aceptable

Nardine

Le gustó: Limpieza, estado de la propiedad e instalaciones
No le gustó: Servicios

8/10 Bueno

Masami

Le gustó: Limpieza, estado de la propiedad e instalaciones
スタッフの接客がよかった
Se hospedó 3 noches en noviembre de 2022
Respuesta de SV el 11 ene. 2023
Thank you for your Review.

10/10 Excelente

ALPHONSA

Viajó con su familia
Le gustó: Servicios, estado de la propiedad e instalaciones
Close to city, super market. Most of all the apartment was well equipped for me needs. I can certainly recommend it to my friends and family. I will certainly stay there again when I come for visit next time.
Se hospedó 1 noche en noviembre de 2022
Respuesta de SV el 11 ene. 2023
Thank you for your review

10/10 Excelente

ALPHONSA

Le gustó: Limpieza, servicios
Fully equipped self contained apartment, mostly the washing machine and dryer.
Se hospedó 1 noche en noviembre de 2022

10/10 Excelente

Cecily

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Easy to get bus to where I wanted to go.
Se hospedó 2 noches en octubre de 2022

8/10 Bueno

Karen

Viajó con su pareja
Le gustó: Limpieza, servicios
Good location, well equipped and OK price but a bit tired and musty.
Se hospedó 1 noche en septiembre de 2022

10/10 Excelente

Irene

Se hospedó 1 noche en septiembre de 2022

8/10 Bueno

Michele

Viajó en grupo
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
The 2 bedroom unit was very spacious, had a washer and dryer. 2 bathrooms and beds very comfortable. Would happily go back. 3 aircons plus fans so lovely and cool. Later checkout given for 11, assistance calling taxis. Very happy with my choice
Se hospedó 1 noche en septiembre de 2022

10/10 Excelente

Heinz

Se hospedó 7 noches en septiembre de 2022

8/10 Bueno

Lynda

Viajó con su pareja
Close to everything and public transport. Wouldn’t feel safe at night walking around
Se hospedó 4 noches en septiembre de 2022

10/10 Excelente

Michael

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
A comfortable accommodation location in central Darwin, close to all amenities offered by the city, including restaurants. Capacity for self catering a further bonus.
Se hospedó 4 noches en agosto de 2022
Respuesta de SV el 1 sept. 2022
Thank you for the great feedback Michael,We will be looking forward to your next stay with us.

4/10 Mediocre

Shane

Viajó con su pareja, Viajó por negocios, Viajó con su familia
No le gustó: Limpieza, estado de la propiedad e instalaciones
The beds were extremely uncomfortable, a king room was two single beds together it was like sleeping on top of a pyramid. They were worn out. I had a huge hole in the ceiling that they covered with masking tape. There was only one thin sheet on the bed and no option for a quilt. The hoter water lasted about 2minutes for a shower. Cost was around $500 a night but wasn’t worth $150
Se hospedó 5 noches en agosto de 2022

10/10 Excelente

Barbara

Se hospedó 1 noche en agosto de 2022
Respuesta de SV el 15 ago. 2022
Hi Barbara, Thank you for your rating.

6/10 Aceptable

Cheryl

Viajó con su pareja
Le gustó: Limpieza
All very good with the exception of the Bathroom, old taps that dipped all night, as we are readers, we found the old lamps very bad to read with! Mattress was hard and uncomfortable 😳
Se hospedó 7 noches en julio de 2022
Respuesta de SV el 8 ago. 2022
Hi Cheryl, Thank you for your stay and feedback. We are sorry to read that not all aspects of your accommodation have been as expected. I will ensure that our maintenance team will inspect your room and we will rectify any issues that need our attention. We hope that his will help you with your concerns and we will be looking forward to your return.

8/10 Bueno

Jenny

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Easy access to everything by walking or public transport
Se hospedó 7 noches en julio de 2022
Respuesta de SV el 8 ago. 2022
Hi Jenny, Thank you for your feedback and stay with us. We are glad that you have enjoyed your stay and we will be looking forward to your return.

4/10 Mediocre

Samantha

Viajó con su familia y niños pequeños, Viajó con su familia
No le gustó: Limpieza, estado de la propiedad e instalaciones
Pool was mouldy, shower was mouldy, walls were dirty, under beds were dirty, old dirty tissues left in bedside tables.
Se hospedó 2 noches en julio de 2022
Respuesta de SV el 18 jul. 2022
Hi Samantha, Thank you for your feedback. We are sorry to hear that you have not been satisfied with your latest stay in our hotel. We always strive to offer a clean, value for money accommodation with a friendly service and it seems that this was not achieved with your stay. We will investigate the points that you have raised and if true, we will work with our housekeeping team to ensure that similar issues do not arise in the future. We hope to have another opportunity to accommodate you again in the future and wish you all the best with your future travels.

10/10 Excelente

Jacqueline Margaret

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Se hospedó 8 noches en julio de 2022

8/10 Bueno

Robert

Se hospedó 3 noches en junio de 2022

10/10 Excelente

Denise

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Nice big apartment
Se hospedó 1 noche en junio de 2022
Respuesta de SV el 7 jul. 2022
Thank you for your feebdack. We will be looking forward to your return.