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Opiniones sobre Mercure Darlington Kings Hotel

4 out of 5
Mercure Darlington Kings Hotel
9-12 Priestgate, Darlington, England

Opiniones

8,0

Muy bueno

Evaluación: 10 - Excelente. 253 de 669 opiniones" "
Evaluación: 8 - Bueno. 243 de 669 opiniones" "
Evaluación: 6 - Aceptable. 112 de 669 opiniones" "
Evaluación: 4 - Mediocre. 39 de 669 opiniones" "
Evaluación: 2 - Terrible. 22 de 669 opiniones" "

8,6/10

Limpieza

8,4/10

Personal y atención

7,6/10

Servicios

8,2/10

Estado de la propiedad e instalaciones

7,4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Ralph

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Situated right in the center within easy walking distance of the theater and good eating options close by.
Se hospedó 1 noche en mayo de 2024

6/10 Aceptable

Ashton

Le gustó: Limpieza
Se hospedó 1 noche en abril de 2024

10/10 Excelente

yvonne

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff were lovley and very accomodating to requests reception offered local food recommendations which we went to and totally enjoyed thanks for a nice stay
Se hospedó 1 noche en abril de 2024

10/10 Excelente

robert howard

Viajó en grupo
Le gustó: Servicios
Brilliant Prices and great facilities
Se hospedó 1 noche en abril de 2024

4/10 Mediocre

Ian and Anne

Viajó con su pareja
Le gustó: Limpieza
Payed for parking with no guarantee of a space. Extractor fan in bathroom not working (should be checked before room is booked out). Breakfast on first day you dont do fried eggs. Second breakfast had to wait 5 mjnuets for poached egg and when it arrived there was three eggs also sausage and bacon over cooked as for your rating of four stars i would say thats a joke. Also looked like ther was not enough staff to cover the desk and breakfast. WILL NOT STAY OR RECOMEND THIS HOTEL. Would rather go to Premier inn
Se hospedó 2 noches en abril de 2024

6/10 Aceptable

Annette

Le gustó: Personal y atención
Se hospedó 1 noche en marzo de 2024

4/10 Mediocre

Kenichi

No le gustó: Personal y atención, estado de la propiedad e instalaciones
The plastic shower curtain is too small to prevent the water from spreading outside the booth. Only very small amount and lukewarm water was provided from the shower head. The soap bottle was empty.
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Kebin

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
...
Se hospedó 1 noche en marzo de 2024

6/10 Aceptable

Hugh

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Good overnight stop comfortable clean and quiet room. Bought a single whisky, 15.00 very overpriced, hate being fleeced.
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Jackie

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en febrero de 2024

8/10 Bueno

Andy

Le gustó: Limpieza, personal y atención, comodidad de la habitación
Great location, hotel okay.
We booked in the Mercure based on location for the centre and that couldn’t have been better. We were on the 4th floor but the lift from floor 2 to 4 was not working and it was a bit of a trek to find the room. The room was okay but a bit tired in places. The parking is very limited and although discounted and only £5 I don’t think that was mentioned when we looked at the advert. We didn’t complain about any of this as it was okay but not exceptional- only okay.
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Jennifer

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great hotel but very hot room
Se hospedó 1 noche en febrero de 2024

6/10 Aceptable

Karen

Viajó por negocios
Tired
Tired and lacking facilities. No fridge or water in room Lifts out of order Food in restaurant pizza and a couple of other poor choices. Not worthy of hotel restaurant. Would not stay again.
Se hospedó 2 noches en febrero de 2024

8/10 Bueno

Joanna

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Small and secure
Lovely somewhat cramped room, to achieve the view in the photo you would have to sit on the kettle. Lack of lift access made travelling with luggage harder than it might otherwise have been. Friendly staff, clean and spacious shared areas.
Se hospedó 2 noches en febrero de 2024

6/10 Aceptable

Cliente verificado

Viajó por negocios
No le gustó: Limpieza, personal y atención
Better to just do room only stay
Stay was okay. Room was pleasant. Breakfast experience was very poor. Unclean cutlery, dirty tables and floor. One guy rushing about doing everything so service was restricted. Parking was ridiculous. If you can’t get parked you need to dangerously reverse all the way out to the main road. People parking in a poor way which means others can’t get parked next to them.
Se hospedó 3 noches en febrero de 2024

6/10 Aceptable

Kwok, Altrincham

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 2 noches en febrero de 2024

4/10 Mediocre

Kim

Le gustó: Limpieza, estado de la propiedad e instalaciones
No le gustó: Personal y atención
Dreadful
Se hospedó 1 noche en febrero de 2024

8/10 Bueno

T

Se hospedó 2 noches en febrero de 2024

10/10 Excelente

Ralph

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Theatre break
Ive stayed at this hotel a few times . Its always clean and warm . The hotel staff are friendly and polite. A lovely breakfast is served, but the evening meals are very limited, not my choice. The car parking used to be free ,but now there's a five pound charge. Its very central and a short walk from the theater.
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Eric

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
All in all great
Se hospedó 1 noche en enero de 2024

10/10 Excelente

STEPHEN

Le gustó: Personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en diciembre de 2023

10/10 Excelente

Jennifer

Se hospedó 4 noches en diciembre de 2023

4/10 Mediocre

Shaun

Le gustó: Personal y atención
No le gustó: Comodidad de la habitación
Sleepless night
Unfortunately I was in room 308 which is next to the flag. I think it’s the flag that was making that noise, so with every gust of wind it was like a fun shot and in between the gunshot it was like a cage was being rolled back and forth in the room next door. Not sure why this rooms allowed to be used if there’s a high wind. To say I was tired for work the next day is an understatement, only stayed so I could be fresh and hit work quicker.
Se hospedó 1 noche en diciembre de 2023

2/10 Terrible

Cliente verificado

Viajó por negocios
No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Not recommended, poor experience
Small sized room compacted like a ghetto. Lift was not working, had to take steps with luggage to go to third floor. Request for a lower floor rejected perhaps since this was not a direct booking. Breakfast quality not adequate to match the price. Overall a very poor experience.
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Neil

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Breakfast was a let down.
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

David

Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Kevin

Se hospedó 2 noches en noviembre de 2023

10/10 Excelente

Sandra

Le gustó: Limpieza, estado de la propiedad e instalaciones
Lovely hotel clean and friendly thought there wasnt enough staff for breakfast only one lad on running out of juice and bread having to wait around for it but he coped really well considering so well done to him 5 stars
Se hospedó 1 noche en noviembre de 2023

4/10 Mediocre

Henry

Viajó por negocios
No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
It was below my expectation. Flies in the room. The rooms were smelling of s
Se hospedó 1 noche en noviembre de 2023

6/10 Aceptable

Steven

Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Denise

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Lovely stay
Very pleased with service. Everyone was friendly and helpful
Se hospedó 2 noches en noviembre de 2023
Respuesta de Stacey el 19 nov. 2023
Thank you for your lovely feedback.We hope to welcome you again.

6/10 Aceptable

Nigel

Viajó con su familia
Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
No le gustó: Personal y atención
Se hospedó 2 noches en noviembre de 2023

2/10 Terrible

Joshua

Viajó con su familia
No le gustó: Limpieza, estado de la propiedad e instalaciones
Very poor
Terrible, tried to call the desk several times due to roadworks and couldn’t find the hotel and car park. Could not get through to reception for over 45 minutes. They directed me to a car park half a mile away as the on site car park was blocked due to road works. Hotel room was dirty, mould on the windows and smelt of stale cigarette smoke. Asked to speak with management but nobody was available until after we had to checkout
Se hospedó 1 noche en noviembre de 2023
Respuesta de Reception Team el 3 nov. 2023
Good afternoon,I am sorry that you did not enjoy your stay with us. I have checked your reservation and we did email you on the 24th October to let you know of the road closure and the details to the alternative parking.

4/10 Mediocre

Denise

Viajó con su pareja
Le gustó: Personal y atención
No le gustó: Servicios, estado de la propiedad e instalaciones
Breakfast offering was way below 4 star, unacceptable , no orange juice just water, continental selection looked old and dried. Rooms were misrepresented in photos, good photographs that made the room look much bigger, windows not cleaned in years, pigeon poo inches deep on window sills. Car park closed, no compensation for this.
Se hospedó 1 noche en octubre de 2023
Respuesta de Stacey el 19 nov. 2023
Thank you for your feedback.We are sorry that you were not happy with your stay.We do our best to give all our guests the best experience.

2/10 Terrible

Stuart

Se hospedó 1 noche en octubre de 2023
Respuesta de Stacey el 19 nov. 2023
Thank you for your feedback

10/10 Excelente

Deb

Se hospedó 1 noche en octubre de 2023
Respuesta de Stacey el 19 nov. 2023
Thank you for your feedback

10/10 Excelente

Barrie

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en octubre de 2023
Respuesta de Stacey el 19 nov. 2023
Thank you for your feedback

10/10 Excelente

Angela

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en octubre de 2023
Respuesta de Stacey el 19 nov. 2023
Thank you for your feedback

8/10 Bueno

Stephen

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de Stacey el 19 nov. 2023
Thank you for your feedback

10/10 Excelente

Desmond

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Verygoodthankyoudesmondjordan
Se hospedó 1 noche en septiembre de 2023
Respuesta de Stacey el 19 nov. 2023
Thank you for your feedback

10/10 Excelente

Michael

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great location easy parking shops and bars close by
Se hospedó 2 noches en septiembre de 2023

6/10 Aceptable

Fergus

Viajó con su familia
Le gustó: Limpieza, personal y atención
Cheap, friendly, no frills, no free parking
A bit tired. Soap dispensers many feet above the bath. Noisy overnight (people chatting loudly in rooms in the small hours). Breakfast uninspiring. No free parking and on-site is cramped and fills quickly. But lovely staff, good location for town centre, clean and good value. Bar is good value too.
Se hospedó 2 noches en septiembre de 2023

8/10 Bueno

michael

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Just a one night stopover but all was ok . The btreakfast was good
Se hospedó 1 noche en septiembre de 2023

6/10 Aceptable

Brian

Le gustó: Limpieza, servicios
No le gustó: Estado de la propiedad e instalaciones
I was supposed to be meeting friends there for a college reunion but many were given last minute cancellations, sometimes with only a few hours before check-in, it spoilt our reunion and the hotel refused to explain their actions.
Se hospedó 2 noches en septiembre de 2023

10/10 Excelente

Clare

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The reason I gave 4 for facilities was simply because they had no electricity in the kitchen so I had to go out for a meal. The receptionist was extremely helpful. There was also a false fire alarm but was handled very quickly and professionally. And I certainly never felt in danger. The breakfast was delicious! The best I have had at a hotel for a very long time! Would definitely stay again. Room big, and has everything you need. Hairdryer, ironing board, iron. And if you do forget toiletries there’s some very nice stuff in the shower. The bed beyond comfortable. I stayed in a twin room but the bed is roomy. The area around the hotel is clean. Close to the shops, some look a bit tired and unkempt. That doesn’t take anything away from the hotel. Would recommend & return. A big thanks to all the staff 😊 Clare Holmes
Se hospedó 1 noche en septiembre de 2023

2/10 Terrible

Kirsty

Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Richard

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excellent location, very nice hotel, Can’t comment on dining and bar as didn’t use them.
Se hospedó 1 noche en septiembre de 2023

8/10 Bueno

Kaitlynn

Le gustó: Personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Fiona

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Close to town centre.Absolutely amazing staff who couldn't do more for me What an asset to your hotel the staff on reception are.All staff were happy and smiley Being a solo traveller that meant so much.Thankyou.
Se hospedó 2 noches en septiembre de 2023

10/10 Excelente

Linda

Se hospedó 1 noche en septiembre de 2023