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Opiniones sobre Hyatt Regency Dar Es Salaam, The Kilimanjaro

5 out of 5
Hyatt Regency Dar Es Salaam, The Kilimanjaro
Kivukoni Street, P O Box 9574, Dar es Salaam

Opiniones

9,2

Magnífico

Evaluación: 10 - Excelente. 173 de 258 opiniones" "
Evaluación: 8 - Bueno. 63 de 258 opiniones" "
Evaluación: 6 - Aceptable. 10 de 258 opiniones" "
Evaluación: 4 - Mediocre. 7 de 258 opiniones" "
Evaluación: 2 - Terrible. 5 de 258 opiniones" "

9,6/10

Limpieza

9,2/10

Personal y atención

9,4/10

Servicios

9,2/10

Estado de la propiedad e instalaciones

8,8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Presley

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 4 noches en agosto de 2021
Respuesta de HS el 11 oct. 2021
Thank you Presley for the generous score of ten!

4/10 Mediocre

Antonio

Se hospedó 1 noche en julio de 2021

10/10 Excelente

Maria E

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Mejor opción para Der.
Nos fue muy bien. Buen desayuno. Linda piscina.
Se hospedó 1 noche en febrero de 2019
Respuesta de Lillian. el 2 mar. 2019
Contento de que hayas disfrutado

10/10 Excelente

Francisco Jose

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The property was amazing. The staff was amazing. Breakfast was always good. I love it. This will be the only hotel i stay at when visiting Dar es Salaam
Se hospedó 3 noches en abril de 2024
Respuesta de H. S el 29 abr. 2024
Thank you Francisco for staying with us and for your positive feedback. We truly appreciate your kind words about our staff, breakfast and hotel. We are thrilled we were able to meet your expectations. We look forward to hosting you again. Thank you sincerely,Hyatt Regency Dar es Salaam.

10/10 Excelente

Francisco Jose

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I had a great experience for visiting my first time. The staff was exceptional and my room was amazing. The only problem i had firing my time in Tanzania was the nonstop rain and flooding. Other than that the trip was amazing. I couldn't have picked a better hotel to stay in.
Se hospedó 8 noches en abril de 2024
Respuesta de H. S el 24 abr. 2024
Thank you Francisco for staying with us and for your kind review! We are delighted to learn that you had such a wonderful experience. We will certainly let our staff know that you were pleased with their services. However, I apologize for the inconvenience caused by the rain. Unfortunately, the weather is beyond our control. We look forward to welcoming you back in the very near future.Thank you sincerely,Hyatt Regency Dar es Salaam.

10/10 Excelente

Fatuma

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
I loved it, am definitely going back
Se hospedó 2 noches en abril de 2024
Respuesta de H. S el 15 abr. 2024
Thank you Fatuma for your positive feedback. We are happy we were able to meet your expectations. We look forward to hosting you again. With best regards,Hyatt Regency Dar es Salaam

10/10 Excelente

Tata

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Courteous, professional staff from the Reservation Manager Timothy and his team to the dining services, the Swahili dinner, drivers transfers from airport to hotel and back. All round outstanding property! Keep up the excellent standars and customer care!
Se hospedó 6 noches en marzo de 2024
Respuesta de H. S el 21 mar. 2024
Thank you Tata for your kind review! We truly appreciate your kind words about our staff, particularly our hotel Manager Mr. Timothy and the entire team. It is definitely a boost for us every time we hear positive reviews such as this. We are happy we were able to meet your expectations. We look forward to hosting you again.With best regards,Hyatt Regency Dar es Salaam

10/10 Excelente

Rosemin

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent
Se hospedó 2 noches en enero de 2024
Respuesta de H. S el 21 mar. 2024
Thank you Rosemin for your positive feedback and your 5star rating. Hoping to see you again soon.Hyatt Regency Dar es Salaam.

10/10 Excelente

Abdirahman

Se hospedó 1 noche en marzo de 2024
Respuesta de H. S el 5 abr. 2024
Thank you Abdirahman for your 5star rating.

8/10 Bueno

Hussein, Riyadh

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Everything was perfect. One star off because I was given twin beds while I booked a king bed room. I was too exhausted to call for a changing room
Se hospedó 1 noche en marzo de 2024
Respuesta de H. S el 21 mar. 2024
Thank you Hussein for staying with us and for your feedback. I am glad to hear that overall, your experience was positive, except for the twin beds issue. Please note that your concern has been passed on to our reservation's supervisor. I apologize again for the inconvenience. We hope you will visit again soon and allow us to exceed your expectations.Take care!Hyatt Regency Dar es Salaam.

10/10 Excelente

Louis

Se hospedó 5 noches en febrero de 2024
Respuesta de H. S el 21 mar. 2024
Thank you Louis for a perfect rating.

10/10 Excelente

Harry

Se hospedó 1 noche en febrero de 2024
Respuesta de H. S el 16 feb. 2024
Thank you Harry for choosing our hotel and for your exceptional rating. Hoping to see you again soon.

10/10 Excelente

Sharifa

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Friendly staffs, makes you feel at home. Tumain is extremely excellent in costumer services. and the food is delicious.
Se hospedó 2 noches en enero de 2024
Respuesta de H. S el 5 feb. 2024
Thank you Sharifa for your kind review. We appreciate your positive feedback about our staff, particularly Tumaini. I will certainly let him know that you were pleased with his service. Also, thank you for your good comment about our food. I am glad we were able to meet your expectations. We look forward welcoming you back again soon. With kind regards, Hyatt Regency Dar es Salaam.

10/10 Excelente

yasna

Se hospedó 2 noches en diciembre de 2023
Respuesta de H. S el 16 feb. 2024
Thank you yasna for a perfect rating. We hope to see you again soon.

10/10 Excelente

Joachim

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Dar e's salaam
Ganske godt hotel, men sløv room service og de glemmer det man bestiller.
Se hospedó 3 noches en enero de 2024
Respuesta de H. S el 16 feb. 2024
Thank you Joachim for staying with us and for your exceptional rating. We appreciate your positive feedback about our hotel. However, I am sorry to hear that our room service didn't meet your expectations. This has been passed on to our food and beverage manager who will follow up with his team. We look forward to seeing you again soon.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Nice hotel, but slow service
Nice hotel, but really slow service. We had to wait almost 40 minutes every time we ordered something at restaurent at the hotel.
Se hospedó 3 noches en diciembre de 2023
Respuesta de H. S el 9 ene. 2024
Dear Guest,Thank you for taking the time to review your stay with us. However, I am sorry to hear you had a bad experience at the restaurant, particularly the issue of slow service. I have personally addressed this with our food and beverage manager, who will follow up with his team to ensure this will not happen again. Thank you for bringing this to my attention. Your feedback helps us to do better.We look forward to welcoming you back in the very near future.With kind regards,Hyatt Regency Dar es Saalam.

2/10 Terrible

Esther, Dubai

Respuesta de H. S el 9 ene. 2024
Thank you Esther for your review. What could we have done better to exceed your expectations? The score of 1 suggests that you were dissatisfied with certain aspects of the experience.We look forward to hearing from you.Hyatt Regency Dar es Salaam.

2/10 Terrible

Esther, Dubai

Se hospedó 1 noche en enero de 2024
Respuesta de H. S el 9 ene. 2024
Thank you Esther for your review. What could we have done differently to exceed your expectations?We would like to know more.Hyatt Regency Dar es Salaam.

10/10 Excelente

Siad

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en diciembre de 2023
Respuesta de H. S el 3 ene. 2024
Thank you Siad for a perfect rating.

10/10 Excelente

Daniel, München

Good Hotel with nice view and professional staff.
Se hospedó 4 noches en diciembre de 2023
Respuesta de H. S el 3 ene. 2024
Thank you Daniel for your kind review and for a perfect rating. We are happy we were able to meet your expectations. We look forward to seeing you again soon.Hyatt Regency Dar es Salaam.

10/10 Excelente

Theresa

Se hospedó 1 noche en diciembre de 2023
Respuesta de H. S el 3 ene. 2024
Thank you Theresa for your 5star rating.

10/10 Excelente

Michelle

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
First the staff are excellent, every single person that works at the Hyatt is friendly, helpful, just amazing all around. The food is the best though, in all the restaurant on property. Their food is fresh, delicious, they use local produce to make the meals. I travelled extensively and The Hyatt Dar Es Salaam was one of the best places i have stayed because the people made the experience AMAZING.
Se hospedó 5 noches en diciembre de 2023
Respuesta de H. S el 28 dic. 2023
Thank you Michelle for a wonderful review! We truly appreciate your positive feedback about our team members and food. I am very happy to hear that our staff we able to meet your expectations. We look forward to welcoming you back soon.With kind regards,Hyatt Regency Dar es Salaam.

10/10 Excelente

Jinwook

Se hospedó 5 noches en diciembre de 2023
Respuesta de H. S el 28 dic. 2023
Thank you Jinwook for a perfect rating of ten. I am happy we were able to meet your expectations.

8/10 Bueno

Lewis

Le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en diciembre de 2023
Respuesta de H. S el 28 dic. 2023
Thank you Lewis for your review. Hoping to see you again soon.

6/10 Aceptable

hasan ilkin

Se hospedó 3 noches en noviembre de 2023
Respuesta de H. S el 28 dic. 2023
Thank you hasan ilkin for your review. What could we have done better to exceed your expectations?

10/10 Excelente

Alma

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en noviembre de 2023
Respuesta de H. S el 17 nov. 2023
Thank you Alma for a perfect rating of 5. We hope to see you again soon.Hyatt Regency Dar es Salaam

10/10 Excelente

Mary

Se hospedó 2 noches en noviembre de 2023
Respuesta de H. S el 15 nov. 2023
Thank you Mary for your review and for a perfect rating.

10/10 Excelente

heat

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
This hotel is heavenly. Stayed 9 nights and enjoyed every minute. There’s always a space that’s just perfect for your mood at every moment.
Se hospedó 8 noches en noviembre de 2023
Respuesta de H. S el 14 nov. 2023
Thank you heat for your kind review. We appreciate your positive feedback about our hotel. We are happy we were able to meet your expectations. We hope to see you again soon.With kind regards,Hyatt Regency Dar es Salaam.

8/10 Bueno

Maryline

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Friendly Staff
Was good although their response to requests can be a bit slow. The staff are friendly, the place is very clean with a beautiful sea view.
Se hospedó 3 noches en noviembre de 2023
Respuesta de H. S el 13 nov. 2023
Thank you Maryline for your review and for staying with us. I am happy to note that overall your experience was positive. However, I am sorry to hear that we are slow in responding to requests. Please note that your concern has been passed on to our team.We look forward to welcoming you back in the very near future.With kind regards,Hyatt Regency Dar es Salaam.

10/10 Excelente

Fiordaliza

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
The weather is beautiful the hotel is amazing
Se hospedó 3 noches en octubre de 2023
Respuesta de H. S el 10 oct. 2023
Thank you Fiordaliza for your kind review. We appreciate your positive feedback about our hotel and the weather in Dar es Salaam. We hope to see you again soon.With kind regards,Hyatt Regency Dar es Salaam

10/10 Excelente

Steve

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 4 noches en agosto de 2023
Respuesta de H. S el 6 sept. 2023
Thank you for giving us a perfect rating.

10/10 Excelente

Thomas

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 5 noches en agosto de 2023
Respuesta de H. S el 6 sept. 2023
Thank you Thomas for leaving us a perfect rating.

10/10 Excelente

Samuel

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en agosto de 2023
Respuesta de H. S el 6 sept. 2023
Thank you Samuel for the generous rating of ten.

2/10 Terrible

latifa

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff were very helpful and friendly. Especially the reception staff. I have to mention the two staff by their names Rehema and Shaban at the reception desk they were amazing, welcoming and very friendly. I had an amazing experience at the Hyatt. I will definitely come back.
Se hospedó 1 noche en agosto de 2023
Respuesta de H. S el 16 ago. 2023
Thank you latifa for taking the time to review your stay with us. We appreciate your positive feedback about our staff, particularly Rehema and Shaban at the reception desk. I am glad to hear that they exceeded your expectations. Looking forward to seeing you again soon.With kind regards, Hyatt Regency Dar es Salaam.

10/10 Excelente

Fesshaye

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff was very friendly and respectful
Se hospedó 4 noches en agosto de 2023
Respuesta de H. S el 16 ago. 2023
Thank you Fesshaye for your positive feedback. I am glad to hear that our staff exceeded your expectations. We hope to see you again soon.With kind regards, Hyatt Regency Dar es Salaam.

8/10 Bueno

Cliente verificado

Viajó por negocios
Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 1 noche en julio de 2023
Respuesta de H. S el 16 ago. 2023
Thank you Sandra for your review.

10/10 Excelente

Sang-Heui

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en julio de 2023
Respuesta de H. S el 28 jul. 2023
Thank you Sang-Heui for staying with us and for a perfect rating.

10/10 Excelente

Francisco

Se hospedó 1 noche en julio de 2023
Respuesta de H. S el 16 ago. 2023
Thank you Francisco for your 5star rating.

10/10 Excelente

Iordan

Se hospedó 2 noches en julio de 2023
Respuesta de HS el 24 jul. 2023
Thank you lordan for a perfect rating of ten. Hoping to see you again soon.

10/10 Excelente

yunho

Se hospedó 3 noches en julio de 2023
Respuesta de HS el 24 jul. 2023
Thank you for a good score.

8/10 Bueno

Shashi

Viajó con su familia
Le gustó: Limpieza, personal y atención
Location
Se hospedó 2 noches en julio de 2023
Respuesta de HS el 24 jul. 2023
Thank you Shashi for your review.

10/10 Excelente

Murat

Se hospedó 1 noche en junio de 2023
Respuesta de HS el 3 jul. 2023
Thank you Murat for giving us a perfect rating. Hoping to see you again soon.With kind regards,Hyatt Regency Dar es Salaam

10/10 Excelente

Jim

Se hospedó 2 noches en junio de 2023
Respuesta de HS el 3 jul. 2023
Thank you Jim for your 5star rating. Looking forward to seeing you again soon. With best regards, Hyatt Regency Dar es Salaam

2/10 Terrible

David

They forgot to charge us for a few food items, and proceeded to call/email/text us about the $35 charge about 8 times in the timespan of an hour. Ridiculous. Our room was also dirty and damaged.
Se hospedó 1 noche en mayo de 2023
Respuesta de HS el 31 may. 2023
Thank you David for staying with us and for taking the time to review your stay. We are sorry that your experience at our hotel didn't match your expectations. Please note that your concerns have been passed on to our management. We hope to be able to welcome you back on a return visit to Dar es Salaam.With kind regards,Hyatt Regency Dar es Salaam

10/10 Excelente

William

Se hospedó 1 noche en mayo de 2023
Respuesta de HS el 31 may. 2023
Thank you William for a perfect rating.

10/10 Excelente

Ahmed

Se hospedó 5 noches en mayo de 2023
Respuesta de HS el 18 may. 2023
Thank you Ahmed for a perfect rating of ten. Hoping to see you again soon.Hyatt Regency Dar es Salaam

8/10 Bueno

Pekka

Viajó por negocios
Le gustó: Limpieza, personal y atención, comodidad de la habitación
Best in city
The service was excellent as always - balancing stylishly between professional and personal for frequent guests. The room decor is showing some wear and tear. Housekeeping and cleanliness 10/10.
Se hospedó 3 noches en mayo de 2023
Respuesta de HS el 18 may. 2023
Thank you Pekka for taking the time to review your stay with us. We appreciate your positive feedback about our service, housekeeping and cleanliness. Regarding the condition of room decor, this has been communicated to the management.Looking forward to welcoming you back in the very near future.With kind regards,

10/10 Excelente

Patrick

Se hospedó 2 noches en mayo de 2023
Respuesta de HS el 18 may. 2023
Thank you Patrick for the generous rating. Hyatt Regency Dar es Salaam

8/10 Bueno

Beatrice

Se hospedó 2 noches en abril de 2023
Respuesta de HS el 18 may. 2023
Thank you Beatrice for your review.

10/10 Excelente

Darrell

Se hospedó 2 noches en abril de 2023
Respuesta de HS el 18 may. 2023
Thank you Darrell for your 5star rating.