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Opiniones sobre Red Roof Inn & Suites Danville, IL

2 out of 5
Red Roof Inn & Suites Danville, IL
389 Lynch Drive, Danville, IL

Opiniones

7,8

Bueno

Evaluación: 10 - Excelente. 349 de 1001 opiniones" "
Evaluación: 8 - Bueno. 349 de 1001 opiniones" "
Evaluación: 6 - Aceptable. 161 de 1001 opiniones" "
Evaluación: 4 - Mediocre. 80 de 1001 opiniones" "
Evaluación: 2 - Terrible. 62 de 1001 opiniones" "

7,8/10

Limpieza

8,4/10

Personal y atención

7,2/10

Servicios

7,6/10

Estado de la propiedad e instalaciones

7,6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Enrique

Se hospedó 1 noche en agosto de 2021

2/10 Terrible

Jon

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Poohole
Se hospedó 1 noche en mayo de 2024

8/10 Bueno

Steven

Le gustó: Limpieza
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Jacqueline

Le gustó: Limpieza
Se hospedó 1 noche en mayo de 2024

6/10 Aceptable

Anita

Viajó por negocios
Le gustó: Personal y atención, estado de la propiedad e instalaciones
Decent property. Room clean but bathtub dirty. Short on toilet paper. No restaurants close
Se hospedó 2 noches en abril de 2024

4/10 Mediocre

BreAnn

Viajó con su pareja
Le gustó: Personal y atención
No le gustó: Limpieza
We paid for a queen room amd received a full bed woth a room that had 2 thousand time too much cherry room spray so much the pillows were wet with it. Bathroom hadn't been cleaned properly. I know its a 2 star hotel but clean rooms should be included.
Se hospedó 1 noche en abril de 2024

6/10 Aceptable

Dillon

Le gustó: Personal y atención
No le gustó: Limpieza
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Jason

Viajó por negocios
Nice place
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Scott

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Beds were to soft,
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Jeffry, Hiawatha

Se hospedó 1 noche en abril de 2024

8/10 Bueno

Michaela, Olympia

Le gustó: Limpieza, estado de la propiedad e instalaciones
I don’t think room service came in at all during my 3 day stay. But bed was comfy, and had breakfast. Hotel was nice.
Se hospedó 2 noches en marzo de 2024

4/10 Mediocre

Kathy

Le gustó: Limpieza
No le gustó: Estado de la propiedad e instalaciones
The gal at the desk was friendly and the room was clean (except they forgot the coffee pot). However, the room was in rough condition and there was a safety/security issue.
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Robert

Viajó con su familia
Le gustó: Estado de la propiedad e instalaciones
Price clean
Se hospedó 1 noche en marzo de 2024
Respuesta de S el 26 mar. 2024
Thank you for taking the time to give us your feedback and choosing us for your stay !

10/10 Excelente

Sheri

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Awesome experience
Se hospedó 2 noches en marzo de 2024
Respuesta de S el 26 mar. 2024
Thank you for taking the time to give us your feedback and choosing us for your stay !

6/10 Aceptable

Elizabeth

Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
Staff was friendly- easy stop off road- loudest ice maker on the planet
Se hospedó 1 noche en marzo de 2024
Respuesta de S el 26 mar. 2024
Thank you for taking the time to give us your feedback and choosing us for your stay !

10/10 Excelente

Roberta

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Everything was good. No issues at all.
Se hospedó 1 noche en febrero de 2024
Respuesta de S el 26 mar. 2024
Thank you for taking the time to give us your feedback and choosing us for your stay !

10/10 Excelente

Haley

Se hospedó 6 noches en febrero de 2024
Respuesta de S el 26 mar. 2024
Thank you for taking the time to give us your feedback and choosing us for your stay !

10/10 Excelente

Lavonna L.

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en febrero de 2024
Respuesta de Anna el 29 feb. 2024
Thank you

6/10 Aceptable

Carrie

No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en febrero de 2024
Respuesta de Anna el 29 feb. 2024
Thank you

4/10 Mediocre

Hannah

No le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Anna el 29 feb. 2024
Thank you for taking the time to tell us about your experience at the RED ROOF INN & SUITES DANVILLE IL. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies

10/10 Excelente

Jacob

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en febrero de 2024
Respuesta de Anna el 29 feb. 2024
Thank u

2/10 Terrible

Michael

Viajó con su pareja
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
No Cable,No Real Breakfast Jus Bagals,N Waffles! Phone In Room Didn't Work, The Worse Toilettries Ever Hotel Jus Garbage 🗑️
Respuesta de Anna el 29 feb. 2024
Thank you for taking the time to tell us about your experience at the RED ROOF INN & SUITES DANVILLE IL. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies

10/10 Excelente

Colleen

Viajó con su pareja
Le gustó: Personal y atención
The bathrooms at the property were falling apart. The ceiling had tiles where there was water damage. The tub looked dirty from age. The floors in th room were not clean. The breakfast selection was limited. What was good was the bed. It was surprisingly comfortable and clean. Although the tub looked dirty the water pressure and amount of hot water was great. Their towels were thin and small. That probably prevents people from taking them. The lady at the front desk was really nice and helpful.
Se hospedó 1 noche en febrero de 2024
Respuesta de Kamaria RediResponse Specialist el 23 feb. 2024
Dear Colleen,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN & SUITES DANVILLE IL. It's great to hear that you found the bed to be clean and comfortable our staff to be nice and helpful and you were pleased with the water pressure prompting your 5/5 score. However, I sincerely apologize for the upkeep of the bathroom, the breakfast not being to your liking and the other issues which hindered your stay. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you’re comfortable. Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Red Roof Management

6/10 Aceptable

Kelli

Le gustó: Limpieza, personal y atención
Overnight stay
This is definitely an average hotel, but great for a quick overnight stay. Nothing fancy, decently clean, service is great.
Se hospedó 1 noche en febrero de 2024
Respuesta de Anna el 29 feb. 2024
Thank yku

4/10 Mediocre

Jasmine

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Servicios, estado de la propiedad e instalaciones
The waffles were very good. We had some mold issues in our room, and were immediately changed to a different room. The place can definitely use some essential renovations and repair.
Se hospedó 3 noches en febrero de 2024
Respuesta de Anna el 29 feb. 2024
Thank you for taking the time to tell us about your experience at the RED ROOF INN & SUITES DANVILLE IL. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies

4/10 Mediocre

john

No le gustó: Estado de la propiedad e instalaciones
Se hospedó 3 noches en febrero de 2024
Respuesta de Anna el 29 feb. 2024
Thank you for taking the time to tell us about your experience at the RED ROOF INN & SUITES DANVILLE IL. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies

4/10 Mediocre

Randy

Viajó con su pareja
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
I'm better off not writing a review Just look at the stars I gave it. That should answer your questions. 1st in the room My wife noticed a big black bug over the curtains.
Se hospedó 1 noche en febrero de 2024
Respuesta de Recordo Rediresponse Specialist el 5 feb. 2024
Hello Randy,I appreciate you sharing your feedback following your stay at the Red Roof Inn & Suites Danville, IL. I was saddened to read that your stay fell short of your expectations due to the insects you reported. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,RecordoRed Roof Management Rediresponse Specialist

8/10 Bueno

Rosanne

Viajó por negocios
Le gustó: Personal y atención, servicios
When expedia didn't forward my reservation after waiting more than a reasonable time, the hotel clerk contacted expedia and got the needed information to check me into my room. This was done during a busy time with several guest checking in. The clerk's professionalism, knowledge, patience and communication skills with everyone was exceptional and commendable.
Se hospedó 1 noche en febrero de 2024
Respuesta de Anan el 29 feb. 2024
Thank you

10/10 Excelente

Erin

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Good staff
Se hospedó 1 noche en enero de 2024
Respuesta de Sharma RediResponse Specialist el 22 ene. 2024
Thank you for taking the time to write about experience at the RED ROOF INN & SUITES DANVILLE IL. Erin, I am happy to read that you had a great encounter with us and we truly appreciate your kind remarks about our good staff. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home. We appreciate your business, Erin, and can't wait to see you back at Red Roof soon, where we can continue to offer you a good stay at an affordable price! Sincerely, Red Roof Management

6/10 Aceptable

Leachele

Viajó con su pareja
The property was ok..the room was average..in the picture it looked bigger..someone has good angles. The bathroom barely had toilet paper or kleenex…overall it was a good night I spent there.
Se hospedó 1 noche en enero de 2024
Respuesta de Anna el 29 feb. 2024
Thank you for taking the time to tell us about your experience at the RED ROOF INN & SUITES DANVILLE IL. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies

10/10 Excelente

Ronald

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice clean rooms with great staff!
Se hospedó 1 noche en enero de 2024
Respuesta de Anna el 29 feb. 2024
Thank you for taking the time to tell us about your experience at the RED ROOF INN & SUITES DANVILLE IL. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies

8/10 Bueno

Linda

Se hospedó 3 noches en diciembre de 2023
Respuesta de Anna el 29 feb. 2024
Thank you

10/10 Excelente

Lavonna L.

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2024
Respuesta de Anan el 29 feb. 2024
Thank you

8/10 Bueno

Orlando

Viajó por negocios
Le gustó: Personal y atención, comodidad de la habitación
Se hospedó 2 noches en diciembre de 2023
Respuesta de Anna el 29 feb. 2024
Thank you

2/10 Terrible

Sharisse

Viajó con su familia
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en diciembre de 2023
Respuesta de Antonio,RediResponse Specialist el 3 ene. 2024
Hello Sharisse, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES DANVILLE IL and I appreciate your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Antonio,Red Roof Management RediResponse Specialist

10/10 Excelente

Brian

Se hospedó 2 noches en diciembre de 2023
Respuesta de Sharma RediResponse Specialist el 22 ene. 2024
Hello Brian, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN & SUITES DANVILLE IL and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management

6/10 Aceptable

Cliente verificado

Viajó por negocios
Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
This was the second time I have stayed here. This time, the room wasn't as clean and the shower didn't work properly. Breakfast selection is limited.
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Destiny

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 3 noches en diciembre de 2023

2/10 Terrible

Sintell

Se hospedó 5 noches en diciembre de 2023
Respuesta de Xao RediResponse Specialist el 26 dic. 2023
Hello Sintell,Thank you for taking the time to share with us. Your review of the Red Roof Inn & Suites Danville, IL was recently brought to our attention. The team was saddened to see that we failed to provide you with a satisfactory experience. In order to understand what prompted your 1/5 score, I welcome any further information you can provide. It is through guest feedback that Red Roof is able to make improvements.Thanks again for sharing your rating. We would love to provide you with an improved stay on your next trip. Respectfully,Red Roof Management

10/10 Excelente

Ronald

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Stayed for one night. Got there later that evening. Seemed to chack all my boxes.
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Shenonda

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Cindy

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en diciembre de 2023

6/10 Aceptable

Heather

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Once was enough. Thanks
Se hospedó 1 noche en noviembre de 2023
Respuesta de S el 28 nov. 2023
Thank you for taking the time to give us your feedback and choosing us for your stay.

10/10 Excelente

Kinnerly

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The space is comfortable and adequately clean. However, the staff is excellent.
Se hospedó 1 noche en noviembre de 2023
Respuesta de S el 28 nov. 2023
Thank you for taking the time to give us your feedback and choosing us for your stay.

4/10 Mediocre

Brianne

Se hospedó 2 noches en noviembre de 2023
Respuesta de Recordo Rediresponse Specialist el 21 nov. 2023
Hello Brianne, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES DANVILLE IL and I were saddened by your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,RecordoRed Roof Management Rediresponse Specialist

10/10 Excelente

Jakob

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very friendly staff and clean rooms with affordable prices!
Se hospedó 1 noche en noviembre de 2023
Respuesta de S el 21 nov. 2023
Thank you for taking the time to give us your feedback and choosing us for your stay

6/10 Aceptable

Cliente verificado

Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
The bath tub was extremely gross and stained. And the faucet was leaking water when we arrived. It couldn’t be shut off. Needless to say we did not bath there.
Se hospedó 1 noche en noviembre de 2023
Respuesta de S el 21 nov. 2023
Thank you for taking the time to give us your feedback and choosing us for your stay

10/10 Excelente

Brittni

Le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en noviembre de 2023
Respuesta de Recordo Rediresponse Specialist el 21 nov. 2023
Hello Brittni, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES DANVILLE IL and I appreciate your 10/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,RecordoRed Roof Management Rediresponse Specialist

8/10 Bueno

Kenric

Viajó con su familia, Viajó con mascotas
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
very reasonable
Se hospedó 1 noche en noviembre de 2023
Respuesta de S el 22 nov. 2023
Thank you for taking the time to give us your feedback and choosing us for your stay.

4/10 Mediocre

Andrew

Le gustó: Personal y atención
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
The room was pretty gross. The comforter had a few stains and the tub looked like it had never been cleaned. The employees were super friendly and helpful.
Se hospedó 1 noche en noviembre de 2023
Respuesta de S el 21 nov. 2023
Thank you for taking the time to give us your feedback and choosing us for your stay