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Opiniones sobre Red Roof Inn Danville, PA

2 out of 5
Red Roof Inn Danville, PA
31 Red Roof Rd, Danville, PA

Opiniones

7,4

Bueno

Evaluación: 10 - Excelente. 262 de 1001 opiniones" "
Evaluación: 8 - Bueno. 382 de 1001 opiniones" "
Evaluación: 6 - Aceptable. 177 de 1001 opiniones" "
Evaluación: 4 - Mediocre. 97 de 1001 opiniones" "
Evaluación: 2 - Terrible. 83 de 1001 opiniones" "

7,4/10

Limpieza

8,2/10

Personal y atención

7,0/10

Servicios

7,2/10

Estado de la propiedad e instalaciones

7,2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Cliente verificado

Viajó con su familia y niños pequeños
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Muy. Atentos y el servicio exelente y todo muy serca
Se hospedó 2 noches en febrero de 2019

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2019

10/10 Excelente

TONIA

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Always a good stay
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Tracy

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff was very nice. The property was pretty and the area was convenient. Will definitely be back,
Se hospedó 4 noches en mayo de 2024
Respuesta de Tianna RediResponse Specialist el 26 may. 2024
Hello Tracy, Thank you for taking a moment to share your feedback regarding your recent visit at the Red Roof Inn Danville, PA. It is so rewarding to read that you enjoyed the hospitality of our staff and the convenience of our location. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit.Please know that we value you as our guest and appreciate your business. We can’t wait to see you under our roof soon, where we can continue to offer you a clean, comfortable and a 5-star experience at an affordable price!Sincerely,Tianna Red Roof Management RediResponse Specialist

8/10 Bueno

Paul

Le gustó: Limpieza, personal y atención
Se hospedó 1 noche en mayo de 2024
Respuesta de Tianna RediResponse Specialist el 26 may. 2024
Hello Paul,Thank you for taking a moment to complete our survey. Myself and the staff at the Red Roof Inn Danville, PA appreciate your 4/5 score following your stay. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. To fully understand what prompted your score, please consider adding comments to your survey to let us know what we’re doing well and where we can improve in the future. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.I'm so glad we earned your perfect rating. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,TiannaRed Roof Management RediResponse Specialist

8/10 Bueno

Robert

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios
Overall good for the price point. Room was nice and seemed recently updated, but lacked a little attention to detail, such as very slanted desk and other minor things. Only real issue we had was I had to fiddle with the AC for a bit before it would cool the room properly (temperature dial seems broken). Nice big fridge in the better king room we got and broiler microwave was nice.
Se hospedó 1 noche en mayo de 2024
Respuesta de Tianna RediResponse Specialist el 26 may. 2024
Dear Robert, Thank you for taking the time to share your feedback regarding your stay at the Red Roof Inn Danville, PA. We sincerely appreciate your feedback and are happy to hear you had a great experience with us. I am glad that you were pleased with the amenities and the cleanliness of the room. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. It's great to see you enjoyed your stay, resulting in a 4/5 score. We hope to continue to provide great experiences for you. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.Sincerely,Tianna Red Roof Management RediResponse Specialist

8/10 Bueno

Michael

Le gustó: Limpieza, personal y atención
I was pleased with the property, in general.
Se hospedó 2 noches en mayo de 2024
Respuesta de Carla RediResponse Specialist el 17 may. 2024
Dear Michael,Thank you for taking the time to tell us about your experience at the Red Roof Inn Danville, PA. I am glad to read that you were pleased with our property, prompting your 4/5 score. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thank you again for sharing your comments with us. We look forward to hosting you again in the future.Sincerely,CarlaRed Roof ManagementRediResponse Specialist

4/10 Mediocre

Ethel

No le gustó: Personal y atención
Not any room around bed or in bathroom. There was a full size refrigerator but no coffee pot.
Se hospedó 4 noches en mayo de 2024
Respuesta de Kamaria RediResponse Specialist el 8 may. 2024
Dear Ethel,Thank you for taking the time to tell us about your experience at the RED ROOF INN DANVILLE PA. I am sorry that your experience did not meet your expectation prompting your 2/5 score. Feedback from our guest is always welcome as we strive to continuously improve the quality of our guest services. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Kamaria Red Roof Management RediResponse Specialist

10/10 Excelente

Richard

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
$=OK
Se hospedó 1 noche en abril de 2024
Respuesta de Oniel Rediresponse Specialist el 5 may. 2024
Thank you Richard, for taking the time to write a review of your stay at the Red Roof Inn Danville, PA. It is so rewarding to read that you had a good encounter with us and we truly appreciate you letting us know. However, in the future, please consider adding additional details to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.Sincerely,OnielRedRoof ManagementRediresponse Specialist

10/10 Excelente

Donna

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This place is so inexpensive and yet it's clean and comfortable. No frills, just your basic clean bed and bathroom. Very nice.
Se hospedó 1 noche en abril de 2024
Respuesta de Toni-Ann RediResponse Specialist el 1 may. 2024
Hello Donna,We're happy to know that you had a great stay with the cleanliness/comfortability of our Red Roof Inn Danville PA, alongside our cost-efficient rooms. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, we look forward to your next stay at Red Roof.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

2/10 Terrible

Agnella

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Kerry-Lee RediResponse Specialist el 30 abr. 2024
Dear Agnella, We at the RED ROOF INN DANVILLE PA are truly saddened by your scoring of 1/5 in regard to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. At Red Roof, your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring. We hope to see you again soon. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist

4/10 Mediocre

Esther

Viajó por negocios
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Toilet was broken!
Se hospedó 3 noches en abril de 2024
Respuesta de LaTunde RediResponse Specialist el 10 abr. 2024
Dear Esther,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN DANVILLE PA. At Red Roof we are happy to know that you made us your choice of stay. However, in regard to your comment of the toilet this will be shared with management. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We would love to have another chance to provide you with a better experience the next time you're in town. Sincerely,LaTundeRed Roof ManagementRediResponse Specialist

10/10 Excelente

Edward

Economical and convenient
Se hospedó 1 noche en abril de 2024
Respuesta de Carla RediResponse Specialist el 6 abr. 2024
Dear Edward,Thank you for taking the time to tell us about your experience at the Red Roof Inn Danville, PA. I am glad to read that you were pleased with our hotel as is it economical and convenient. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,CarlaRed Roof ManagementRediResponse Specialist

10/10 Excelente

TONIA

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Always a great stay. I'll be going back
Se hospedó 1 noche en marzo de 2024
Respuesta de Dannielle Rediresponse Specialist el 12 mar. 2024
Dear Tonia,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN DANVILLE PA. We sincerely appreciate your comments and are happy to hear you had a great experience with us. We hope to continue to provide great experiences for you. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future. Sincerely,Dannielle Red Roof Management Rediresponse Specialist

2/10 Terrible

Raman

Viajó en grupo
No le gustó: Limpieza, estado de la propiedad e instalaciones
There were cockroaches in the room
Se hospedó 1 noche en febrero de 2024
Respuesta de Nishaye RediResponse Specialist el 3 mar. 2024
Hello Raman, I appreciate you sharing your feedback following your stay at the Red Roof Inn Danville, PA. I was saddened to read that your stay fell short of your expectations due to the insects you reported. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. Comments like your aren't taken lightly, so they will be reviewed by the team in an effort to address the issues with the relevant departments.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,NishayeRed Roof Management RediResponse Specialist

4/10 Mediocre

Cynthia

Le gustó: Personal y atención
No le gustó: Limpieza
The bathroom sink had toothpaste stains,there was used wash cloth laying in the bathroom.
Se hospedó 1 noche en febrero de 2024
Respuesta de Nishaye RediResponse Specialist el 24 feb. 2024
Dear Cynthia, Thank you for taking a moment to complete our survey from your recent stay at the Red Roof Inn Danville, PA. We are sorry you had a less than satisfactory experience, prompting your 2/5 rating. We strive to provide guests with the best customer service and all the comforts of home, so I am disappointed to read the encounter you described regarding the possible lack of cleanliness of the bathroom sink. Please accept our sincerest apologies for the impact this had on your visit. We encourage guests to notify our staff immediately about any concerns, as we strive to ensure a comfortable and enjoyable experience for all. Our Red Roof staff value your feedback and will address the issues with our team to ensure improvements are made. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

8/10 Bueno

Joshua

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
All good, but I wish regular rooms at least came with a coffee maker or a microwave. But other than that no issues.
Se hospedó 2 noches en febrero de 2024
Respuesta de Kerry-Lee RediResponse Specialist el 20 feb. 2024
Dear Joshua,We appreciate your participation in our guest survey after your experience with us at the RED ROOF INN DANVILLE PA. It was a pleasure to have been score a 4/5 indicating all was good with your stay. In regard to the coffee maker and microwave, please feel free to explore our other room options, should you require a room with amenities. Comments like yours, is always an encouragement to all of our staff at Red Roof as we aim to continuously improve the quality of our services to enhance our guest experiences. Your feedback is critical, as we aim to deliver clean, comfortable, home away from home stays to all guests.Thank you again and we look forward to your next visit.Sincerely,Red Roof Management

8/10 Bueno

Belinda

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
The staff was friendly and the place was clean. The units should have a fridge and microwave in each unit!
Se hospedó 4 noches en febrero de 2024
Respuesta de Tianna RediResponse Specialist el 12 feb. 2024
Hello Belinda, Thank you for taking a moment to share your feedback regarding your recent visit at the Red Roof Inn Danville, PA. It is so rewarding to read that you enjoyed the spotlessness of your room and the hospitality of our staff. However, we're sorry to hear about your disappointment regarding the lack of refrigerator and microwave in your room. Upon reviewing our records, it appears that you reserved a standard room, and this specific category does not offer those features. For a stay with the amenities you desire, we suggest opting for a deluxe or superior room on your next visit. Please know that we value you as our guest and appreciate your business. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the futureSincerely,Red Roof Management

10/10 Excelente

Dan

Le gustó: Personal y atención, servicios
The staff was absolutely divine. Very helpful. Very professional. Makes all the difference.
Se hospedó 1 noche en febrero de 2024
Respuesta de Xao RediResponse Specialist el 3 feb. 2024
Thanks for sharing your feedback with us, Dan. The staff at our Red Roof Inn Danville, PA was elated to see that we earned your 5/5 score. You mentioned that our staff was helpful and professional, which was pleasing to read.On behalf of Red Roof, we would like to thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.Respectfully,Red Roof Management

4/10 Mediocre

Rodney

Viajó por negocios
No le gustó: Personal y atención, estado de la propiedad e instalaciones
Stayed 6 days not once did house keeping come.
Se hospedó 6 noches en enero de 2024
Respuesta de Xao RediResponse Specialist el 21 ene. 2024
Thanks for sharing your feedback with us, Rodney. The team at our Red Roof Inn Danville, PA was saddened to see that we failed to provide you with a satisfactory stay. You stated that the lack of housekeeping hindered your stay. As such, your feedback may be taken into account as Red Roof aims to continuously improve.I appreciate that you brought this to our attention. We would love to improve the impression left with you on your next stay, should you require lodging in the future.Best wishes,Red Roof Management

10/10 Excelente

Stanley

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
A very well kept no frill economical motel.
This is a basic economical motel. It is clean, has good parking, and almost no frills. The heat works well, a big deal in January in this part of PA! Staff is friendly, bed is comfortable, and the locks work. Not much more to say really. This is the second year I've stayed here while visiting a friend and his kids in the area after the Cabin Fever Model Engineering show in Lebanon, odds are I'll be staying here again next year.
Se hospedó 4 noches en enero de 2024
Respuesta de Kerry-Lee RediResponse Specialist el 18 ene. 2024
Dear Stanley,We truly appreciate your 5-star rating after your recent experience with us at the RED ROOF INN DANVILLE PA. It was a joy to read of your kind remarks highlighting our cleanliness, friendly staff, comfortable bed along other positive comments. At Red Roof, our primary goal is to provide a clean and comfortable stay for all our guests, and we are proud to have achieved that with your visit. We greatly appreciate the time you’ve taken to rate our hotel and we look forward to your next visit soon. Sincerely, Red Roof Management

6/10 Aceptable

Kari

Se hospedó 2 noches en enero de 2024
Respuesta de Nishaye RediResponse Specialist el 16 ene. 2024
Hello Kari,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Danville, PA and I appreciate your 3/5 score following your stay. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Very truly yours,NishayeRed Roof ManagementRediResponse Specialist

10/10 Excelente

Matthew

Se hospedó 2 noches en diciembre de 2023

6/10 Aceptable

Amanda

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Dannielle Rediresponse Specialist el 30 dic. 2023
Hello Amanda, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN DANVILLE PA and I welcome your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely, Red Roof Management

2/10 Terrible

Esther

No le gustó: Personal y atención
Se hospedó 2 noches en diciembre de 2023
Respuesta de Dannielle Rediresponse Specialist el 31 dic. 2023
Hello Esther, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN DANVILLE PA and I are saddened to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,Red Roof Management

6/10 Aceptable

Christopher

Se hospedó 1 noche en diciembre de 2023
Respuesta de Sharma RediResponse Specialist el 25 dic. 2023
Hello Christopher, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN DANVILLE PA and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management

8/10 Bueno

Karly

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Hospital stay
The stay was just a short one. Had to be at hospital early the next morning for back surgery. Everyone was very welcoming and nice. The only issue we had was the remote didn't work
Se hospedó 1 noche en diciembre de 2023
Respuesta de Tianna RediResponse Specialist el 17 dic. 2023
Dear Karly,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Danville, PA. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding that you were pleased with the hospitality of our staff. Red Roof's goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. However, you mentioned that the remote did not work and for that, I sincerely apologize. I have shared your feedback with management to ensure that your concerns are addressed. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.Sincerely,Red Roof Management

6/10 Aceptable

Ziqian

Viajó en grupo
Le gustó: Estado de la propiedad e instalaciones
No le gustó: Limpieza, personal y atención
Respuesta de Adraine Rediresponse Specialist el 15 feb. 2024
Hello Ziqian, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN DANVILLE PA and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,AdraineRed Roof Management Rediresponse Specialist

8/10 Bueno

Angela

Le gustó: Servicios, estado de la propiedad e instalaciones
Clean rooms
Se hospedó 1 noche en diciembre de 2023
Respuesta de Dannielle Rediresponse Specialist el 5 dic. 2023
Dear Angela,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN DANVILLE PA. We sincerely appreciate your comments and are happy to hear you had a great experience with us especially regarding the cleanliness of the room we have here at Redroof. We hope to continue to provide great experiences for you. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.Sincerely, Red Roof Management

10/10 Excelente

Cliente verificado

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en noviembre de 2023
Respuesta de Dannielle Rediresponse Specialist el 5 dic. 2023
Hello Valued Guest Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN DANVILLE PA and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Thanks again and we hope you’ll visit us again on your next trip!Sincerely, Red Roof Management

10/10 Excelente

Chad

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en noviembre de 2023
Respuesta de Linton Red Roof Management RediResponse Specialist el 2 dic. 2023
Hello Chad,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN DANVILLE PA and I were delighted to see your perfect score following your stay. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LintonRed Roof Management RediResponse Specialist

8/10 Bueno

Cathy

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Room was very clean
Se hospedó 2 noches en noviembre de 2023
Respuesta de Linton Red Roof Management Rediresponse Specialist el 25 nov. 2023
Hi Cathy,Thank you for telling us about your recent visit to RED ROOF INN DANVILLE PA. It's good to read that the cleanliness of our room met your expectations. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thank you again for sharing your experience with us. Our team at Red Roof would love to see you again, should your travels bring you back to our area.Sincerely,LintonRed Roof ManagementRediresponse Specialist

8/10 Bueno

Dawn

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Quiet Convenient hotel
Se hospedó 3 noches en noviembre de 2023

6/10 Aceptable

Brian

Se hospedó 1 noche en noviembre de 2023
Respuesta de Linton Red Roof Management RediResponse Specialist el 18 nov. 2023
Hello Brian,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN DANVILLE PA and I were disappointed to see your 6/10 score following your stay. In the future, please consider adding comments to your survey to let us know where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thank you for choosing to stay under our roof. We hope we have the opportunity to see you again in the future. Sincerely,LintonRed Roof Management RediResponse Specialist

10/10 Excelente

Bryce

Se hospedó 1 noche en noviembre de 2023
Respuesta de Dannielle Rediresponse Specialist el 5 dic. 2023
Hello Bryce, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN DANVILLE PA and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Dannielle Red Roof Management Rediresponse Specialist

10/10 Excelente

Stephanie, Mcclure

Se hospedó 1 noche en noviembre de 2023
Respuesta de Linton Red Roof Management RediResponse Specialist el 24 nov. 2023
Hello Stephanie,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN DANVILLE PA and I were delighted to see perfect your score following your stay. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LintonRed Roof Management RediResponse Specialist

10/10 Excelente

Ellen

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en octubre de 2023
Respuesta de Nishaye RediResponse Specialist el 31 oct. 2023
Dear Ellen, The staff at the Red Roof Inn Danville, PA and I would like to thank you for taking a moment to complete our survey from your recent stay. We are extremely happy to see that you had a wonderful experience which resulted in your 10/10 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

2/10 Terrible

Michael

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Nasty
Se hospedó 1 noche en octubre de 2023
Respuesta de Antonio,RediResponse Specialist, el 28 oct. 2023
Hello Michael, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN DANVILLE PA and I appreciate your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Antonio trailRed Roof Management RediResponse Specialist,

8/10 Bueno

Sheila

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en octubre de 2023
Respuesta de Antonio,RediResponse Specialist el 28 oct. 2023
Hello Sheila, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN DANVILLE PA and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Antonio trailRed Roof Management RediResponse Specialist

2/10 Terrible

Husain

Se hospedó 1 noche en octubre de 2023
Respuesta de Devorine Red Roof Management el 12 nov. 2023
Thank you for taking a moment to rate your experience, Husain. The staff at the Red Roof Inn Danville, PA and I appreciate but is deeply saddened to see your 1/5 score following your stay. Please accept our sincerest apologies. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. In the future, please consider adding comments to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strives to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Devorine Red Roof ManagementRediResponse Specialist

8/10 Bueno

Holly

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Always a good, affordable stay when coming to Knobles. The beds are comfortable and it had a fridge and microwave. We don’t need more than that.
Se hospedó 1 noche en octubre de 2023
Respuesta de Nishaye RediResponse Specialist el 24 oct. 2023
Dear Holly, Thank you for taking the time to tell us about your experience at the Red Roof Inn Danville, PA. We strive to provide guests with the best customer service and all the comforts of home, so it was rewarding to read that your room was satisfactory and you experienced great customer service, prompting your 4/5 score. We always enjoy hearing about the positive experiences our guests have at our hotels.Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!Sincerely,NishayeRed Roof ManagementRediResponse Specialist

2/10 Terrible

Tish

No le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de Nishaye RediResponse Specialist el 31 oct. 2023
Dear Tish,Thank you for taking a moment to complete our survey from your recent stay at the Red Roof Inn Danville, PA. We are sorry you had a less than satisfactory experience, prompting your 1/5 rating. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,NishayeRed Roof ManagementRediResponse Specialist

4/10 Mediocre

Courtney

Viajó con su familia
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Completely disappointing
Lengthy review but worth the read… Got the deluxe room to have the mini fridge, as I was staying the night before my daughter’s surgery. She’s a diabetic and we always opt for mini fridges to keep her insulin cold in there rather than on ice packs. The fridge was not cold. My dad told the front office they said after hotel checks they would bring a new one. Never did. Beds are so uncomfortable. Writing this review at 5am as I cannot sleep since my back hurts so bad. The bathroom was dirty… even the envelope with the housekeeper’s information was gross. Half the outlets don’t work. Overall a very disappointing stay for me and my family. I would not recommend this hotel to anyone looking. I’d rather pay the $50 extra to go stay somewhere else in the area.
Se hospedó 1 noche en octubre de 2023
Respuesta de Xao Red Roof Management RediResponse Specialist el 20 oct. 2023
Thanks for sharing your feedback with us, Courtney. The team at our Red Roof Inn Danville, PA was saddened to see that we failed to provide you with a satisfactory stay. You stated that the faulty outlets and the beds not aligning with your preferences, along with your other concerns hindered your stay. As such, your feedback has been shared with the property as Red Roof aims to continuously improve.I appreciate that you brought this to our attention. We wish you all the best in your future travels.Best wishes,XaoRed Roof ManagementRediResponse Specialist

4/10 Mediocre

Jorgen

No le gustó: Estado de la propiedad e instalaciones
Terrible stay. Internet broken, flaky when it’s on, no hot water for showering , actually all water was shut off
Se hospedó 1 noche en octubre de 2023
Respuesta de Xao Red Roof Management RediResponse Specialist el 28 oct. 2023
Thanks for sharing your feedback with us, Jorgen. The team at our Red Roof Inn Danville, PA was saddened to see that we failed to provide you with a satisfactory stay. You indicated that the lack of hot water when you needed it and the spotty internet, along with the water being shut off hindered your stay. As such, your feedback may be taken into account as Red Roof aims to continuously improve.I appreciate that you brought this to our attention. We would love to improve the impression left with you on your next stay, should you require lodging in the future.Best wishes,XaoRed Roof ManagementRediResponse Specialist

6/10 Aceptable

Robert

Se hospedó 2 noches en octubre de 2023
Respuesta de Linton Red Roof Management RediResponse Specialist el 6 nov. 2023
Hello Robert, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN DANVILLE PA and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LintonRed Roof Management RediResponse Specialist

2/10 Terrible

Doug

Se hospedó 1 noche en octubre de 2023
Respuesta de Nishaye RediResponse Specialist el 31 oct. 2023
Dear Doug, Thank you for taking a moment to complete our survey from your recent stay at the Red Roof Inn Danville, PA. We are sorry you had a less than satisfactory experience, prompting your 1/5 rating. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thanks again, We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

10/10 Excelente

Christina

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Really clean and newly renovated. Friendly service. Very well lit around the entire property and plenty of security cameras. We felt very safe.
Se hospedó 1 noche en octubre de 2023
Respuesta de Nishaye RediResponse Specialist` el 8 oct. 2023
Dear Christina, Thank you for taking the time to tell us about your experience at the Red Roof Inn Danville, PA. We strive to provide guests with the best customer service and all the comforts of home, so it was rewarding to read that your room was satisfactory and you experienced great customer service, prompting your 5/5 score. We are happy to see that you had a good experience and you enjoyed your stay. We always enjoy hearing about the positive experiences our guests have at our hotels. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.Sincerely, Nishaye Red Roof Management RediResponse Specialist

8/10 Bueno

Sue

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en septiembre de 2023
Respuesta de Carla Red Roof Management el 1 oct. 2023
Hello Sue, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Danville, PA and I thank you for your 8/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,CarlaRed Roof Management RediResponse Specialist

10/10 Excelente

Jodi

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Front desk lady was super nice and loved coffee in the lobby.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Kamaria Red Roof Management RediResponse Special el 29 sept. 2023
Dear Jodi,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN DANVILLE PA. We sincerely appreciate your comments and are happy to hear you had a great experience with us, prompting your 5/5 score. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you’re comfortable. Please know that we value you as our guest and appreciate your business. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Kamaria Red Roof Management RediResponse Specialist

6/10 Aceptable

Paul

Viajó con su pareja
Le gustó: Limpieza
This property is old but in decent shape for it's age. The rooms have been recently updated and were clean. The biggest issue we had was someone fired ALOT of fish in the room before us. It smelled really really strongly of fried fish. I know this is kinda weird. Otherwise the room was clean and the overall stay was average.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Sashauna Red Roof Management el 25 sept. 2023
Dear Paul,Thank you for taking the time to tell us about your stay at the Red Roof Inn Danville, PA. I was thrilled to see you were pleased with your stay and the cleanliness of the room. We appreciate your 3/5 score. However, it's truly disheartening to see you highlight that the fish odor you encountered and the upkeep of the property not to your liking hindered your stay. Nevertheless, we continually work to improve our hotel, so I really appreciate you providing us with your feedback. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfactio. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Very truly yours,SashaunaRed Roof Management RediResponse Specialist