2/10 Terrible
dmedina d.
5 jul. 2024
No le gustó: Limpieza
Caution to Future Renters: Avoid This Property and Homeowner
Our stay at this property was a nightmare. The homeowner was intrusive, constantly messaging us. Strict requirements for driver’s licenses and guest numbers were outlined, and if you have visitors, you must provide proof of their licenses. The house is heavily monitored with video and voice surveillance, making it uncomfortable from the start.
The cleanliness was appalling, despite paying a premium for cleaning services. We encountered ants, cockroaches, and filthy bathroom floors with mold and sticky debris. The homeowner suggested addressing these issues during our stay, but as renters, we should be able to enjoy the house without dealing with problems that should have been resolved beforehand. The homeowner even claimed to have walked through the house before our arrival, making the state of cleanliness even more disappointing.
It gets worse. We had more guests than registered due to a team event. Shortly after, the homeowner showed up with police officers and canceled our reservation. VRBO offered minimal assistance as we were given just one hour to evacuate. During this time, the homeowner turned on the heater and disconnected access to the thermostats, causing distress to our two elderly guests with medical issues.
We have saved videos and photos as proof and can share them upon request. This home and homeowner are ones we would never recommend. Our experience was incredibly frustrating and unpleasant.
beware, beware, beware
dmedina d.
Se hospedó 7 noches en junio de 2024