Servicio de la propiedad

Opiniones sobre Hotel Indigo Dali Erhai, an IHG Hotel

3.5 out of 5
Hotel Indigo Dali Erhai, an IHG Hotel
No.15 Binhai Avenue, Dali

Opiniones

9,4

Excepcional

Evaluación: 10 - Excelente. 9 de 13 opiniones" "
Evaluación: 8 - Bueno. 3 de 13 opiniones" "
Evaluación: 6 - Aceptable. 1 de 13 opiniones" "
Evaluación: 4 - Mediocre. 0 de 13 opiniones" "
Evaluación: 2 - Terrible. 0 de 13 opiniones" "

9,8/10

Limpieza

9,2/10

Personal y atención

10/10

Servicios

9,6/10

Estado de la propiedad e instalaciones

8,0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Margarethe

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We enjoyed staying at this beautiful boutique hotel on lake Erhai. The room was great w a nice view of the lake, comfortable bed and great shower. Breakfast buffet was excellent. The staff was very nice. Would definitely come here again.
Se hospedó 2 noches en mayo de 2024
Respuesta de Chili Biao el 12 may. 2024
Dear Margarethe,good morning!Thank you for choosing hotel indigo Dali Erhai and having a pleasant time here. The hotel is committed to bringing you a pleasant stay experience with considerate service,good environment and beautiful scenery. Meanwhile, Every staff is sincerely to improve the excellence of the honor, Thank you for sharing your precious feelings with us, I 'm look forward to your next stay. Best wishes!General Manager Simon Chen

10/10 Excelente

b

Se hospedó 3 noches en enero de 2024

10/10 Excelente

John

Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Li

Viajó con su familia
Le gustó: Estado de la propiedad e instalaciones
Se hospedó 3 noches en mayo de 2023
Respuesta de General Manager Simon Chen el 15 may. 2023
Dear guest: Warmest greeting from Hotel Indigo Dali Erhai. Thank you for choosing Hotel Indigo Dali Erhai and giving us your recognition. The new and the old Dali culture embedded in Indigo Culture, and artistic atmosphere perfectly interweaves with the extraordinary hotel designing, and a condensed Dali culture spreads in front of you, which tells the history and modernization of Dali, there will be the most comfortable journey on the ownership of the land. Look forward to seeing you again and have a nice trip!

10/10 Excelente

Chenguang, Upland

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Security is enhanced for women and children, great and too view to enjoy the sea.
Se hospedó 1 noche en julio de 2022
Respuesta de Simon Chen el 19 jul. 2022
Dear Chenguang:Good afternoon,!Thank you for sharing the experience of your stay at Indigo Dali Erhai. It‘s our honor to offer you satisfactory service. The hotel Setting at a dazzling place, next to Erhai Lake and overlooking the Cangshan Mountain, with the amazing view of the scenery. We attach great importance to your suggestions on hotel security, the hotel team will reflect on them and continuously improve and improve them. We sincerely look forward to seeing you again and wish you a pleasant life! General Manager Simon Chen

10/10 Excelente

Bo

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
清新自然
清新氛围,设计感很强,大厅外面就是洱海美景。早餐晚餐很棒!
Se hospedó 1 noche en abril de 2021
Respuesta de 陈峰峰 el 16 abr. 2021
尊敬的宾客:您好!感谢您下榻大理洱海天域英迪格酒店,并给予我们好评,看到您对酒店设计装饰,海景,早晚餐的满意,我们很开心,喜欢我们就常来哦!总经理 陈峰峰

8/10 Bueno

Cliente verificado

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
lovely experience
挺好的 位置就在洱海公园边上
Se hospedó 1 noche en abril de 2021
Respuesta de 陈峰峰 el 6 abr. 2021
尊敬的宾客:您好!感谢您入住大理洱海天域英迪格酒店,并给予我们好评。感谢您对我们酒店地理位置的点赞,酒店位于洱海公园内,背靠团山,距洱海仅一步之遥,交通便捷,到机场只需15分钟。再次感谢您对我们酒店的点赞,期待您的再次光临! 总经理 陈峰峰

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, estado de la propiedad e instalaciones
Room was rather small compare from what you see in the images. The view was great. The bathroom area was quite nice however the setting is a bit awkward. The washstand & the shower room are right in front of the entrance. And the service didn't seem to match
Se hospedó 2 noches en diciembre de 2020
Respuesta de Roy TAN el 30 dic. 2020
Thank you very much for choosing Hotel Indigo Dali Erhai and taking time to provide your valuable feedback. We feel sorry that our room size and layout did not meet your expectation. At the same time, we will continue to conduct trainings in order to improve service level. Look forward to welcoming you back to the hotel, by then, we hope you will see a different us. General Manager Roy TAN

8/10 Bueno

Jennie

Se hospedó 1 noche en agosto de 2020
Respuesta de 陈森发 el 27 ago. 2020
尊敬的宾客:您好!感谢您选择大理洱海天域英迪格酒店,非常感谢您花费宝贵的时间为我们进行点评,很开心在您的大理之旅中留下了这么浓墨重彩的一笔,我们也很荣幸很开心能遇到您。随着世界对旅行需求和期望的不断变化,在IHG,我们通过“洲全”清洁计划,重新定义酒店的清洁标准,旨在确保您及每一位IHG客人从入住到离店,全程享有更清洁更安全的住宿体验。标准升级,安心“洲全”。期待与您的再次见面~ 总经理 陈森发

10/10 Excelente

Cliente verificado

Se hospedó 1 noche en junio de 2019

10/10 Excelente

Rekha

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Simply stunning
Truly amazing .- from location to service to care .... location is simply unmatchable .... staff made us feel so wanted and served with distinction, despite the language barrier. Ms Lili Lao and Mr Justin deserve a special mention and are an asset to the hotel - they even saw us off till the cab just as we do to friends and family 😊
Se hospedó 1 noche en mayo de 2019

6/10 Aceptable

Cliente verificado

Hotel is pretty new. Good view but next to the road,should have triple glazing then double noisy.
Se hospedó 2 noches en septiembre de 2018