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Opiniones sobre Rocket Motel

2 out of 5
Rocket Motel
211 Mt. Rushmore Rd, Custer, SD

Opiniones

9,2

Magnífico

Evaluación: 10 - Excelente. 161 de 235 opiniones" "
Evaluación: 8 - Bueno. 61 de 235 opiniones" "
Evaluación: 6 - Aceptable. 7 de 235 opiniones" "
Evaluación: 4 - Mediocre. 4 de 235 opiniones" "
Evaluación: 2 - Terrible. 2 de 235 opiniones" "

9,8/10

Limpieza

9,6/10

Personal y atención

8,8/10

Servicios

9,4/10

Estado de la propiedad e instalaciones

9,0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Enrique

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Un Motel tradicional americano, reformado, increíblemente limpio. Bonito y un staff muy amigable.

10/10 Excelente

Cindy

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Clean, easy no frills
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Taylor

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Teri

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
We'll be back...again and again
We discovered this little gem about 10 years ago. Whenever we are in Custer, The Rocket Motel is our first choice. The only thing I would like different, would be the temp controls in the room. Hard to manage. Would love the option to run a fan to muffle outside noise. Otherwise a wonderful place to stay
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Kevin

Viajó con su familia
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Rocket Motel Rules! Super clean and friendly.
Se hospedó 1 noche en enero de 2024

10/10 Excelente

philip

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023

6/10 Aceptable

deborah

Le gustó: Limpieza
Se hospedó 1 noche en noviembre de 2023

2/10 Terrible

Thomas

Viajó con su familia
Le gustó: Limpieza
No le gustó: Personal y atención
The owner lied to me about making a change in the reservation causing me to pay for a night we did not stay at the motel. Dishonest despite the fact they have a “Jesus” sign on their front door.
Se hospedó 2 noches en octubre de 2023

10/10 Excelente

Sylvia

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Cute Little Motel
The cleanliness at this cute motel was top notch. Everything was pristine. The decor was 1950’s style and worked well. It was a chilly night (woke up to frost of the car windows). Our room temperature was 55 F., a good sleeping temp but too cold for a morning shower. The heat apparently wasn’t on yet.
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Carol

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
What a wonderful experience! We so enjoyed the Rocket especially how clean and every detail such as painting and how perfectly the bathroom as well as the room cleanly every area is…💕💕
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Gilbert

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very nice place! Not the typical hotel. This is a retro style hotel with a fifties feel. Enjoyed our stay.
Se hospedó 1 noche en octubre de 2023

8/10 Bueno

Victoria

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Needs to have some kind of railing up the steps for the elderly.
Se hospedó 2 noches en septiembre de 2023

10/10 Excelente

anita

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Blast from the past! Absolute love it and will be back many times! Extremely clean. Walking distance to everything. Soft sheets, soft towels! Amazing front desk help. Perfect and highly recommend!
Se hospedó 2 noches en septiembre de 2023

10/10 Excelente

Christopher

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nice place, helpful staff.
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Spencer

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great customer service, Room was excellent and well kept. Easy to find hotel
Se hospedó 1 noche en septiembre de 2023

8/10 Bueno

William

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Very nice. Would stay here again.
Some of the parking areas can be a little awkward for a motorcycle but the overall experience is worth it. We would stay here again. Nice walking distance to area shopping and eating.
Se hospedó 2 noches en septiembre de 2023

10/10 Excelente

Larry

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The Retro refurbishment brought back memories of my youth.
Se hospedó 4 noches en julio de 2023

2/10 Terrible

Sharilyn

Le gustó: Limpieza
No le gustó: Personal y atención, comodidad de la habitación
Never again. Do NOT stay here
The app told me I had already paid so when I was confused by the owner asking for payment he got ANGRY with me immediately and berated me. I called customer service and turned out the problem was with the app but the damage had been done because of his treatment of me for just being confused. I wasn’t accusatory or anything. Then I had to spend time trying to talk him into being calm with me. If anywhere else had had rooms I would’ve left. As it was we did leave a night early. My husband went to check us out cause no way I was going back into that office. He told my husband no refunds when my husband didn’t ask for one. And then he added some $20 fee on top of the $491 we had already paid. So we spent 2 nights instead of 3 for $500. And the room was TINY. Bathroom door very squeaky so I had to position it in a way I could get in and sit on the toilet in the night without waking up my husband. It was difficult. The shower is only warm if you turn the hot on all the way with no cold at all. Rooms have regular keys and face the outside so very insecure. And the guy keeps your CC info on a handwritten card with the full number. It’s in the front office and he doesn’t stay in there so anyone could walk in and take them. Would never stay again.
Se hospedó 3 noches en julio de 2023

10/10 Excelente

Rebecca, Pomona

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Property has been renovated and comfortable. The housekeeping does an amazing job The pillows could have used imptovement but we had a great stay
Se hospedó 1 noche en julio de 2023

8/10 Bueno

Marsha

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en mayo de 2023

10/10 Excelente

Melanie

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Unique and comfy
Loved this unique motel. Check in was very fast and easy. Gentleman was helpful with ice and recommendations for dinner. Great place right across the street. Room was small but very clean and extremely comfortable. Will absolutely stay again.
Se hospedó 1 noche en mayo de 2023
Respuesta de Brenda el 23 may. 2023
Thank you so much for your kind words. Much appreciated! God bless, Don and Brenda

10/10 Excelente

Teri

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Best place to stay in Custer
Only place we stay in Custer. Very friendly staff and they take great care of their hotel
Se hospedó 1 noche en abril de 2023
Respuesta de Brenda el 1 may. 2023
Thank you so much! You are much appreciated. God bless, Don and Brenda

10/10 Excelente

Trent

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Always excellent service. Super clean 50s style roadside motel
Se hospedó 1 noche en abril de 2023
Respuesta de Brenda el 15 abr. 2023
Thank you for your kind words and your business. God bless, Don and Brenda

10/10 Excelente

William

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Nice place to stay. Clean and friendly
Se hospedó 1 noche en febrero de 2023
Respuesta de Brenda el 15 abr. 2023
Thank you so much for staying with us! God bless, Don and Brenda

10/10 Excelente

Kevin

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Super clean and maintained units. Managers/owners(?) very friendly!
Se hospedó 1 noche en febrero de 2023

10/10 Excelente

Clifford

10/10 Excelente

Colleen

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
What more do you need after a day of hiking in the Black Hills? A clean room and a comfortable bed. Probably one of the best kept, cleanest rooms I've stayed in. I love the nostalgia theme and reminiscing about vacations from years past. The owner was very nice, gave us an excellent recommendation for dinner (brewery across the street), and the room was clean and comfortable. Sure, there was no breakfast but then if there was, I would have missed the best scones and chai tea at Miners Cup. If I make it back to Custer, I would definitely stay at the Rocket motel again.
Se hospedó 1 noche en agosto de 2022

10/10 Excelente

Gary

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great hotel, owner was very accommodating. Had place to wash my bike and towels for drying. Room was very clean and they had nice sheets and towels. Would highly recommend it if you are in the area.
Se hospedó 1 noche en agosto de 2022

10/10 Excelente

Matthew, St Peters

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en julio de 2022

8/10 Bueno

Tammy

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Pros:Cute, property maintained, pleasant greeting, plenty of hot water, great water pressure, microwave, and refrigerator. Cons:tile counters at angles and height that i couldn't seem to avoid with my elbows. Bed platform hidden well with bedding with corners that protrude beyond mattress that I hit my legs on. Three beds in the tiny room, this could be a plus for some travelers. Coffe not available until 7am and room didnt have a coffee maker.
Se hospedó 1 noche en julio de 2022

10/10 Excelente

PETER

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en julio de 2022

10/10 Excelente

John, Shawnee

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very well maintained property. Owners are very attentive and fun to talk to. Location was great.
Se hospedó 4 noches en junio de 2022

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en junio de 2022
Respuesta de Brenda el 26 jun. 2022
Thank you, God bless, Don and Brenda

10/10 Excelente

Joan, Colstrip

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The owner greeted us warmly, provided our key promptly, and gave us needed information to connect to wifi. The room was very clean and up-to-date (very cute) and the wifi was excellent. The facility is close to downtown so walking to the local shops and restaurant was great.
Se hospedó 2 noches en junio de 2022
Respuesta de Brenda el 26 jun. 2022
Thank you for your kind words! God bless, Don and Brenda

10/10 Excelente

Carol

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Lovely small place, excellent location. Would definitely stay again
Se hospedó 1 noche en junio de 2022
Respuesta de Brenda el 26 jun. 2022
Thank you! Hope you can come back! God bless, Don and Brenda

10/10 Excelente

Gabriel

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Service to the moon !!
The staff is spot on everything. Very clean rooms. Would recommend to others
Se hospedó 7 noches en junio de 2022
Respuesta de Brenda el 26 jun. 2022
Thank you so much for staying at the Rocket Motel! God bless, Don and Brenda

10/10 Excelente

jeffry

Se hospedó 3 noches en abril de 2022

6/10 Aceptable

John

Le gustó: Limpieza, estado de la propiedad e instalaciones
bait and switch
this property charged me extra for using a credit card, even though Hotels.com says they do not accept cash. no reference to this on the site. Lady said it was not updated, still not. small room, slippery tub, cute retro. would not stay again. not much in custer.
Se hospedó 1 noche en septiembre de 2021
Respuesta de Brenda el 28 sept. 2021
I'm sorry for your issue with the credit card fee. We do except cash as there is a 4% credit card processing fee. Being a small motel we can not absorb the credit card processing fees any longer. It is posted on the main entrance door and at the counter where you check in. So if you pay cash you save the 4%. Truly sorry for your bad experience. God bless, Don and Brenda

10/10 Excelente

Paul Alan, Urbandale

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very clean. Staff dedicated to customer satisfaction. Would stay at again
Se hospedó 1 noche en septiembre de 2021

10/10 Excelente

Mary

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
The retro vibe was awesome and our room was immaculate. Would stay again in a heartbeat. Very friendly owners.
Se hospedó 1 noche en septiembre de 2021

10/10 Excelente

Patti

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Beautifully kept property do in retro style. Freshly painted from outside to inside. rooms were immaculate, cozy, and welcoming. Love the decor.owners were very welcoming and helpful. One of the nicest motels I’ve ever stayed at.
Se hospedó 2 noches en agosto de 2021

10/10 Excelente

Pamela S

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excellent
Cute motel. Rooms are small but the cleanest I have ever been in, the whole place is very well kept up. The gazebo and hot tub were great too. My husband enjoyed the coffee. Easy walk to downtown and The Founding Fathers restaurant was excellent and right across the street, gave you 10% discount with key from motel. That’s right real keys, retro look was great! Managers were friendly and we had a good stay there for our trip to Custer State Park for 2 nights.
Se hospedó 2 noches en agosto de 2021

10/10 Excelente

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very retro looking motel right on the strip. Great access to many things to see and do. We went to Crazy Horse at night. Highly recommend.
Se hospedó 1 noche en julio de 2021

10/10 Excelente

Cliente verificado

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Front and back door, park right outside door, excellent central location for town and entire black hills region.
Se hospedó 6 noches en julio de 2021

10/10 Excelente

Herlinda

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
A great place to stay!
Everyone was so friendly and the motel itself was very cute, clean, and comfortable. In the lobby they offered unlimited coffee, hot tea and hot chocolate which I thought was a very nice touch. We stayed three nights and highly recommend it!
Se hospedó 3 noches en julio de 2021

8/10 Bueno

Dawn

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great little place. Owner is very welcoming and accommodating. This is a small privately owned property. The shower is very small, the mini fridge doesn’t work the best and the bed is not overly comfy but the cleanliness makes up for those small issues.
Se hospedó 2 noches en julio de 2021
Respuesta de Brenda el 1 ago. 2021
I'm so sorry the frig wasn't working properly. Please don't hesitate to let us know. We could have brought you a new one. We have all double pillow top mattresses by serta. Some are firmer than others so we could have tried another room. And yes all the walk in showers are original built in 1950. We've restored them but not possible to change the size, however we do have 6 units with tub and shower combos. Please try us again and we'll do our best to make your stay the best!! Thank you, God bless, Don and Brenda

10/10 Excelente

Larry

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en julio de 2021

10/10 Excelente

staci

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Nice CLEAN room!
Loved this place and next year will try and get a whole week here instead of just a day stop. Owner is so friendly and had us checked in within 5 minutes. AMAZING
Se hospedó 1 noche en julio de 2021
Respuesta de Brenda el 26 jul. 2021
Thank you for your kind words! God bless, Don and Brenda

10/10 Excelente

Karen

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Nice little motel, beautiful updated rooms. My one complaint is lack of hot water.
Se hospedó 1 noche en julio de 2021

8/10 Bueno

JON

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en julio de 2021