Custer Serene – Peaceful Retreat

The hot tub steaming under the stars, a wood-burning fire crackling inside, and deer grazing at the forest`s edge. Winter at Custer Serene is made for groups!

This newly remodeled home is nestled by forest on three sides, just 5 minutes from downtown Custer, with hiking and ATV trails nearby. Only 5 to 10 minutes from Custer State Park, Needles Highway, and Crazy Horse, and under 30 minutes to Mt. Rushmore and Wind Cave. Comfort, fun, and adventure in one place!

🦌 Guest favorites
- The hot tub, `the perfect end to each day`
- Room for big groups, with `everybody in their own bedroom` and space to spread out
- Comfortable king beds and a big-screen TV in every room
- An arcade machine the teens love
- Big dining tables inside and out, made for family meals and card games
- Deer and turkeys in the yard, with national forest right over the back fence .

Inside
- Newly remodeled with modern finishes and brand-new furnishings
- Fully stocked kitchen with everything for big group meals
- Multiple living areas with comfortable couches and large TVs
- Arcade machine, books, and board games for all ages
- High chair and Pack `n Play available

Outside
- Private hot tub
- Spacious deck with plenty of seating and a large table
- Grill [confirm gas grill is in place]
- Large, private yard with lawn games
- Hiking starts right out the back door into the Black Hills National Forest.

Explore the Black Hills:
- 5 mins → Downtown Custer (shops, dining, and fun)
- 7 mins → Custer State Park (wildlife & scenic drives)
- 11 mins → Horseback riding stables
- 12 mins → Crazy Horse Memorial
- 14 mins → Jewel Cave National Monument
- 23 mins → Wind Cave National Park
- 30 mins → Mount Rushmore
- 0 mins → Black Hills National Forest (hiking starts right out the back door!)

Exceptional Cleanliness and Service
- Our team ensures your home is in pristine condition before arrival
- Crisp, fresh linens and immaculate surfaces for a comfortable stay

24/7 Guest Support
- Our team is available around the clock to answer any questions or address concerns

Come experience the best of the Black Hills at Custer Serene—a place where every moment becomes a cherished memory. Soak, explore, and gather around the fire. Your Black Hills winter escape is waiting at Custer Serene!

Reminders:
* The driveway is plowed in winter
* The primary renter is required to sign the Renter`s Agreement before checking in. This document outlines the rules, policies, and terms governing your stay. By signing, you acknowledge and agree to adhere to these regulations throughout your stay at our property.
* Strictly NO PETS.
* Reservations made by local residents require additional review and approval before confirmation.
* Any request to host a small gathering that exceeds the standard occupancy limit will incur an additional $250 fee.
* All gatherings are subject to prior approval by management and must be disclosed before booking. Visitors are not permitted to stay overnight.
* Cancellation policy: If you wish to cancel your reservation, we will process your cancellation in accordance with the cancellation policy associated with your booking. Please note that any applicable payment processing fees will be deducted from your refund, as these fees are non-refundable
Other House Rules:

Additional rules

1. If any issues arise during your stay, it’s essential to communicate with us promptly. Good communication between the guest and host is critical to ensuring a smooth and successful stay. You should respond to us (the hosts) within 24 hours when we reach out to resolve an issue. In certain situations, we may need to send our case manager to review the situation in person to fully address any concerns.

Maintenance aside from emergencies will only be able to be tended to during business hours, 8am-5pm.

2. It is a `must` to read the entire listing description and the house rules of our property. If, in this case, you DO NOT read over our listing description or house rules and are not comfortable with something that is clearly stated, we will uphold our cancellation policies.

3. No unregistered guests/visitors unless preapproved

4. Quiet Hours: 10:00 PM – 8:00 AM
To respect our neighbors, outdoor amplified audio (including TVs and speakers), as well as loud gatherings, are not permitted during quiet hours. Please move any conversations or entertainment indoors after that time.

5. No parties or events unless previously organized in writing with the host. If
If there’s evidence of a party or event, there’ll be an additional charge of $200.

6. For noise complaints:
6.1 If we receive any noise complaints from neighbors, a security guard will be called out to the property at a cost of $85 to guests for the first call-out.
6.2. If security is called a second time during your stay, you will be charged a $250 fee and be removed from the premises with no refund of your stay.

7. No smoking anywhere in this house. If we find evidence of smoking anywhere in the house, you will be charged $300 for extra cleaning.

8. Follow state laws when using a fire pit. Please make sure not to leave fires unattended.

9. The Host is not responsible for items left behind. A $65 fee applies for return shipping and staff handling. Items not claimed within 14 days will be discarded.

Follow all check-out procedures:

1. Take out all trash
2. Wash dishes/start dishwasher


Note:
* A $200 extra cleaning fee may be charged if the home is left unreasonably dirty and requires more work than usual to clean (for example, mud on the couches or pet hair on furniture/beds ). All damages will also be charged to the guest.

* Check-out time is scheduled for 10:00 am on the day of departure unless previously agreed upon with the host. If the guest is more than 90 minutes late checkingt, the guest will be charged $200.

* Any costs incurred by the host as a result of a late check-out will be passed on to you.

* The Host is not responsible for items left behind. A $65 fee applies for return shipping and staff handling. Items not claimed within 14 days will be discarded.

* Please note that reservations made by local residents are subject to an additional review and approval process before final confirmation. We appreciate your understanding and cooperation.