Lobby

Opiniones sobre Comfort Inn And Suites Custer

2.5 out of 5
Comfort Inn And Suites Custer
339 W. Mt. Rushmore Road, Custer, SD

Opiniones

9,0

Magnífico

Evaluación: 10 - Excelente. 583 de 1001 opiniones" "
Evaluación: 8 - Bueno. 339 de 1001 opiniones" "
Evaluación: 6 - Aceptable. 52 de 1001 opiniones" "
Evaluación: 4 - Mediocre. 16 de 1001 opiniones" "
Evaluación: 2 - Terrible. 11 de 1001 opiniones" "

9,2/10

Limpieza

9,0/10

Personal y atención

9,0/10

Servicios

9,0/10

Estado de la propiedad e instalaciones

8,8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Abel

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Muy comodo
Se hospedó 1 noche en julio de 2022
Respuesta de AGM Mellissa Livermore el 13 jul. 2022
We’re so grateful that you took the time to share your feedback with us. it’s great to hear that you had a positive experience with us. It’s our pleasure to serve customers like you. Have a wonderful day!

10/10 Excelente

Julia

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en junio de 2022
Respuesta de Assistant Manager Mellissa Livermore el 9 jun. 2022
Thank you for taking the time to review your stay at The Comfort Inn and Suite. I’m so glad to hear that our staff were able to make your experience with us a memorable one and that you enjoyed all of the amenities we offer. I will pass on your compliments to our staff to let them know how much they are appreciated. Thank you again and we hope to see you in the Black Hills again soon.

8/10 Bueno

RODRIGO TREVINO

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Cuartos muy amplios y limpios
Se hospedó 1 noche en septiembre de 2021
Respuesta de Melllissa Livermore AGM el 26 sept. 2021
MR. TREVINO thank you so much for taking the time to complete our online survey. We are happy that you have enjoyed your stay with us and we hope to see you again soon.

8/10 Bueno

Jairo

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Me gusto mucho la comodidad y el servicio.. el hotel es muy acogedor me encantaría volver la verdad!!!!
Se hospedó 2 noches en septiembre de 2020

10/10 Excelente

Joanne

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The breakfast was not buffet like we thought, but was good. My go to place to stay when traveling.
Se hospedó 6 noches en mayo de 2024
Respuesta de Assistant Manager Mellissa Livermore el 11 may. 2024
I’m happy to hear that our team provided you with excellent service. I’ll make sure that the staff receive your feedback. I’m sure it will make their day! Have a wonderful day!

8/10 Bueno

Kimberly

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This hotel was near Custer State Park and Mount Rushmore. Close to a restaurants and grocery store. The staff is very friendly and the rooms were very comfortable.
Se hospedó 4 noches en mayo de 2024
Respuesta de Assistant Manager Mellissa Livermore el 11 may. 2024
I’m happy to hear that our team provided you with excellent service. I’ll make sure that the staff receive your feedback. I’m sure it will make their day! Have a wonderful day!

10/10 Excelente

Mary, North Richland Hills

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nice hotel. Clean. Good food. Nice staff.
Se hospedó 3 noches en abril de 2024
Respuesta de Assistant Manager Mellissa Livermore el 11 may. 2024
We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Our team will be happy to hear that their hard work has paid off!. Have a wonderful day!

8/10 Bueno

Robert

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Na
Se hospedó 2 noches en abril de 2024
Respuesta de Assistant Manager Mellissa Livermore el 11 may. 2024
We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Our team will be happy to hear that their hard work has paid off!. Have a wonderful day!

8/10 Bueno

Randall

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Had a good breakfast.
Se hospedó 2 noches en octubre de 2023

10/10 Excelente

Renee'

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We will be back next season! Great location for all things Custer and Keystone. Hiking in Custer State Park was great!!
Se hospedó 3 noches en octubre de 2023

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en septiembre de 2023

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en octubre de 2023

8/10 Bueno

Bridget

Se hospedó 2 noches en octubre de 2023

8/10 Bueno

Laurie

Viajó con su familia
Le gustó: Personal y atención, estado de la propiedad e instalaciones
Nice clean and quiet place to stay while visiting Custer and the lower Blackhills.
Se hospedó 2 noches en octubre de 2023
Respuesta de Assistant Manager Mellissa Livermore el 19 oct. 2023
We’re so happy to hear you had a great experience at Custer Comfort Inn and Suites. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.

10/10 Excelente

ANDREW, Altoona

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
So nice. Room, sheets, pool, coffee, staff everything so far.
Se hospedó 1 noche en octubre de 2023
Respuesta de Assistant Manager Mellissa Livermore el 19 oct. 2023
We’re so happy to hear you had a great experience at Custer Comfort Inn and Suites. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.

10/10 Excelente

Dan

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
It was a nice place, no problems.
Se hospedó 1 noche en octubre de 2023
Respuesta de Assistant Manager Mellissa Livermore el 19 oct. 2023
We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Our team will be happy to hear that their hard work has paid off!. Have a wonderful day!

8/10 Bueno

Rommie

Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Priscilla

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en octubre de 2023
Respuesta de Assistant Manger Mellissa Livermore el 19 oct. 2023
I’m happy to hear that our team provided you with excellent service. I’ll make sure that they receive your feedback. I’m sure it will make their day!

8/10 Bueno

Rowena

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Good location.
Clean. Love the breakfast. Perfectly located around many things to do.
Se hospedó 2 noches en octubre de 2023
Respuesta de Assistant Manger Mellissa Livermore el 19 oct. 2023
We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Our team will be happy to hear that their hard work has paid off!. Have a wonderful day!

10/10 Excelente

Laura

Viajó con su familia
Le gustó: Limpieza
Very comfortable and spacious room. Helpful staff.
Se hospedó 1 noche en octubre de 2023
Respuesta de Assistant Manager Mellissa Livermore el 19 oct. 2023
I’m happy to hear that our team provided you with excellent service. I’ll make sure that the staff receive your feedback. I’m sure it will make their day! Have a wonderful day!

10/10 Excelente

bernadine

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en octubre de 2023
Respuesta de Assistant Manager Mellissa Livermore el 15 oct. 2023
Thank you so much for your positive feedback! We are thrilled to hear you enjoyed your experience in the Black Hills. Our team will be happy to hear that their hard work has paid off! If there is anything we can do to serve you further, let us know.

10/10 Excelente

Brent

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Beautiful setting as it backs up to a hillside. Very nice complimentary breakfast, decent pool/hot tub area. There was a mixup at check in that created a little confusion at checkout...but no big deal. I would stay here again.
Se hospedó 1 noche en octubre de 2023
Respuesta de Assistant Manager Mellissa Livermore el 15 oct. 2023
We are so happy to hear you had a great experience with us at Comfort Inn, Custer. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to see you again soon.

10/10 Excelente

PAULA

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de Assistant Manager Mellissa Livermore el 15 oct. 2023
Thanks so much for sharing your feedback about our service. We are glad to hear that our team’s performance exceeded your expectations, and we will make sure that they receive the recognition they deserve. Thank you again and we hope to see you soon

10/10 Excelente

Kerry

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en octubre de 2023
Respuesta de Assistant Manager Mellissa Livermore el 15 oct. 2023
Thanks so much for sharing your feedback about our service. We are glad to hear that our team’s performance exceeded your expectations, and we will make sure that they receive the recognition they deserve. Thank you again and we hope to see you soon

10/10 Excelente

Cathie

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Room was very nice . Bed was comfortable. Staff was very nice and helpful. Highly recommend.
Se hospedó 1 noche en octubre de 2023
Respuesta de Assistant Manager Mellissa Livermore el 15 oct. 2023
We are so happy to hear you had a great experience with us at Comfort Inn, Custer. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to see you again soon.

6/10 Aceptable

Vicki

Viajó con su familia
The toilet seat was broken and needed to be tightened, very loose on the hinges. Also the fan in the bathroom was very loud and sounded like it was about to break when you turned off the light/fan. Otherwise the bed was comfy. Breakfast was just ok, your basic hotel breakfast included faire
Se hospedó 1 noche en octubre de 2023
Respuesta de Assistant Manager Mellissa Livermore el 15 oct. 2023
We’re so happy to hear you had a great experience at the Comfort Inn and Suites, Custer. Our whole team works very hard to keep our customers happy. I am sorry to hear about the issues with your room during your stay with us. I will be sure to pass your feedback on, and we will work on maintaining our amenities in order to meet your expectations in the future. Thank you for taking the time out of your day to leave us a review! We hope to see you again soon.

10/10 Excelente

Karen

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en agosto de 2023
Respuesta de Assistant Manager Mellissa Livermore el 8 oct. 2023
We are grateful for your feedback. It is our pleasure to provide the best possible service to our guests, and we are glad that this commitment was reflected in your visit. We look forward to the next time we are able to serve you again. Have a wonderful day!

10/10 Excelente

James

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Friendly staff and everything was very clean and our room was quiet. COMFORT. Great beds and mattresses and the included breakfast was great!
Se hospedó 2 noches en octubre de 2023
Respuesta de Assistant Manager Mellissa Livermore el 8 oct. 2023
We are grateful for your feedback. It is our pleasure to provide the best possible service to our guests, and we are glad that this commitment was reflected in your visit. We look forward to the next time we are able to serve you again. Have a wonderful day!

8/10 Bueno

Mike

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very clean looking location handy
Se hospedó 1 noche en octubre de 2023
Respuesta de Assistant Manager Mellissa Livermore el 8 oct. 2023
We re so happy to hear you had a great experience With us in the Black Hills. Your review made our day! Our entire team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.

8/10 Bueno

Linda

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very comfortable bed, decent breakfast. I wish the light blocking drape didn’t allow light in underneath it over the air unit.
Se hospedó 1 noche en octubre de 2023
Respuesta de Assistant Manager Mellissa Livermore el 8 oct. 2023
Thanks for sharing your positive review with us. Just wanted to let you know how much your review means to us here at Comfort Inn. We do all we can to provide our customers with the best service, and it always makes our day when a customer appreciates it. Thanks again, and we hope to make your next visit just as positive. Have an amazing day!

8/10 Bueno

Clare

Se hospedó 1 noche en octubre de 2023

10/10 Excelente

richard

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
nice and cosy good service.
Se hospedó 1 noche en octubre de 2023
Respuesta de Assistant Manager Mellissa Livermore el 4 oct. 2023
We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your visit. We look forward to the next time we’re able to serve you again. Have a wonderful day!

10/10 Excelente

Nancy

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en septiembre de 2023
Respuesta de Assistant Manager Mellissa Livermore el 4 oct. 2023
It’s great to hear that you had a positive experience with us at Comfort Inn, Custer. Our team will be happy to hear that their hard work has paid off! We sincerely thank you for taking the time to share your thoughts with us. We hope to see you soon!

10/10 Excelente

Mr Randall R

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
It was nice, especially The Buglin' Bull restaurant.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Assistant manager Mellissa Livermore el 4 oct. 2023
It’s great to hear that you had a positive experience with us at Comfort Inn, Custer. Our team will be happy to hear that their hard work has paid off! We sincerely thank you for taking the time to share your thoughts with us. We hope to see you soon!

2/10 Terrible

Scott

Se hospedó 1 noche en septiembre de 2023

8/10 Bueno

Tom

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en septiembre de 2023
Respuesta de Assistant Manager Mellissa Livermore el 4 oct. 2023
We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your visit. We look forward to the next time we’re able to serve you again. Have a wonderful day!

10/10 Excelente

wayne

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Would like a choice of pillows
Se hospedó 1 noche en septiembre de 2023
Respuesta de Mellissa Livermore Assistant Manager el 27 sept. 2023
We’re so happy to hear you had a great experience. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to see you again soon.

8/10 Bueno

Jennifer

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very nice property in the heart of Crazy Horse, Jewel and Wind caves, and Mt Rushmore. Fitness center and breakfast. I'd stay again.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Mellissa Livermore Assistant Manager el 27 sept. 2023
We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day!

10/10 Excelente

Duane

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great location to access all the sites close to Custer
Se hospedó 2 noches en septiembre de 2023
Respuesta de Mellissa Livermore Assistant Manager el 27 sept. 2023
We’re so happy to hear you had a great experience. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to see you again soon.

10/10 Excelente

Jeffrey

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Good breakfast, comfortable beds, awesome hot tub!
Se hospedó 7 noches en septiembre de 2023
Respuesta de Mellissa Livermore Assistant Manager el 27 sept. 2023
We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day!

10/10 Excelente

Jessica

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great choice
Stay was great. Just a quick single night during a cross country road trip. The pool was bigger than expected, and a huge hit with the kids. Only complain I have is that the air conditioner in my room was loud. But I’d still stay here again!
Se hospedó 1 noche en septiembre de 2023
Respuesta de Mellissa Livermore Assistant Manager el 27 sept. 2023
We’re so happy to hear you had a great experience. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to see you again soon.

10/10 Excelente

Bonnie

Se hospedó 1 noche en septiembre de 2023
Respuesta de Mellissa Livermore Assistant Manager el 27 sept. 2023
We’re so happy to hear you had a great experience. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to see you again soon.

10/10 Excelente

David

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en septiembre de 2023
Respuesta de Assistant Manager Mellissa Livermore el 22 sept. 2023
Thanks for sharing your positive review of our premier establishment . Feedback like yours is valued by every team member here and it gives us the motivation to continue developing and growing as a company.

10/10 Excelente

Tom

Le gustó: Limpieza, personal y atención, comodidad de la habitación
Se hospedó 1 noche en septiembre de 2023
Respuesta de Mellissa Livermore Assistant Manager el 27 sept. 2023
We’re so happy to hear you had a great experience. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to see you again soon.

10/10 Excelente

Charity

Viajó con su familia
One of the nicest places we’ve stayed. Super clean, bed extremely comfortable. Fresh towels and washcloths daily. Staff was so nice. I can’t say enough good things about this hotel. Five stars!!
Se hospedó 3 noches en septiembre de 2023
Respuesta de Assistant Manager Mellissa Livermore el 22 sept. 2023
We’re so happy to hear you had a great experience with us. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to see you again soon.

10/10 Excelente

Kathleen

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Enjoyed our stay here.
We stayed for four nights. Staff was friendly, room was clean, breakfast was good.
Se hospedó 4 noches en septiembre de 2023
Respuesta de Assistant Manager Mellissa Livermore el 22 sept. 2023
We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your visit. We look forward to the next time we’re able to serve you again. Have a wonderful day!

8/10 Bueno

Andree

Se hospedó 2 noches en septiembre de 2023

8/10 Bueno

Brent

Se hospedó 1 noche en septiembre de 2023
Respuesta de Assistant Manager Mellissa Livermore el 22 sept. 2023
Thanks for sharing your positive review of our premier establishment . Feedback like yours is valued by every team member here and it gives us the motivation to continue developing and growing as a company.

8/10 Bueno

Cari

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff was very nice. The room was pretty clean. Little things were not taken care of. The tub had definitely had some use. Chips in it. The breakfast was tipucal hotel breakfast. With eggs, bacon, cereal, bagels and all the topping. Overall it was good.
Se hospedó 3 noches en septiembre de 2023
Respuesta de Assistant Manager Mellissa Livermore el 22 sept. 2023
We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your visit. We look forward to the next time we’re able to serve you again. Have a wonderful day!

6/10 Aceptable

Lynnda

Le gustó: Personal y atención
The bathroom walls next to the toilet and by the light switch were dirty. Hallways had not been vacuumed. Facility needs a little tender care. We stay there most every year and noticed a slight decline in facility card.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Assistant Manager Mellissa Livermore el 22 sept. 2023
Thanks for sharing your positive review of our premier establishment . Has valued guest we would like you to know that your concerns were heard and we will be applying all the necessary recommendation so we can better fulfil all of our guest needs. We are constantly improving on our quality of service offered. Thank you again for your honest review and we hope to offer you a pleasant stay the next time you are visiting the Black Hills. Have a wonderful day.