Thank you Karen for your feedback. We are sorry that your stay did not meet your expectations as this beautiful location didn't match up with the quality of accommodation you were expecting. We can understand that the strong and unpleasant smell in your room could leave a negative impression. However it's good to know that the front desk staff tried to address the issue by spraying the room. It was apparently not enough to make your stay enjoyable. Your feedback is valuable, we will share it with the property management to be aware of such issues so they can take corrective action. It is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Your Leavetown Team

Hi Stephen, We sincerely apologize for the inconvenience this had caused you. The property was doing some maintenance on the pool area and it went longer than expected. We aim to provide all of our service with a high-quality experience. As you can see on other reviews, we are known for taking ownership and caring deeply about our customers. You have our commitment to improve the way our onsite team serves every customer. Until then, please accept our sincerest apologies on behalf of everyone on the team. Sincerely, Your Leavetown Team

Dear Paul, we are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. We hope to host you again soon! Sincerely, Your Leavetown Team

Thank you for taking the time to leave a review, Tim, and we are pleased to hear that you had a lovely visit! We would be happy to host you for any return trips! Kind regards, the Leavetown Team

Thank you for your review, James! We are pleased you had a great stay, and we'd be happy to host you again in the future! Please do not hesitate to contact us when planning a future visit, we would love to host you again soon! Best wishes, the Leavetown Team

Thank you for your review, Rebekah! We are pleased that you had a pleasant stay at the property, but are sorry to hear about the housekeeping disturbance. We hope that despite this you had a wonderful visit to Crested Butte! Regards, the Leavetown Team

Thank you for your review, Andrew, and we are pleased you had a great stay! We would be happy to host you again at our property anytime. Warm regards, the Leavetown Team

Thank you for taking the time to leave a review, Greg, and we are pleased you enjoyed your recent stay at this location. Best regards, The Leavetown Team