Ropa de cama de alta calidad y escritorio

Opiniones sobre Cottage Grove Inn

2.5 out of 5
Cottage Grove Inn
845 Gateway Blvd, Cottage Grove, OR

Opiniones

8,6

Excelente

Evaluación: 10 - Excelente. 501 de 1000 opiniones" "
Evaluación: 8 - Bueno. 347 de 1000 opiniones" "
Evaluación: 6 - Aceptable. 93 de 1000 opiniones" "
Evaluación: 4 - Mediocre. 29 de 1000 opiniones" "
Evaluación: 2 - Terrible. 30 de 1000 opiniones" "

8,8/10

Limpieza

9,2/10

Personal y atención

8,0/10

Servicios

8,2/10

Estado de la propiedad e instalaciones

8,2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Mariana

Se hospedó 1 noche en octubre de 2023
Respuesta de Jay el 6 nov. 2023
Appreciate your review!

10/10 Excelente

jorge

Se hospedó 1 noche en septiembre de 2023
Respuesta de Jay el 30 sept. 2023
Thank you for your feedback!

10/10 Excelente

Alvaro

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en agosto de 2021
Respuesta de Jay el 14 ago. 2021
Thanks for your feedback! We hope you visit us next time so that you may evaluate our consistency.

10/10 Excelente

Kelly

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en mayo de 2024

8/10 Bueno

Kent

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
I have stayed there under previous ownerships. Good night's sleep for a reasonable value.
Se hospedó 1 noche en abril de 2024
Respuesta de Jay el 7 may. 2024
Thank you for taking the time to share your experience at our motel in Cottage Grove. We're glad to hear that you enjoyed a good night's sleep at a reasonable value. We hope to welcome you back soon!

10/10 Excelente

Jennifer

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The staff was very friendly and the room was very clean and quiet.
Se hospedó 1 noche en abril de 2024
Respuesta de Jay el 7 may. 2024
Thank you for your kind words! We're thrilled to hear that you appreciated our friendly staff and enjoyed your stay in our clean and quiet room. We look forward to welcoming you back on your next visit!

8/10 Bueno

Catherine

Viajó con su pareja
Le gustó: Limpieza, personal y atención
Very friendly staff. Sort of scruffy, but, comfortable. Conveniently located.
Se hospedó 1 noche en mayo de 2024
Respuesta de Jay el 7 may. 2024
Thank you for your feedback! We're delighted to hear that you found our staff friendly and our location convenient. We appreciate your comments on the comfort of our accommodations, and we're continuously working on improvements, such as a new elevator, automatic door, and more. We look forward to your next visit!

10/10 Excelente

Mark

Le gustó: Personal y atención
Se hospedó 1 noche en abril de 2024
Respuesta de Jay el 7 may. 2024
Thank you for your feedback!

10/10 Excelente

BRUNO

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very good
Se hospedó 3 noches en abril de 2024
Respuesta de Jay el 7 may. 2024
Thank you for your review! We look forwards to seeing you next time you are in the area!

10/10 Excelente

Erin

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Friendly and accommodating staff. Quiet rooms.
Se hospedó 1 noche en abril de 2024
Respuesta de Jay el 7 may. 2024
Thanks for staying with us! We've been making improvements on insuring noise is kept to a minimum, including adding noise cancelling machines to ensure that you get the rest you deserve.

8/10 Bueno

Jason

Viajó con su familia y niños pequeños, Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios
The staff were really nice and helpful. The area around the hotel was a little run down.
Se hospedó 2 noches en abril de 2024
Respuesta de Jay el 11 may. 2024
Thank you for your valuable feedback. We're pleased that you enjoyed your time with us and appreciate your insights, which help us enhance our services. Our neighboring properties are expected to clean up their lots as we get into dryer months.

6/10 Aceptable

Tressa

Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
It was just the cheapest and closest to our event.
Se hospedó 2 noches en abril de 2024
Respuesta de Jay el 11 may. 2024
Hi Tressa, thanks for staying with us. We do our best to provide a great value to our guests.

8/10 Bueno

Melissa, Portland

Le gustó: Limpieza, personal y atención
No le gustó: Servicios
Very accommodating staff for a busy weekend (they opened breakfast an hour early). Bed was comfortable and the rooms have a white noise machine which was nice.
Se hospedó 1 noche en abril de 2024
Respuesta de Jay el 11 may. 2024
Thanks for staying with us! We are glad you utilized the white noise machine, as we do our best to take guest feedback and continually improve our property. We are installing an elevator, have added an automatic door, and made other improvements to ensure a great and consistent experience.

8/10 Bueno

Carl

Viajó por negocios, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Friendly & helpful staff. Some work still needed with remodeling or upgrading.
Se hospedó 6 noches en abril de 2024
Respuesta de Jay el 11 may. 2024
Thanks for staying with us! We are almost complete with our elevator and also expect our pool to be finished as well.

10/10 Excelente

Cathy

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice stay
Se hospedó 1 noche en febrero de 2024
Respuesta de Jay el 11 may. 2024
Thank you for your feedback!

8/10 Bueno

Kathleen, Missoula

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This was a good option in a nice small town. The pet friendly room was clean and large. Breakfast was ordinary but they did have sugar free syrup. Staff was friendly and efficient.
Se hospedó 2 noches en abril de 2024
Respuesta de Jay el 11 may. 2024
Thank you for sharing your feedback. It's great to hear that you had a positive experience, and we're eager to make your next visit even better. Thank you for choosing us, and we hope to see you again soon

4/10 Mediocre

Donald

Viajó con su pareja
No le gustó: Servicios
The bed was uncomfortable and the heat incredibly noisy.
Se hospedó 1 noche en abril de 2024
Respuesta de Jay el 11 may. 2024
We strive to provide the best possible service and accommodations, and it seems we fell short this time. We are evaluating the heating unit to either repair or replace it. We typically run an audit on these units every 6 weeks.Please consider giving us another chance to show you the high standard of hospitality we aim to provide. We hope to see you again and improve upon your last experience.

6/10 Aceptable

Kimberlee, Lynnwood

Viajó con su familia y niños pequeños
It’s an okay motel stay if you just need a stopping point in your drive. It’s close to the freeway and the property was well lit at night. We weren’t sure how clean it was since we saw a carpet beetle on our sheet. Breakfast was bland and coffee was really bitter. I overheard staff not liking the coffee they set out as well so not sure if it was typical or just not well made that morning.
Se hospedó 1 noche en abril de 2024
Respuesta de Jay el 8 abr. 2024
Thanks for staying with us! We do our best to ensure cleanliness and have routine pest control. If you do run into any issues, you can always let our front desk know, as they will ensure that you get the service level that matches our expectations.

10/10 Excelente

Teresa

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Jay el 11 may. 2024
Thanks for staying with us!

10/10 Excelente

Beth

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Staff was friendly and the room was clean
Se hospedó 1 noche en abril de 2024
Respuesta de Jay el 11 may. 2024
Thank you for noticing our team! They do a diligent job of ensuring your comfort.

8/10 Bueno

Kathy

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Easy off interstate.
Se hospedó 1 noche en abril de 2024
Respuesta de Jay el 11 may. 2024
"Thank you for taking the time to leave us a review! We're thrilled to know that your experience was largely positive. Your feedback is invaluable to us as we continue to improve our services. We look forward to welcoming you back in the future!

6/10 Aceptable

Carma

Le gustó: Limpieza, personal y atención
N/A
Se hospedó 1 noche en marzo de 2024
Respuesta de Jay el 11 may. 2024
We're sorry to hear that your experience didn't fully meet your expectations. We are committed to improving our services and value your insights. Please feel free to share any specific areas where you think we could do better. We hope to have the opportunity to welcome you back in the future and provide you with a more satisfying experience.

10/10 Excelente

Van

No review
Se hospedó 1 noche en marzo de 2024
Respuesta de Jay el 11 may. 2024
Thank you for leaving a review! We hope to see you again so that you may evaluate our consistency.

6/10 Aceptable

Donald, Parksville

Viajó con su pareja
Friendly staff. Excellent breakfast included. Comfortable bed.
Se hospedó 1 noche en marzo de 2024
Respuesta de Jay el 25 mar. 2024
Appreciate your comments

6/10 Aceptable

David

Le gustó: Limpieza, personal y atención
No le gustó: Estado de la propiedad e instalaciones
The facilities were clean but worn. The beds were extremely hard and uncomfortable. The neighborhood seemed kind of sketchy.
Se hospedó 1 noche en marzo de 2024
Respuesta de Jay el 25 mar. 2024
Hi David, we are adding a few things including an elevator, automatic door, and freshening up our pool before spring. Otherwise, the facilities are renovated. We always add extensive improvements every 2 years.

10/10 Excelente

Robert

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Newly upgraded room, clean and plenty of shops nearby
Se hospedó 1 noche en marzo de 2024
Respuesta de Jay el 18 mar. 2024
Thanks for staying with us!

2/10 Terrible

Belinda

Viajó con su familia
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Mattress/ flooring/doors/ walls dirty. Large spider web in the bathroom with large spider. Food on Wall. Bathroom filthy
Se hospedó 1 noche en marzo de 2024
Respuesta de Jay el 20 mar. 2024
Hi Belinda, firstly I want to extend my sincerest apologies for the experience you had with us. It's clear from your feedback that we fell short of not only your expectations but also the high standards we set for ourselves. Please know that we take your comments very seriously.We will be investigating your situation as these touch points are audited before we put a room online. Furthermore, pests are dealt with our pest control contractors that typically do a great job.

10/10 Excelente

Peter

Se hospedó 1 noche en marzo de 2024
Respuesta de Jay el 11 may. 2024
Appreciate the response!

8/10 Bueno

Bob

Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
No WIFI connection in our room #230. Room smelled of air freshener
Se hospedó 1 noche en marzo de 2024
Respuesta de Jay el 12 mar. 2024
Hi Bob, thanks for staying with us. If you have any issues wifi, you can let our front desk know and they will help you get connected.

10/10 Excelente

amanda

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The woman (probably manager) Nicole was extra sweet and personable. Everything is always much nice when you have a friendly, outgoing person to help you. I will definitely stay there again if i need a place to stay.
Se hospedó 1 noche en marzo de 2024
Respuesta de Jay el 12 mar. 2024
Thanks for staying with us. Our team, including Nicole, do a wonderful job of ensuring your comfort. We look forward to seeing you next time!

8/10 Bueno

Justin

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The stay was ok. The Jacuzzi room we got was nice, but we had a loud couple with their young child with them that were pretty noisy in the room adjacent to ours. Would have been nicer if you couldn't hear the people in the next room.
Se hospedó 1 noche en febrero de 2024
Respuesta de Jay el 1 mar. 2024
We appreciate your feedback! The jacuzzi rooms are in our interior corridor in the quietest are of our property. The next time you stay with us, please let us know if you are being disturbed as we'll notify any offending parties, even those that involve a sugar rush to ensure you have a comfortable stay.

10/10 Excelente

Danielle

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I liked that this hotel was tucked away but yet close to the freeway. The staff were very helpful. They went above and beyond to help carry a disabled individual to and from their room. The breakfast was hot and fresh!
Se hospedó 1 noche en febrero de 2024
Respuesta de Jay el 1 mar. 2024
Thanks for staying with us! Our staff does a great job of ensuring that everyone of our guests enjoys the same experience that we are known for. We hope to see you next time!

6/10 Aceptable

Hortensia

Se hospedó 1 noche en febrero de 2024
Respuesta de Jay el 25 mar. 2024
Thanks for staying with us. We appreciate your feedback

4/10 Mediocre

Andrew

Se hospedó 1 noche en febrero de 2024
Respuesta de Jay el 25 mar. 2024
I apologize your stay didn't go as you expected. We'll be critical about this to ensure our team is on the same page and providing a consistent experience that all our guests enjoy.

8/10 Bueno

paul

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
great staff
Se hospedó 1 noche en febrero de 2024
Respuesta de Jay el 22 feb. 2024
Appreciate you noticing our team

10/10 Excelente

Lauren

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
I had a fantastic stay here! The room was so clean.
Se hospedó 1 noche en febrero de 2024
Respuesta de Jay el 22 feb. 2024
Thanks for staying with us!

8/10 Bueno

Fred, Central Point

Viajó con su pareja
Le gustó: Personal y atención, estado de la propiedad e instalaciones
Staff was attentive and courteous. Did have a clean room other than towels hanging inside restroom door and microwave needed a wiped out.
Se hospedó 2 noches en febrero de 2024
Respuesta de Jay el 22 feb. 2024
Hi Fred, we appreciate your stay. We'll bring up your issues to our staff and see what we can improve upon, as this does not meet even our own expectations.

10/10 Excelente

Sid

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
It’s clean 3.5 star level
Se hospedó 1 noche en febrero de 2024
Respuesta de Jay el 22 feb. 2024
Thanks for staying with us! We take pride in our cleanliness and will convey this to our staff.

8/10 Bueno

Jeffry

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Weekend in Cottage Grove
Se hospedó 2 noches en febrero de 2024
Respuesta de Jay el 22 feb. 2024
Thanks for your feedback!

6/10 Aceptable

Erik, Lakewood

Le gustó: Limpieza, personal y atención
The property is conveniently located off the freeway, a little bit of traffic noise; staff were friendly & helpful. Unfortunately, we were here during an ice storm & the power was out in the entire town & the road was closed to get back to town, so we were stuck in Eugene without our stuff. Phone lines were also down. Staff did all they could under the circumstances! It was rough all around.
Se hospedó 3 noches en enero de 2024
Respuesta de Jay el 22 feb. 2024
Thanks for staying with us Erik, even in the worst of circumstances. It took almost 5 days to fully restore services throughout the area, and our staff did a tremendous job.Now that we have normalcy, we hope that you are able to visit us and experience our property the way we all expected.

10/10 Excelente

Gerald

Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Always work with me for making special check in request and always polite. I've booked here before and will book here again.
Se hospedó 2 noches en febrero de 2024
Respuesta de Jay el 22 feb. 2024
Thank you for choosing us! We do our best to ensure your comfort and a consistent experience.

10/10 Excelente

Martha

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2024
Respuesta de Jay el 22 feb. 2024
Thanks for staying with us!

8/10 Bueno

Daniel

Viajó por negocios
Le gustó: Limpieza, personal y atención, comodidad de la habitación
Staff is great but the property is starting to show its age. The owner needs to put money back into the property to upgrade many things throughout
Se hospedó 3 noches en enero de 2024
Respuesta de Jay el 29 ene. 2024
Hi Daniel, thanks for staying with us. Our staff does do an amazing job! We do apologize about the property status, as we are adding an elevator and replacing concrete stairs on one staircase. Our rooms however, are fully renovated. We hope that you do see the changes and evaluate the property without improvements occuring.

10/10 Excelente

Chad

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Good stopping point on road trip
Nice hotel for our one night stop on the road. It was quiet, newly renovated, comfortable bed, friendly staff and good breakfast. Lots of restaurants nearby as well.
Se hospedó 1 noche en enero de 2024
Respuesta de Jay el 29 ene. 2024
Appreciate your feedback! We are a great transient stop for your road trip to make sure you get the rest you need to continue on your journey.

8/10 Bueno

Sangeeta

Le gustó: Comodidad de la habitación
Se hospedó 3 noches en enero de 2024
Respuesta de Jay el 23 ene. 2024
Thanks for staying with us!

8/10 Bueno

Chen

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
large room, good water pressure, renovated rooms, great breakfast.
Se hospedó 1 noche en enero de 2024
Respuesta de Jay el 10 ene. 2024
Thanks for staying with us! We hope to see you the next time you are in the area. Until then, safe travels!

10/10 Excelente

Martha

Se hospedó 1 noche en enero de 2024
Respuesta de Jay el 10 ene. 2024
Appreciate the feedback!

8/10 Bueno

John

Se hospedó 1 noche en enero de 2024
Respuesta de Jay el 29 ene. 2024
Thanks for your feedback!

10/10 Excelente

Cora

Se hospedó 1 noche en diciembre de 2023
Respuesta de Jay el 23 ene. 2024
Appreciate the review. We hope to see you the next time you are in the area.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Good for the price
Although the neighboring properties are seemingly vacant agribusiness gravel lots, the hotel’s property is well kept and the room was tidy and clean.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Jay el 10 ene. 2024
Thank you for noticing the TLC our staff puts into your experience! We are continually improving our property, including a new elevator, an automated entry door, and more.