6/10 Aceptable
Cliente verificado
26 dic. 2025
The ad clearly states the 2 car enclosed garage would be available to us during our stay and the boat lift likewise would be open for us to use. We brought our boat and trailer and discovered upon entering the unit the door into the garage was locked (deadbolt) and marked PRIVATE. Then, upon walking onto the back deck the boat lift was occupied by a covered boat and therefore prevented us from utilizing the lift to keep our boat secured and out of the salt water when not in use during our 6 night stay. We spoke to the immediate next door neighbor who is a full time resident and he stated this was a common frustration by renters and the garage was full with the owner's large items. Clearly false advertising and had I known this was the case, I would not have rented this unit. Other issues we encountered that first evening was a large gas leak at the top of the propane tank on the gas grill that was not at the connection (the local manager did replace the tank the following day), and a very thick covering of dirt and palm tree debris on the back deck making for a difficult path to the dock. The following day a large puddle formed in front of the refrigerator and it was after hours so my son and I pulled the unit out, turned the water off and determined the defrost overflow pan had overflowed into the bottom pan of the refrigerator leaking out which required an hour or so to clean up.This was an old problem. Wifi network and pwd were incorrect. Very disappointed overall.
Cliente verificado
Se hospedó 6 noches en diciembre de 2025