2/10 Terrible
Olivia G.
12 ene. 2026
No le gustó: Limpieza
This home lists large hot tub as one of its main amenities. I booked a stay during the winter for that reason. I don't even consider stays without a hot tub at the beach in the winter. During our 8 day stay the hot tub never functioned. However, the host didn't let us know until we had already arrived at the home and then he continued to say it would be ready for us while we were still there, up until the night before we left.The night we arrived I flipped on the light switch to enter the home and the ceiling fan on the porch immediately began shredding glass across the porch (see attached pictures). It continued to shred glass until there was none left on the light cover. I immediately messaged the host. He apologized and said he would send someone to fix it but he did not. I had to write him again 2 days later to get him to send a maintenance person to fix the hazard. I asked for 3 days refund because of the hot tub and the host refused. He offered me three free days in the summer but I had already explained I am a single mom and full-time student and cannot travel there in the summer. I simply requested a PARTIAL refund due to his false claim that we would have a hot tub during our 8 day stay in his home. I would never trust this VRBO host again. Nor would I recommend anyone stay here. He was dishonest and unfair.
Olivia G.
Se hospedó 7 noches en diciembre de 2025
