Caja de seguridad en la habitación y escritorio

Opiniones sobre Super 8 by Wyndham Iowa City/Coralville

2 out of 5
Super 8 by Wyndham Iowa City/Coralville
611 1st Ave, Coralville, IA

Opiniones

7,2

Bueno

Evaluación: 10 - Excelente. 253 de 1001 opiniones" "
Evaluación: 8 - Bueno. 359 de 1001 opiniones" "
Evaluación: 6 - Aceptable. 206 de 1001 opiniones" "
Evaluación: 4 - Mediocre. 98 de 1001 opiniones" "
Evaluación: 2 - Terrible. 85 de 1001 opiniones" "

7,6/10

Limpieza

8,0/10

Personal y atención

7,0/10

Servicios

7,0/10

Estado de la propiedad e instalaciones

7,2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Judith

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Buen servicio al cliente, muy amables
Se hospedó 1 noche en mayo de 2024
Respuesta de Christina GM el 13 may. 2024
muchas gracias senora:)

8/10 Bueno

Brenda

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en mayo de 2024
Respuesta de Christina GM el 6 may. 2024
Thank you Brenda. I hope to see you again soon.

6/10 Aceptable

Roger Antonio

No le gustó: Limpieza, personal y atención
Pueden mejorar con la limpieza de echo no limpia durante la estancia
Se hospedó 3 noches en abril de 2024
Respuesta de Christina GM el 22 abr. 2024
we do room service on the 3rd day of your stay, you can always request room service any day

6/10 Aceptable

Lizbeth

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Lo que no me gustó fue que llegue temprano porque venía de 3 horas de camino y no me dejaron hacer check in temprano y aunque no era la hora pero no me dieron alternativa de ayudar.
Se hospedó 1 noche en agosto de 2022
Respuesta de General Manager el 19 ago. 2022
I am sorry that we did not have any rooms available for you to check into at the time you arrived. We do try to let people check in early if we have the rooms. I am sorry you had to wait.

2/10 Terrible

Jose Luis

No le gustó: Personal y atención
.
Se hospedó 1 noche en noviembre de 2021
Respuesta de General Manager el 17 ene. 2022
Sorry we could not meet your expectations. In the future please let us know what we can do to make this a better stay.

8/10 Bueno

Rafael

Se hospedó 1 noche en septiembre de 2021

4/10 Mediocre

Armando

Viajó por negocios
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Incomodo
Chinches en las camas,las tuallas con cabellos, el piso sucio
Se hospedó 4 noches en octubre de 2020

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención
Se hospedó 1 noche en agosto de 2020
Respuesta de Misty el 26 sept. 2020
Thank you for taking the time to rate us. We hope you come stay with us again.

2/10 Terrible

Stephanie

Viajó por negocios
No le gustó: Limpieza, estado de la propiedad e instalaciones
Showed up and was told my reservation was “canceled” however I did not cancel it nor was I informed it was canceled. Luckily they were still able to book me a room. Very frustrating. Room smelled musty/moldy and not very clean. Will not be staying here again.
Se hospedó 3 noches en mayo de 2024
Respuesta de Christina GM el 13 may. 2024
I am sorry that your reservation was cancelled the credit card you had on file may have declined, when this happens the reservation may be cancelled. If your room was unsatisfactory I did not hear about this until now.

2/10 Terrible

Debra

No le gustó: Personal y atención, estado de la propiedad e instalaciones
Loud rude manager who threw me out due to cat and then charged me for three days. She said oh I’m sorry you don’t have more money. Awful banging on my door at 930 and they advertise pet friendly
Se hospedó 6 noches en abril de 2024
Respuesta de Christina GM el 29 abr. 2024
ma'am this is a dog friendly hotel, you brought a cat, the cat was allowed to urinate and defecate all over the room, we have had to put the room out of order for at least a week to place an ozone machine in this room on order to rid the smell of cat urine and other unfriendly smells.you were charged the 150 fee because of the room damage and the amount of time that the room must be out of service.

6/10 Aceptable

Tanya

Viajó por negocios
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Probably need to not have your employees smoking weed when you enter into the building. Trash bags laying at the end of the hallway for a few days. Remodeling needs to he done.
Se hospedó 1 noche en abril de 2024
Respuesta de Christina GM el 10 abr. 2024
I am sorry can you please reach out to me so I can address this.thank you Tanya.

6/10 Aceptable

Heather

Viajó con su familia
No le gustó: Limpieza, personal y atención
Staff that checked in was not very helpful. Room and halls were dirty.
Se hospedó 1 noche en marzo de 2024
Respuesta de Christina GM el 28 mar. 2024
I am sorry to hear that your stay was not pleasant please reach out to me if there is anything I can do to help.

10/10 Excelente

Salim, Jersey City

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nice
Se hospedó 1 noche en febrero de 2024
Respuesta de Christina GM el 26 mar. 2024
Thank you Salim.

2/10 Terrible

Tami

Viajó con mascotas
Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
There was someone talking all night in an adjacent room. People coming and going all night. And there were bags of trash in the hallway that smelled disgusting.
Se hospedó 1 noche en marzo de 2024
Respuesta de Christina GM el 26 mar. 2024
I am very sorry that you had a bad experience.

8/10 Bueno

Alireza

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Everything was reasonable for the price, especially the crew and the service were great.
Se hospedó 4 noches en marzo de 2024
Respuesta de Christina GM el 19 mar. 2024
Thank you Alireza

10/10 Excelente

Lynn

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Christina GM el 19 mar. 2024
thank you Lynn

8/10 Bueno

Stephen

Viajó con su familia, Viajó con mascotas
Le gustó: Limpieza, personal y atención
Really dated - needs a renovation. Back door wasn't secure. Water was funny tasting and came out of the sink tap fast and loud. But, it served our easy in/out purposes and the price was right.
Se hospedó 1 noche en marzo de 2024
Respuesta de Christina GM el 19 mar. 2024
thank you I appreciate your feed back I will pass this along to everyone that I can.thank you again.

6/10 Aceptable

Shireen

Viajó por negocios
Le gustó: Personal y atención
Lots of people walking around in the middle of the night made it loud. Location was convenient to interstate and fast food options.
Se hospedó 1 noche en marzo de 2024
Respuesta de Christina GM el 9 mar. 2024
I do apologize about that, we have very large groups that ae staying with us for around 4 months.

10/10 Excelente

Lindsey

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Christina GM el 26 feb. 2024
Thank you Lindsey!!!Hope to see you again soon.

6/10 Aceptable

Cynthia

Employees were polite.
Se hospedó 1 noche en febrero de 2024
Respuesta de Christina GM el 23 feb. 2024
Cynthia, Thank you Hope to see you again in the future.

8/10 Bueno

monica

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en febrero de 2024
Respuesta de Christina GM el 17 feb. 2024
thank you Monica we loved having you!!

10/10 Excelente

Heather

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff greeted me promptly, room was exactly what I expected, bed and pillows were comfy, would stay here again!
Se hospedó 1 noche en febrero de 2024
Respuesta de Christina GM el 14 feb. 2024
Heather thank you for your kind words

8/10 Bueno

Rosalee

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Needed something convenient and easy to get to
Se hospedó 1 noche en febrero de 2024
Respuesta de Christina GM el 14 feb. 2024
Thank you Rosalee

10/10 Excelente

Tara

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
It worked out perfect for the situation I was put in! We stayed a week staff was nice and friendly! Room was clean over all it was great!
Se hospedó 7 noches en enero de 2024
Respuesta de Christina GM el 14 feb. 2024
Thank you for kind words!!

10/10 Excelente

Volodymyr

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Good
Se hospedó 1 noche en febrero de 2024
Respuesta de Christina GM el 14 feb. 2024
thank you see you again soon

8/10 Bueno

Peter

Viajó por negocios
Le gustó: Personal y atención
No le gustó: Servicios
The area was somewhat sketchy, but the room itself was nice enough for the price.
Se hospedó 2 noches en febrero de 2024
Respuesta de Christina GM el 4 feb. 2024
thank you

10/10 Excelente

James

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Than you
Simple but accommodating. Snowy few days. Staff made a positive impact.
Se hospedó 2 noches en enero de 2024
Respuesta de Christina GM el 4 feb. 2024
thank you!

2/10 Terrible

Dale

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Respuesta de Christina GM el 16 ene. 2024
I am sorry Dale, Please reach out to me if there is anything I can do to help

6/10 Aceptable

Cliente verificado

Viajó con su familia
Le gustó: Personal y atención
Good locaty
Se hospedó 5 noches en diciembre de 2023
Respuesta de Christina GM el 16 ene. 2024
Thank you

8/10 Bueno

Kristine

Viajó con su familia
Le gustó: Limpieza, personal y atención, comodidad de la habitación
Se hospedó 1 noche en diciembre de 2023
Respuesta de Christina GM el 21 dic. 2023
Thank you Kristine, I hope to see you again in the future if you are ever in town again.

10/10 Excelente

April

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Not a bad value for the price
We booked this hotel mainly bc of the availability of a recliner for me to sleep in due to life-long back injuries, the reasonable price and close proximity to the University of IA hospital, where I am being treated for cancer. The room was clean and comfortable, front desk staff were very friendly and gladly brought us an extra blanket when we asked (we usually bring our own). This location also offers a continental breakfast. The only draw back was that we could hear every noise in the hall and there appears to be some long-term guests there, whom were making all of the noise. Also, there's quite a gap under the door and no weather stripping around it, which allowed for cigarette smoke to seep into our room from someone smoking out in the hall.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Christina GM el 20 dic. 2023
I am happy to hear that things were good for the most part.I am very sorry that there was smoke coming from outside your room. I will look into this, can you please reach out to me to let me know if there is anything else I can do.thank you

10/10 Excelente

Dale

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Christina GM el 21 dic. 2023
Dale, Thank you for staying with us. :)

8/10 Bueno

KIMBERLY, Land O' Lakes

Viajó con su familia, Viajó con mascotas
Le gustó: Limpieza
No le gustó: Personal y atención, estado de la propiedad e instalaciones
I stated here last year and this stay was slightly better than the last time. After 3 days, my room had not been serviced (no linens, trash removed, etc) I asked that the front desk and I was told that for anyone staying for an extended length of time, they only clean the room 1 time per week and that he would put a reminder in for housekeeping. While they did clean the room the following day, it was not touched again during my entire stay. I had to go to the desk and ask for clean towels, bags for my trash.The first few days there was plenty of food for the free breakfast, but the last few days, there was only cereal and waffles. They were also out of regular coffee for several days. Everytime that I went into the dining area for the breakfast, the coffee area was always messy with spills and wrappers from the sweeteners. They do allow pets (for an additional fee) which is nice The hotel is in a convenient location. Staff were friendlhy. I felt safe here.
Se hospedó 9 noches en noviembre de 2023
Respuesta de Christina GM el 13 dic. 2023
Kimberly, I greatly appreciate your feedback regarding your stay. I do apologize you weren't given additional room service during your stay.

10/10 Excelente

Ludim

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de Christina GM el 20 dic. 2023
thank you!! I hope to see you again soon.

6/10 Aceptable

Lynnette

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
The staff was very nice. The place needs a little renovation. The paint on our ceiling was coming off. The bathtub was stained.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Christina GM el 21 nov. 2023
I am sorry that your stay was not the best, we are working hard to fix all the things that are needing fixed.

4/10 Mediocre

EVA

Viajó por negocios, Viajó con su familia
Le gustó: Limpieza, estado de la propiedad e instalaciones
No le gustó: Personal y atención
I didn't like the night staff or early staff was very rude
Se hospedó 2 noches en noviembre de 2023
Respuesta de Christina GM el 21 nov. 2023
I am so sorry to hear that, I will see who I need to speak with.

2/10 Terrible

Eve

No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Door locks weak at best. Uneven floors in rooms. No elevator at all. Key card system faulty and constantly have to have key card recharged. Front desk guy never in a hurry to help customer. So you wait till he is done with what he is doing on his phone or etc. Shower little better than a trickle.
Se hospedó 2 noches en noviembre de 2023
Respuesta de Christina GM el 21 nov. 2023
I am sorry that our key card machine was broke at the time of your stay, it has never happened before, sometimes things just break and need fixed. I will speak to the front desk.

8/10 Bueno

Jan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Was good for the price.
Se hospedó 2 noches en noviembre de 2023
Respuesta de Christina GM el 21 nov. 2023
Thank you Jan.

2/10 Terrible

Kevin

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
BEWARE
The room was filthy. Wouldn't even take a shower because there was dirt in the tub. Reported it to the front desk, was told it would be taken care of. No one showed up!!! Would like a refund
Se hospedó 1 noche en noviembre de 2023
Respuesta de Christina GM el 21 nov. 2023
Can you please tell me what your check in and check out date was?

2/10 Terrible

Karen

No le gustó: Limpieza
Se hospedó 1 noche en noviembre de 2023
Respuesta de Christina GM el 21 nov. 2023
I am sorry that you did not enjoy your stay.

8/10 Bueno

Amanda

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Helpful caring staff
Staff was outstanding. The keycard equipment was not working and they couldn’t make keys for anyone, so they had staff at the ready to let everyone into their rooms at all hours. They were so apologetic, but there was nothing they could do about it, they did a great job solving the problem!
Se hospedó 2 noches en noviembre de 2023
Respuesta de Christina GM el 13 nov. 2023
I am very pleased that you had a good experience, I am very grateful. Thank you.

6/10 Aceptable

Stacey

Le gustó: Personal y atención
Se hospedó 2 noches en noviembre de 2023
Respuesta de Christina GM el 14 nov. 2023
Thank you, please let me know if there is anything else I can do.

4/10 Mediocre

julie

No le gustó: Limpieza, estado de la propiedad e instalaciones
Our sink didn’t drain. The tub was dirty, discolored and old. There was obvious and poorly repaired water damage on our ceiling. No kleenex. Key card machine didn’t work so we had no room keys for 24 hours
Se hospedó 2 noches en noviembre de 2023
Respuesta de Christina GM el 13 nov. 2023
I do apologize for anything that made your stay not pleasant.

2/10 Terrible

Tanya

Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The location is what I liked the most . As far as their customer service its terrible!! Thebedding smelled as though it hadnt been washed in a while! When i went to take a shower i noticed that the tub was clogged the water didnt exit at all the next morning i I didnt shower . I heard very large dogs barking loudly all times of night !! In other words I will give this hotel a 1 as a reference
Se hospedó 1 noche en noviembre de 2023
Respuesta de Christina GM el 7 nov. 2023
I do apologize about your stay, I will speak to the front desk people immediately. I will have my maintenance person get the clog fixed asap now that it has been reported. We do allow dogs, if the dogs were a nuisance I could have spoke to the guest and asked them to please keep them as quiet as possible.please reach out to me if there is anything I can do.

6/10 Aceptable

Nigel Palani

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios
All the entrance doors would not work with the electronic key. My room key would only work periodically... Very inconvenient
Se hospedó 1 noche en noviembre de 2023
Respuesta de Christina GM el 6 nov. 2023
I do apologize the key cards are very sensitive to any magnetics.

8/10 Bueno

Carolyn

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Nice place
Decent enough place. The hotel and rooms appear to be updated; nice decor. Some of the painting and trim is sloppy, but didn't affect our stay. Comfortable beds and furniture. The staff was outstanding! All three gentlemen at the front desk were friendly and professional. I enjoyed talking with them. The only negative thing is they do not have an elevator; stairs only to second and third floors. There is a ramp to the lower level room. They were nice enough to switch our room to the lower level to accommodate my issues with stairs.
Se hospedó 2 noches en noviembre de 2023
Respuesta de Christina GM el 6 nov. 2023
I am pleased to hear that we could at least get you into a room that worked for you.

8/10 Bueno

Lana

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en octubre de 2023
Respuesta de Christina GM el 26 oct. 2023
Thank you Lana.

6/10 Aceptable

Steve

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
No le gustó: Servicios
Breakfast was very poor.
Se hospedó 1 noche en octubre de 2023
Respuesta de Christina GM el 25 oct. 2023
I do apologize about that, Wyndham sets the standards for us on what we are able to serve.

10/10 Excelente

Kimberly

Se hospedó 1 noche en octubre de 2023
Respuesta de Christina GM el 14 nov. 2023
Thank you Kimberly!

6/10 Aceptable

Rebecca

Viajó con su familia, Viajó en grupo
Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
You get what you pay for
The guys at the front desk were great. The room was not very clean. We had different types of blankets on the beds and it smelled like feet. ‘Breakfast’ was some packaged pastries and machine coffee, which was fine. There was a microwave and fridge in the room which was nice.
Se hospedó 2 noches en octubre de 2023
Respuesta de Christina GM el 23 oct. 2023
I am very sorry for everything, I will share these with my headhouse keeper.