4/10 Mediocre
Dion
Viajó con su pareja
3 ene. 2024
Le gustó: Servicios
No le gustó: Personal y atención
This property has potential for being a great stay for good value. I can see what the owners/managers are attempting to do, they just aren’t there yet. The motel is a renovation and the concept is great with the stylized design and some of the neat details (fire pit area, individual welcome boards in the rooms, free access to laundry machines). There was no attendant onsite which is fine if everything goes as planned. A problem for us as the room we were issued with door code was dirty (bed not made, towel on floor, garbage in can). We called the customer service number for the hotel and were given another room to move to. The 2nd room had a marker box spilled all over the floor and a mop in it. We were told by customer service to try a different room and he gave us the door code for that….so we carted our luggage to that room, opened the door while feeling worried we might open to an occupied room, and that room was also uncleaned from previous occupant. Bed not made, used coffee cups on counter, garbage in cans. While the phone rep apologized, he asked us to try another room on a different floor. This time I was frustrated from moving large luggage back and forth, nervous that I was going to open an occupied room, and was close to giving up on this hotel and demanding a refund. I tried the next room. Finally found clean room! All night was worried about other guests entering our room and cleaning staff did accidentally open our door the next morning thinking it was empty.
Dion
Se hospedó 1 noche en enero de 2024