6/10 Aceptable
vikki r., Canton Georgia
22 jul. 2025
Le gustó: Limpieza
I had rented this house before and it was perfect. However when we rented this time in July, the upstairs central air was not working. They had placed a very loud window unit in one of the bedrooms but it did not cool the entire upstairs and it was very loud. We were not told about this prior to our arrival and when I contacted host in regards to this they stated that they knew there was a problem and had placed the window unit earlier in the week thinking that would solve the problem. She then suggested that the 2 people (2 adults) sleeping on the bed upstairs sleep on a futon sofa sleeper downstairs and there were box fans that could be used. I just feel for the amount of money that was paid that was not a great answer. The problem should have been resolved before we came and if not I should have been told about the problem and given the opportunity to reschedule (it's the south and mid July) The window unit was quite noisy as well. Again if they knew the central air was not working and could have placed two quite window units upstairs on each end. The house is beautiful and the location is beautiful. I understand that things break but for the price that was paid, I would definitely expect everything to be working especially the AC.
vikki r.
Se hospedó 3 noches en julio de 2025