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Opiniones sobre Updated Penthouse Condo with Views & Hot Tub - Walk to Slopes

Updated Penthouse Condo with Views & Hot Tub - Walk to Slopes
Copper Mountain, CO

Opiniones

8,6

Excelente

Evaluación: 10 - Excelente. 25 de 50 opiniones" "
Evaluación: 8 - Bueno. 17 de 50 opiniones" "
Evaluación: 6 - Aceptable. 6 de 50 opiniones" "
Evaluación: 4 - Mediocre. 0 de 50 opiniones" "
Evaluación: 2 - Terrible. 2 de 50 opiniones" "

8,2/10

Limpieza

Opiniones

2/10 Terrible

Fred M.

No le gustó: Limpieza
Worst 'vacation' ever.
Day 1: a) Arriving we find signs at the lobby elevator warning guests of intermittent operation. Call x number and someone will try to respond within 10 minutes. Isn't this a safety hazard and building code violation? b) The building hot tub was out of operation. Door locked. c) No ski lockers available. There appear to be 100 lockers with permanent locks for residents. None available for our gear. d) Room was advertised as having washer dryer in-unit. It was there, but not working. Day 2: a) calls to management about hot tub operation made. Hot tub started working on day 3 b) raised issue about in-unit washer/dryer not working. Was told by VACASA they fixed the issue by removing it from the feature listing for future renters. DOES NOT resolve my issue because I rented this property specifically for this feature. Fraud. Was told to use guest laundry on 3rd floor. It's actually on 1st floor. Day 3: a) elevators are taken out of service by the local fire department... guess why? It IS a building safety violation. b) get to hike up and down 5 flights of stairs to do laundry, get ski gear in/out, and bring in a few groceries. I called the management company, VACASA several times. NEVER got a call back... just auto-text replies. No one would give me the phone number of local rep. No one EVER in the office. If I ever rent from VRBO again and get VACASA messages after the fact I am cancelling my reservation. No exceptions. Never again.
Se hospedó 5 noches en marzo de 2024
Respuesta de VrboOwner el 3 abr. 2024
Thank you so much for your feedback. I am so sorry to hear about all the difficulties you experienced during your stay. It must have been incredibly frustrating to have so many things not working properly or inaccessible. It's disappointing that you were not able to fully enjoy the amenities that were advertised and that you encountered so many inconveniences. I can understand how all of these issues would have put a damper on your trip. Your experience is certainly not what we want for our guests, and I apologize for the inconvenience you faced. Please know that we take your feedback seriously and will work to address these issues to ensure a more pleasant experience for future guests.

8/10 Bueno

Jacqueline A.

Le gustó: Limpieza
Great location
Nice condo, quiet but the comforter in master was yucky.
Se hospedó 1 noche en febrero de 2024
Respuesta de VrboOwner el 29 feb. 2024
Jacqueline, thank you for taking the time to review your stay with us. We are glad you enjoyed the condo. We sincerely apologize for the cleanliness concerns you encountered during your stay with us. We have passed your feedback along to our housekeeping staff so they are aware of your concerns. We hope to have the opportunity to impress you in the future!

6/10 Aceptable

Craig B., Monticello, MS

Le gustó: Limpieza
It’s ok
This unit is in center village and only requires a 5 minute walk to the lifts, so the location is great. However, the listing says that they have a washer dryer and a ski locker available and that is not accurate because the washer and dryer does not work and we were denied the combo for the ski locker. We attempted to contact Vacasa and VRBO multiple times about the issues and they said that we did not have a ski locker as advertised. Both Vacasa and VRBO refused to discuss the washer/dryer being broken. That was the main reason we chose that condo to begin with. Also the walls are very very thin. We could easily hear people through the walls which wasn’t ideal. I will say that the check in process was super easy and quick. I would stay here again if nothing else was available simply because of the location, but this condo is nothing to write home about.
Se hospedó 3 noches en febrero de 2024
Respuesta de VrboOwner el 8 mar. 2024
Craig, thank you for taking the time to share your feedback, we're pleased you enjoyed an easy, seamless check-in and that our home's location served you well! That said, we apologize for the issues you encountered that detracted from your stay. Our local manager assured us that the washer/dryer had stopped working and they are working with the homeowner to get a replacement. Additionally, we truly apologize for the disconnect in service you felt when communicating with our team and we will follow up with the appropriate parties. The ski locker combo should have been posted in the home and we apologize for the inconvenience. We hope to have the opportunity to better impress you in the future and provide an amazing vacation experience.

10/10 Excelente

James L.

Le gustó: Limpieza
Nice Condo for family of 2 to 4
Nice condo very close to the center of copper village. Check in process was easy, and the Vacasa attendant was helpful. Great selection of movies and x box games for kids and adults for the non skiing time, plus books such.
Se hospedó 3 noches en marzo de 2023

6/10 Aceptable

Heather D.

Le gustó: Limpieza
Needs some love
Pros: Location is great and the unit is bigger than most 1-bedroom units in Copper Center village. Gas fireplace made for warm, cozy evenings. Cons: furniture seating needs professional cleaning/replacing. Other Pieces really banged up, missing handles, scratched, old. Kitchenware very sparse and not in great shape (not enough pans, peeling pans/, blunt knifes); heating panels falling off wall;. It really just needs some care and attention. 2nd parking spot is a free bus ride away. When we got there there was no TP and host took over 24 hrs to bring us some! Also, they don’t provide coffee filters for the drip machine so make sure to bring some with you!
Se hospedó 5 noches en enero de 2023
Respuesta de VrboOwner el 21 jun. 2023
Hi Heather, thank you for your review, we sincerely apologize for the issues you experienced during your time with us and for any disconnect in the care you received with our team. We truly appreciate you bringing this to our attention. We understand how disappointing it was that the home was in this condition upon your arrival - please know that this is not the regular standard for our properties. We will continue to work with both our local staff and homeowner to make improvements to this home, and we hope you'll give us a second chance to impress you!

6/10 Aceptable

David D.

Beautiful views
Overall the location was great, the property condition was Ok, that being said, the closets and cabinets were so full of stuff that it was hard not only to put a suitcase in the closet but groceries in the cabinets. The cleaning was poor compared to a hotel. and the blinds that were over the greenhouse windows were either torn or bound up and not functional. There was still a Christmas tree in the living room, and most of the furniture is several years beyond needed replacement , as are a couple of area rugs. Memorial weekend Copper Mtn, was dead, we had to travel to Breckenridge for restaurants.
Se hospedó 2 noches en mayo de 2021

8/10 Bueno

Kristine R., Denver, CO

Great location but needs some updating
Overall, great space & room for all. Needs updates in many areas: Kitchen: only 3 mugs, 1 pan and 1 pot for a kitchen is not enough & dishwasher needs to be upgraded...did not clean dishes at all so we hand washed; fireplace pilot was out but mgmt fixed quickly; broken window shades should be fixed or removed; can't park in garage with any size roof rack; please update uncomfortable pullout sofa and give a double sheet to fit sofa mattress....not a twin sheet.
Se hospedó 3 noches en febrero de 2021

10/10 Excelente

Michael H.

Le gustó: Limpieza
Amazing house but could be just that much better
The skylight blinds being broken and the dishwasher full wasnt the best but seriously the home is so nice and we'll equipped thats all easy to look past. It's a beautiful condo with great views and a huge, repeat huge, bedroom for a mountain condo. I'll absolutely be looking for this listing in the future. Murphy bed could be more comfy though as well with a few more blankets.
Se hospedó 1 noche en marzo de 2021

10/10 Excelente

Jonathan D.

Le gustó: Limpieza
Great Location, Great Room, Great Skiing...Awful Bed
The entire experience, from the condo to the skiing were absolutely amazing. Two complaints...10AM checkout hard to accommodate and the beds were awful. Please invest in a new mattress for the main bedroom and we will be back. Vacasa staff were excellent.
Se hospedó 4 noches en marzo de 2021

6/10 Aceptable

Jessica D.

Family ski trip
Great location. Condo was clean, but could use a few updates. Needs additional and/or replace some of the pots and pans. Need spatula as well. Coffee pot is super small, think hotel coffee pot. Requested additional towels, pillows and a humidifier to replace the broke one. Took 2 days to get the towels and never got the humidifier. There is no pull out twin in master bedroom, there was a piece of foam under the bed, I guess that was suppose to accommodate the 7th person this condo advertises for? Also the pull out coach mattress was horrible, my son had to sleep on coach without pulling it out into bed. We did have a nice week, but unfortunately this condo would not be at the top of the list if we return.
Se hospedó 6 noches en febrero de 2021
Respuesta de VrboOwner el 21 jun. 2023
Hi Jessica, we are so glad that our home's location was perfect for your visit. We apologize for any concerns with the beds and pull out couch. We will review them further. We hope you'll visit again soon.

10/10 Excelente

Joe v.

Le gustó: Limpieza
Great deal, good space
The place overall was great! Its not super fancy or new but had more than everything we needed. Clean inside the room, and tons of space! Big family room and dining table, big room and bathroom was a little tight but ok. Views are amazing and all the sunlight was perfect! A little difficult finding the room and parking garage especially at night. But once we found it, no problems! The listing says its in east village but was actually in the west village location that was our main problem. Overall, great stay!
Se hospedó 2 noches en septiembre de 2020

8/10 Bueno

Sylvia a.

Le gustó: Limpieza
Great location
The location is great. The property does need a little maintenance but it was clean and had most of the basic cooking items. I will say that the parking instructions are very confusing. Thankfully there was a property manager onsite who helped us with that. Overall we enjoyed our stay!
Se hospedó 7 noches en septiembre de 2020

8/10 Bueno

Patricia K.

Le gustó: Limpieza
Great Summer Vacation
The condo was very nice and clean. The bedroom was nice, with lots of closet space. The Murphy bed was easy to use and comfortable. The kitchen had all the utensils we needed and the children enjoyed the fact that there were not only board games but video games, as well as DVDs. They have a 'washer/dryer' combo which was convenient but we ended up using the laundry room downstairs because even though the washer worked well, the drying part took almost 3 hours per load, which is probably just the way those 'combo' machines work. It wasn't a major problem but we were in a bit of a hurry. We had issues with the thermostat, which didn't seem to work, so the condo's temperature was too warm at times. I'm glad they had fans, so we put them to use and resolved the issue. Overall a wonderful place to stay, really close to all the activities and restaurants and we'll definitely return!
Se hospedó 5 noches en julio de 2020

10/10 Excelente

Philip P.

Le gustó: Limpieza
Great extended stay during the Summer
Being able to work from home due to COVID, I had the opportunity to spend over 2 weeks at this property this June, where it fit exactly what I was looking for. It was affordable enough that an extended stay didn't bust the bank, the internet was good for video calls, the room setup was great for occasional family visits over the weekend, and the washer / dryer and kitchen were handy. I definitely recommend Copper Mountain for a summer destination, the Gore-Mosquito mountains are wetter and more jagged than the Front Range off I 70. There is so much hiking right out of the ski area and up Freemont Pass or over to Vail Pass. It gets busy from the 4th of July to middle of August, but June and late August - September are the best times to visit.
Se hospedó 16 noches en junio de 2020

8/10 Bueno

Cliente verificado

Le gustó: Limpieza
Great location
Great location in center village easy to check in an out. Place was clean but needed some maintenance to be a five star . The tv remotes had no battery s and knobs off cabinets little things. We'll go there again lots of plus's .
Se hospedó 4 noches en febrero de 2020

10/10 Excelente

Michael H., Denver

Le gustó: Limpieza
Great Location
Better than we imagined. Thanks for the stay!
Se hospedó 1 noche en febrero de 2020

8/10 Bueno

jeremy k.

Great Location but with some flaws...
This property was spacious and in a GREAT location but it also had a few flaws that took away from the experience. There was no Kleenex in the entire condo, we went to the managment office to get some and we were told that there was no tissue and they could give us an extra toilet paper roll to wipe our noses. This floored me. Also the pull out coach had an issue with the bottom right corner were it it attached to the frame. Instead of fixing the issue the broken part was fixed with zip-ties that were broken when we attempted to use the pull out for one of our kids. All the remotes had dead batteries. We had to change out the batteries from 4 different remotes just to turn off the TV. We didn't bother to ask the property management after the tissue ordeal. Finally, behind the master bed was a entire colony of dust bunnies and other gross looking things that seems to have been sitting there for quite some time. All of these issues are minor and would not prevent me from staying at this condo another time. It just seems that the issues we had would be simple fixes (maybe not the pull out coach) and could be addressed before people spend their hard earned money for a mediocre stay. It seems to me that the owner of the condo and the property managment need to get on the same page and have the items needed for guest to enjoy ALL the amenities offered in the condo or have a way to fix the issues missing or broken within the condo. All in all, the place was perfect for a family of 4 and the location was great! Customer service with the property managment could use an adjustment and if the bed issue was fixed on the pull out the experience would have been better.
Se hospedó 2 noches en enero de 2020
Respuesta de VrboOwner el 21 jun. 2023
Your feedback is greatly appreciated. We do not provide facial tissues and apologize if this was an inconvenience for you. We have added extra springs to the sofa bed and replaced the batteries in the remotes. Thank you for choosing Vacasa!

10/10 Excelente

Daniel P.

Le gustó: Limpieza
Perfect location
The condo met all of our needs. The location is fantastic with easy access to American Eagle and American Flyer lifts. Both lifts are only a couple of minutes away and the walk is easy, even in ski boots. Also, the storage lockers on the 1st floor are conveniently located. The location is perfect for skiing. We found the condo to be bigger than we anticipated and easily accommodated our family of three. The beds are comfortable and the condo is well stocked with all the expected kitchen supplies. It’s a good place and we would stay there again. Only two issues: the card keys work about 3/4 of the time but that seemed to be an issue related to the card key readers. Also, the washer dryer is overly complicated to operate. It works fine but it took a while to figure out. Neither the card key problems or the washer dryer issues were anything close to major. It’s a good condo and we are glad that we stayed there.
Se hospedó 5 noches en enero de 2020

8/10 Bueno

Frank B.

Le gustó: Limpieza
Very nice
good
Se hospedó 5 noches en enero de 2020

10/10 Excelente

Jerry F.

Le gustó: Limpieza
Insanely great location!
With Copper’s immense size, this condo had a perfect location making all skiing activities truly walkable with the ability to save $ by having lunch in the condo (and take the boots off). There was plenty of space for our 5 with us in the BR, our daughters sharing the Murphy bed and son using the sleep sofa. Kitchen was well equipped and the combo washer/dryer was a nice bonus. We had a great week at Copper and Village West!
Se hospedó 6 noches en diciembre de 2019

10/10 Excelente

Lance P.

Le gustó: Limpieza
Great place
Nice, safe, fun
Se hospedó 3 noches en diciembre de 2019

10/10 Excelente

Matt S.

Le gustó: Limpieza
14'er home base
Great "basecamp" for summiting a 14'er with my daughter. Had a great weekend!
Se hospedó 3 noches en septiembre de 2019

10/10 Excelente

Dan S.

Le gustó: Limpieza
wonderful stay.
Picking up the keys was simple. the building is in good shape and the condo is lovely. plenty of sleeping areas for our family of two adults and 4 children. We are from St. Louis and were visiting in the middle of July. We were horrified walking into the condo that it didn't have air conditioning, and then remembered we were in CO, not MO (not a necessity in the mountains), the kids even had a snowball fight in a couple places we went. Very comfortable condo in really cool ski village. We absolutely loved our stay. Centrally located to see a lot of sights, and wildlife.
Se hospedó 4 noches en julio de 2019

10/10 Excelente

Pat N., Estes Park CO

Spacious, nice upgrades, great location
Larger than most Copper 1 bedroom condos. Kitchen upgraded & well appointed. Loved the Murphy bed & mountain views. Close to lifts. Plus reasonable cost. Will rent again.
Se hospedó 3 noches en marzo de 2019

2/10 Terrible

Mary L.

Marijuana stink and inconvenience dominated
Let me write the pros and cons of this condo: Pro: -good location right by where the buses drop you off at center village -lots of space and updated furnishings Con: -waves of marijuana smells dominated the condo. We tried to alert the management company but they just called us back and said that their staff told us it was fine (as if we were crazy) -inconvient check in/out with getting keys and parking passes from different locations late in the day (one key never worked) - parking attached to the building is VERY limited so don’t be surprised if you have to haul all your stuff from the other lot -strange people in the building (not a family vibe like many other buildings we have stayed in at copper). We had a fine time on the mountain but we won’t stay at this condo again. An avalanche closed I 70 so it gave us a place to stay.
Se hospedó 2 noches en marzo de 2019
Respuesta de VrboOwner el 21 jun. 2023
We appreciate you leaving your review and apologize your stay was not as enjoyable as we would have hoped. The marijuana smell was coming from down the hallway, and since it is a legal substance in Colorado, we could not do anything about it. We did place air purifiers in the room to remove the odor for our guests. Guests pick up the keys in the same building the unit is located in, and we are sorry to see this posed a difficulty for you.

8/10 Bueno

Coleen D., Longmont

Nice place, great location !!
We would definitely return.
Se hospedó 4 noches en febrero de 2019

8/10 Bueno

Bentley K.

Very nice and great location
Nice unit and a great location by skating rink, restaurants, and lift.
Se hospedó 2 noches en enero de 2019

10/10 Excelente

Peter B., Pewaukee wi

Wonderful place
We were missing some basic things. Coffee pot, vaporizer, and a pot. Called at noon and the items were there by 4. Very responsive management group. Centrally located and close to bus routes if you need it. Short walk to the slopes. Beautiful view of the mountain. Would stay there in a heartbeat.
Se hospedó 4 noches en diciembre de 2018

10/10 Excelente

Anne M.

Great location and unit!
Well kept and updated property! Great location
Se hospedó 2 noches en marzo de 2018

6/10 Aceptable

Marcus U.

We got here in the afternoon, and when we were ready to go to bed, we found hair all over the bed.
Place was ok , but vary disappointed in the dirty beds, they came out and changed the sheets for us, but got to bed late and we would have slept in dirty beds if we had not found it. Thumbs up to the guys that came out and changed it for us.
Se hospedó 3 noches en febrero de 2018
Respuesta de VrboOwner el 21 jun. 2023
We are incredibly sorry housekeeping missed the beds and appreciate this guest's patience in the matter.