8/10 Bueno
Carey C.
20 mar. 2024
Le gustó: Limpieza
Potential not fully met
Unit has a very good location, and a nice layout for a small-ish ski condo. 3 flights of stairs, and another 20 yards to the snow, and easy access to the Super Bee lift. It has a small ski locker in the unit, a big plus.
This great potential is not fully realized due to some remediable short-comings. The mattresses are surprisingly bad, and the cookware the worst I've ever seen in a vacation home. Lacks usable lighting in bdrms. Switches are in strange places. Bathroom door lacks proper latches (hook and eye closures instead).
It is also off-putting that this is managed by Vacasa. Require you to manage the booking through their website / app rather than through VRBO. We have used VRBO, are comfortable with VRBO, and thought we were booking a VRBO. The Vacasa experience itself was mixed. Runs like a checklist when all as expected, but like a corporate-ty non-responsive service desk when not. A snowstorm closed I-70 preventing our arrival our first day. Vacasa texted asking about our check in experience. I could not get whoever was on the other end to understand that I could not rate the check in experience because a blizzard had prevented check in. At the same time, Vacasa sent out a bulk email to all guests in the area referencing the weather conditions, and saying that they could not accommodate guests extending stays. Read as though they were going to boot people into the snow, even though the next guests (like us) were not able to arrive.
Carey C.
Se hospedó 4 noches en marzo de 2024