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Opiniones sobre Cootamundra Gardens Motel

3.5 out of 5
Cootamundra Gardens Motel
96 Sutton Street, Olympic Highway, Cootamundra, NSW

Opiniones

7,8

Bueno

Evaluación: 10 - Excelente. 76 de 234 opiniones" "
Evaluación: 8 - Bueno. 91 de 234 opiniones" "
Evaluación: 6 - Aceptable. 35 de 234 opiniones" "
Evaluación: 4 - Mediocre. 19 de 234 opiniones" "
Evaluación: 2 - Terrible. 13 de 234 opiniones" "

8,0/10

Limpieza

8,2/10

Personal y atención

6,8/10

Servicios

7,2/10

Estado de la propiedad e instalaciones

6,4/10

Cuidado del medio ambiente

Opiniones

2/10 Terrible

Raman

Se hospedó 1 noche en enero de 2024
Respuesta de Shami el 6 feb. 2024
HIIts quite stupid when a customer leave a review without even staying with us,She made a booking but never stayed with us because she could not find the motel which is shocking and now she send these stupid reviews. Sounds like Terrible the only word she knows.Thanks but no Thanks we disregard these sort of reviews.

2/10 Terrible

Phillip

Viajó con su familia
No le gustó: Limpieza, estado de la propiedad e instalaciones
The room had cockroaches and was filthy I didn’t even use the bed I had to sleep in the chair as it was filthy
Se hospedó 1 noche en enero de 2024
Respuesta de Shami el 25 ene. 2024
Sorry you have not had any good experience staying with us but due to the hot weather its quiet usual few insect, but you should have come to us so we can change the room or something.Please delete your review if you can that would be appreciate.Please call us for further arrangements.Thanks

10/10 Excelente

Adrian, Mulwala

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 3 noches en diciembre de 2023
Respuesta de Shami el 27 dic. 2023
Thanks very much for your nice review ansd we looking forward to see you again in future.Thanks

10/10 Excelente

Kody

Se hospedó 1 noche en diciembre de 2023
Respuesta de Shami el 18 dic. 2023
Thanks for your nice review and we looking forward to serve you again in future.ThanksShami

8/10 Bueno

Troy

Nice location and pool
Se hospedó 2 noches en diciembre de 2023
Respuesta de Shami el 14 dic. 2023
HIThanks very much for your review and rating.We look forward to serve you again in future.ThanksShami

2/10 Terrible

Kristal

No le gustó: Limpieza, personal y atención, comodidad de la habitación
Se hospedó 1 noche en diciembre de 2023
Respuesta de Shami el 11 ene. 2024
Sorry you did not have the nice stay with us but we will try to improve our service, which we are doing now hope you won't have any problem next time.Thanks

4/10 Mediocre

Peter

Viajó por negocios
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Unfortunately I would not recommend this stay to people who are looking for a nice stay. The room smelt like sewage, it was not clean, people smoking outside the rooms all night. Found rubbish in the draws. There has been an attempt to some upgrades but a long way off at the moment. I hardly slept choking on cigarette smoke. I notified the owner and got a non satisfactory response. I found another place but of course no refund from the this place. Highly not recommended.

6/10 Aceptable

Emma, Loomberah

Viajó con su familia
Le gustó: Limpieza, personal y atención
No le gustó: Estado de la propiedad e instalaciones
Very dated, worn, tired rooms. Good location
Se hospedó 2 noches en octubre de 2023

4/10 Mediocre

Julie

Viajó con su pareja
No le gustó: Estado de la propiedad e instalaciones
Somewhat clean. Bed reasonably comfortable but interior should be ripped out and redone. Furniture at the Salvation Army would be in better condition. It would hurt to fill the holes in the walls and add new screens to the windows. Very disappointing especially paying neatly $200 for the room
Se hospedó 1 noche en octubre de 2023

8/10 Bueno

Road and, Wyndham Vale

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Nice upgraded bathroom, room was very spacious, convenient to town
Se hospedó 2 noches en septiembre de 2023
Respuesta de Shami el 1 oct. 2023
Thanks very much for your nice review and we looking forward to see you again.Thanks

2/10 Terrible

Ronnel

Viajó con su familia
No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Theres a lot of bugs inside the room
Se hospedó 1 noche en septiembre de 2023

4/10 Mediocre

Lesley

Viajó con su pareja
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The fit out terrible, doors/drawers didn’t close. No fresh towels or room service.
Se hospedó 3 noches en septiembre de 2023

8/10 Bueno

Scott

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en agosto de 2023

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Comfortable but smallish room. Enjoyed the shower. Glad it had a microwave but there were no plates or cutlery apart from a teaspoon and mugs… if you have a microwave you at least need a plate or two and cutlery!
Se hospedó 1 noche en junio de 2023
Respuesta de Shami el 30 jun. 2023
Thanks very much fir your review, we glad you had a comfortable stay with us so far.Plates and cutlery is always available at reception, we used to put them in the room before, but slowly it’s starting disappearing then we stopped it. Now we tell to our customers pls call us if you need anything and we bring it your room. We only phone calls away to help.Thanks

10/10 Excelente

Tony

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Rooms nicely renovated, nice comfy bed
Se hospedó 2 noches en mayo de 2023

8/10 Bueno

donna

Viajó en grupo
Le gustó: Limpieza, personal y atención, comodidad de la habitación
Se hospedó 1 noche en mayo de 2023
Respuesta de Shami el 17 may. 2023
Thanks very much for your nice review and looking forward to see you again.Thanks

8/10 Bueno

Kylie

Se hospedó 1 noche en abril de 2023
Respuesta de Shami el 23 abr. 2023
Thanks for your nice review and looking forward to see you again.Thanks

4/10 Mediocre

Cliente verificado

Viajó en grupo
Le gustó: Limpieza
No le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
Sad stay in Cootamundra
This is one of those sad motels that needs some care and attention. It's clean but very run down. No love or care from management
Se hospedó 1 noche en marzo de 2023
Respuesta de shami el 23 abr. 2023
HiWe are slowly renovating it. it will be more better when you come next time and we love the town and our motel.Thanks

4/10 Mediocre

Simon

Viajó con su pareja, Viajó por negocios
No le gustó: Servicios
Hard to sleep light in the room all night and could hear people all night loudly talking
Se hospedó 1 noche en marzo de 2023
Respuesta de Shami el 5 mar. 2023
HIThanks for your review. That something should be come into the attention of the management and also can be solve by calling the reception. Our staff stays at the property all the time and phone calls are welcome at any time. I hope rest of the stay was good and i apologies for inconvenience.Thanks

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
I found the stay comfortable and great value.
Se hospedó 1 noche en febrero de 2023

10/10 Excelente

Molly

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones

8/10 Bueno

Mark

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Friendly atmosphere, great pool area.
Respuesta de Shami el 8 ene. 2023
Thank you for your nice review and looking forward to seeing you again.Thanks Shami

2/10 Terrible

Lattouf

Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Lots of bugs in the room. The room smell terrible…

10/10 Excelente

Gail

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención
Se hospedó 1 noche en diciembre de 2022
Respuesta de Shami el 8 dic. 2022
Thanks for your nice review.Thanks

10/10 Excelente

Colin

Se hospedó 1 noche en noviembre de 2022
Respuesta de Shami el 30 nov. 2022
HiThanks very much for your nice review.All the best.

6/10 Aceptable

Jim

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios
Double bed was very ordinary. Room has been mostly renovated, but a bit more to do. Wouldn’t stay there again.
Se hospedó 1 noche en noviembre de 2022
Respuesta de Shami el 27 nov. 2022
Thanks for your review

4/10 Mediocre

Debbie

Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
The room smelt of sewage and bed was extremely uncomfortable but the shower was good
Se hospedó 1 noche en noviembre de 2022

6/10 Aceptable

Deb

No le gustó: Servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en septiembre de 2022

10/10 Excelente

Savva

Se hospedó 2 noches en septiembre de 2022

10/10 Excelente

Laurina

Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en agosto de 2022

10/10 Excelente

Douglas

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Comfy beds. Clean room. Close to railway station/buses and centre of town.
Se hospedó 3 noches en junio de 2022

2/10 Terrible

Judy

Viajó con su familia
No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
It has gone down hill since we last stay there will not be going back
Se hospedó 2 noches en junio de 2022

2/10 Terrible

James

Viajó con su familia
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
This property was filthy. The mould was flaking off in the bathroom and on the curtains. The roof of the bathroom was truly a sight to behold. The manager was nice when we requested help to move along some drunks who were shouting right outside our room. As an allergy sufferer, this place was a total no-go. Considering this was one of the more expensive options in Coota on the weekend we were there, I am severely disappointed.
Se hospedó 2 noches en abril de 2022
Respuesta de Shami el 14 abr. 2022
Hi Thanks for your review. I think you gave this bad review because of those noisey customers, which is understandable but that something which is not under our control. I responded promptly when I got a phone call from you around 11am. Our rooms are clean and good, However the property is bit old as any other motel in town. But thanks for it. Management

8/10 Bueno

Ross

Se hospedó 3 noches en marzo de 2022
Respuesta de Shami el 11 abr. 2022
HI Thanks for your nice rating to our motel. Looking forward to see you again. Thanks Cootamundra Gardens Motel

4/10 Mediocre

Lynne

No le gustó: Personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2022

8/10 Bueno

michael

Viajó con su pareja
Le gustó: Limpieza, personal y atención
Liked the restaurant. Food Indian and excellent and reasonably priced. Motel is quite old but very clean and the rooms are spacious.
Se hospedó 1 noche en marzo de 2022
Respuesta de Shami el 14 mar. 2022
Thanks very much for your nice review. I really appreciate. Thanks

8/10 Bueno

Maureen

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I appreciate the generosity of the service manager when responding to an enquire. It suit my needs for a short stay.
Se hospedó 1 noche en enero de 2022
Respuesta de Shami el 14 mar. 2022
Thanks very much for your review. I really appreciate. Thanks

2/10 Terrible

Emma

Viajó con su familia
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Tried not to return my money for a room that smelt worse than any pub when you could smoke in it. Whole room needed a deep clean, carpet etc was dirty, basin had cigarette burns in it. I was to stay here with two young girls, however after persistence with the manager I got my money back. I have stayed here in the past and highly doubt I’ll be back, I cannot express how disgusting this room was! The manager later conceded that he was aware of its condition, however this took some hours and persistence from me. Absolutely the worst motel experience I have ever had.
Se hospedó 1 noche en enero de 2022
Respuesta de Shami el 10 ene. 2022
HI Thanks for your review. your room was immediately cancelled when MANAGER find the problem and made the refund back to you.you stayed with us on that night in different room, the room was offered by your Friend because they only need three rooms and they booked 4 rooms. And you basically stayed a night with us for free and the manager did not make any arguments with you and refunded you the money back and you were rude and speaking full of your mouth in front of other guests which was a manner less thing. Your problem was sorted out without any arguments. But again sorry for the inconvenience. Thanks

6/10 Aceptable

Peter

Le gustó: Personal y atención
It could have been cleaner. It was a little run down. Liked the attached Indian restaurant
Se hospedó 1 noche en enero de 2022
Respuesta de Shami el 5 ene. 2022
Thanks for your review and staying with us. Thanks Management

4/10 Mediocre

Roslyn

Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
Basic, but pleasant, helpful staff
An old and basic property. My room had twin beds and it was quite a tight fit. The bed was hard and uncomfortable and the duvet very heavy. The shower was great, with good water pressure. Some of the corners had been forgotten in cleaning, and one of the lamps was not working. General lighting was fairly poor. The front-of-house staff member was extremely helpful and considerate, and I enjoyed the take-out food from the attached (Indian) restaurant.
Se hospedó 2 noches en diciembre de 2021

8/10 Bueno

Julie

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Comfortable and clean, reasonably quiet. All you need for an over night stay. Would recommend this motel.
Se hospedó 2 noches en noviembre de 2021

8/10 Bueno

Cliente verificado

Se hospedó 1 noche en junio de 2021

4/10 Mediocre

Cliente verificado

Viajó por negocios
No le gustó: Limpieza, estado de la propiedad e instalaciones
Disappointing and unpleasant hotel- no clean would not recommend.
Se hospedó 3 noches en mayo de 2021
Respuesta de kiran el 29 may. 2021
hi our rooms are cleaned and sanitize every day when guests leave if you have any issues during stay please let us know we will help you with any issues. sorry for inconvenience thank you for staying with us thanks

4/10 Mediocre

Cliente verificado

Viajó con su pareja
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Was over priced no milk in fridge room definitely not worth what was charged very basic would not stay there again
Se hospedó 1 noche en mayo de 2021
Respuesta de kiran el 29 may. 2021
hi prices are high when there is event or on special occassion.when you stayed here there was car racing thats why price was high .we have put a sign at reception and room if you need anything please come to reception . if you need anything during your stay please call us we will bring to you .sorry for inconvenience caused thank you for staying with us.

6/10 Aceptable

Cliente verificado

Viajó por negocios
Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
Hadn’t stayed here for 3 years, new owners obviously hadn’t spent anything on the property in that time Won’t be staying in the future
Se hospedó 1 noche en abril de 2021

2/10 Terrible

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza
No le gustó: Personal y atención
The staff were very noisy. There was no milk and we needed some bowls but got no way of asking anyone when reception was unattended.
Se hospedó 2 noches en abril de 2021
Respuesta de kiran el 29 may. 2021
hi there it was not staff which was noisy it was the guests who were noisy. i appologise for inconvenience caused

6/10 Aceptable

Cliente verificado

Viajó en grupo
Cootamundra Motel
It’s a country motel that needs a little love, clean but run down. Shower was hot and water pressure was good.
Se hospedó 1 noche en abril de 2021

6/10 Aceptable

Cliente verificado

Viajó con su pareja
Le gustó: Personal y atención
Quite a tired old hotel - bed was comfortable, but old towel left hanging on door, hair in bath, and no latches on the doors was a bit average. Overpriced.
Se hospedó 1 noche en abril de 2021

6/10 Aceptable

Cliente verificado

Viajó con su familia
No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
The staff knew nothing about where to get food in town, only one place, to which she gave me very poor directions, in the wrong direction. The room was clean but run down. No milk in the fridge for the provided Iternational Roast Coffee- which is awful! Left early so that I could have a shower and a decent coffee.
Se hospedó 1 noche en abril de 2021