Escritorio, espacio para trabajar con laptop y cortinas blackout
Ver disponibilidad

Opiniones sobre Comfort Suites

2.5 out of 5
Comfort Suites
2480 Highway 501 E, Conway, SC

Opiniones

8,2

Muy bueno

Evaluación: 10 - Excelente. 407 de 1000 opiniones" "
Evaluación: 8 - Bueno. 384 de 1000 opiniones" "
Evaluación: 6 - Aceptable. 113 de 1000 opiniones" "
Evaluación: 4 - Mediocre. 52 de 1000 opiniones" "
Evaluación: 2 - Terrible. 44 de 1000 opiniones" "

8,4/10

Limpieza

8,8/10

Personal y atención

8,2/10

Servicios

8,0/10

Estado de la propiedad e instalaciones

8,2/10

Cuidado del medio ambiente

Opiniones

2/10 Terrible

Marvin L

Se hospedó 2 noches en julio de 2022
Respuesta de Lisa el 13 ago. 2022
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 Bueno

Felix

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en septiembre de 2020
Respuesta de Sabrina el 12 sept. 2020
Thank you

10/10 Excelente

penaloza

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Very good service and cleanest rooms..
Se hospedó 4 noches en julio de 2020
Respuesta de Sabrina el 31 jul. 2020
Thank you for sharing your stay with us.

10/10 Excelente

Daniel Abelardo

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en junio de 2020
Respuesta de Sabrina el 27 jun. 2020
Thank you

10/10 Excelente

Demetrio

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Este hotel está ubicado en un muy buen lugar tiene muchas tiendas a su alrededor restaurantes y nuestra experiencia de quién nos Atendió fue muy bonita
Se hospedó 1 noche en septiembre de 2019
Respuesta de Sabrina el 7 oct. 2019
Thank you for taking time to share your stay with us. We hope to see you in the future.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Limpieza y cuartos amplios, muy buen desayuno Seguridad en el estacionamiento.
Se hospedó 2 noches en julio de 2019

8/10 Bueno

Ivan, Raleigh

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Ubicación del Hotel
Nos fue muy bien

8/10 Bueno

Heather

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
G
Se hospedó 1 noche en mayo de 2024
Respuesta de FDM el 13 may. 2024
Thank you

10/10 Excelente

Christina

Clean rooms and friendly staff.
Se hospedó 1 noche en abril de 2024
Respuesta de FDM el 8 may. 2024
Thank you so much!

8/10 Bueno

Victor

Le gustó: Personal y atención, estado de la propiedad e instalaciones
Room had a little musty smell. Area was great.
Se hospedó 2 noches en abril de 2024
Respuesta de FDM el 30 abr. 2024
Thank you for your review!

8/10 Bueno

Dianne

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Need a car.
Se hospedó 3 noches en abril de 2024
Respuesta de FDM el 17 abr. 2024
Thank you!

10/10 Excelente

Carla

Se hospedó 1 noche en abril de 2024
Respuesta de FDM el 17 abr. 2024
Thank you!

4/10 Mediocre

Shaunda

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Bathroom was not clean and carpet had food stains
Se hospedó 1 noche en abril de 2024
Respuesta de FDM el 17 abr. 2024
On behalf of our team, I would like to apologize for the condition of the room. We will be using your feedback to improve our property. Hope to host you again in the future.

8/10 Bueno

Robert

Se hospedó 4 noches en marzo de 2024
Respuesta de FDM el 30 abr. 2024
Thank you for your review!

6/10 Aceptable

Marie

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Second time we stay but this time the air conditioning was not working properly, to hot in the room. But Good Breakfast. Good Price .
Se hospedó 3 noches en marzo de 2024
Respuesta de FDM el 10 abr. 2024
On behalf of our whole team, I apologize for your stay. I hope you give us a chance to host you again in the future.

2/10 Terrible

Terrance

Viajó por negocios, Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This was horrible. The bath tub was disgusting. There was actual blood on the wall that my daughter didn't point out until we were leaving. There were at least two instances where I seen roaches. With an 11 am check out house keeping just walked in at 9 am. Not sure if she knocked because everyone was still sleep. I'm pretty sure Comfort Suites is a no for me anywhere I ever go. We only came because Coastal Carolina is recruiting my son. God forbid that this hotel stay influences his decision. The rates were decent but I absolutely feel that I over paid. If I didn't bring the whole family I would've been better off sleeping in the car.
Se hospedó 2 noches en marzo de 2024
Respuesta de FDM el 27 mar. 2024
On behalf of all our staff, I would like to apologize for the experience you had. We have since parted ways with that employee for not holding up the Comfort Suites standards. I hope in the future we can host you again, and give a much better experience.

10/10 Excelente

David

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The property itself was decent. There were only a few small issues. 1. The floor in front of the refrigerator was wet. I had socks on and my socks got wet when I walked over there. 2. Since the room keys are the proximity/ tap type, they don't work on the outside door by the pool (it uses the card that you insert). I done think that door works at all 3. The entrance to the hotel is very hard to see at night. There is a driveway to Cook Out right beside it I would stay there again, as the location is very close to a lot of restaurants and the Tanger Outlets
Se hospedó 3 noches en marzo de 2024
Respuesta de FDM el 19 mar. 2024
Thank you for your good review! I would like to apologize about our out of order doors. We just upgraded all our doors to the tap keys, and hose side doors are next on our list. Can't wait to host you again in the future.

6/10 Aceptable

Augusta

Le gustó: Limpieza, personal y atención
Se hospedó 3 noches en marzo de 2024
Respuesta de FDM el 15 mar. 2024
Thank you for your review. We hope we get the chance to host you again in the future.

8/10 Bueno

Stacy

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
great stay! convenient to everything!
Se hospedó 2 noches en marzo de 2024
Respuesta de FDM el 11 mar. 2024
Thank you

8/10 Bueno

Eric

Se hospedó 2 noches en marzo de 2024
Respuesta de FDM el 10 abr. 2024
On behalf of our whole team, I apologize for your stay.

2/10 Terrible

Dana

Se hospedó 1 noche en marzo de 2024
Respuesta de FDM el 25 mar. 2024
I am sorry we didn't meet your expectations. Hope to host you again in the future.

8/10 Bueno

Pamela

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Easy access to main highway. Traffic was crazy!!!!!
Se hospedó 2 noches en febrero de 2024
Respuesta de FOM el 21 feb. 2024
Thank you for your great review, and we look forward to seeing you again!

10/10 Excelente

Maranda

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en febrero de 2024
Respuesta de FOM el 21 feb. 2024
Thank you for your great review, and we look forward to seeing you again!

10/10 Excelente

FRANK

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
4 Stars all around.
Se hospedó 1 noche en febrero de 2024
Respuesta de FOM el 20 feb. 2024
Thank you so much!

10/10 Excelente

David, LAURENS

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was nice and quiet. Rooms were clean, sufficient towels, shower water was hot, tv channels actually matched the available guide, nice view from window. It would be nice if the tv could turn towards sofa area.
Se hospedó 1 noche en febrero de 2024
Respuesta de FOM el 20 feb. 2024
Thank you for your wonderful review!

8/10 Bueno

Samdy

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Will back
Se hospedó 1 noche en febrero de 2024
Respuesta de FOM el 14 feb. 2024
Thank you for a great review!

10/10 Excelente

Beverly

Viajó con su familia
Cleanness
Se hospedó 1 noche en enero de 2024
Respuesta de FOM el 31 ene. 2024
Thank you!

8/10 Bueno

Nola K.

Viajó con su familia
Le gustó: Personal y atención, comodidad de la habitación
floor in elevator is missing tiles
Se hospedó 1 noche en enero de 2024
Respuesta de FOM el 31 ene. 2024
Thank you for your review, we have started doing upgrades on our hotel. Hopefully next time we see you everything will be ready and looking like new.

10/10 Excelente

Mark

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
One of the best. Clean. House keeping staff are amazing.
Se hospedó 2 noches en enero de 2024
Respuesta de FDM el 2 feb. 2024
Thank you!!

10/10 Excelente

Cornell

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en noviembre de 2023
Respuesta de FOM el 31 ene. 2024
Thank you for your great review!

10/10 Excelente

Mark

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great hotel. Clean. The staff rocks. Very professional and attentive. I found out that there is new management since 3-4 months ago. His name is Eric. He is an amazing guy. I have never been so impressed by a hotel and he is a huge part of that. Basically,,,, professional and kind. A rare package these days.
Se hospedó 2 noches en enero de 2024
Respuesta de FOM el 31 ene. 2024
Thank you! We are very happy to have Erick leading our team!

10/10 Excelente

Mark

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff are kind and professional
Se hospedó 2 noches en enero de 2024
Respuesta de FOM el 31 ene. 2024
Thank you!

10/10 Excelente

Mark

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We are a family. Been here a week. The staff have been awesome.
Se hospedó 2 noches en enero de 2024
Respuesta de FOM el 31 ene. 2024
Thank you!

8/10 Bueno

Mary

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2024
Respuesta de FDM el 10 ene. 2024
Thank you!

8/10 Bueno

David

Se hospedó 1 noche en enero de 2024
Respuesta de FDM el 10 ene. 2024
Thank you!

10/10 Excelente

Philip

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en diciembre de 2023
Respuesta de FDM el 10 ene. 2024
Thank you!

4/10 Mediocre

Mark

Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
The bed was very comfortable, the location to our destination was convenient, but the problem was the smell of the air conditioner system. It was so bad we had to turn it off. Once the smell left the room, I was able to sleep. Fortunately, in SC in December, you don't have to run the heat or the air conditioner for very long. If we had had to run them, I would have had to leave the hotel. I will not be reserving a room at the Comfort Inn on 501 in SC again.
Se hospedó 2 noches en diciembre de 2023
Respuesta de FDM el 31 dic. 2023
Thank you for taking the time to complete a review regarding your recent stay at Comfort Suites At the University.On behalf of our entire team, I would like to apologize for the inconveniences you experienced during your stay.Your satisfaction is important to us.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.

10/10 Excelente

Wendi

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de FDM el 29 dic. 2023
Thank you!

6/10 Aceptable

Deborah

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios
No le gustó: Estado de la propiedad e instalaciones
The key system was down so we had to be let into our room each time we left. Didn’t like the idea of not having freedom to come and go with asking to be let back in room.
Se hospedó 2 noches en diciembre de 2023
Respuesta de FDM el 29 dic. 2023
Thank you for taking the time review us regarding your recent stay at Comfort Suites At the University.On behalf of our entire team, I would like to apologize for failing to exceed meet your expectation. We were having a hard time with keys, but happy to report its fixed, and being upgraded.Your satisfaction is important to us as a valued Choice Privileges member.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.

2/10 Terrible

Marsha Elaine

Viajó con su familia
They had no room keys. Had to unlock our door every time we came and went and never checked our ID. Would not give us credit because we went through Expedia and didn’t book with them. So we won’t get any credit? Unreal Expedia shouldn’t use them or help us get a credit for total inconvenience for 4 days.
Se hospedó 3 noches en diciembre de 2023
Respuesta de FDM el 29 dic. 2023
Thank you for taking the time to complete a review regarding your recent stay at Comfort Suites At the University.On behalf of our entire team, I would like to apologize for the inconveniences you experienced during your stay.Technology failed us and we were not able to make new key cards. We are happy to say its now been resolved, and we will be upgrading the system. Your satisfaction is important to us.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.Sincerely,Lori FletcherFront Desk ManagerComfort Suites At the University8433479292

2/10 Terrible

Robin, Signal Mtn

Viajó por negocios, Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Key card not functional. Bathroom and sink were filthy. Bathroom in general was not up to code and very dirty. Fixtures about to fall.
Se hospedó 1 noche en diciembre de 2023
Respuesta de FDM el 29 dic. 2023
Thank you for taking the time review us regarding your recent stay at Comfort Suites At the University.On behalf of our entire team, I would like to apologize for failing to exceed meet your expectation. We were having a hard time with keys, but happy to report its fixed, and being upgraded.Your satisfaction is important to us as a valued Choice Privileges member.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza, personal y atención
No le gustó: Estado de la propiedad e instalaciones
Comfort Suites-Hwy 501 Conway, SC
Overall not terrible. The cleaning staff would just come right into the room without knocking. The toilet rocked back and forth and would just start running without being flushed. Shower heads are horrible. Not enough pressure which causes you to take forever in the shower.
Se hospedó 3 noches en diciembre de 2023
Respuesta de GM el 4 ene. 2024
Your feedback is important to us.We are currently in the process of updating and taking care of the issues you mentioned.Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

6/10 Aceptable

sharon

Viajó con su pareja
No le gustó: Servicios, estado de la propiedad e instalaciones
The 3rd floor hall carpet needs replaced. Ice machine on 3rd fl not woorking. Impossible to get heat to cycle on/off. Electricity turned off prior to check out time so we had to pack by flashlight. Breakfast buffet not replenished before 730. Wobbley table in breakfast area. Would not stay here again
Respuesta de FDM el 29 dic. 2023
Thank you for taking the time review us regarding your recent stay at Comfort Suites At the University.On behalf of our entire team, I would like to apologize for failing to exceed meet your expectation. we are in process of upgrading.Your satisfaction is important to us as a valued Choice Privileges member.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.

10/10 Excelente

Elle

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en noviembre de 2023
Respuesta de FDM el 29 dic. 2023
Thank you!

8/10 Bueno

David

Viajó con su pareja
Le gustó: Limpieza, personal y atención
Staff was helpful and most were friendly. Entire building needs to be updated and cleaned top to bottom.
Se hospedó 2 noches en noviembre de 2023
Respuesta de FDM el 29 dic. 2023
Thank you for taking the time review us regarding your recent stay at Comfort Suites At the University.On behalf of our entire team, I would like to apologize for failing to exceed meet your expectation. we are in the process of updating.Your satisfaction is important to us as a valued Choice Privileges member.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.

2/10 Terrible

Tiffany

Viajó con su familia
Le gustó: Limpieza
No le gustó: Personal y atención, estado de la propiedad e instalaciones
Avoid this hotel
Front desk person had poor general communication skills and wasn’t friendly at check in. Room was in need of lots of repairs. Chair was obviously ready for the trash . Numerous incomplete paint jobs being done. Toilet stopped up at 11 pm and a plunger wasn’t brought up until 10 am
Se hospedó 1 noche en noviembre de 2023
Respuesta de GM el 4 ene. 2024
Your feedback is important to us.We are currently in the process of updating and taking care of the issues you mentioned.Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 Excelente

Regina

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
nice stay
Se hospedó 3 noches en octubre de 2023

8/10 Bueno

PAUL, Waxhaw

Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Briar

Le gustó: Limpieza, personal y atención
Better than expected, fair breakfast, closed to University. Heard a lot of door slamming and a pile of toenails beside bed.
Se hospedó 2 noches en septiembre de 2023

10/10 Excelente

David

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This Comfort suite was 100 times better than Spartanburg SC
Se hospedó 1 noche en septiembre de 2023